{"meta":{"dataset":"known-issues","title":"Wrench.Pro Known Issues clusters — Cadillac","level":"make","generated":"2026-09-20","source_freshness":"2026-09-20","source":"NHTSA Office of Defects Investigation complaints, grouped by failure theme by Wrench.Pro","source_url":"https://www.nhtsa.gov/recalls","license":"CC BY 4.0 (derived data); underlying NHTSA records are US public domain","license_url":"https://www.wrench.pro/data/license","citation":"Wrench.Pro (2026). Known Issues clusters — Cadillac [dataset]. https://www.wrench.pro/data/known-issues","schema_url":"https://www.wrench.pro/data/known-issues#schema","method_url":"https://www.wrench.pro/data/methodology#known-issues","fields":["year","make","make_slug","model","model_slug","cluster_id","label","component_code","complaint_count","date_range","source_complaint_count","reviewed_at","quote_1_odi","quote_1_text","quote_2_odi","quote_2_text","quote_3_odi","quote_3_text","vehicle_page","data_page"]},"rows":[{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2016-cue-touchscreen-failure","label":"CUE infotainment touchscreen failure","component_code":"ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2018-10 → 2022-08","source_complaint_count":35,"reviewed_at":"2026-07-21","quote_1_odi":"11348530","quote_1_text":"THE RADIO SCREEN IS CRACKING FROM THE INSIDE OF THE SCREEN I'M GETTING A SPIDERWEB EFFECT THAT IS NOT ALLOWING ME TO SEE THE SCREEN. CAN'T SEE THE SPEED OF MY AC FAN BECASUE I CAN'T SEE THE SCREEN, CAN'T CHANGE TO BLUETOOTH BECAUSE I CAN'T SEE THE SCREEN…","quote_2_odi":"11132982","quote_2_text":"THE TOUCH SCREEN DOES NOT WORK. IT MOVES BY ITSELF AND EVEN WHEN WE SELECT AN OPTION IT DOES NOT RECOGNIZE IT. IT IS A SCARY AS WE CANNOT RECEIVE PHONE CALLS AND IT IS A CONSTANT DISTRACTION WHERE THE WHOLE MENU IS NOT WORKING…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2016-cracked-wheels","label":"Cracked alloy wheels","component_code":"WHEELS","complaint_count":2,"date_range":"2019-11 → 2020-02","source_complaint_count":35,"reviewed_at":"2026-07-21","quote_1_odi":"11310130","quote_1_text":"WE BOUGHT A USED 2016 ATS WITH 14,000 MILES. WITHIN 2 YEARS, WE HAVE HAD 4 CRACKED CADILLAC WHEELS. WE ALSO HAVE RUN FLAT TIRES, FACTORY INSTALLED. DRIVING UNDER NORMAL CONDITIONS, POT HOLES AND SEAMS IN ASPHALT SEEM TO BE WHAT CAUSED OF CRACKED RIMS…","quote_2_odi":"11281720","quote_2_text":"ALL 4 RIMS ARE CRACKING AND CAUSING AIR TO LEAK FROM THE TIRES. CANNON CADILLAC IN LAKELAND FL., HAS STATED THESE RIMS ARE A FACTORY DEFECT, BUT HAVE DENIED THE CLAIM TO REPLACE ALL THE RIMS WITH AN ACTIVE 2 YEAR WARRANTY STILL IN EFFECT…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2016-rear-defogger-overheat","label":"Rear defogger overheating and back glass shattering","component_code":"VISIBILITY/WIPER","complaint_count":2,"date_range":"2023-03 → 2026-06","source_complaint_count":35,"reviewed_at":"2026-07-21","quote_1_odi":"11511593","quote_1_text":"My back glass on my 2016 Cadillac ATS shattered on 3-10-2023. It looks like it got hot from the defroster lines as it shattered every inch of the back glass and separated from the seals. I contacted Cadillac and they started Case #9-9552142107…","quote_2_odi":"11744660","quote_2_text":"NHTSA CAMPAIGN NUMBER: 15V558000 Rear Defogger Coil Antenna Module may Overheat If the coil antenna generates excessive heat, not sure what is happening but car does seem to overheat off and on especially when radio is turned on","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2016-rear-differential-failure","label":"Rear differential failure","component_code":"POWER TRAIN","complaint_count":2,"date_range":"2025-05 → 2025-11","source_complaint_count":35,"reviewed_at":"2026-07-21","quote_1_odi":"11735357","quote_1_text":"On 3rd differential in 2 years. Dealer won’t fix without us paying ANOTHER $4,700. There is NO way a differential goes 3 times in 2 years. Something is wrong. Help!!","quote_2_odi":"11701363","quote_2_text":"My 2016 Cadillac ATS Coupe has a serious repeating safety defect. The vehicle violently shakes, vibrates, and becomes unstable while driving. This happened TWICE. Both times the rear bolts came out except one. Both mechanics who inspected it said they have NEVER seen this before…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2016-transmission-shudder","label":"Transmission shudder and rough shifting","component_code":"POWER TRAIN","complaint_count":9,"date_range":"2018-10 → 2025-01","source_complaint_count":35,"reviewed_at":"2026-07-21","quote_1_odi":"11310482","quote_1_text":"AT SPEEDS BETWEEN 25 AND 35 MPH THE TRANSMISSION SHUDDERS TO SUCH AN EXTENT THAT THE ENTIRE CAR IS VIBRATING. ENGINE RPM IS BETWEEN 1000 AND 1500. RESPONSE IS UNPREDICTABLE. THE CAR MAY SPEED UP OR ATTEMPT TO STALL. VERY DANGEROUS ENTERING HIGH SPEED TRAFFIC SITUATIONS…","quote_2_odi":"11142383","quote_2_text":"WHILE DRIVING VEHICLE SLOWLY OR IN STOP AND GO TRAFFIC, THE TRANSMISSION SHIFTS VERY ROUGH BETWEEN THE LOWER GEARS ON UPSHIFTS AND DOWNSHIFTS AND WILL HOLD A GEAR HANGING WHILE TRYING TO BRAKE OR ACCELERATE AND CAUSE THE VEHICLE TO RAPIDLY LUNGE FORWARD…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2016-airbag-warning-light","label":"Air bag warning light illumination","component_code":"AIR BAGS","complaint_count":3,"date_range":"2017-07 → 2026-06","source_complaint_count":35,"reviewed_at":"2026-07-21","quote_1_odi":"11638325","quote_1_text":"The contact owns a 2016 Cadillac ATS. The contact stated that the message \"Service Air Bag\" was displayed, and the passenger's side seat belt warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the…","quote_2_odi":"11004850","quote_2_text":"TL* THE CONTACT OWNS A 2016 CADILLAC ATS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT PLACED A MOBILE PHONE ON THE PASSENGER SEAT AND THE AIR BAG INDICATOR ILLUMINATED…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2016-power-steering-loss","label":"Power steering loss","component_code":"STEERING","complaint_count":2,"date_range":"2020-11 → 2023-11","source_complaint_count":35,"reviewed_at":"2026-07-21","quote_1_odi":"11372540","quote_1_text":"THE VEHICLE HAS AN ISSUE WITH LOSS OF POWER STEERING. IT HAS HAPPENED AND RETURNED BUT IT GONE OUT TOTALLY NOW AND I BELIEVE IT SHOULD BE PART OF THE CADILLAC POWER STEERING RECALL, BUT MY VIN IS NOT LISTED AS VEHICLE THAT IS AFFECTED.","quote_2_odi":"11553393","quote_2_text":"Reporting a case for GM recall N182161890. I bought my vehicle in 2022. I was informed that my car had all the recalls completed on that vehicle. My vehicle had exactly what this recall was for happen to it on 10/20/23…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2016-cue-screen-crack-freeze","label":"CUE touchscreen cracking and freezing","component_code":"ELECTRICAL SYSTEM","complaint_count":7,"date_range":"2018-10 → 2024-08","source_complaint_count":22,"reviewed_at":"2026-07-26","quote_1_odi":"11610420","quote_1_text":"Screen completely unresponsive and delaminated","quote_2_odi":"11527798","quote_2_text":"Spider cracks in CUE system not allowing visibility during reverse, safety concern.","quote_3_odi":"11161845","quote_3_text":"FOR THE PAST 3-4 WEEKS WHILE DRIVING, THE CUE SYSTEM WILL START TO BEEP, CHANGE PRE-SET RADIO CHANNELS AND THE SCREEN WILL FREEZE UP. THE BEEPING STILL CONTINUES. AFTER A SHORT PERIOD AFTER TURNING THE VEHICLE OFF IT IS FINE BUT BEGINS THE SAME SYMPTOMS…","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2016-wheel-tire-damage","label":"Alloy wheel bending and tire sidewall damage","component_code":"WHEELS","complaint_count":3,"date_range":"2021-09 → 2024-06","source_complaint_count":22,"reviewed_at":"2026-07-26","quote_1_odi":"11431624","quote_1_text":"20-inch aluminum alloys wheels are all bent. I purchased this vehicle from a dealer near Lansing, Michigan. Upon test driving there were 2 wheels low on air. The dealer inspected the wheels and assured me they were fine. Once I got home I took the car to a local dealer…","quote_2_odi":"11597537","quote_2_text":"I was forced onto the shoulder of the interstate by a vehicle that came into my lane. As I went onto the shoulder, I hit a pothole (there were several), and it split my factory rim in half…","quote_3_odi":"11433567","quote_3_text":"The contact owns a 2016 Cadillac XTS equipped with Vogue Tires, Tire Line: Signature V, Tire Size: 245/40/R20, DOT Number: (Unknown). While driving 35 MPH, the rear passenger’s side tire experienced a blowout.…","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2016-transmission-failure","label":"Transmission failure and loss of gear engagement","component_code":"UNKNOWN OR OTHER","complaint_count":2,"date_range":"2016-07 → 2023-03","source_complaint_count":22,"reviewed_at":"2026-07-26","quote_1_odi":"10886285","quote_1_text":"WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL.…","quote_2_odi":"11513373","quote_2_text":"Transmission issues. In Virginia in addition to other states with same issues. Judge IN Michigan order class action suit to go forward against GM. Virginia cars should added to the list of other 26 states identified by the court.","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2016-fuel-system-leaks","label":"Fuel system leaks","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":2,"date_range":"2016-03 → 2023-06","source_complaint_count":22,"reviewed_at":"2026-07-26","quote_1_odi":"11528784","quote_1_text":"when You fill up the car. gas leaks to the ground. I culd smell the fumes coming out of my home heater vents in My bedroom. I went to the garage and the fumes were very strong. I open both garage doors a nd the man door.…","quote_2_odi":"10851433","quote_2_text":"ON 2/31/16 I DROVE MY NEW VEHICLE FROM MY HOME TO THE GROCERY STORE APPROX.2.5 MILES AWAY,AS I WAS PARKING MY VEHICLE IN THE H/C SPOT ,A GOOD \"SAMARITAN\" TAPPED ON MY WINDOW & INFORMED ME THAT MY NEW VEHICLE WAS LEAKING GAS,HE CALLED 911 TO HAVE THE FIRE DEPARTMENT…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2016-seat-belt-lockup","label":"Seat belt lockup after collision","component_code":"SEAT BELTS","complaint_count":2,"date_range":"2017-04 → 2017-04","source_complaint_count":22,"reviewed_at":"2026-07-26","quote_1_odi":"10970074","quote_1_text":"MY 2016 XTS CADILLAC WAS INVOLVED IN A ROAD ACCIDENT MONDAY, FEB.6 IN HARPER COUNTY, KANSAS. IT SUSTAINED APPROX. $20K DAMAGE, INCLUDING LOCKED SEAT BELTS, WHICH WERE IN USE AT TIME OF ACCIDENT.…","quote_2_odi":"10979508","quote_2_text":"CPSC: MY 2016 XTS CADILLAC WAS INVOLVED IN A ROAD ACCIDENT MONDAY, FEB.6 IN HARPER COUNTY, KANSAS. IT SUSTAINED APPROX. $20K DAMAGE, INCLUDING LOCKED SEAT BELTS. *BF UPDATED 04/21/2017*JS","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2016-dim-low-beam-headlights","label":"Dim low beams from headlamp assembly degradation","component_code":"EXTERIOR LIGHTING","complaint_count":95,"date_range":"2018-12 → 2026-06","source_complaint_count":168,"reviewed_at":"2026-07-31","quote_1_odi":"11625480","quote_1_text":"Low beam headlights are very dim, failing to illuminate the roadway, even with the brightest halogen bulbs available. creates a safety hazard as driver cannot sufficiently see the road ahead, especially when meeting an oncoming vehicle","quote_2_odi":"11493062","quote_2_text":"The diagnose was both headlights are very dim. Reflective silver coating within headlamp assemblies has faded. Will require 2 new assemblies","quote_3_odi":"11445046","quote_3_text":"The contact stated that while driving at night at various speeds, the headlights were extremely dim, causing the contact to not see the road clearly. The contact mentioned that the hi-beam was used to see the road while driving at night","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2016-toe-link-rear-tire-wear","label":"Rear tire wear after toe link recall repair","component_code":"SUSPENSION","complaint_count":13,"date_range":"2021-08 → 2025-11","source_complaint_count":168,"reviewed_at":"2026-07-31","quote_1_odi":"11476353","quote_1_text":"The contact stated that the failure occurred after the replacement of the rear adjustable toe links with a non-adjustable toe link under NHTSA Campaign Number: 21V473000 (Suspension). The dealer was notified of the issue but provided no assistance","quote_2_odi":"11511639","quote_2_text":"The rear toe bar had a recall on it that was replaced. The replacement part is not adjustable. The back wheels are pointed out because of the rear tow bar not being able to be adjusted. This causes the car to pull side to side while driving on snow and ice","quote_3_odi":"11510060","quote_3_text":"The contact stated the vehicle was serviced under NHTSA Campaign Number: 21V473000 (Suspension). The contact stated he noticed that tread on both rear tires were worn","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2016-water-intrusion-liftgate","label":"Water intrusion and power liftgate failure","component_code":"ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2022-02 → 2024-03","source_complaint_count":168,"reviewed_at":"2026-07-31","quote_1_odi":"11452995","quote_1_text":"The issue develops because rain runs down the Sun roof straight into the place that the lift gate parts are in- and the parts corrode. Once the lift gate power system fails there is no way to manually open the back of the car","quote_2_odi":"11492720","quote_2_text":"Upon inspection, the contact discovered that condensation had accumulated on the inside of the rear window. The contact also discovered that he was unable to open the rear hatch from the outside and had to use a screwdriver to open the hatch","quote_3_odi":"11577905","quote_3_text":"Water makes its way inside the car. Drains seems to be clogged and interior carpet and roof gets wet. As a result lift gate will no longer open as water made its way to the back","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2016-transmission-neutral-shift","label":"Transmission shifting into neutral","component_code":"POWER TRAIN","complaint_count":5,"date_range":"2016-05 → 2024-01","source_complaint_count":168,"reviewed_at":"2026-07-31","quote_1_odi":"10882304","quote_1_text":"WHEN STARTING TO DRIVE, THE VEHICLE WOULD ACCELERATE; HOWEVER, ON THE UPSHIFT FROM 1ST INTO 2ND (NOT SURE, IT COULD BE FROM 2ND TO 3RD, THE TRANSMISSION SHIFTED INTO NEUTRAL INSTEAD OF SHIFTING TO THE NEXT GEAR. PULLED OVER AND STOPPED","quote_2_odi":"10864484","quote_2_text":"AFTER APPROXIMATELY 400 MILES, WHILE IN CITY TRAFFIC ,THE ENGINE BEGAN REVVING AND THE CAR JERKED, AND POPPED OUT OF DRIVE. I IMMEDIATELY CALLED ON STAR. THE VEHICLE WAS TOWED TO THE DEALERSHIP. DIAGNOSIS THE FOLLOWING DAY WAS EXTENSIVE INTERNAL TRANSMISSION FAILURE","quote_3_odi":"11221209","quote_3_text":"THE CONTACT STATED THAT THERE WAS AN EXTENSIVE CLUNKING NOISE COMING FROM THE TRANSMISSION","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2016-headlamp-moisture","label":"Moisture inside headlamp housing","component_code":"EXTERIOR LIGHTING","complaint_count":7,"date_range":"2020-10 → 2026-03","source_complaint_count":168,"reviewed_at":"2026-07-31","quote_1_odi":"11372347","quote_1_text":"THE VEHICLE WAS TAKEN TO MOSES CADILLAC BUICK GMC TRUCK INC (1406 WASHINGTON ST E, CHARLESTON, WV 25301) AND THE CONTACT WAS INFORMED THAT THE WEATHER SEALS IN THE HEADLIGHT HOUSINGS ALLOWED MOISTURE TO ENTER THE LIGHTS AND CORRODED THE REFLECTORS","quote_2_odi":"11497312","quote_2_text":"The contact stated that upon inspection, he noticed condensation inside the headlamp housings. As a result, the headlights became foggy. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall","quote_3_odi":"11492217","quote_3_text":"Head light on my 2016 SRX is getting water inside the lens and dimming and burning out the bulbs the temporary fix is to replace the whole light unit at a cost of 3000.00 with the same defective part that will re-create the issue at a later date","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2016-cue-screen-cracking","label":"CUE touchscreen cracking and loss of touch response","component_code":"ELECTRICAL SYSTEM","complaint_count":13,"date_range":"2018-09 → 2023-08","source_complaint_count":168,"reviewed_at":"2026-07-31","quote_1_odi":"11131908","quote_1_text":"THE CONTACT STATED THAT THE INFOTAINMENT SCREEN WOULD MALFUNCTION AND CAUSE THE SCREEN TO RANDOMLY MOVE, CHANGE, BLINK, AND SHUT OFF. WHILE DRIVING, THE SCREEN MALFUNCTION CREATED A DISTRACTION TO THE DRIVER","quote_2_odi":"11342472","quote_2_text":"THE CUE SCREEN DELAMINATED AND LOOKS LIKE SPIDER WEBS. UNIT NO LONGER FUNCTIONS TO TOUCH. I HAD TO HAVE THE SCREEN REPLACED FOR $400.00 OUT OF POCKET","quote_3_odi":"11361568","quote_3_text":"MY RADIO SCREEN ON MY 2016 CADILLAC SRX HAS SPIDER WEB CRACKS ON BOTH THE LEFT SIDE AND THE RIGHT SIDE. IT STARTED SMALL, ABOUT SIX MONTHS AGO, AND THE CRACKS KEEP GROWING AND SPREADING","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2016-airbag-non-deployment","label":"Air bag non-deployment in a crash","component_code":"AIR BAGS","complaint_count":5,"date_range":"2017-03 → 2021-01","source_complaint_count":168,"reviewed_at":"2026-07-31","quote_1_odi":"10967361","quote_1_text":"WHILE STATIONARY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE VEHICLE THE CONTACT STRUCK HIT THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED","quote_2_odi":"11045758","quote_2_text":"I ATTEMPTED TO STOP HOWEVER DUE TO THE LACK OF TIME, SHORT DISTANCE AND RAIN SLICKED HIGHWAY I WAS UNABLE TO STOP STRIKING HER CAR ON HER MID PASSENGER SIDE WITH THE FRONT OF MY CAR. THE AIRBAG AT NO POINT DEPLOYED","quote_3_odi":"11218049","quote_3_text":"SRX WAS T-BONED AND AIRBAGS/SEATBELT RETRACTOR FAILED. SEVERE INJURIES TO CADILLAC DRIVER FROM UNLOCKED SHOULDER HARNESS AND ALL AIRBAGS FAILED","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2016-rear-differential-failure","label":"Rear differential failure","component_code":"POWER TRAIN","complaint_count":5,"date_range":"2020-02 → 2024-01","source_complaint_count":31,"reviewed_at":"2026-07-31","quote_1_odi":"11563267","quote_1_text":"Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue","quote_2_odi":"11468827","quote_2_text":"The component that failed on my vehicle is the rear differential. My safety was put at risk by my vehicle hesitating on the highway where I lost speed and was almost rear ended","quote_3_odi":"11461848","quote_3_text":"The component that failed was the rear differential. I had to pull over on a grassy area on the merrit parkway which put my safety at risk. The component has been inspected by the dealer. No warning lamps appeared. I heard a whining sound and a grinding noise","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2016-transmission-harsh-shift-shudder","label":"Transmission harsh shifting and shudder","component_code":"POWER TRAIN","complaint_count":5,"date_range":"2017-06 → 2022-10","source_complaint_count":31,"reviewed_at":"2026-07-31","quote_1_odi":"11487639","quote_1_text":"Torque converter shudders and jerks abruptly. There’s trouble slowing down at times and it has a difficult time shifting up or shifting down i gears","quote_2_odi":"11424320","quote_2_text":"A known issue. “Clutch slow to fill” is a defect of the 8 speed transmission that causes the vehicle to violently buck and surge at low speeds and is dangerous as it makes it unreliable when driving at low speeds since it can randomly lunge forward dangerously","quote_3_odi":"11373601","quote_3_text":"WHEN I ACCELERATED THE TRANSMISSION FELT LIKE IT GOT STUCK AND CONTINUED TO REV WHEN I ATTEMPTED TO ACCELERATE AND FELT LIKE I WAS NOT MOVING. RPM CONTINUED TO GO UP BUT NO POWER","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2016-cue-screen-crack-failure","label":"CUE touchscreen cracking and failure","component_code":"ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2020-09 → 2024-08","source_complaint_count":31,"reviewed_at":"2026-07-31","quote_1_odi":"11430899","quote_1_text":"CUE screen is “cracked”. Can no longer see about 1/2 of back up camera screen. Barely missed backing into my neighbors car","quote_2_odi":"11423114","quote_2_text":"Cracked CUE screen dealership states not covered under warranty and requesting $1700.00 to replace. My 2016 CTS has only 28,500 miles and has always been kept in the garage since I purchased it new in 2016","quote_3_odi":"11611649","quote_3_text":"Center console screen again has stopped working, no access to settings for the car nor any way to correct settings at this point. Many of the settings can be critical to safe driving of the car and have no manual alternative. This is the second screen in 50k miles","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2016-battery-electrical-power-loss","label":"Battery failure and loss of electrical power","component_code":"ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2017-09 → 2020-12","source_complaint_count":31,"reviewed_at":"2026-07-31","quote_1_odi":"11043114","quote_1_text":"I BOUGHT THE CAR AS NEW WITH 6711 MILES. AROUND 12000 MILES THE VEHICLE WOULDN'T START. ROADSIDE ASSISTANCE HAD TO REPLACE THE BATTERY ON 3 DIFFERENT OCCASIONS FROM 6-28-17 TO 8-19-17. THE BATTERY WAS COMPLETELY DOWN,NO CELLS, CAN'T BE CHARGED","quote_2_odi":"11385311","quote_2_text":"WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT TIMES THE VEHICLE WILL JERK FORWARD AND BACK AS IF POWER IS BEING PUT DOWN THEN STOPPED ABRUPTLY","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2016-passenger-airbag-warning-light","label":"Passenger air bag warning light illumination","component_code":"AIR BAGS","complaint_count":2,"date_range":"2025-02 → 2025-03","source_complaint_count":31,"reviewed_at":"2026-07-31","quote_1_odi":"11645750","quote_1_text":"The passenger side airbag stays illuminated after the vehicle is started and continues to stay on as the vehicle is driven, never going off. General Motors have not issued a recall on this safety problem with the 2016 Cadillac CTS","quote_2_odi":"11645131","quote_2_text":"The contact stated that while driving at approximately 40 MPH, the passenger's side air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the front passenger's side air bag inflator needed to be replaced","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2020-door-handle-latch-failure","label":"Electronic door handle and latch failure","component_code":"LATCHES/LOCKS/LINKAGES","complaint_count":11,"date_range":"2025-02 → 2026-07","source_complaint_count":37,"reviewed_at":"2026-07-31","quote_1_odi":"11712001","quote_1_text":"The electronic exterior door handle on my CT5 has failed and raises a concern of what if there was an accident and nobody was able to open the door if I was unconscious","quote_2_odi":"11732916","quote_2_text":"The contact stated that while the vehicle was parked, the front passenger's side and the front driver's side door latches failed to unlock from the outside. In addition, the front passenger's side door latch failed to unlatch from the inside","quote_3_odi":"11737209","quote_3_text":"The rear passenger driver side outside door handle stopped working about 3 days ago","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2020-transmission-valve-body-failure","label":"Transmission valve body and shifting failure","component_code":"POWER TRAIN","complaint_count":13,"date_range":"2025-04 → 2026-07","source_complaint_count":37,"reviewed_at":"2026-07-31","quote_1_odi":"11740017","quote_1_text":"While driving my 2020 Cadillac CT5 at highway speeds, the vehicle suffered a sudden and dangerous total loss of motive power. The transmission completely failed without warning, creating an immediate, severe safety hazard","quote_2_odi":"11694212","quote_2_text":"For no apparent reason my vehicle is shifting itself into Neutral while driving. The car will suddenly completely slow down to a stop and in order to restart the car, I have to put it in park","quote_3_odi":"11665068","quote_3_text":"The recall was for a potential transmission control valve issue where some vehicles may be susceptible to excess wear over time, resulting in gradual loss of pressure within the valve that can cause harsh shifting","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2020-camera-display-blue-screen","label":"Backup camera blue screen and display loss","component_code":"UNKNOWN OR OTHER","complaint_count":3,"date_range":"2021-08 → 2023-08","source_complaint_count":37,"reviewed_at":"2026-07-31","quote_1_odi":"11541139","quote_1_text":"In reverse infotainment display instead of showing backup cameras, shows a blue screen with a camera error msg. Has occurred since vehicle was new","quote_2_odi":"11532759","quote_2_text":"Cameras not displaying. Backup or surround. Instead, we get a blue screen with message \"service camera system). This has happened every other day or so since purchased new in March 2020","quote_3_odi":"11428695","quote_3_text":"Driver speedometer screen disappears and will be gone for hours or a trip. Restarting car does not fix. Center console screen that shows camera information disappears and you have no camera","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2020-driver-assist-warnings","label":"Driver assist and StabiliTrak warning messages","component_code":"ELECTRONIC STABILITY CONTROL (ESC)","complaint_count":4,"date_range":"2020-06 → 2024-04","source_complaint_count":37,"reviewed_at":"2026-07-31","quote_1_odi":"11330364","quote_1_text":"VEHICLE DISPLAYED SERVICE DRIVER ASSIST WARNING WHICH TRIGGERED CHECK ENGINE LIGHT. SERVICE BULLETIN ISSUED N202294740 TO UPDATE SOFTWARE. SOFTWARE UPDATED AND ON WAY HOME SERVICE DRIVER ASSIST WARNING CAME BACK ON. VEHICLE WAS IN MOTION ON THE HIGHWAY","quote_2_odi":"11359880","quote_2_text":"SINCE THEN THE VEHICLE HAS BEEN AT THE DEALERSHIP 5 TIMES FOR THE SAME SERVICE DRIVER ASSIST AND FORWARD COLLISION SYSTEM UNAVAILABLE","quote_3_odi":"11560832","quote_3_text":"In September I had Service Traction control/StabiliTrack lights come on and the car losses of engine power","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2022-engine-seizure","label":"Engine seizure and failure requiring replacement","component_code":"ENGINE","complaint_count":59,"date_range":"2022-12 → 2026-06","source_complaint_count":72,"reviewed_at":"2026-08-01","quote_1_odi":"11746711","quote_1_text":"My vehicle, a 2022 Cadillac Escalade with a 6.2L L87 engine, had the L87 recall completed withing the past year. The remedy was that it passed the inspection and engine oil was replaced with 10W-40 weight oil","quote_2_odi":"11636904","quote_2_text":"Two weeks after purchasing our 2022 slightly used Cadillac Escalade, my family and I were on our annual Thanksgiving camping trip. December 1, 2024 we were on our way back home from this trip on a very busy highway frequented by semi trucks and large RVs (nearby desert camping)","quote_3_odi":"11732620","quote_3_text":"2022 Cadillac Escalade. Had the 6.2 liter engine recall done about 6K miles ago in which the engine was replaced. Now it’s back at the dealer again and needs another 6.2 liter engine","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2022-recall-parts-delay","label":"6.2L engine recall repair parts unavailable","component_code":"ENGINE AND ENGINE COOLING","complaint_count":4,"date_range":"2025-04 → 2025-09","source_complaint_count":72,"reviewed_at":"2026-08-01","quote_1_odi":"11684853","quote_1_text":"The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable","quote_2_odi":"11670576","quote_2_text":"The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable","quote_3_odi":"11657474","quote_3_text":"The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2022-airbag-fca-failure","label":"Airbag and forward collision avoidance failure in crash","component_code":"AIR BAGS, STRUCTURE, FORWARD COLLISION AVOIDANCE","complaint_count":2,"date_range":"2023-04 → 2024-10","source_complaint_count":72,"reviewed_at":"2026-08-01","quote_1_odi":"11620606","quote_1_text":"On [XXX], my wife and I were stopped in traffic in Baton Rouge, Louisiana at approximately 7:35pm. Another vehicle failed to stop due to being distracted on his phone and rear ended my 2022 Cadillac Escalade. My wife and I were both injured","quote_2_odi":"11519716","quote_2_text":"I was in accident on the interstate. None of the safety features activated. The truck was sliding instead of stopping. The emergency stop and braking never activated. The distance sensor failed. The airbag didn’t deploy and Onstar never called about a crash alert","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2022-driveline-failure","label":"Transmission and driveline component failure","component_code":"POWER TRAIN","complaint_count":2,"date_range":"2022-10 → 2026-07","source_complaint_count":72,"reviewed_at":"2026-08-01","quote_1_odi":"11748307","quote_1_text":"I have a 2022 Escalade with 98,000 miles at 70,000 miles I complained about engine and transmission issues On June 14 I lost my transmission I brought it to the dealer and they diagnosed it as a valve body failure Valve number 6 stuck and binding Unfortunately I inquired about","quote_2_odi":"11488889","quote_2_text":"I only had my 2022 Cadillac Escalade for 3 months and noticed black oil drippings in my garage. Took it to Cadillac dealership for inspection I was told it was a seal leaking","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2018-power-steering-cutout","label":"Power steering cutout while driving","component_code":"STEERING","complaint_count":3,"date_range":"2020-08 → 2025-07","source_complaint_count":21,"reviewed_at":"2026-08-03","quote_1_odi":"11671972","quote_1_text":"My vehicle recently started experiencing an issue where the power steering would randomly cut out while I was driving","quote_2_odi":"11637598","quote_2_text":"The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything!","quote_3_odi":"11343094","quote_3_text":"NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2018-cue-screen-cracking","label":"CUE touchscreen cracking","component_code":"ELECTRICAL SYSTEM","complaint_count":3,"date_range":"2020-05 → 2024-06","source_complaint_count":21,"reviewed_at":"2026-08-03","quote_1_odi":"11596850","quote_1_text":"The car was parked outside at around 85 degrees. After entering the vehicle and driving with the AC on for a few minutes the CUE screen started to crack on the inside like a spider web","quote_2_odi":"11576315","quote_2_text":"Hi, the cue screen is cracked which makes it no longer handsfree","quote_3_odi":"11325962","quote_3_text":"THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2018-rear-differential-noise","label":"Rear differential noise and failure","component_code":"POWER TRAIN","complaint_count":3,"date_range":"2023-04 → 2025-07","source_complaint_count":21,"reviewed_at":"2026-08-03","quote_1_odi":"11672691","quote_1_text":"This put me at risk of potentially locking up while driving","quote_2_odi":"11557178","quote_2_text":"The contact owns a 2018 Cadillac ATS. The contact stated while driving at undisclosed speeds, there was an abnormal growling sound coming from the vehicle","quote_3_odi":"11515451","quote_3_text":"The contact owns a 2018 Cadillac ATS. The contact stated while driving 35 MPH, there was an abnormal sound coming from the rear of the vehicle","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2018-transmission-shudder","label":"Transmission shudder and power loss","component_code":"POWER TRAIN","complaint_count":3,"date_range":"2022-06 → 2023-06","source_complaint_count":21,"reviewed_at":"2026-08-03","quote_1_odi":"11528735","quote_1_text":"Unexpected shutter of vehicle, loss of power, unpredictable forward motion, erratic movement, delayed acceleration","quote_2_odi":"11504832","quote_2_text":"The transmission fluid is wrong fluid by manufacturer and driving at regular speed all of a sudden it starts shuddering and loses power or slows down at freeway speeds or any local roads","quote_3_odi":"11467229","quote_3_text":"Transmission shudder noticed between 42 to 48 mph","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2018-air-bag-system-fault","label":"Air bag system malfunction","component_code":"AIR BAGS","complaint_count":2,"date_range":"2022-03 → 2023-06","source_complaint_count":21,"reviewed_at":"2026-08-03","quote_1_odi":"11528452","quote_1_text":"The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated","quote_2_odi":"11456480","quote_2_text":"Vehicle was involved in a accident all front damage and airbags didn’t deploy","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"ats-2018-fuel-pump-failure","label":"Fuel pump failure and fuel leak","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":2,"date_range":"2018-07 → 2024-06","source_complaint_count":21,"reviewed_at":"2026-08-03","quote_1_odi":"11592545","quote_1_text":"While driving started to smell gas. On same day, car stalled at an intersection in a downtown area. I could not start car","quote_2_odi":"11592545","quote_2_text":"Auto shop I took to said the fuel pump came loose somehow and caused the fuel lines to break causing the fuel leak","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"cadillac-escalade-esv-2024-engine-failure","label":"Engine failure or seizure requiring replacement","component_code":"ENGINE","complaint_count":14,"date_range":"2025-01 → 2026-07","source_complaint_count":20,"reviewed_at":"2026-08-03","quote_1_odi":"11748650","quote_1_text":"I own a 2024 Cadillac Escalade ESV equipped with GM's 6.2L L87 V8 engine. The recall remedy for GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274) was completed on April 17, 2026, at approximately 48,905 miles","quote_2_odi":"11710566","quote_2_text":"Lifter failure. Camshaft damage and failure. Those were replaced. Within two weeks later: Complete engine failure. Seized while driving on interstate in traffic. Was stranded on Interstate near DFW airport. Required complete engine replacement","quote_3_odi":"11661945","quote_3_text":"The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that there were metal shavings found in the oil","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"cadillac-escalade-esv-2024-brake-system-failure","label":"Brake system failure warning and master cylinder defect","component_code":"SERVICE BRAKES","complaint_count":2,"date_range":"2025-03 → 2025-08","source_complaint_count":20,"reviewed_at":"2026-08-03","quote_1_odi":"11678998","quote_1_text":"Got warning message on dashboard “Brake System Failure”. Brought car to Dealer and they replaced defective master brake cylinder","quote_2_odi":"11649885","quote_2_text":"Evidently, on 10/15/2024, my car wasn’t braking properly, the dashboard lights for ABS, Brake, engine, and traction control were on, and the 6 months old car had to be towed as it wasn’t drivable due to failure to brake","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"cadillac-escalade-esv-2024-recall-repair-delay","label":"Delayed or unaddressed engine recall repair","component_code":"ENGINE AND ENGINE COOLING","complaint_count":2,"date_range":"2025-07 → 2025-07","source_complaint_count":20,"reviewed_at":"2026-08-03","quote_1_odi":"11675026","quote_1_text":"The contact owns a 2024 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available","quote_2_odi":"11673088","quote_2_text":"I am submitting this complaint because Cadillac and their dealership have failed to address serious safety recalls on my vehicle, despite repeated attempts on my part to get them resolved","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2015-rear-toe-link-suspension","label":"Rear suspension toe link failure and rear tire wear","component_code":"SUSPENSION","complaint_count":24,"date_range":"2021-07 → 2026-06","source_complaint_count":442,"reviewed_at":"2026-08-14","quote_1_odi":"11546334","quote_1_text":"The contact stated while driving 40 MPH during a rainstorm, the tires started slipping and the contact had difficulty controlling the vehicle. No warning lights were illuminated","quote_2_odi":"11488079","quote_2_text":"The contact stated while driving 30 MPH, the vehicle started to sway and was drifting, requiring her to make constant adjustments to stay in the lane. The contact stated that the rear tires had worn along the side wall and she had replaced the rear tires four times","quote_3_odi":"11439357","quote_3_text":"The contact stated while making a right turn and accelerating at 30 MPH, the vehicle started swaying inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2015-abs-brake-module-failure","label":"Electronic brake control module failure","component_code":"SERVICE BRAKES","complaint_count":10,"date_range":"2021-12 → 2025-10","source_complaint_count":442,"reviewed_at":"2026-08-14","quote_1_odi":"11596416","quote_1_text":"ABS CONTROL MODULE FAILED CAUSING THE ABS LIGHT AND BRAKE WARNING. MODULE MUST BE REPLACED FOR THE ABS SYSTEM TO WORK PROPERLY AT A COST OF $1,600","quote_2_odi":"11685094","quote_2_text":"The contact stated that while attempting to start the vehicle, the ABS module warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the ABS module needed to be replaced","quote_3_odi":"11567793","quote_3_text":"My 2015 Cadillac SRX4 developed an issue with the Electronic Brake Control Module which produced the following dash light warnings, park brake, stabili track and power steering alert","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2015-liftgate-water-intrusion","label":"Rear liftgate failure after sunroof drain water intrusion","component_code":"ELECTRICAL SYSTEM","complaint_count":5,"date_range":"2022-04 → 2024-09","source_complaint_count":442,"reviewed_at":"2026-08-14","quote_1_odi":"11468084","quote_1_text":"Failed sunroof drains caused flooding, which further cost damage (complete loss) to the lift gate module and pump. Problem has been confirmed by the dealer service department","quote_2_odi":"11511302","quote_2_text":"The issue is that the rear sunroof drains get clogged and water fills the rear compartment and destroys the rear hatch electronics","quote_3_odi":"11612099","quote_3_text":"Faulty sky light drainage design directs water directly into the rear under deck compartment where the company located electric lift gate equipment the water shorts out the entire electric system","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2015-cue-touchscreen-cracking","label":"CUE touchscreen cracking and loss of touch response","component_code":"ELECTRICAL SYSTEM","complaint_count":8,"date_range":"2021-02 → 2025-06","source_complaint_count":442,"reviewed_at":"2026-08-14","quote_1_odi":"11669712","quote_1_text":"The CUE touchscreen display has cracked for the second time in seven years without any physical impact","quote_2_odi":"11420315","quote_2_text":"My Cadillac has had and currently has a cracked spider web screen where you control the vehicles settings, GPS, Temperature for the car and so forth","quote_3_odi":"11404582","quote_3_text":"CUE SCREEN SPIDER WEB CRACKS, NOW NOT FUNCTIONING AT ALL, CAN NOT USE RADIO, BLUE TOOTH, OR TEMPERATURE CONTROLS","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2015-low-beam-headlight-dimming","label":"Low-beam headlight dimming requiring assembly replacement","component_code":"EXTERIOR LIGHTING","complaint_count":132,"date_range":"2020-12 → 2026-07","source_complaint_count":442,"reviewed_at":"2026-08-14","quote_1_odi":"11716161","quote_1_text":"The contact stated that while driving at night, the headlights were extremely dim and failed to provide sufficient illumination of the roadway. The failure significantly reduced visibility and created a safety hazard","quote_2_odi":"11618759","quote_2_text":"The contact related the failure to the headlight weather seals eroding prematurely, allowing moisture to enter the headlight housing","quote_3_odi":"11450752","quote_3_text":"The Low-beam headlights are so hot they are melting the reflective coating off the headlamp housing causing the headlights to not project","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"srx-2015-airbag-non-deployment","label":"Airbag non-deployment in reported crashes","component_code":"AIR BAGS","complaint_count":3,"date_range":"2022-09 → 2026-04","source_complaint_count":442,"reviewed_at":"2026-08-14","quote_1_odi":"11484715","quote_1_text":"I was completely stopped when struck head on by a Ram Truck with a Ranch-hand bumper. The hit totaled my car, bending the frame and pushing the left front of the vehicle up against the firewall and driving my vehicle sideways. However, the airbag did not deploy","quote_2_odi":"11508388","quote_2_text":"On 1/21/2023 I had a wreck and based on my vehicle, injuries, and photos I strongly believe the airbags should have deployed","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2024-one-pedal-disengagement","label":"One-pedal driving disengagement while driving","component_code":"VEHICLE SPEED CONTROL","complaint_count":7,"date_range":"2025-06 → 2025-09","source_complaint_count":111,"reviewed_at":"2026-08-19","quote_1_odi":"11672285","quote_1_text":"I was driving at a steady 65mph on a highway when the car suddenly surged and the message \"1 pedal driving deactivated. Use brakes to stop.\" I stopped the car with the brakes and restarted it and reactivated 1 pedal driving","quote_2_odi":"11669107","quote_2_text":"Since a recent software update, vehicle will unexpectedly give multiple error codes, and disengage “one-pedal driving” mode. This happened recently when coming to a stop at a traffic light behind another vehicle","quote_3_odi":"11688578","quote_3_text":"At least 10 times over the past three months the vehicle’s feature of one pedal driving disengages without a reason or code. When the this happens the vehicle accelerates rapidly","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2024-display-blackout","label":"Infotainment and instrument display blackout","component_code":"ELECTRICAL SYSTEM","complaint_count":7,"date_range":"2024-01 → 2026-07","source_complaint_count":111,"reviewed_at":"2026-08-19","quote_1_odi":"11753137","quote_1_text":"The infotainment screen in my car plus the menu control went completely dead. With the screen dead completely this mean you cannot see the speedomoter, rear camera feeds, warning symbols on the dash","quote_2_odi":"11632627","quote_2_text":"Vehicle dash won't activate beyond the welcome screen thereby preventing me from seeing the speedometer, fuel gage, lane sensors, navigation, etc. I had to drive it on side streets to the closest dealer without aid of any standard dash meters","quote_3_odi":"11729930","quote_3_text":"The vehicle has experienced repeated failures of the infotainment and display system, including the screen going blank and displaying “no content available” while functions such as Apple CarPlay are actively in use","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2024-display-auto-dimming","label":"Instrument display auto-dimming at dusk and dawn","component_code":"EXTERIOR LIGHTING","complaint_count":10,"date_range":"2024-04 → 2025-05","source_complaint_count":111,"reviewed_at":"2026-08-19","quote_1_odi":"11630640","quote_1_text":"The vehicle's instrument panel automatically dims excessively at dusk and dawn. When it does this, the speedometer and other information in the dashboard are not visible. There is no way to adjust the brightness any higher and no way to disable this auto dim feature","quote_2_odi":"11630475","quote_2_text":"When approaching sunset, or when travelling under bridges, the dash dims excessively and is barely readable. I have to take my eyes off the road for extended periods of time to be able to see the information","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2024-headlight-droop-taillight-outage","label":"Headlight aim droop and intermittent taillight outage","component_code":"EXTERIOR LIGHTING","complaint_count":8,"date_range":"2023-09 → 2024-11","source_complaint_count":111,"reviewed_at":"2026-08-19","quote_1_odi":"11544985","quote_1_text":"Headlights on vehicle “droop” after driving 20 minutes or more. They start off okay and then become non existent l, pointing directly down toward the pavement in front of the vehicle and you can’t see more than 1 car length in front of you","quote_2_odi":"11579613","quote_2_text":"While driving at night, my headlights will randomly aim down. Can’t see the road ahead. When high beams are activated, they blast the front of the car. Cannot see anything down the road","quote_3_odi":"11610219","quote_3_text":"Right rear taillight and brake light fail to light intermittently. This is a known defect on many other Lyriqs","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2024-electrical-power-loss","label":"Electrical power loss and battery system failure","component_code":"ELECTRICAL SYSTEM","complaint_count":14,"date_range":"2024-01 → 2026-04","source_complaint_count":111,"reviewed_at":"2026-08-19","quote_1_odi":"11722688","quote_1_text":"I experienced a complete electrical failure in my 2024 Cadillac Lyriq that prevented access to the vehicle while an infant was inside","quote_2_odi":"11658852","quote_2_text":"We were exiting a parking garage when the car suddenly slammed the brakes on in the path of traffic and lost all electrical power. We could not get the car to turn back on or even get it in neutral to move it out of the path of traffic","quote_3_odi":"11626980","quote_3_text":"On or about 11/14/24 Car found completely dead and won't start in garage. Car had about 50% charge in main battery pack and 12V completely dead. Called OnStar service and they had vehicle taken to dealership on flatbed","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2024-phantom-emergency-braking","label":"Phantom automatic emergency braking activation","component_code":"SERVICE BRAKES, FORWARD COLLISION AVOIDANCE","complaint_count":27,"date_range":"2023-07 → 2026-07","source_complaint_count":111,"reviewed_at":"2026-08-19","quote_1_odi":"11718653","quote_1_text":"I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes","quote_2_odi":"11617511","quote_2_text":"Each time it rains and the car is in reverse, the emergency braking system kicks in repeatedly, and a red light flashes on the screen. The car believes there is an object or person behind the car; I would imagine because the rear camera can see the rain","quote_3_odi":"11610305","quote_3_text":"Cruising at 65mph in moderate mixed traffic when vehicle began maximum braking with no action from me and no forward obstacles. Several following vehicles had to take drastic evasive action to avoid collision","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2024-brake-pedal-unresponsive","label":"Brake pedal unresponsive and failure to stop","component_code":"SERVICE BRAKES","complaint_count":13,"date_range":"2024-05 → 2026-04","source_complaint_count":111,"reviewed_at":"2026-08-19","quote_1_odi":"11590072","quote_1_text":"As I approached a stop sign and hit the brake the car did not stop. I pounded on the brake but there was no response at all; it just coasted forward. The car continued to move and hit the car in front of me stopped at the stop sign","quote_2_odi":"11642052","quote_2_text":"She pressed the brakes firmly, but the vehicle failed to stop, resulting in a collision. Despite full brake application, the car did not stop as expected. The Automatic Emergency Braking (AEB) and Forward Collision Alert (FCA) systems did not activate","quote_3_odi":"11588484","quote_3_text":"There was “Brake System Failure” message on the EV’s digital display. It happened 3 times in less than a month. When it happened, I had to apply the break very hard. Otherwise, the car would not stop completely and would not hit the car in front","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2024-unintended-acceleration-parking","label":"Unintended acceleration during parking maneuvers","component_code":"VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE","complaint_count":4,"date_range":"2025-01 → 2026-03","source_complaint_count":111,"reviewed_at":"2026-08-19","quote_1_odi":"11692622","quote_1_text":"On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge","quote_2_odi":"11721442","quote_2_text":"While slowly turning into a parking space at approximately 1 mph (?) the vehicle unexpectedly accelerated. The vehicle mounted the curb, and struck a a parked car and hit a brick retaining wall, causing damage to both","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2024-recall-parts-unavailable","label":"Engine recall repair parts unavailable","component_code":"ENGINE AND ENGINE COOLING","complaint_count":3,"date_range":"2025-05 → 2025-08","source_complaint_count":43,"reviewed_at":"2026-08-20","quote_1_odi":"11679786","quote_1_text":"The contact owns a 2024 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact called several local dealers who confirmed that parts were not yet available","quote_2_odi":"11670864","quote_2_text":"The contact owns a 2024 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2024-shifter-malfunction","label":"Transmission shifter malfunction and erratic shifting","component_code":"POWER TRAIN, VEHICLE SPEED CONTROL","complaint_count":3,"date_range":"2025-05 → 2026-06","source_complaint_count":43,"reviewed_at":"2026-08-20","quote_1_odi":"11741209","quote_1_text":"I want to report several recurring issues with my 2024 Escalade transmission:Rough/Hard Shifting: Drivers experience jerky, clunking, or harsh shifting, especially when accelerating or decelerating.Transmission Slipping: The vehicle slipped between gears, impacting performance","quote_2_odi":"11661926","quote_2_text":"The contact owns a 2024 Cadillac Escalade. The contact accidentally spilled coffee on the center console and the cupholder. The service transmission and shift message were displayed. The lights illuminated on the gear shifter","quote_3_odi":"11658632","quote_3_text":"Coffee was spilled on center console while transferring cup from Starbucks employee to cup holder. Cup was overfilled and lid wasn’t on properly. Immediately the dash panel started flashing and the service transmission light came on","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2024-brake-system-malfunction","label":"Brake system malfunction","component_code":"SERVICE BRAKES","complaint_count":3,"date_range":"2024-09 → 2025-10","source_complaint_count":43,"reviewed_at":"2026-08-20","quote_1_odi":"11689832","quote_1_text":"The brake system failed within 3 months of purchase of Cadillac Escalade","quote_2_odi":"11693478","quote_2_text":"Clicking that the dealer stated was normal. It was not loud knocking saying that is how the high flow fuel pump worked. Safety braking did not work at all. And there was a water intrusion in the trunk","quote_3_odi":"11615305","quote_3_text":"The primary issue was with the vehicle’s software system, which was incompletely updated on 9/13/24. This has caused the safety features to malfunction. Additionally, the parking emergency brake engaged suddenly while I was driving","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2024-engine-failure-propulsion-loss","label":"Engine failure and loss of propulsion (L87 V8)","component_code":"ENGINE","complaint_count":31,"date_range":"2024-06 → 2026-07","source_complaint_count":43,"reviewed_at":"2026-08-20","quote_1_odi":"11655645","quote_1_text":"Engine blew up on the highway and stranded my wife and 4 kids on a busy highway. Catastrophic engine failure on a brand new vehicle. GM is doing nothing to help with the situation. They said the engine is backordered and it might be months before they have a solution","quote_2_odi":"11701795","quote_2_text":"Engine failure. Started making a knocking noise on road with my whole family in the car, no lights or warnings on dash and had to pull over and get it towed to nearest dealer","quote_3_odi":"11751902","quote_3_text":"On June 14, 2026, while driving approximately 70 mph on a Michigan freeway, the 6.2L V8 engine began shaking violently. The vehicle lost oil pressure, warning messages appeared on the dashboard, and the vehicle completely lost propulsion and shut down while still in motion","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2024-steering-suspension-failure","label":"Steering and suspension component failure","component_code":"STEERING, SUSPENSION","complaint_count":2,"date_range":"2025-02 → 2026-06","source_complaint_count":29,"reviewed_at":"2026-08-20","quote_1_odi":"11745708","quote_1_text":"The vehicle has a chronic defect causing rapid, repeating front-end suspension and steering assembly failures","quote_2_odi":"11645413","quote_2_text":"Starting auto on20Feb2025 I was unable to turn the stearing wheel","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2024-visibility-defects","label":"Backup camera and window visibility defects","component_code":"VISIBILITY/WIPER","complaint_count":2,"date_range":"2024-11 → 2025-01","source_complaint_count":29,"reviewed_at":"2026-08-20","quote_1_odi":"11635331","quote_1_text":"Backup camera does not function at night","quote_2_odi":"11625310","quote_2_text":"Driver's and passengers' front windows. When driving in sunlight the windows are hazy/milky","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2024-phantom-aeb-braking","label":"Automatic emergency braking activation without obstruction","component_code":"SERVICE BRAKES, FORWARD COLLISION AVOIDANCE","complaint_count":9,"date_range":"2024-10 → 2026-07","source_complaint_count":29,"reviewed_at":"2026-08-20","quote_1_odi":"11685687","quote_1_text":"I WAS STOPPED AT A RED LIGHT, IT TURNED GREEN AND I PROCEEDED TO DRIVE FORWARD THROUGH THE INTERSECTION WHEN ALL OF A SUDDEN THE AUTOMATIC BRAKING SYSTEM ENGAGED BRINING THE CAR TO AN IMMEDIATE STOP IN THE MIDDLE OF THE INTERSECTION","quote_2_odi":"11683508","quote_2_text":"On [XXX] my car auto brake unexpected early afternoon on [XXX] . SPEED WAS APPROXIMATELY 53 mph. A Mack dump truck almost rear ended me","quote_3_odi":"11643946","quote_3_text":"The AEB system engaged when it should not have with no obstructions on [XXX] . I violently jerked, I thought I hit something but did not","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2024-fuel-pump-stall","label":"Fuel pump driver module failure and stall","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":7,"date_range":"2025-02 → 2026-07","source_complaint_count":29,"reviewed_at":"2026-08-20","quote_1_odi":"11745809","quote_1_text":"Vehicle died leaving the doctor's office due to faulty fuel pump driver control module","quote_2_odi":"11735725","quote_2_text":"Had three different incidents: 1st occurrence was at a red light and vehicle stalled and would not restart","quote_3_odi":"11710125","quote_3_text":"Car suddenly stopped while driving and would not start and stalled","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2024,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2024-power-loss-warning-cascade","label":"Sudden power loss with dashboard warning cascade","component_code":"POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE","complaint_count":5,"date_range":"2024-06 → 2025-05","source_complaint_count":29,"reviewed_at":"2026-08-20","quote_1_odi":"11658648","quote_1_text":"While driving the vehicle on 01 May 2025, the car rapidly decelerated from over 60MPH to under 30 MPH in an instant","quote_2_odi":"11655852","quote_2_text":"The vehicle has unexpectedly shut off while I was driving on multiple occasions (3 times to date). When this occurs, the entire infotainment and dashboard screen goes completely black, and most alarmingly, the brakes become unresponsive or extremely difficult to engage","quote_3_odi":"11595589","quote_3_text":"Driving to a local car wash, I stopped at a traffic light. When I tried to accelerate the transmission warning and power reduction waring flashed on HUD","vehicle_page":"https://www.wrench.pro/vehicles/2024/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2023-l87-engine-loss-of-propulsion","label":"L87 6.2L engine failure and loss of propulsion","component_code":"ENGINE","complaint_count":72,"date_range":"2023-06 → 2026-08","source_complaint_count":125,"reviewed_at":"2026-08-20","quote_1_odi":"11750090","quote_1_text":"while driving on I-17 near Black Canyon City, AZ at highway speed on a 75 mph interstate, the engine suddenly shut down with no warning signs or alerts. Vehicle shifted to neutral and lost all propulsion. There were no prior check-engine lights, oil-pressure warnings…","quote_2_odi":"11639890","quote_2_text":"My vehicle suddenly lost power in the middle of the interstate and decelerated quickly.  Thankfully, I was able to safely maneuver my vehicle from the fast lane to the shoulder of the interstate.  I tried to re-start my vehicle as speeding traffic zoomed passed me.  I was stuck…","quote_3_odi":"11713148","quote_3_text":"I was driving on the highway taking kids to school and the entire vehicle just shut down completely, I could not brake, steer, control the car in anyway possible. I was riding what felt like a death trap. I was so scared for my family and myself, the car came to a stop on its…","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2023-recall-remedy-failure","label":"Post-recall remedy engine failure after N252494000","component_code":"FUEL/PROPULSION SYSTEM, ENGINE","complaint_count":15,"date_range":"2025-10 → 2026-08","source_complaint_count":125,"reviewed_at":"2026-08-20","quote_1_odi":"11739194","quote_1_text":"This vehicle had previously undergone the GM safety recall inspection under Recall N252494000 for the L87 6.2L engine loss of propulsion defect. The recall inspection and remedy failed to identify the underlying engine defect, and the engine still catastrophically failed only…","quote_2_odi":"11750602","quote_2_text":"My vehicle was inspected as part of the 6.2 engine recall and passed. 3 months later the engine stopped. Had to get towed and get a new engine","quote_3_odi":"11754077","quote_3_text":"The engine was replaced under Recall 25V-274 and the loss-of-power failures continued afterward. This is directly relevant to RQ26-001, examining post-recall-remedy failures","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2023-recall-parts-unavailable","label":"Recall N252494000 remedy parts unavailability","component_code":"ENGINE AND ENGINE COOLING","complaint_count":10,"date_range":"2025-06 → 2025-09","source_complaint_count":125,"reviewed_at":"2026-08-20","quote_1_odi":"11670600","quote_1_text":"My 2023 Cadillac Escalade is part of NHTSA Recall 25V274 involving a potential engine failure due to defective crankshaft or connecting rod components. It has now been over four months since this recall was issued, and there is still no remedy or parts available, according to…","quote_2_odi":"11680135","quote_2_text":"The contact owns a 2023 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of…","quote_3_odi":"11666532","quote_3_text":"The contact owns a 2023 Cadillac Escalade.  The contact received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded…","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2023-transmission-powertrain-shift","label":"Transmission shift failure and powertrain loss of drive","component_code":"POWER TRAIN","complaint_count":5,"date_range":"2023-03 → 2026-05","source_complaint_count":125,"reviewed_at":"2026-08-20","quote_1_odi":"11737417","quote_1_text":"Travelling on freeway with son at 70-75mph, vehicle shifted itself into Neutral causing loss of acceleration and a message stating vehicle engine needed to be restarted. I had to navigate crossing multiple lanes of traffic to safely exit while quickly loosing speed","quote_2_odi":"11661527","quote_2_text":"While driving, I got a message stating on the screen stating that transmission needed to be serviced.  This was very scary as I slowed down and then was not able to put the vehicle in park and the parking brake was not able to be disengaged to be able to move the vehicle","quote_3_odi":"11510369","quote_3_text":"I then realized my car lost power on the interstate with cars going 75-80+ mph and I had no way of starting or pulling off the side of the road, as there was construction and temporary road w/ barricades on both sides. My car was stopped in highway traffic","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2023-aebs-unintended-activation","label":"Automatic emergency braking unintended activation","component_code":"SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS","complaint_count":1,"date_range":"2026-02 → 2026-02","source_complaint_count":125,"reviewed_at":"2026-08-20","quote_1_odi":"11721178","quote_1_text":"Roads were dry. Sunny conditions. Driving approximately 55 mph in fast lane. Vehicle brakes locked up for approximately one second. There was no collision warning and no vehicle in front of us. We pulled over to disengage all collision and emergency brake functions. Driver and…","quote_2_odi":"","quote_2_text":"","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2023-backup-camera-guidelines","label":"Backup camera missing guidelines and reverse light failure","component_code":"BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING","complaint_count":3,"date_range":"2022-11 → 2023-05","source_complaint_count":125,"reviewed_at":"2026-08-20","quote_1_odi":"11508707","quote_1_text":"when i took delivery of my vehicle in November of 2022 my rear parking and pedestrian guide lines worked perfectly and a month later they stopped working and is no longer active. Given the huge size of the Cadillac escalade this is major safety issue and  could result in a rear…","quote_2_odi":"11506645","quote_2_text":"System Failed: Back up lights are not working. Safety Concern: Cannot reverse in dark and putting self, family and others in danger. Problem reproduced at dealership: Fred Beans Cadillac in Bucks County Pennsylvania. Dealership Response to problem: They said GM is aware of the…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2023-suspension-control-arm","label":"Front upper control arm fracture and wheel detachment","component_code":"WHEELS, SUSPENSION","complaint_count":1,"date_range":"2025-07 → 2025-07","source_complaint_count":125,"reviewed_at":"2026-08-20","quote_1_odi":"11670950","quote_1_text":"The front upper control arm on the driver’s side snapped in half, resulting in the complete detachment of the wheel while the vehicle was in motion. The failed component is still in my possession and available for inspection upon request.  This failure placed both my life and…","quote_2_odi":"","quote_2_text":"","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2023-l87-engine-failure-highway","label":"L87 engine failure and loss of propulsion at speed","component_code":"ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM","complaint_count":42,"date_range":"2022-11 → 2026-08","source_complaint_count":73,"reviewed_at":"2026-08-20","quote_1_odi":"11755805","quote_1_text":"While traveling at 75 mph, our SUV suddenly lost power going uphill. We barely reached the crest and were able to coast down to a safe place off the highway. We were stranded 300 miles from home and nearly 100 miles from the closest Cadillac dealership","quote_2_odi":"11748860","quote_2_text":"I was driving on the expressway about 65mph when the car lost power and turned off without any warning. It immediately shifted into neutral without me shifting gears. I was stranded in the right lane at night with cars driving by","quote_3_odi":"11718736","quote_3_text":"Feb 14, 2026 - driving the vehicle down the highway at 70mph. Car shifts to neutral, engine turns off and losses propulsion. Manage to get to the shoulder of the highway. Vehicle would not restart or turn on. We were traveling with our 3 small children in the car","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2023-recall-25v274-remedy-failure","label":"Engine failure after or despite recall 25V274 remedy","component_code":"ENGINE AND ENGINE COOLING","complaint_count":12,"date_range":"2025-07 → 2026-08","source_complaint_count":73,"reviewed_at":"2026-08-20","quote_1_odi":"11737378","quote_1_text":"Engine failure shortly after recall remedy performed by dealer. Recall 25V-274 / N252494000. Sudden loss of propulsion while driving at highway speeds with no warning. Engine stalls and will not restart. Vehicle cannot be shifted into neutral without engine running making it…","quote_2_odi":"11727461","quote_2_text":"The original engine was replaced in my Escalade in September 2025 under the GM Engine Recall.  The original engine was working, but it failed the inspection at the dealership and was replaced.  March 1st, 2026 the Escalade died while driving.  Police came and helped block…","quote_3_odi":"11720032","quote_3_text":"6.2 engine had the recall fix done to it. It did not work because the engine seized up yesterday","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2023-recall-25v274-remedy-unavailable","label":"Recall 25V274 remedy unavailable or delayed at dealership","component_code":"ENGINE AND ENGINE COOLING","complaint_count":5,"date_range":"2025-05 → 2025-09","source_complaint_count":73,"reviewed_at":"2026-08-20","quote_1_odi":"11661873","quote_1_text":"Despite my VIN being actively flagged under this recall and the serious safety implications involved, the authorized GM dealership has repeatedly refused to perform the required inspection outlined as the first phase of the official recall remedy. Their justification is that the…","quote_2_odi":"11663515","quote_2_text":"I was informed of this recall 25V274 but the issue has yet to be resolved despite my attempts to schedule service. I contacted Marvin K Brown on May 9th 2025. I have been unable to get a clear timeline for repair","quote_3_odi":"11680621","quote_3_text":"The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The engine warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer…","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2023-10spd-transmission-valve-body","label":"10-speed transmission valve body failure","component_code":"POWER TRAIN","complaint_count":3,"date_range":"2025-04 → 2025-08","source_complaint_count":73,"reviewed_at":"2026-08-20","quote_1_odi":"11657311","quote_1_text":"The transmission needs a new valve body at 43,491 mile, and is available for inspection upon request. My safety was put at risk because I was driving on the highway at approximately 70mph, when all of a sudden I received a loss of power message on my dashboard along with the…","quote_2_odi":"11660745","quote_2_text":"10 speed transmission valve body failed with 14k miles which resulted in inability to accelerate/shift and the car would not shift into reverse.  After researching this appears to be a very common problem experienced by owners of other GM vehicles with the same 10 speed…","quote_3_odi":"11681499","quote_3_text":"Auto started for about 5 minutes. Got in started vehicle and drove off. Immediately sounded like a motorcycle, loud exhaust. Volume of noise increased, upon acceleration. Checked under vehicle for exhaust problems when got to destination, 30…","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2023-backup-camera-grid-missing","label":"Backup camera parking grid lines absent or unavailable","component_code":"UNKNOWN OR OTHER","complaint_count":3,"date_range":"2022-12 → 2023-08","source_complaint_count":73,"reviewed_at":"2026-08-20","quote_1_odi":"11496200","quote_1_text":"No Grid Lines on back up camera or forward camera views. The grid line option is grayed out and unavailable. A hourglass icon appears constantly as indicating an issue.  This makes reversing into parking spaces very difficult","quote_2_odi":"11506713","quote_2_text":"THE CAMERA FRONT/REAR GUIDELINES/ ARE MISSING MAKING PARKING AND OTHER THINGS VERY DANGEROUS TO COMSUMERS AND PEDESTRIANS.  PLEASE FOLLOW UP ON THIS SINCE THESE VEHICLES ARE BEING SOLD LIKE THIS AND GM HAD KNOWLEDGE OF THIS YET THEY DO NOT FIX THIS PROBLEM","quote_3_odi":"11531614","quote_3_text":"The rear park gridlines are not getting activated. Dealer mentioned that there is a bug in an infotainment system but its been open from last 6-9 months and not resolved. This really affecting my parking ability","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2023-night-vision-lens-crack","label":"Night vision camera lens cracking from road debris","component_code":"VISIBILITY/WIPER","complaint_count":1,"date_range":"2026-06 → 2026-06","source_complaint_count":73,"reviewed_at":"2026-08-20","quote_1_odi":"11742807","quote_1_text":"The night vision camera lens on my 2023 Cadillac Escalade ESV cracked from what appears to be road debris during normal highway driving. No collision occurred. The crack — a star pattern consistent with a rock strike — was discovered during a service visit on December 1, 2025…","quote_2_odi":"","quote_2_text":"","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2023-air-suspension-leveling","label":"Air ride suspension leveling system malfunction","component_code":"SUSPENSION, WHEELS","complaint_count":2,"date_range":"2025-01 → 2026-06","source_complaint_count":73,"reviewed_at":"2026-08-20","quote_1_odi":"11636689","quote_1_text":"Now I have 22k miles on the truck and have had nothing but constant issues with the air ride suspension.  I have taken it to two separate Cadillac dealerships and neither fixed the issue, they said they fixed the issue but I keep having the issue.  Now, what the truck is doing…","quote_2_odi":"11742810","quote_2_text":"Dimmitt Cadillac of Pinellas Park confirmed three tires on my 2023 Cadillac Escalade ESV (VIN: [XXX]) at 3/32\" tread depth with alignment wear damage — unsafe for highway travel at 41,796 miles. A fourth tire replaced via warranty at 20,586 miles is now at 7/32\". All four tires…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2023-headlight-droop","label":"Headlight beam droop during driving","component_code":"EXTERIOR LIGHTING","complaint_count":6,"date_range":"2023-07-25 → 2023-11-04","source_complaint_count":24,"reviewed_at":"2026-08-20","quote_1_odi":"11544626","quote_1_text":"Low beam headlights have very poor throw which degrades while driving.  After driving the vehicle for 30 minutes, both left and right headlights point downward and do not throw light down the road.  Cutoff is steep, with light only going about one car length","quote_2_odi":"11538918","quote_2_text":"Low beam headlights work appropriately for 5 or so minutes before \"drooping\" or \"sagging\" so that they only illuminate one car length or so in front of the vehicle.  Upon shutting off and restarting the vehicle, the lights return to correct illumination","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2023-display-auto-dim","label":"Instrument panel auto-dimming at dusk and dawn","component_code":"EXTERIOR LIGHTING","complaint_count":4,"date_range":"2024-07-01 → 2024-12-13","source_complaint_count":24,"reviewed_at":"2026-08-20","quote_1_odi":"11598096","quote_1_text":"While transitioning to day to night, the instrument panel dims prematurely making the content very hard to see.  This includes all indicators such as speed, turn signals, and other gauges and possible fault indications.  This happens prior to dusk, when there is still plenty of…","quote_2_odi":"11630444","quote_2_text":"During dusk and dawn conditions, the vehicle dims the dashboard lighting to the point that everything is very difficult to see. They are diming the displays when the exterior lighting conditions are still too bright for the very dim display","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2023-screen-blackout","label":"Display screen blackout or partial failure","component_code":"ELECTRICAL SYSTEM","complaint_count":3,"date_range":"2023-12-11 → 2025-08-21","source_complaint_count":24,"reviewed_at":"2026-08-20","quote_1_odi":"11630145","quote_1_text":"The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information","quote_2_odi":"11682101","quote_2_text":"Backing out of driveway and screen went black and a collision occurred a second or two later.  We have had the Lyriq in the shop multiple times for glitchy screens and screen going black but never has been fully resolved","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2023-false-adas-braking","label":"Unintended braking from driver-assist systems","component_code":"FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS","complaint_count":4,"date_range":"2023-09-14 → 2024-08-26","source_complaint_count":24,"reviewed_at":"2026-08-20","quote_1_odi":"11610956","quote_1_text":"Driving down the interstate, 70 MPH in the middle lane of a three lane highway. Super Cruise is active, no cars in front of me within 500+ feet. I MAY recall a partially blown tire in the lane to my left. All of a sudden, car brakes and slows abruptly to about to about 40MPH","quote_2_odi":"11546808","quote_2_text":"Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2023-12v-battery-failure","label":"12-volt auxiliary battery failure and power loss","component_code":"FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2023-09-27 → 2024-08-08","source_complaint_count":24,"reviewed_at":"2026-08-20","quote_1_odi":"11558411","quote_1_text":"The 12 volt battery of my 2023 Lyriq died even though the main battery was at 79% charge. The car had sat unused for three days.  The 12 volt battery controls the opening of doors, charging ports, and all other accessories.  I was effectively locked out of my car without warning","quote_2_odi":"11546808","quote_2_text":"The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2023-brake-system-failure","label":"Brake system failure including regenerative braking","component_code":"SERVICE BRAKES","complaint_count":3,"date_range":"2023-10-12 → 2024-01-31","source_complaint_count":24,"reviewed_at":"2026-08-20","quote_1_odi":"11549584","quote_1_text":"Cadillac Lyriq Brake System failed, two type of brakes failed. One pedal driving automatically turned off, stopped working and normal breaking system stopped working, once breaks pressed it felt super hard like a ton of pressure/air was going through and brakes didn't work","quote_2_odi":"11569075","quote_2_text":"The serious issue is that, without notice to the driver, the setting can be reset to \"Off\".  This must be a programming error or bug, but what is dangerous is expecting regenerative braking and NOTHING happens.  You are forced to reset the level of regenerative braking","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2023,"make":"Cadillac","make_slug":"cadillac","model":"Lyriq","model_slug":"lyriq","cluster_id":"lyriq-2023-propulsion-loss","label":"High-voltage propulsion system loss of power","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":2,"date_range":"2023-11-04 → 2023-11-05","source_complaint_count":24,"reviewed_at":"2026-08-20","quote_1_odi":"11553650","quote_1_text":"I was in a left hand turn lane. When I started to make the turn my vehicle lurched and stopped. I tried several times to go and this behavior repeated. Onstar called me (or I called them). They called 911 for me and a fire truck was dispatched to help me","quote_2_odi":"11527423","quote_2_text":"The contact stated that after entering the vehicle, she became aware that none of the electronics were functioning as needed, and the vehicle failed to start. Upon a tow truck operator jump starting the vehicle, the high-voltage warning light illuminated on the instrument panel","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2023/cadillac/lyriq","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2022-recall-remedy-engine-failure","label":"Engine failure after completion of recall remedy 25V274","component_code":"ENGINE AND ENGINE COOLING","complaint_count":6,"date_range":"2025-11 → 2026-07","source_complaint_count":52,"reviewed_at":"2026-08-20","quote_1_odi":"11726880","quote_1_text":"On [03/23/2026], while traveling at 79 mph in high-speed highway traffic, my 2022 Cadillac Escalade suffered a sudden, total engine seizure and complete loss of propulsion. This catastrophic failure occurred without any prior warning lamps or symptoms. The loss of motive power…","quote_2_odi":"11751078","quote_2_text":"The contact owns a 2022 Cadillac Escalade ESV. The contact stated that while driving on the highway at 75 MPH, the vehicle loss automotive power, with the check engine warning light  illuminated. The contact shifted to neutral and pulled over to the side of the road. The vehicle…","quote_3_odi":"11717881","quote_3_text":"The contact owns a 2022 Cadillac Escalade ESV. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) in August of 2025. However, soon after the recall inspection, while depressing the accelerator pedal, the vehicle…","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2022-transmission-neutral-shift","label":"Transmission unexpected shift to neutral while driving","component_code":"POWER TRAIN","complaint_count":4,"date_range":"2026-03 → 2026-05","source_complaint_count":52,"reviewed_at":"2026-08-20","quote_1_odi":"11728991","quote_1_text":"Transmission shifts to neutral on the highway with speed of 65 on the left most lane with no shoulder parking available. Huge safety hazard. Also happened when stopping at the stop sign when taking it to safe location. Transmission failing","quote_2_odi":"11737485","quote_2_text":"My vehicle experienced a serious transmission malfunction where the vehicle would not properly engage in reverse. The “R” gear indicator blinked multiple times, and the vehicle became unsafe and unreliable to operate. Cadillac dealership diagnostics later confirmed issues…","quote_3_odi":"11648686","quote_3_text":"I was driving with my children in tow.  My \"reduced acceleration light\" came on as well as my check engine light.  Within minutes of these turning on, my car went into Limp mode (shifted in neutral) and would not accelerate and steering felt locked up.  I quickly got off to the","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2022-forward-collision-adas-malfunction","label":"Forward collision avoidance and ADAS system malfunction","component_code":"FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL","complaint_count":2,"date_range":"2023-08 → 2025-06","source_complaint_count":52,"reviewed_at":"2026-08-20","quote_1_odi":"11536290","quote_1_text":"I have had multiple issues with my forward collision system on my 2022 Escalade. The system randomly fails, alerts of vehicles in front of me without vehicles there, and has even slammed on the brakes while in cruise control on the highway. There was no one in front of me;","quote_2_odi":"11667581","quote_2_text":"At the end of 2024, the GPS, OnStar, and telematics system in my vehicle stopped working completely. This failure disabled critical features including navigation, emergency support (OnStar), and Super Cruise. I was living in California at the time and contacted local service…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2022-door-handle-no-mechanical-release","label":"Power door handle no mechanical release during power loss","component_code":"UNKNOWN OR OTHER, ELECTRICAL SYSTEM","complaint_count":1,"date_range":"2023-05 → 2023-05","source_complaint_count":52,"reviewed_at":"2026-08-20","quote_1_odi":"11520700","quote_1_text":"4-12-2023 My 8-year-old daughter and I were driving a 2022 CADILLAC ESCALADE esv and were hit by an out-of-control Ford F150 at a speed of 60 miles. The airbag on the car was almost completely driven, and the insurance company told us the total loss. Fortunately, we were all only","quote_2_odi":"","quote_2_text":"","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2022,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-2022-steering-gear-replacement","label":"Steering gear replacement at low mileage","component_code":"STEERING","complaint_count":1,"date_range":"2022-09 → 2022-09","source_complaint_count":52,"reviewed_at":"2026-08-20","quote_1_odi":"11482779","quote_1_text":"I heard a weird noise from the steering wheel and when I took it to the dealership, they inspected it and found out that the steering gear mead to be replaced after only 2 months from purchasing the vehicle ( it has only 1200 miles on it )","quote_2_odi":"","quote_2_text":"","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2022/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2021-engine-failure-loss-propulsion","label":"6.2L L87 engine failure and loss of propulsion","component_code":"ENGINE AND ENGINE COOLING","complaint_count":37,"date_range":"2021-07 → 2026-08","source_complaint_count":66,"reviewed_at":"2026-08-21","quote_1_odi":"11755799","quote_1_text":"The engine was not repaired or replaced.  On [DATE], while driving, the vehicle hesitated and lost power under acceleration. Engine noise then increased progressively until I pulled over on the side of the road. The engine stopped running and would not restart","quote_2_odi":"11669682","quote_2_text":"We were told by Denny Menholt later that day that there was a bearing failure of the rod and piston on cylinder #8 and that the entire engine block was destroyed resulting in the need of a whole new engine","quote_3_odi":"11637330","quote_3_text":"Car full of kids, going down the expressway in the fast lane the car completely shuts off with no warning. I had to merge four lanes to get to the side of the road and my kids and I could have been in huge trouble if I didn’t remain calm","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2021-recall-25v274-remedy-adequacy","label":"Recall 25V274 remedy adequacy and VIN exclusion disputes","component_code":"ENGINE AND ENGINE COOLING","complaint_count":10,"date_range":"2025-08 → 2026-08","source_complaint_count":66,"reviewed_at":"2026-08-21","quote_1_odi":"11755963","quote_1_text":"The recall inspection was completed and the vehicle passed, so GM performed the 0W-40 higher-viscosity-oil remedy rather than engine replacement. The vehicle has a history of unexplained oil loss with no obvious external leak, including a prior low-oil warning","quote_2_odi":"11717056","quote_2_text":"My 2021 Cadillac experienced a catastrophic engine failure that is mechanically identical to a known GM engine defect currently under recall. GM has denied coverage solely because my VIN is not included, despite the failure matching recall symptoms and diagnostics","quote_3_odi":"11706007","quote_3_text":"Since April 2025, my 2021 escalade has been losing oil quickly.  No leak externally has been found.  The recent recall found \"no engine problems\" and placed new thicker oil, but the leak continues with us losing significant amounts of oil every 500 miles","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2021-recall-repair-parts-delay","label":"Recall repair parts unavailability and dealer delays","component_code":"ENGINE AND ENGINE COOLING","complaint_count":6,"date_range":"2025-06 → 2026-04","source_complaint_count":66,"reviewed_at":"2026-08-21","quote_1_odi":"11684587","quote_1_text":"The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable…","quote_2_odi":"11685884","quote_2_text":"My vehicle has a recall and I took it to the dealer on the 28th of June and this is the date that I still do not have my vehicle. I have a report at Cadillac to replace the engine. The dealer sends all the information to GM Cadillac to authorize the engine replacement since it…","quote_3_odi":"11674245","quote_3_text":"The dealer diagnosed the vehicle and informed the contact that the failure was related to NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle remained with the dealer for 90 days, and an…","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2021-lifter-valve-failure","label":"Engine lifter and camshaft valve train failure","component_code":"ENGINE, POWER TRAIN","complaint_count":5,"date_range":"2021-09 → 2023-01","source_complaint_count":66,"reviewed_at":"2026-08-21","quote_1_odi":"11446506","quote_1_text":"I heard which to me sounds like metal hammers clanking together. I immediately turn off the truck. In my experience it sounded like lifters and pistons out of sync. If I had been traveling to work this would have left me stranded on the freeway. I called roadside to set an…","quote_2_odi":"11498049","quote_2_text":"Back in August of 2022 my 2021 Cadillac Escalade started having severe engine roughness, a check engine light, and an error saying that most of the collision safety features had been disabled.  I was able to limp the vehicle into a GMC dealer who informed me that Cadillac had…","quote_3_odi":"11637889","quote_3_text":"Engine breakdown in middle of the road. Lifter valves failed and had to be taken in for complete Engine repair/replacement. Dealership is currently repairing. Vehicle is available to inspect after repair if requested.  Lifter valves Engine failure confirmed by dealership.…","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2021-electrical-door-lock-malfunction","label":"Door latch and lock actuator malfunction","component_code":"STRUCTURE:BODY, ELECTRICAL SYSTEM","complaint_count":2,"date_range":"2025-08 → 2026-02","source_complaint_count":66,"reviewed_at":"2026-08-21","quote_1_odi":"11677698","quote_1_text":"Twice in the last 6 months the vehicle doors have locked at random while the key was inside the vehicle.  Both times, my children were trapped in the vehicle exposed to potential heat issues.  Fortunately, in both cases the doors were able to be opened through another door that…","quote_2_odi":"11716503","quote_2_text":"The door frequently cannot be opened from either the inside or the outside.  At first, I believed the problem was related to the child safety lock. However, even after confirming that the child safety lock is fully disengaged, the door still fails to open from both inside and…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2021-transmission-gear-shift-anomaly","label":"Transmission gear shift anomaly and unintended movement","component_code":"ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS","complaint_count":3,"date_range":"2022-12 → 2024-02","source_complaint_count":66,"reviewed_at":"2026-08-21","quote_1_odi":"11572391","quote_1_text":"I had my 2021 Cadillac Escalade esv vehicle service twice at the dealership of purchase regarding  the vehicle gear shifting on its own and dragging. The service advisor said they couldn’t find a problem with the vehicle. He told bring it back if it does it again. [XXX] the…","quote_2_odi":"11499497","quote_2_text":"Ever since the lifters broke in the new vehicle (which the dealer now tells us is a defect in the engine and that the lifters keep breaking; it was not a \"bad delivery of lifters\" as we were initially told), the car idles very rough and has power surges.  Today sitting at a red…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2021-coolant-control-valve-failure","label":"Engine coolant control valve failure and reduced acceleration","component_code":"ENGINE","complaint_count":2,"date_range":"2025-05 → 2026-02","source_complaint_count":66,"reviewed_at":"2026-08-21","quote_1_odi":"11724797","quote_1_text":"a check engine light produced code P1098, engine coolant control valve position sensor performance. Code caused the cooling fans to run continuously when the engine reached a certain temperature and the vehicle had reduced acceleration, which posed a safety hazard when driving…","quote_2_odi":"11662452","quote_2_text":"GM has a coolant control valve issue that impacts all Escalades and Suburban vehicles.  Vehicle will maintain speed as a result of issue.  This is a huge safety issue.  All of a sudden the car drops to 45mph","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2021-recall-remedy-unavailable","label":"Engine recall remedy unavailable or VIN exclusion disputes","component_code":"ENGINE AND ENGINE COOLING","complaint_count":13,"date_range":"2025-08-04 → 2026-07-17","source_complaint_count":60,"reviewed_at":"2026-08-21","quote_1_odi":"11677948","quote_1_text":"I own a 2021 Cadillac Escalade that falls under the manufacturer recall issued by GM/Cadillac for engine problems associated with this specific make, model, and year. I received an official recall notice via both email and U.S. Postal Service, instructing me to take my vehicle…","quote_2_odi":"11698687","quote_2_text":"General Motors issued a recall on various 2021-2024 Tahoes and Escalades with 6.2L V8 engines.   Since issuing the recall, they have given no information and my Escalade has been sitting at the dealership for months with not ETA of the engine and parts needed ti fix the…","quote_3_odi":"11751066","quote_3_text":"The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in…","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2021-backup-camera-display","label":"Backup camera display failure or misalignment in reverse","component_code":"VISIBILITY/WIPER","complaint_count":2,"date_range":"2026-03-09 → 2026-06-26","source_complaint_count":60,"reviewed_at":"2026-08-21","quote_1_odi":"11746716","quote_1_text":"When the vehicle is shifted into reverse, the backup camera intermittently does not display an image. Instead, the screen shows a blue hourglass, leaving me without rear visibility while backing up. This creates a safety risk because I may not be able to see pedestrians…","quote_2_odi":"11723005","quote_2_text":"When the vehicle is placed in reverse, the camera image points downward and primarily shows the rear bumper rather than the area behind the vehicle. This significantly limits the rear field of view that the camera is intended to provide","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2021-door-latch-lock-failure","label":"Door latch malfunction trapping occupants inside or outside","component_code":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH","complaint_count":2,"date_range":"2025-01-30 → 2026-05-15","source_complaint_count":60,"reviewed_at":"2026-08-21","quote_1_odi":"11738111","quote_1_text":"The latch on the doors malfunction and you get trapped in the car.  This happens on a recurring basis every few months.  It can sometimes take days to get a door to open again.  Most recently this has happened to our driver side door and we have been unable to get it open again","quote_2_odi":"11639702","quote_2_text":"The contact stated that while the vehicle was parked, the driver's side front door failed to unlock as intended. The contact stated that the driver's side front door failed to unlock from inside or outside the vehicle. Additionally, the contact stated that the key fob was inside…","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2021-phantom-braking-adas","label":"Unintended automatic braking with no obstacle present","component_code":"FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL","complaint_count":2,"date_range":"2024-10-22 → 2024-12-18","source_complaint_count":60,"reviewed_at":"2026-08-21","quote_1_odi":"11631413","quote_1_text":"Driving on a clear sunny day with the cruise control set at 65 mph. With no cars either in front of me or either side my Escalade suddenly did a total panic stop almost causing a crash. While this was happening there was no throttle response and I was unable to gain control of…","quote_2_odi":"11621174","quote_2_text":"The car suddenly brakes as to avoid a collision when there are no cars in the proximity of the vehicle (think about driving on an open road on a sunny day and the vehicle suddenly brakes without warning)","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2021-exterior-door-handle-failure","label":"Exterior door handle switch failure preventing entry","component_code":"ELECTRICAL SYSTEM","complaint_count":11,"date_range":"2024-12-28 → 2026-08-08","source_complaint_count":21,"reviewed_at":"2026-08-21","quote_1_odi":"11680213","quote_1_text":"The exterior door handle latch release switch fails to open the door.  This issue happened to all 4 exterior doors.  The problem starts with intermittently, then progresses to complete failure. Once it fails, the entire door handle needs to be replaced","quote_2_odi":"11748689","quote_2_text":"All 4 of my door handles suddenly stopped working and they will start working from time to time. Most of the time it’s 3-4 days where i cant open my door’s from the outside. I have looked into this and have found that MANY other CT5 users have had the same experience","quote_3_odi":"11738510","quote_3_text":"Then in March of this year, both rear doors completely failed. Neither rear door will open from the inside or the outside, and they are still that way today. We took the vehicle back to the dealer, and they performed a software update and sent us a service video","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2021-airbag-non-deployment","label":"Air bag non-deployment in crash events","component_code":"AIR BAGS","complaint_count":2,"date_range":"2021-08-29 → 2025-07-26","source_complaint_count":21,"reviewed_at":"2026-08-21","quote_1_odi":"11676354","quote_1_text":"My 2025 Cadillac CT5 was stationary at a red light behind a red truck when a black truck traveling in the opposite direction struck the truck head-on. The red truck was pushed backward into the front of my CT5 with enough force to cause major front-end damage. Despite this, no…","quote_2_odi":"11430956","quote_2_text":"There was no indication that the Automatic Braking System, Air Bags and Seatbelts were not working properly.  In August 12, 2021, I was in an auto accident where I rear-ended another dodge car.  The air bags did not deploy and Onstar was not notified","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2021-powertrain-shudder-shift","label":"Powertrain shudder and transmission shift fault","component_code":"POWER TRAIN","complaint_count":2,"date_range":"2025-01-15 → 2025-08-19","source_complaint_count":21,"reviewed_at":"2026-08-21","quote_1_odi":"11681668","quote_1_text":"The contact stated that while driving approximately 42 MPH – 66 MPH, the vehicle was shaking abnormally. The contact stated that while driving at an undisclosed speed, the vehicle jerked and shuddered while shifting gears. The cause of the failure was not yet determined","quote_2_odi":"11636164","quote_2_text":"Service transmission message showed up on dash. Dealer stated after performance test found P17A5 code for shift control. The dealer stated that the gear shift assembly needed to be replaced and if not, that the car could get stuck in gear which I feel is a safety risk","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2021-engine-seizure","label":"Engine seizure and shutdown while driving","component_code":"ENGINE, UNKNOWN OR OTHER, WHEELS","complaint_count":1,"date_range":"2026-02-12 → 2026-02-12","source_complaint_count":21,"reviewed_at":"2026-08-21","quote_1_odi":"11717706","quote_1_text":"While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was going to turn off automatically, heard an abnormal grinding noise coming from the engine the vehicle dropped speed drastically  and the check engine light turned on","quote_2_odi":"","quote_2_text":"","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2021,"make":"Cadillac","make_slug":"cadillac","model":"CT5","model_slug":"ct5","cluster_id":"ct5-2021-sunroof-shattering","label":"Sunroof spontaneous shattering while driving","component_code":"VISIBILITY:SUN/MOON ROOF ASSEMBLY","complaint_count":1,"date_range":"2024-07-26 → 2024-07-26","source_complaint_count":21,"reviewed_at":"2026-08-21","quote_1_odi":"11604820","quote_1_text":"The contact stated while driving at approximately 72 MPH, there was a loud noise inside the cabin. The contact became aware that the sunroof had shattered without impact. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer","quote_2_odi":"","quote_2_text":"","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2021/cadillac/ct5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2015-transmission-shudder","label":"Transmission shudder and hard shifting","component_code":"POWER TRAIN","complaint_count":20,"date_range":"2015-11 → 2025-08","source_complaint_count":103,"reviewed_at":"2026-08-26","quote_1_odi":"11538189","quote_1_text":"Transmission brakes at speed, feels as if I got rear ended from the back. I know that there is lawsuits against GM for this same problem that I am having","quote_2_odi":"11300785","quote_2_text":"MY 2015 CADILLAC ESCALADE HAS SPENT MORE THAN 2 MONTHS IN THE CADDILAC DEALERSHIP TO TRY AND RESOLVE ISSUES SURROUNDING THE TRANSMISSION","quote_3_odi":"11267240","quote_3_text":"WE BOUGHT THIS CAR A MONTH AGO AND ALREADY BEGAN WITH PROBLEMS. IT HAS 50K MILES. THERE IS A STRANGE CLUCK COMING FROM THE TRANSMISSION ARE WHILE DRIVING AND GETS WORSE WHEN GEARS DOWN","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2015-suspension-shock-leak","label":"Suspension shock and strut leaks","component_code":"SUSPENSION","complaint_count":6,"date_range":"2019-01 → 2023-01","source_complaint_count":103,"reviewed_at":"2026-08-26","quote_1_odi":"11418129","quote_1_text":"Front shocks had to be replaced on our Cadillac 2015 Escalade. Right Front shock was leaking oil at 81K miles, repair 26 March, Red Noland Cadillac, CO","quote_2_odi":"11171938","quote_2_text":"MY FRONT STRUTS FROZE UP WHEN THEY DID IT PULLED TO THE LEFT ON TO ONCOMING TRAFFIC, MY WIFE WAS DRIVING","quote_3_odi":"11170223","quote_3_text":"I BOUGHT THIS VEHICLE IN 2017. AROUND LATE OCTOBER 2018, AT ABOUT 60,000 MILES I NOTICED THE RIDE BECAME VERY BOUNCY","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2015-cue-touchscreen-failure","label":"CUE touchscreen and infotainment failure","component_code":"ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2017-12 → 2024-03","source_complaint_count":103,"reviewed_at":"2026-08-26","quote_1_odi":"11575529","quote_1_text":"The contact owns a 2015 Cadillac Escalade. The contact stated that on several occasions when the vehicle was started, the radio head unit flickered and did not function properly","quote_2_odi":"11133046","quote_2_text":"'CADILLAC CUE' CADILLAC CUE DOESN'T WORK. THERE IS A DEFECT IN THE LOWER MIDDLE PART OF THE SCREEN THAT DOESN'T WORK AT ALL. THIS IS A FACTORY MALFUNCTION","quote_3_odi":"11052047","quote_3_text":"THE CUE SYSTEM GETS STUCK AN SOMETIMES IT CHANGES BUY ITSELF. IT WILL NOT LET YOU CHANGE THE IT WILL FREEZE FOR A LONG PERIOD OF TIME","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2015-fuel-tank-leak","label":"Fuel tank leak at top of tank","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":3,"date_range":"2025-08 → 2026-04","source_complaint_count":103,"reviewed_at":"2026-08-26","quote_1_odi":"11734152","quote_1_text":"The contact owns a 2015 Cadillac Escalade. The contact stated that while his wife was driving the vehicle, after arriving at a parking lot, a bystander informed her that the vehicle was leaking a significant amount of fuel","quote_2_odi":"11707451","quote_2_text":"Significant fuel leak coming from top of fuel tank","quote_3_odi":"11678184","quote_3_text":"Fuel leak on top of fuel tank and it’s available for inspection. The safety of passengers and others were put at high risk since fuel is highly flammable","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2015-lifter-camshaft-stall","label":"Engine stall from lifter and camshaft failure","component_code":"ENGINE","complaint_count":20,"date_range":"2016-01 → 2026-03","source_complaint_count":103,"reviewed_at":"2026-08-26","quote_1_odi":"11724651","quote_1_text":"Mileage: 90,406 2015 Cadillac Escalade Engine: 6.2L V8 EcoTec3 has experienced lifter and camshaft failure, and the vehicle is now stalling while driving, creating a serious safety risk","quote_2_odi":"11676295","quote_2_text":"My 2015 Cadillac Escalade suffered complete engine failure caused by a known design defect involving the Active Fuel Management (AFM) lifters and camshaft","quote_3_odi":"11517422","quote_3_text":"First incident Feb 2022– 2015 Cadillac Escalade had approximately 89K miles on it. Was driving home from work in I-75 when the engine started knocking and vehicle began shaking & losing power","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2015-power-steering-lockup","label":"Electric power steering loss or lockup","component_code":"STEERING","complaint_count":8,"date_range":"2018-10 → 2025-07","source_complaint_count":103,"reviewed_at":"2026-08-26","quote_1_odi":"11675475","quote_1_text":"I was on the Highway and the EPS stopped working and steering wheel became hard","quote_2_odi":"11559322","quote_2_text":"Power steering locks up whenever it decides to without warning. Its happened several times","quote_3_odi":"11141176","quote_3_text":"TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FELT AS IF IT SHIFTED AND THE STEERING SEIZED","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2015-brake-failure","label":"Complete loss of service brakes","component_code":"SERVICE BRAKES","complaint_count":6,"date_range":"2016-03 → 2026-07","source_complaint_count":103,"reviewed_at":"2026-08-26","quote_1_odi":"10896962","quote_1_text":"BRAKES COMPLETELY FAILED. I PULLED INTO TRAIN PARKING SPOT AND THE CARS WOULD NOT STOP. I HAD TO KEEP PUMPING THE BRAKES AND EVENTUALLY IT JUST STOPPED","quote_2_odi":"10852756","quote_2_text":"THE VEHICLE HAD VIRTUALLY NO BRAKES TO STOP IT AND 11,215 MILES. GENERAL MOTORS ALREADY HAD SERVICE WARNINGS OUT TO DEALERS DATED 7/17/2015, GM DOCUMENT ID #4242788","quote_3_odi":"11156909","quote_3_text":"THIS IS THIRD TIME I HAVE NOTICED A SOLID ROCK HARD BRAKE PEDAL FEEL AND THE VEHICLE DID NOT APPEAR TO SLOW WHEN I WAS TRYING TO APPLY THE BRAKES","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2015-collision-sensor-fault","label":"Forward collision and back-up sensor malfunction","component_code":"FORWARD COLLISION AVOIDANCE","complaint_count":6,"date_range":"2016-09 → 2024-03","source_complaint_count":103,"reviewed_at":"2026-08-26","quote_1_odi":"11276946","quote_1_text":"TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE BACK UP CAMERA WENT BLANK AND FAILED TO DISPLAY AN OBJECT. THE FAILURE OCCURED MULTIPLE TIMES","quote_2_odi":"10907993","quote_2_text":"DRIVING OUR 2015 ESCALADE ON I-45 JUST NORTH OF HUNTSVILLE, TX ABOUT 11:30 AM. DRIVING WITH CRUISE CONTROL ON AT SPEED LIMIT OF 75 MPH. THERE WAS A PEEP, CAR RAPIDLY DECELERATED TO BELOW 50, AND LOW TIRE PRESSURE LIGHT CAME ON","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2016-transmission-shudder","label":"Transmission harsh shifting and driveline shudder","component_code":"POWER TRAIN","complaint_count":32,"date_range":"2016-01 → 2026-08","source_complaint_count":104,"reviewed_at":"2026-08-26","quote_1_odi":"11402889","quote_1_text":"THIS VEHICLE HAS HAD ONGOING TRANSMISSION ISSUES SINCE IT WAS PURCHASED. IT HAS BEEN TO THE DEALER 9 TIMES AND THEY CLAIM EVERYTHING IS OK BUT IT IS NOT. IT IS SLUGGISH SHIFTING, HUNTS FOR GEARS, SOMETIMES BANGS INTO GEAR SO HARD IT FEELS LIKE YOU'VE BEEN IN AN ACCIDENT","quote_2_odi":"11339586","quote_2_text":"VEHICLE HAS BEEN TO THE DEALER 5 TIMES FOR TRANSMISSION AND TORQUE CONVERTER ISSUES RELATED TO HARSH SHIFTING, STUTTERING, SLAMMING INTO GEAR AND OTHERWISE TERRIBLE SHIFTING. THE FLUID HAS BEEN FLUSHED 4 TIMES AND NOTHING HAS SOLVED THE PROBLEMS","quote_3_odi":"10823280","quote_3_text":"CAR VIBRATES FROM 35MPH UP TO 80 PLUS. HAD IT TO DEALER 5 TIMES AND THEY KNOW THAT THERE IS A VIBRATION. THEY SAID GM SAID THE TORQUE CONVERTER WAS OUT OF BALANCE AND GM WAS DESIGNING A FIX","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2016-cue-touchscreen-failure","label":"CUE touchscreen unresponsive and cracking","component_code":"ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2020-05 → 2022-12","source_complaint_count":104,"reviewed_at":"2026-08-26","quote_1_odi":"11385624","quote_1_text":"INFOTAINMENT SCREEN SHOWS CRACKING, BECOMES UNRESPONSIVE AND CLICKS ON IT'S OWN INTERMITTANTLY. RENDERS ALL FUNCTIONALITY INCLUDING ALL RADIO/SOUND, NAVIGATION, PROJECTION, ETC... USELESS","quote_2_odi":"11385703","quote_2_text":"TOUCH SCREEN HAS BECOME NONE RESPONSIVE WITH A VISIBLE WEBBING EFFECT AND I AM NOT ABLE TO USE WHILE DRIVING WHICH CAUSES DISTRACTIONS","quote_3_odi":"11325458","quote_3_text":"CUE SPIDER WEBBING CUE WILL GO BLANK NOT FUNCTION AT ALL. *TR","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2016-brake-failure","label":"Brake pedal failure and loss of stopping power","component_code":"SERVICE BRAKES","complaint_count":4,"date_range":"2019-06 → 2024-08","source_complaint_count":104,"reviewed_at":"2026-08-26","quote_1_odi":"11608803","quote_1_text":"The contact owns a 2016 Cadillac Escalade. The contact stated while driving at an undisclosed speed, the noticed a failure with the brake pedal. The contact stated that the brake pedal was depressed with no warning light illuminated","quote_2_odi":"11219769","quote_2_text":"VACUUM PUMP DETERIORATION OR FAILURE CAUSED REDUCED STOPPING OF VEHICLE. BACKED UP VEHICLE IN DRIVEWAY AND COULD NOT STOP UNTIL I PUMPED BRAKE PETAL SEVERAL TIMES. AND FINALLY STOPPED","quote_3_odi":"11434187","quote_3_text":"I bought my 2016 Escalade and was told there was a safety recall on the car. After 3 days, I took the car to a Cadillac dealership to have the recall fixed. When returning to pick the car up, I was told that the vehicles EBCM unit was faulty","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2016-control-arm-separation","label":"Suspension upper control arm separation","component_code":"SUSPENSION","complaint_count":5,"date_range":"2018-04 → 2025-05","source_complaint_count":104,"reviewed_at":"2026-08-26","quote_1_odi":"11516890","quote_1_text":"The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from underneath the vehicle. The contact was able to drive the vehicle home","quote_2_odi":"11082368","quote_2_text":"FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND EATING MY TIRES FROM INSIDE. I WENT TO GET MY ALIGNMENT DONE BUT MY MECHANIC TOLD ME THE FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND HE CAN NOT DO THE ALIGNMENT","quote_3_odi":"11221207","quote_3_text":"06/14/2019 I WAS DRIVING MY CADILLAC TO ESCALATE ESV TRAVELING FROM BALTIMORE TO WASHINGTON DC 95 SOUTH BAND. 12:04 PM MY VEHICLE FLIP OVER. I ALMOST LOST MY LIFE. AFTER THE ACCIDENT, I INSPECTED THE VEHICLE","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2016-engine-lifter-failure","label":"Engine lifter and camshaft failure requiring replacement","component_code":"ENGINE","complaint_count":20,"date_range":"2022-10 → 2026-07","source_complaint_count":104,"reviewed_at":"2026-08-26","quote_1_odi":"11752185","quote_1_text":"At highway speed, the engine lifters associated with the Active Fuel Management system failed and caused catastrophic damage throughout the engine. The sudden loss of power on the highway almost caused vehicles traveling behind me to collide","quote_2_odi":"11729944","quote_2_text":"While driving in rush hour traffic, engine completely stopped. We were stranded in traffic for 2 hours until the police came to help push us out of the street. It was 20 degrees and we sat for 4 hours to get towed","quote_3_odi":"11702045","quote_3_text":"I purchased a car from a used car dealer in Sacramento. Two days later, the lifters went bad. This truck only has 115,000 miles on it. This is a know issue that GM has and they're doing nothing to remedy the issue","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2016-electrical-stall","label":"Engine stall with steering and StabiliTrak faults","component_code":"ELECTRICAL SYSTEM","complaint_count":8,"date_range":"2017-03 → 2025-08","source_complaint_count":104,"reviewed_at":"2026-08-26","quote_1_odi":"11668491","quote_1_text":"While I was driving the car turned off and the steering wheel got really hard, making it harder to get out of the road to keep my children safe since we were in the highway. Second time it happened the stabilitrack service message came up, and also the steering assist is reduced","quote_2_odi":"11667098","quote_2_text":"The contact owns a 2016 Cadillac Escalade. The contact stated while coming to a stop to park the vehicle, the vehicle turned off and restarted continuously, and the steering wheel straightened unintendedly","quote_3_odi":"11442776","quote_3_text":"The Escalade radio console keeps shorting out, operating irregularly, and stays \"on\" after the car has been turned off resulting in a stall and/or battery to drain leading to the car not starting, which has required several battery jumps","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2016-airbag-deployment","label":"Inadvertent airbag deployment and warning light","component_code":"AIR BAGS","complaint_count":5,"date_range":"2016-08 → 2024-03","source_complaint_count":104,"reviewed_at":"2026-08-26","quote_1_odi":"11579900","quote_1_text":"The contact owns a 2016 Cadillac Escalade. The contact stated that while driving at 40-45 MPH, the driver-side air bag deployed without any impact. No warning lights were illuminated","quote_2_odi":"11312058","quote_2_text":"WHILE IN MOTION - THE CADILLAC ESCALADE'S AIRBAGS ALL SUDDENLY DEPLOYED. THERE WAS NO COLLISION OR IMPACT THAT PRECEDED THE INCIDENT. THE POLICE OFFICER ON SCENE WAS ALSO QUITE SURPRISED","quote_3_odi":"10897993","quote_3_text":"THE CONTACT OWNS A 2016 CADILLAC ESCALADE. SHORTLY AFTER PURCHASING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2016,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"cadillac-escalade-2016-power-steering-loss","label":"Electric power steering assist loss","component_code":"STEERING","complaint_count":3,"date_range":"2017-05 → 2026-03","source_complaint_count":104,"reviewed_at":"2026-08-26","quote_1_odi":"11722231","quote_1_text":"Experienced loss of electric power steering while driving at 60 MPH on interstate. Had 6 passengers in vehicle at the time and could have crashed if another vehicle was in other lane next to us during steering loss","quote_2_odi":"11481903","quote_2_text":"At low speed electric power steering failed. Cannot steer vehicle. Will have vehicle towed to a service center","quote_3_odi":"10992105","quote_3_text":"MY VEHICLE PULLS TO THE LEFT AGGRESSIVELY NONE STOP AND ITS BAD ENOUGH TO WERE YOU TAKE YOUR EYES FOR A SECOND TO LOOK AT THE FUEL GAUGE AND YOU ARE ALREADY IN THE MIDDLE OF THE OTHER LANE","vehicle_page":"https://www.wrench.pro/vehicles/2016/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2017-cue-screen-failure","label":"CUE touchscreen failure","component_code":"ELECTRICAL SYSTEM","complaint_count":8,"date_range":"2019-09 → 2025-09","source_complaint_count":32,"reviewed_at":"2026-08-26","quote_1_odi":"11547225","quote_1_text":"The Cadillac CUE Infotainment system has failed for the second time. Device was replaced 2 years ago","quote_2_odi":"11377074","quote_2_text":"THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING","quote_3_odi":"11256917","quote_3_text":"THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2017-transmission-shudder","label":"Transmission shudder and hesitation","component_code":"POWER TRAIN","complaint_count":6,"date_range":"2019-08 → 2026-05","source_complaint_count":32,"reviewed_at":"2026-08-26","quote_1_odi":"11242834","quote_1_text":"TRANSMISSION SHUDDERS ON LIGHT ACCELERATION (WORST AT AROUND 50 MPH) GENERAL ACCELERATION FEELS SIMILAR TO AN ENGINE MISFIRE WITH INTERMITTENT DROPS IN POWER. SOME TIMES TRANSMISSION CAN SHIFT HARD AND HAVE A BANG, JARRING FEELING","quote_2_odi":"11435637","quote_2_text":"Transmission causes car to shudder or shake/vibrate at lower speeds and lower rpm (auto shifting) It's been like this since it was purchased","quote_3_odi":"11740000","quote_3_text":"Transmission fluid temperature sensor in the 8 speed automatic 8L90 transmission from GM is a known issue. Causes vehicle to shift/jerk erratically especially in stop and go traffic","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2017-power-steering-loss","label":"Intermittent power steering loss","component_code":"STEERING","complaint_count":12,"date_range":"2019-03 → 2026-04","source_complaint_count":32,"reviewed_at":"2026-08-26","quote_1_odi":"11220920","quote_1_text":"MY POWER STEERING STOPS WORKING SEVERAL TIMES A DAY AT LEAST 4-5 DAYS A WEEK. THIS IS VERY DANGEROUS, AS I CAN NOT TURN THE VEHICLE WITHOUT USING ALL OF MY UPPER BODY STRENGTH","quote_2_odi":"11733798","quote_2_text":"Driving home message came up on the dash, saying, power steering problem. Next thing you know, it was extremely hard to turn the wheel left or right","quote_3_odi":"11192031","quote_3_text":"ON 3/17/2019 I RECEIVED NOTIFICATION STATING A RECALL FOR LOSS OF POWER STEERING. I CONTACTED THE DEALERSHIP, AND THEY CONCLUDED THAT THERE WAS NO REMEDY AVAILABLE. I CONTACTED GM AND WAS TOLD THERE WAS NO REMEDY AVAILABLE AT THIS TIME, AND THAT THIS WAS NOT A SAFETY ISSUE","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2017-brake-pedal-failure","label":"Brake pedal stiffness and failure","component_code":"SERVICE BRAKES","complaint_count":2,"date_range":"2018-01 → 2022-05","source_complaint_count":32,"reviewed_at":"2026-08-26","quote_1_odi":"11464773","quote_1_text":"The contact owns a 2017 Cadillac ATS. The contact stated that while driving approximately 75 MPH and attempting to stop the vehicle, the brake pedal was very stiff and hard to depress causing the braking distance to be extended","quote_2_odi":"11064482","quote_2_text":"UPON BRAKING CAR SHAKES AND MAKES A LOUD NOISE BUT EVENTUALY STOPS. ABOUT 8 DAYS LATER WHILE PARKING THE BRAKES FAILED TO OPERATE RESULTING IN A COLLISION","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2017-transmission-shudder-shift","label":"Transmission shudder and hard or delayed shifting","component_code":"POWER TRAIN","complaint_count":12,"date_range":"2017-08 → 2026-02","source_complaint_count":121,"reviewed_at":"2026-08-26","quote_1_odi":"11085124","quote_1_text":"NEW TOTALLY ELECTRONIC TRANSMISSION FELT STRANGE IN UPSHIFTING AND DOWNSHIFTING IMMEDIATELY AFTER PURCHASING VEHICLE AND WAS REPORTED TO CADILLAC IN THEIR CUSTOMER SATISFACTION SURVEY WITHIN A MONTH OF PURCHASE","quote_2_odi":"11400098","quote_2_text":"FOR ABOUT 2 YEARS NOW WE HAVE BEEN RECEIVING A SERVICE TRANSMISSION SOON WARNING FROM OUR 2017 CADILLAC XT5 BUT EVERY TIME WE TAKE IT IN TO CADILLAC THEY STATE THAT THEY CAN'T DUPLICATE THE WARNING","quote_3_odi":"11020105","quote_3_text":"PURCHASED NEW XT5 IN FEB 2017, CURRENTLY 8300 MILES. AFTER STARTING MY VEHICLE AND SHIFTING INTO REVERSE, THE TRANSMISSION MAKES AN LOUD BANG AND LURCHES BACKWARD","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2017-sunroof-shattering","label":"Panoramic sunroof glass shattering while driving","component_code":"UNKNOWN OR OTHER","complaint_count":5,"date_range":"2019-07 → 2026-03","source_complaint_count":121,"reviewed_at":"2026-08-26","quote_1_odi":"11721532","quote_1_text":"While driving down the freeway at approx. 65 miles per hour, I heard a very loud sound like an explosion, or a huge balloon exploding, and then heard crackling of glass","quote_2_odi":"11516749","quote_2_text":"While driving my Cadillac XT5 on the busy highway during the early afternoon, without warning the sunroof glass made a loud pop sound immediately followed by shattered glass","quote_3_odi":"11234062","quote_3_text":"WE WERE DRIVING ON THE HIGHWAY AND SUDDENLY WE HEARD A LOUD EXPLOSION NOISE THAT RESEMBLE GUNSHOT FOLLOWED BY HIGHWAY NOISE","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2017-premature-tire-wear","label":"Premature tire tread wear","component_code":"WHEELS","complaint_count":5,"date_range":"2018-11 → 2021-05","source_complaint_count":121,"reviewed_at":"2026-08-26","quote_1_odi":"11151868","quote_1_text":"EXCESSIVE TIRE WEAR. STARTING AT 17,500 MILES ALL FOUR TIRES WERE WORN TO 4/32\". NOW AT 20,000 MILES TIRES ARE WORN TO 3/32 AND 4/32. TIRES ARE WORN EVENLY AND HAVE BEEN ROTATED AT DEALER WITH SERVICE RECORDS TO SUPPORT","quote_2_odi":"11186166","quote_2_text":"PREMATURE TIRE WEAR- VEHICLE CAME EQUIPPED WITH MICHELIN PREMIER LTX TIRES & HAD TO BE REPLACED AT 24,551 MILES DUE TO TREAD BEING WORN DOWN TO 3/32\" - 4/32\". TIRES ARE RATED FOR 60,000 MILES ACCORDING TO MICHELIN WEBSITE","quote_3_odi":"11416085","quote_3_text":"I BOUGHT THIS CADILLAC 2017 XT-5 USED WITH 4,000 ON IT IT HAS 11,000 ON IT KNOW. I TOOK THE VEHICLE IN FOR TIRE ROTATION & OIL CHANGE. THE SERVICE MANAGER TOLD ME THAT THESE TIRES MICHELIN PREMIER LTX 235/65 R 18 TIRES ON THIS YEAR 2017 ARE BAD TIRES","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2017-thermostat-steering-assist","label":"Reduced power steering assist from thermostat failure","component_code":"STEERING","complaint_count":19,"date_range":"2022-08 → 2026-07","source_complaint_count":121,"reviewed_at":"2026-08-26","quote_1_odi":"11618973","quote_1_text":"This model Cadillac XT5 has early failures of engine cooling systems thermostats. The thermostat sticks open causing lower engine temperatures and higher emissions. The first sign you have an issue is a reduced power steering assist message on the instrument display","quote_2_odi":"11526717","quote_2_text":"THE 2017 CADILLAC XT5 HAS A DEFECTIVE THERMOSTAT, WHICH SENDS A FALSE SIGNAL THAT THE ENGINE IS OVERHEATING. THEREFORE, YOU GET A \"STEERING ASSIST IS REDUCED DRIVE WITH CARE\", WHICH YOUR STEERING TO BE HARD AND NOT AS EFFECTIVE AS IT SHOULD BE","quote_3_odi":"11661404","quote_3_text":"The contact owns a 2017 Cadillac XT5. The contact stated that while her husband was driving at approximately 50 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist message was displayed","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2017-brake-master-cylinder-failure","label":"Brake pedal loss from master cylinder failure","component_code":"SERVICE BRAKES","complaint_count":5,"date_range":"2017-07 → 2022-06","source_complaint_count":121,"reviewed_at":"2026-08-26","quote_1_odi":"11002930","quote_1_text":"LOSS OF BRAKES. BRAKE PEDAL WENT TO FLOOR AND CAR WOULD NOT STOP. BRAKE FLUID LIGHT WENT ON. TOWED TO DEALER, FOUND MASTER CYLINDER LEAKING INTO POWER BRAKE BOOSTER","quote_2_odi":"11056044","quote_2_text":"BRAKES FAILED. COMING TO A STOP SIGN ON CR 13, BRAKE PEDAL WENT TO THE FLOOR. BRAKES DID NOT SLOW OR STOP THE CAR AT ALL. PUMPED THE BRAKES 3 OR 4 TIMES, NO BRAKING. WENT THRU STOP SIGN HITTING ANOTHER VEHICLE","quote_3_odi":"11080889","quote_3_text":"BRAKE MASTER CYLINDER FAILURE - BRAKE FLUID ERROR MESSAGE APPEARED ON SCREEN AND OVER THE COURSE OF 24 HOURS THE BRAKES STOPPED WORKING","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2017-electrical-shutdown-stall","label":"Sudden loss of electrical power while driving","component_code":"ELECTRICAL SYSTEM","complaint_count":9,"date_range":"2017-10 → 2024-06","source_complaint_count":121,"reviewed_at":"2026-08-26","quote_1_odi":"11033273","quote_1_text":"MY 2017 XT5 COMPLETELY SHUTDOWN ON MY ON SATURDAY, 10/7. I WAS AT A STOP LIGHT & WHEN I PRESSED THE ACCELERATOR, THE INSTRUMENT CLUSTER HAD A NUMBER OF LIGHTS COME ON & THE VEHICLE WAS VERY HARD TO ACCELERATE","quote_2_odi":"11384565","quote_2_text":"VEHICLE IN MOTION ON HIGHWAY, VEHICLE SUDDENLY DIES, GOES DEAD, UNCONTROLLABLE. VEHICLE WILL NOT RESPOND TO ENGINE START BUTTON. WILL NOT RESPOND TO ATTEMPTS TO RESTART, UNABLE TO BRAKE, VEHICLE CONTINUES TO BE UNCONTROLLABLE, ROLLING INTO CROSS TRAFFIC","quote_3_odi":"11405296","quote_3_text":"SITTING AT A STOP LIGHT AND CAR LOST ALL POWER. NO ABILITY TO TURN ON HAZARD LIGHTS OR CALL FOR HELP OR ANYTHING","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2017-dashboard-leather-bubbling","label":"Dashboard leather bubbling and delamination","component_code":"UNKNOWN OR OTHER","complaint_count":4,"date_range":"2016-11 → 2026-07","source_complaint_count":121,"reviewed_at":"2026-08-26","quote_1_odi":"11004951","quote_1_text":"PLATINUM VERSION (TOP OF THE LINE MODEL) HAS WIDESPREAD PREMIUM LEATHER DASHBOARD DEFECTS ON BRAND NEW VEHICLES, SO BAD THAT BOTH SHOWROOM NEW REPLACEMENT PREMIUM LEATHER DASHBOARDS ARE ALL DEFECTIVE","quote_2_odi":"10926033","quote_2_text":"DEFECTIVE UPPER DASHBOARD HAS LARGE BALLOONED AREA IN CENTER WHERE ADHESIVE EITHER FAILED OR WASN'T APPLIED AND LOWER DASHBOARD HAS DEFECTIVE LUMP UNDER MATERIAL","quote_3_odi":"11751374","quote_3_text":"My passenger side, dashboard bowls up in the heat and doesn’t seat properly. My fear for safety is that if I’m in an accident that airbag will not come out due to the dash bubbling because of the defect","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2017-afm-lifter-failure","label":"AFM/DOD lifter collapse and engine failure","component_code":"ENGINE","complaint_count":15,"date_range":"2023-06 → 2026-04","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11733767","quote_1_text":"Engine misfire, AFM lifter collapse, defective AFM/DOD lifter technology. The three diagnosis I have had done to check for multiple opinions have all come back the same with a collapsed AFM lifter causing camshaft damage","quote_2_odi":"11719885","quote_2_text":"The 6.2 L engine on my 2017 Cadillac Escalade failed at around 97,000 miles. I took it to Heritage Cadillac dealership for a diagnostic check and had it repaired. The engine had a broken engine rod and lifters damage to the engine","quote_3_odi":"11660043","quote_3_text":"The engine is a 8 cylinder 6.2 liter. It starts out using 8 cylinders and progressively drops to 4 at highway speeds. The lifter failed, seized and gouged and ruined the block and camshaft. This preventable repair necessitated an entirely new engine","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2017-harsh-transmission-shifts","label":"Harsh, lurching automatic transmission shifts","component_code":"POWER TRAIN","complaint_count":14,"date_range":"2017-10 → 2026-07","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11375332","quote_1_text":"ESCALADE WILL SHIFT VIOLENTLY INTO GEAR IN EITHER FORWARD OR REVERSE, CAUSING VEHICLE TO SUDDENLY LURCH. CONDITION IS ESPECIALLY PRESENT WHEN STOPPING AT INTERSECTION ON AN INCLINE","quote_2_odi":"11637101","quote_2_text":"I have 2017 Escalade ESV, that has exactly same issue that the \"GLOBAL SAFETY FIELD INVESTIGATIONS DCS5461\" describes, such as, transmission oil temperature sensor malfunction, rough and loud shifts, hesitated acceleration","quote_3_odi":"11033979","quote_3_text":"THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SHUDDERING AND VIBRATION FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT INTO GEARS PROPERLY","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2017-cue-electrical-faults","label":"Cadillac CUE, mirror, and key fob electrical faults","component_code":"ELECTRICAL SYSTEM","complaint_count":7,"date_range":"2019-05 → 2023-04","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11489046","quote_1_text":"The side view mirrors will randomly tilt to the sky or ground. Whatever it tilts to also becomes the saved position. The dealership has replaced the seat memory module, battery cables, fuse block and driver mirror","quote_2_odi":"11518566","quote_2_text":"Cadillac cue system malfunction. Cadillac Cue is inoperable and randomly scrolls through screens/selecting features erratically while driving vehicle. It does not switch into the camera view mode so all vehicle safety cameras are inaccessible","quote_3_odi":"11210288","quote_3_text":"WHILE ATTEMPTING TO UNLOCK THE VEHICLE WITH THE KEY FOB, IT WOULD NOT UNLOCK. THE CONTACT HAD TO MANUALLY UNLOCK THE VEHICLE. ALSO, THE VEHICLE DID NOT START WHEN THE PUSH START BUTTON WAS DEPRESSED. THE VEHICLE WAS JUMPSTARTED, BUT IT HAD VERY LITTLE POWER","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2017-stall-loss-steering-brakes","label":"Engine stall with loss of steering and brakes","component_code":"ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ENGINE","complaint_count":6,"date_range":"2018-08 → 2025-04","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11182490","quote_1_text":"IT HAS HAPPENED SEVERAL TIMES , WHILE DRIVING IN A PARKING LOT AT 10 MPH WHILE MAKING A TURN THE ENGINE SHUT OFF, LOST STEERING AND BRAKES AND THE STABILITRAK WARNING LIGHT CAME ON... THE ENGINE RESTARTED IN ABOUT 5 SECONDS","quote_2_odi":"11115279","quote_2_text":"ENGINE CEASED RUNNING AT 55 MPH. CHAIN OF FAILURES- ENGINE VALVE STEM FRACTURED (CYLINDER # 2), VALVE DROPPED INTO CYLINDER, PISTON STRUCK VALVE, VALVE DEFORMED TO CYLINDER HEAD, ENGINE CEASED PROPERLY DETONATE FUEL COMPLETELY, MULTIPLE CODES, ENGINE SHUT OFF","quote_3_odi":"11657209","quote_3_text":"The contact owns a 2017 Cadillac Escalade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2017-brake-pedal-failure","label":"Brake pedal failure and loss of stopping power","component_code":"SERVICE BRAKES","complaint_count":13,"date_range":"2017-04 → 2025-12","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11702226","quote_1_text":"On 2025-11-22 my wife was driving our Escalade with our two children when, while taking an exit on I-70, she felt the brakes go completely limp and the vehicle would not slow down as expected","quote_2_odi":"11545070","quote_2_text":"I was exiting an off ramp and the brake pedal suddenly became hard as a rock and no matter how much I pushed on it the vehicle would BARELY slow down. I was really close to smashing into the back of a semi truck","quote_3_odi":"10979234","quote_3_text":"WHILE DRIVING APPROXIMATELY 35 MPH, A POLICE OFFICER ABRUPTLY MADE A LEFT TURN CAUSING A CHAIN REACTION CRASH OF FOUR VEHICLES. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2017-afm-lifter-failure","label":"Active Fuel Management lifter collapse","component_code":"ENGINE","complaint_count":13,"date_range":"2023-06 → 2026-04","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11630322","quote_1_text":"My 2017 Cadillac Escalade has experienced a critical engine malfunction specifically related to the Active Fuel Management (AFM) lifter system. The lifters are causing multiple engine misfires. This issue directly matches the manufacturer-acknowledged problem detailed in GM","quote_2_odi":"11733767","quote_2_text":"Engine misfire, AFM lifter collapse, defective AFM/DOD lifter technology. The three diagnosis I have had done to check for multiple opinions have all come back the same with a collapsed AFM lifter causing camshaft damage, overall failure of an AFM/DOD deactiviating lifter in the","quote_3_odi":"11660043","quote_3_text":"The engine is a 8 cylinder 6.2 liter. It starts out using 8 cylinders and progressively drops to 4 at highway speeds. The lifter failed, seized and gouged and ruined the block and camshaft. This preventable repair necessitated an entirely new engine. This happens to thousands of","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2017-transmission-harsh-shift","label":"Transmission harsh shifting and shudder","component_code":"POWER TRAIN","complaint_count":12,"date_range":"2017-10 → 2026-07","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11637101","quote_1_text":"I have 2017 Escalade ESV, that has exactly same issue that the \"GLOBAL SAFETY FIELD INVESTIGATIONS DCS5461\" describes, such as, transmission oil temperature sensor malfunction, rough and loud shifts, hesitated acceleration. There were a numerous event that hesitation (Not","quote_2_odi":"11373639","quote_2_text":"WE HAVE OWNED THIS CAR FOR APPROXIMATELY TWO YEARS. IN THE LAST SIX MONTHS THE TRANSMISSION HAS BEGUN FEELING CLUNKY AT TIMES. WHAT I MEAN IS THAT SOMETIMES THE SHIFT FROM 1ST TO 2ND OR 2ND TO 3RD THE CAR LURCHES FORWARD WITH A CLUNK AS IT SHIFTS. IF YOU DO NOT HAVE YOUR FOOT","quote_3_odi":"11631346","quote_3_text":"The contact owns a 2017 Cadillac Escalade. The contact stated while driving at an undisclosed speed, there was an abnormally loud clunking sound coming from the vehicle and the vehicle then decelerated to 30 MPH. The check engine warning light was illuminated. The vehicle was","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2017-brake-failure","label":"Brake system failure while driving","component_code":"SERVICE BRAKES","complaint_count":17,"date_range":"2017-01 → 2025-12","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11702226","quote_1_text":"I am reporting a sudden and severe brake system failure that created an immediate risk to vehicle occupants. On 2025-11-22 my wife was driving our Escalade with our two children when, while taking an exit on I-70, she felt the brakes go completely limp and the vehicle would not","quote_2_odi":"11139240","quote_2_text":"TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE","quote_3_odi":"11422626","quote_3_text":"I was travelling down the highway and the brakes failed to respond. I was able to deliver the car to a Cadillac dealer in Holland Michigan. At highway speeds with no breaks I believe my families lives were in danger. We have brought the car into the dealership multiple times for","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2017-engine-stall-loss-of-power","label":"Sudden loss of engine power while driving","component_code":"ENGINE","complaint_count":8,"date_range":"2018-08 → 2026-08","source_complaint_count":87,"reviewed_at":"2026-08-27","quote_1_odi":"11528383","quote_1_text":"The contact owns a 2017 Cadillac Escalade ESV. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact stated that the failure also occurred while the vehicle was idling and while making left or right turns. The contact stated","quote_2_odi":"11657209","quote_2_text":"The contact owns a 2017 Cadillac Escalade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer where it was diagnosed and","quote_3_odi":"11115279","quote_3_text":"ENGINE CEASED RUNNING AT 55 MPH. CHAIN OF FAILURES- ENGINE VALVE STEM FRACTURED (CYLINDER # 2), VALVE DROPPED INTO CYLINDER, PISTON STRUCK VALVE, VALVE DEFORMED TO CYLINDER HEAD, ENGINE CEASED PROPERLY DETONATE FUEL COMPLETELY, MULTIPLE CODES, ENGINE SHUT OFF. NO ADVANCED","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2018-steering-assist-thermostat","label":"Steering assist reduced warning after thermostat fault","component_code":"STEERING","complaint_count":13,"date_range":"2023-03 → 2026-05","source_complaint_count":66,"reviewed_at":"2026-08-28","quote_1_odi":"11737788","quote_1_text":"Thermostat failure causes steering assist to be reduced. This leaves more difficult steering especially in an emergency situation, thus a safety concern","quote_2_odi":"11712970","quote_2_text":"Recently, my vehicle displayed a “Steering Assist Reduced” message on the dashboard while driving. This warning significantly increases the physical effort required to steer the vehicle, especially at low speeds, and I believe it presents a genuine safety hazard","quote_3_odi":"11621891","quote_3_text":"I received a Steering Assist is Reduced message and the cooling fan ramped up to full speed","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2018-backup-camera-guidelines","label":"Rearview camera guidelines fail to display","component_code":"UNKNOWN OR OTHER","complaint_count":4,"date_range":"2018-05 → 2022-02","source_complaint_count":66,"reviewed_at":"2026-08-28","quote_1_odi":"11097330","quote_1_text":"THE BACK UP GUIDANCE LINES AND WARNING INDICATORS DO NOT ALWAYS APPEAR OR ACTIVATE WHEN THE CAR IS IN REVERSE ASSOCIATED WITH THE BACK UP CAMERA. THEY ARE MISSING INTERMITTENTLY WHEN BACKING UP","quote_2_odi":"11132941","quote_2_text":"WHEN BACKING CAR UP, OFTEN TIMES THE YELLOW \"GUIDE LINES\" APPEAR, OFTEN TIMES DON'T","quote_3_odi":"11451418","quote_3_text":"The rear camera guidelines on my 2018 XT5 Lux don’t appear on the backup camera display when shifting into reverse. Happens around half the time","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2018-transmission-shifts-park","label":"Transmission shifts to Park while vehicle moving","component_code":"POWER TRAIN","complaint_count":3,"date_range":"2018-07 → 2020-04","source_complaint_count":66,"reviewed_at":"2026-08-28","quote_1_odi":"11109595","quote_1_text":"WHILE DRIVING APPROXIMATELY 35 MPH, \"TRANSMISSION\" ILLUMINATED ON THE INSTRUMENT PANEL. WHILE APPROACHING A STOP SIGN, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WHILE STILL IN MOTION","quote_2_odi":"11182017","quote_2_text":"I WAS IDLING IN LINE FOR ABOUT 5 MINUTES WAITING FOR FOOD AT MCDONALDS. TRANSMISSION WAS IN DRIVE. ONCE SERVED, I STARTED TO DRIVE AWAY BUT CAR SHUTTERED AND STOPPED ABRUPTLY","quote_3_odi":"11321557","quote_3_text":"SUDDENLY THE VEHICLE CAME TO A SHUTTERING STOP. APPARENTLY THE TRANSMISSION SHIFTED ITSELF INTO P","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2018-engine-stall-loss-of-power","label":"Unintended engine stall while driving","component_code":"ENGINE","complaint_count":10,"date_range":"2020-06 → 2026-03","source_complaint_count":66,"reviewed_at":"2026-08-28","quote_1_odi":"11696390","quote_1_text":"The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart","quote_2_odi":"11555562","quote_2_text":"I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing","quote_3_odi":"11328651","quote_3_text":"WHILE DRIVING THE CAR, THE ELECTRONICS GO CRAZY, THE ENGINE STOPS FOR A SPLIT SECOND, BRAKES ARE LOST FOR A SPLIT SECOND, CRUISE CONTROL TURNS OFF, EVERY POSSIBLE ALARM DISPLAYS ON THE DASH","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2018-unintended-acceleration","label":"Unintended acceleration or uncommanded movement","component_code":"VEHICLE SPEED CONTROL","complaint_count":5,"date_range":"2020-07 → 2026-03","source_complaint_count":66,"reviewed_at":"2026-08-28","quote_1_odi":"11530753","quote_1_text":"I was on the car wash property and as I approached an area that was open, I attempted to stop the vehicle, the engine revved very high and the vehicle took off at a very high speed in fractions of a second","quote_2_odi":"11385095","quote_2_text":"CAR HAS TWICE ATTEMPTED TO ACCELERATE WHEN NOT GOING VERY FAST AS IF IT WAS ATTEMPTING TO GET BACK TO WHAT THE CRUISE CONTROL WAS SET FOR","quote_3_odi":"11727656","quote_3_text":"While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2018-parking-brake-release","label":"Parking brake fails to release","component_code":"SERVICE BRAKES","complaint_count":3,"date_range":"2019-12 → 2023-07","source_complaint_count":66,"reviewed_at":"2026-08-28","quote_1_odi":"11290592","quote_1_text":"PARKED IN PUBLIC PARKING LOT. AFTER STARTING CAR AND ATTEMPTING TO BACKUP, CAR WOULD NOT MOVE. PARKING BRAKES WERE LOCKED. TRIED NUMEROUS TIMES TO RELEASE BRAKES. PARKING BRAKE WOULD NOT RELEASE. CAR WOULD NOT MOVE FORWARD OR BACKWARDS","quote_2_odi":"11355534","quote_2_text":"THE SECOND IS THE BRAKE PEDAL LOSES PRESSURE OVER NIGHT OR EXTENDED PERIODS OF NON-USE. IT DOES NOT OCCUR EVERY NIGHT. BRAKE PEDAL IS DIFFICULT TO PUSH TO START THE CAR","quote_3_odi":"11535612","quote_3_text":"We took the car to Blaise Alexander, in Altoona, on 3-14-23, and they said that the software showed no problem with the Parking Brake. They advised me to call a tow truck and have it towed into their garage the next time it happened","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2015-rear-differential-failure","label":"Rear differential grinding and metal shavings","component_code":"POWER TRAIN","complaint_count":14,"date_range":"2019-09 → 2025-07","source_complaint_count":47,"reviewed_at":"2026-08-29","quote_1_odi":"11507056","quote_1_text":"My rear differential gear is failing on my 2015 Cadillac CTS luxury 2.0T","quote_2_odi":"11444502","quote_2_text":"In about mid November 2021 a grinding noise became noticeable from the rear of my car and quickly became louder","quote_3_odi":"11258171","quote_3_text":"ON AUGUST 5, 2019, I WAS TRAVELLING DOWN A TWO LANE ROAD @ 35-40 MPH AND WITH A LOUD CLUNK FROM THE REAR OF THE CAR, THE REAR WHEELS LOCKED UP","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2015-differential-recall-parts-unavailable","label":"Rear differential recall repair parts unavailable","component_code":"POWER TRAIN","complaint_count":3,"date_range":"2020-01 → 2020-06","source_complaint_count":47,"reviewed_at":"2026-08-29","quote_1_odi":"11326204","quote_1_text":"TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE","quote_2_odi":"11302342","quote_2_text":"TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT DISCOVERED A RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 20V038000 (SUSPENSION)","quote_3_odi":"11330831","quote_3_text":"THIS VEHICLE IS THE SUBJECT OF A SAFETY RECALL ISSUED IN JAN. THE DEALER ORDERED REPAIR PARTS ON MAY 11. NO ANSWER FROM CADILLAC CUSTOMER SERVICE TO INQUIRE ABOUT PARTS AVAILABILITY. WHAT IS CONSIDERED \"REASONABLE TIME\" WHEN ADDRESSING A SAFETY RECALL? *TR","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2015-cue-touchscreen-freeze","label":"CUE touchscreen freeze and unresponsive display","component_code":"ELECTRICAL SYSTEM","complaint_count":5,"date_range":"2019-11 → 2022-08","source_complaint_count":47,"reviewed_at":"2026-08-29","quote_1_odi":"11281360","quote_1_text":"CUE SCREEN BEGINS SHAKING AND TOUCH SCREEN DOES NOT WORK. THIS SCREEN CONTROLS HEATING, AIR CONDITIONING, RADIO, NAVIGATION, PHONE, SETTINGS. I HAD IT REPLACED AT 26,053 MILES WHILE STILL UNDER WARRANTY, AND AT 63,000 MILES, OUT OF WARRANTY, IT IS DOING THE SAME THING","quote_2_odi":"11337848","quote_2_text":"THE CUE INFOTAINMENT SYSTEM WAS JUMP AND MOVE AROUND AND WILL NOT RESPOND WHEN TOUCHED","quote_3_odi":"11478635","quote_3_text":"The CUE system is variably unresponsive/frozen. Cannot turn on heat, cannot turn on navigation","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2015-vacuum-pump-brake-failure","label":"Vacuum pump failure causing brake difficulty","component_code":"POWER TRAIN, SERVICE BRAKES, ENGINE","complaint_count":2,"date_range":"2022-07 → 2022-12","source_complaint_count":47,"reviewed_at":"2026-08-29","quote_1_odi":"11497542","quote_1_text":"The contact owns a 2015 Cadillac CTS. The contact stated that while driving approximately 40 MPH and attempting to stop, the braking system malfunctioned, and the brake pedal became very difficult to depress","quote_2_odi":"11473795","quote_2_text":"The vacuum pump failed and caused catastrophic engine failure","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2015-pirelli-tire-premature-wear","label":"Pirelli Pzero tire premature wear and blowout","component_code":"TIRES","complaint_count":2,"date_range":"2017-09 → 2022-03","source_complaint_count":47,"reviewed_at":"2026-08-29","quote_1_odi":"11022166","quote_1_text":"SAFETY HAZARD: DEFECTIVE PIRELLI TIRES; PZERO NERO; WITHIN A TIMEFRAME OF ONLY 15K MILES 5 PZERRO NERO TIRES NEEDED REPLACING DUE TO TIRE PULLING AWAY FROM RIM, THEN BULGING AND FINAL SIDEWALL WOULD BLOW OUT","quote_2_odi":"11455710","quote_2_text":"I purchased a Cadillac CTS 3.6, Performance Model, in late 2015 with Pirelli 245/40 R18 Pzero Run Flats as OEM tires","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2015-adaptive-cruise-control-crash","label":"Adaptive cruise control fails to disengage","component_code":"VEHICLE SPEED CONTROL, SERVICE BRAKES","complaint_count":2,"date_range":"2018-02 → 2018-10","source_complaint_count":47,"reviewed_at":"2026-08-29","quote_1_odi":"11139619","quote_1_text":"I HAD ADAPTIVE CRUISE ON, WAS AT A STOP LIGHT, SO ADAPTIVE STOPPED, THE TRUCK IN FRONT OF ME MOVED BECAUSE THE LIGHT TURNED GREEN, SO TO ENGAGE THE CRUISE I GENTLY GAVE IT GAS AND I FELT THE CRUISE KICK SO I MOVED MY FOOT","quote_2_odi":"11072069","quote_2_text":"WENT TO PULL INTO A PARKING SPOT, HIT THE BRAKE, THE CAR SPED UP HITTING ANOTHER PARKED CAR. I HAD A PROBLEM YESTERDAY, PUT CAR IN CRUISE CONTROL(50 MPH) ON THE HIGHWAY, WENT TO BRAKE TO TURN, CRUISE CONTROL WOULD NOT DISCONNECT, HAD TO SHUT THE SYSTEM OFF MANUALLY","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2015-fire-after-remote-start","label":"Vehicle fire shortly after remote start","component_code":"ELECTRICAL SYSTEM, STRUCTURE","complaint_count":2,"date_range":"2018-02 → 2018-04","source_complaint_count":47,"reviewed_at":"2026-08-29","quote_1_odi":"11073303","quote_1_text":"MY CAR WAS PARKED ON A NEIGHBORHOOD ROAD. I USED MY REMOTE START AND WHEN I WALKED OUT THE DOOR WITH MY 14 MONTH OLD SON ONLY 3-4 MINUTES LATER, MY CAR WAS ALREADY ON FIRE","quote_2_odi":"11083710","quote_2_text":"APRIL 4, 2018 TO WHOM IT MAY CONCERN: THIS IS MY RECOLLECTION AT DISCOVERING THAT MY CADILLAC CTS 2015 GOT ON FIRE AT MY FRIENDS HOME IN SHELBY MICHIGAN ON MARCH 25TH, 2018","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2018-tcm-transmission-failure","label":"Transmission control module failure strands vehicle","component_code":"POWER TRAIN","complaint_count":2,"date_range":"2025-02 → 2025-07","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11675316","quote_1_text":"I stopped to get gas and put the car in park. Turned the car off and when I started it back up the car thought it was in drive but was in park still. The gas pedal won’t not work and the car is now stuck in park. The Chevy Caddilac dealership said it is a failed TCM. Part is on","quote_2_odi":"11640025","quote_2_text":"Escalade would experience loss of acceleration 15-20mph under light/moderate throttle, appear to go in to neutral when going from 3rd to 4th (best I can tell,) and then slam in to gear. While doing 50-55mph Escalade would have a converter shudder or go in and out of neutral","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2018-brake-pedal-failure","label":"Brake pedal fails to stop vehicle as expected","component_code":"SERVICE BRAKES","complaint_count":3,"date_range":"2019-11 → 2024-01","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11539591","quote_1_text":"I was pulling forward in a parking garage and it nearly pinned a pedestrian into a parked car. The brakes didn't respond as normal. I had to put most of my weight on the pedal to bring the car to a stop. It was really scary. I took it to the dealer and they said it is a known","quote_2_odi":"11277601","quote_2_text":"LUCKILY NO ONE WAS IN FRONT OF ME, AND I WASN'T GOING FAST OR IT COULD HAVE BEEN EXTREMELY BAD ESPECIALLY HAVING MY SON WITH ME. MY BRAKES LITERALLY QUIT WORKING. I HAVE A 2018 PLATINUM ESCALADE. ALWAYS BEEN SERVICED TO DATE. I CALLED ON STAR AND NOW WAITING ON A ROLL BACK TO","quote_3_odi":"11564078","quote_3_text":"I noticed my brakes started squeaking when I would push the braking pedal. One day, I was pulling up to a bank, drive-through, applying pressure to the brakes, and I had stopped. I let off the break to pull up a little farther, but when reapplying the break, the pedal went all","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2018-lifter-camshaft-engine-failure","label":"Lifter and camshaft failure requiring engine replacement","component_code":"ENGINE","complaint_count":19,"date_range":"2020-11 → 2026-08","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11735157","quote_1_text":"2018 Cadillac Escalade ESV Platinum, 6.2L V8 L86 engine, under 100,000 miles. Engine seized and was towed to an authorized GM dealership. Teardown confirmed a spun and twisted rod bearing resulting in complete crankshaft seizure, documented by the dealer as non-serviceable per","quote_2_odi":"11659780","quote_2_text":"The contact owns a 2018 Cadillac Escalade. The contact stated that while driving 70 MPH, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the lifters had failed and","quote_3_odi":"11657910","quote_3_text":"There was an internal failure in the engine causing loss of power, misfire, and loud knocking from inside the engine. Check engine light came out and the car was shut-off and towed to a repair facility. The facility found metal shavings in the oil filter and said the engine","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2018-seatbelt-column-fire","label":"Fire originates in seat belt column wiring","component_code":"ELECTRICAL SYSTEM, SEAT BELTS","complaint_count":2,"date_range":"2025-08 → 2026-05","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11735860","quote_1_text":"We were on our way home from charlotte nc where the suv sat for a week while we were on vacation. Less than an hour of traveling home we smelled something burning so my husband pulled over, turns the suv off, and we looked on the outside at the tires. We didn’t see anything no","quote_2_odi":"11678661","quote_2_text":"Vehicle caught fire in seatbelt harness","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT6","model_slug":"xt6","cluster_id":"xt6-2020-backup-camera-failure","label":"Backup camera goes black in reverse","component_code":"BACK OVER PREVENTION","complaint_count":10,"date_range":"2021-01 → 2024-09","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11471702","quote_1_text":"The back up camera is intermittently non functional when placed in reverse gear. A red triangle and red camera icon appear on the screen with a circle and slash through it. GM has posted a Bulletin #PIC6420 that offers a solution stating that it is likely a connection concern","quote_2_odi":"11446363","quote_2_text":"Backup Camera issues. I have had my 2020 XT6 Cadillac in for service three times. They have not been able to fix the issue. This is an intermittent issue at times and other times it stays off for a long period of time. I have a black screen with a camera with a red circle and","quote_3_odi":"11390254","quote_3_text":"ALL CAMERAS STOPPED WORKING. WHEN CAR IS PUT INTO REVERSE THE SCREEN GOES BLACK WITH A RED TRIANGLE (WARNING) AND A RED CAMERA WITH A CIRCLE AND SLASH THROUGH IT (NO CAMERA). SERVICE DEPARTMENT INDICATED THAT THERE IS A SERVICE BULLETIN (PIC6420A), BUT PARTS ARE NOT YET","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt6","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT6","model_slug":"xt6","cluster_id":"xt6-2020-electrical-fuel-gauge-cluster","label":"Fuel gauge or instrument cluster malfunctions","component_code":"ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2020-07 → 2020-11","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11376912","quote_1_text":"THE FUEL GAUGE IS INTERMITTENTLY NOT SHOWING THE LEVEL OF FUEL IN THE FUEL TANK. HAD TO DRIVE TO THE DEALERSHIP WHEN THIS OCCURRED TO HAVE THE TECHNICIANS READ THE CODES ON THE COMPUTER. IF YOU SHUT THE CAR OFF, THE FUEL GAUGE RESETS AND THE TECHNICIANS ARE UNABLE TO FIND THE","quote_2_odi":"11373575","quote_2_text":"2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER","quote_3_odi":"11331957","quote_3_text":"BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt6","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT6","model_slug":"xt6","cluster_id":"xt6-2020-cabin-water-leak","label":"Water leaks into cabin, damages electronics","component_code":"STRUCTURE","complaint_count":2,"date_range":"2023-10 → 2025-06","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11669336","quote_1_text":"Way back rear window leaks in car wash or heavy rain","quote_2_odi":"11548403","quote_2_text":"The contact owns a 2020 Cadillac XT6. The contact stated that after entering the front passenger’s side of the vehicle, she observed water leaking into the interior. After a visual inspection, the contact discovered water damage to the floorboards. The vehicle was taken to the","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt6","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT6","model_slug":"xt6","cluster_id":"xt6-2020-steering-assist-reduced-powertrain","label":"Steering assist reduced warning tied to powertrain fault","component_code":"POWER TRAIN","complaint_count":9,"date_range":"2023-01 → 2026-04","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11626377","quote_1_text":"There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be","quote_2_odi":"11632207","quote_2_text":"The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure \" The steering assist is reduced drive with care\" warning","quote_3_odi":"11733526","quote_3_text":"at 60,740 miles, \"Steering Assist is Reduced Drive with Care\" message appeared. Under warranty, but dealership booked for 2 months. Error went away. After powertrain warranty expires (70,000 miles), message constantly appears, and coolant thermostat display is BLANK. Results in","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt6","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT6","model_slug":"xt6","cluster_id":"xt6-2020-automatic-braking-overbrakes","label":"Automatic braking applies hard with no hazard present","component_code":"FORWARD COLLISION AVOIDANCE","complaint_count":2,"date_range":"2021-06 → 2022-11","source_complaint_count":36,"reviewed_at":"2026-08-30","quote_1_odi":"11492475","quote_1_text":"While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these","quote_2_odi":"11420090","quote_2_text":"Cadillac Case number is 9-6766521074. The Cadillac CT6 has a flaw in the intelligent braking assist(IBA) software. When no collision is imminent, pushing the brake even slightly results in extremely hard overbraking causing all items to fly forward. There is no way to turn off","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt6","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2015-cue-touchscreen-failure","label":"CUE touchscreen cracking and unresponsiveness","component_code":"ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM","complaint_count":5,"date_range":"2016-11 → 2024-06","source_complaint_count":29,"reviewed_at":"2026-08-30","quote_1_odi":"11594208","quote_1_text":"The CUE SYSTEM not totally working, and panel plastic is all spider web looking. I view this as a very bad problem( it won’t go to settings), no radio, can’t set the clock Not sure on all the problems as I can’t get to it to find out","quote_2_odi":"11529854","quote_2_text":"The cue system screen has become unresponsive due to separation of the glue the system is pretty much the heart of the car everything electrical is controlled thre that screen along with the back up camera","quote_3_odi":"11326051","quote_3_text":"THE VEHICLE CUE SCREEN CRACKING. I HAD THE SCREEN REPLACED IN 2017 AND NOW THE SCREEN IS CRACKED.*DT CONSUMER STATED THERE IS A LAWSUIT AGAINST GM FOR USING PLASTIC SCREENS FROM 2012 CADILLAC MODELS WHEN IT WAS MANUFACTURED","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2015-headlight-illumination-failure","label":"Headlight illumination failure","component_code":"EXTERIOR LIGHTING","complaint_count":3,"date_range":"2017-01 → 2023-10","source_complaint_count":29,"reviewed_at":"2026-08-30","quote_1_odi":"11549600","quote_1_text":"I received a warning message : Right low beam light failure. I took the car to the deal and was quoted a price of $900.00 to replace the light","quote_2_odi":"11281991","quote_2_text":"BOTH HID HEADLIGHTS WENT OUT AT THE SAME TIME AFTER LESS THAN 1000 HOURS OF USE. THEY WENT OUT WHILE DRIVING AT NIGHT","quote_3_odi":"10944422","quote_3_text":"THE HEADLIGHTS DO NOT PROVIDE ADEQUATE ILLUMINATION UNDER ALL DRIVING CONDITIONS. I AM A RETIRED AIRLINE PILOT WITH 20-20 VISION. THE CITY I LIVE IN DOES NOT HAVE SIDEWALKS AND I HAVE HAD SEVERAL CLOSE CALLS WITH STREET WALKERS THAT CAN BE EASILY SEEN BY OTHER MAKES AND MODELS","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2015-power-steering-assist-loss","label":"Power steering assist loss","component_code":"STEERING","complaint_count":4,"date_range":"2019-01 → 2026-02","source_complaint_count":29,"reviewed_at":"2026-08-30","quote_1_odi":"11496103","quote_1_text":"The contact owns a 2015 Cadillac ATS. The contact stated while driving 30-40 MPH, the power steering warning light illuminated, and the vehicle lost power steering functionality","quote_2_odi":"11446114","quote_2_text":"The contact’s son owns a 2015 Cadillac ATS. The contact stated that while his son was exiting his driveway, the vehicle lost power steering assist with the power steering warning light illuminated on the instrument panel","quote_3_odi":"11165776","quote_3_text":"I WAS BACKING OUT OF MY PARKING SPACE WHEN I HEARD A NOISE AND REALIZED THAT I COULD NOT TURN THE STEERING WHEEL","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2015-brake-failure-to-stop","label":"Brake pedal failure to stop vehicle","component_code":"SERVICE BRAKES","complaint_count":4,"date_range":"2018-12 → 2024-04","source_complaint_count":29,"reviewed_at":"2026-08-30","quote_1_odi":"11584055","quote_1_text":"The contact owns a 2015 Cadillac ATS. The contact stated that while driving at an undisclosed speed and depressing the brake pedal all the way to the floorboard, the vehicle hesitated to respond as needed. The brake assist warning light was illuminated","quote_2_odi":"11344289","quote_2_text":"TL* THE CONTACT OWNS A 2015 CADILLAC ATS. THE CONTACT STATED THAT THE BRAKES BECAME INOPERABLE AND FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE ASSIST AND CHECK ENGINE WARNING LIGHTS ILLUMINATED","quote_3_odi":"11156889","quote_3_text":"STARTED VEHICLE AND WENT IN RESERVE. THEIR WAS NO RESPONSE FROM THE BRAKES AS I PRESSED ON THE BRAKE PEDAL, THE VEHICLE CONTINUED TO MOVE REARWARD. I HAD TO APPLY HARD PRESSURE TO STOP THE VEHICLE","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2015,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2015-rear-differential-failure","label":"Rear differential noise and failure","component_code":"POWER TRAIN","complaint_count":4,"date_range":"2020-01 → 2023-04","source_complaint_count":29,"reviewed_at":"2026-08-30","quote_1_odi":"11519173","quote_1_text":"My rear differential completely stopped on the freeway, not moving and saying over 100 mph and my car was barely rolling I am extremely lucky that I did not get rear ended because I was very close to that happening, a few cars had swerved to not crash","quote_2_odi":"11418215","quote_2_text":"At 38,000 miles, rear differential leak discovered. Dealership repaired leak. At 42,000 dear differential leak discovered. Prognosis: rear differential failure. Dealership replaced rear differential, shocks","quote_3_odi":"11331114","quote_3_text":"REAR END IS MAKING HOWLING SOUND. THE SOUND STARTED IN LATE DECEMBER OF 2019. SINCE THEN I HAVE ONLY DROVE THE CAR TO THE REPAIR FACILITY THIS WEEK. CERTIFIED REPAIR FACILITY IS STATING MY DIFFERENTIAL IS NEEDED TO BE REPLACED","vehicle_page":"https://www.wrench.pro/vehicles/2015/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2019-transmission-lockup","label":"Transmission lockup and hard shifting","component_code":"POWER TRAIN","complaint_count":4,"date_range":"2025-02 → 2026-03","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11725207","quote_1_text":"The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving approximately 65 MPH, the rear wheels locked up and the vehicle stopped moving. There was no warning light illuminated","quote_2_odi":"11727496","quote_2_text":"Transmission would intermittently lock up and cause rough running conditions. Occasionally causing wheels to lock up and the vehicle to lose control","quote_3_odi":"11644729","quote_3_text":"The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the transmission was shifting rough. While at a stop light, the vehicle jerked abnormally","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2019-power-running-board","label":"Power running board fails to deploy or retract","component_code":"STRUCTURE","complaint_count":2,"date_range":"2023-06 → 2023-06","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11528007","quote_1_text":"The Power Step / Running Boards do not operate as intended, especially on the driver's side","quote_2_odi":"11525708","quote_2_text":"The power retractable running boards do not always deploy. This has caused me to almost fall to the ground a few times. I have taken it to the dealer at least 5 times and each time they say nothings wrong or they can't find anything even when it happens to them","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2019-lifter-camshaft-engine-failure","label":"Lifter and camshaft failure requiring engine replacement","component_code":"ENGINE","complaint_count":17,"date_range":"2025-01 → 2026-07","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11749695","quote_1_text":"At 60,000 miles the lifter failed and bent a pushrod rod while driving 65mph on the interstate. I had to slow my driving to 40mph in heavy traffic and \"limp\" it to the dealership","quote_2_odi":"11699181","quote_2_text":"The engine developed a ticking noise followed by loss of power. Mechanic diagnosed lifter and camshaft failure, which may be related to the Active Fuel Management system. This caused metal contamination and requires complete engine replacement","quote_3_odi":"11638386","quote_3_text":"On December 13, 2024, my 2019 Cadillac Escalade ESV experienced a critical engine failure, requiring it to be towed to the dealership. I had taken delivery of the vehicle just one month prior, on November 13, 2024","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2019-forward-auto-braking","label":"Forward automatic braking system failure or absence","component_code":"SERVICE BRAKES","complaint_count":2,"date_range":"2019-10 → 2019-10","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11268683","quote_1_text":"MY PRIMARY CONCERN WHEN SHOPPING FOR THIS VEHICLE WAS SAFETY, SO INSTEAD OF PURCHASING THE COMPARABLE GMC DENALI, I CHOSE THE CADILLAC WITH THE PREMIUM LUXURY TRIM LEVEL","quote_2_odi":"11266568","quote_2_text":"WHILE ALL ELECTRONIC SAFETY FEATURES WERE ENGAGED, VEHICLE FAILED TO SLOW DOWN PROPERLY, EVEN WITH LAST MINUTE HARD BREAKING BY DRIVER, VEHICLE CRASHED AND REAR ENDED ANOTHER VEHICLE. DASHCAM FOOTAGE AVAILABLE UPON REQUEST","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2019-steering-assist-reduced","label":"Steering Assist Reduced warning tied to thermostat failure","component_code":"STEERING","complaint_count":7,"date_range":"2023-05 → 2026-01","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11524476","quote_1_text":"My vehicle is receiving a notice \"Steer Assist is Reduced Drive with Care\". Per discussion with the dealership this is a result of a thermostat issue causing an issue with the grease temperature in the steering","quote_2_odi":"11564253","quote_2_text":"Was driving the other day and the message steering assist reduced, AC fan was blowing but no A/C then engine light came on. Made appointment next day with my Cadillac local dealer and service writer said he knew what the problem was","quote_3_odi":"11629101","quote_3_text":"The contact stated that while his wife was driving approximately 20 MPH, the brake warning light illuminated. A message \"Steering Power Reduced\" was displayed before the steering wheel became difficult to turn in either direction","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2019-brake-squeal-noise","label":"Brake squeal noise during light braking","component_code":"SERVICE BRAKES","complaint_count":2,"date_range":"2019-03 → 2019-08","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11183747","quote_1_text":"EXCESSIVE BRAKE SQUEAL WHILE BACKING OUT OF DRIVEWAY DURING INITIAL DRIVE OF THE DAY OR AFTER VEHICLE HAS BEEN SITTING FOR AWHILE. SQUEAL WILL GO AWAY AFTER SEVERAL BRAKE APPLICATIONS. DEALER STATES NORMAL OPERATION AND OFFERED NO FIX","quote_2_odi":"11241556","quote_2_text":"WHEN DRIFTING FORWARD LIGHTING TOUCHING BRAKES THEY MAKE A LOUD SQUEAKING SOUND. WHEN CAR IS IN REVERSE LIGHTING TOUCHING THE BRAKES THEY MAKE A LOUD SQUEAKING SOUND","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2019-stabilitrak-limp-mode","label":"StabiliTrak warning with drivability loss","component_code":"ELECTRICAL SYSTEM, SERVICE BRAKES","complaint_count":2,"date_range":"2020-09 → 2023-01","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11355726","quote_1_text":"MY VEHICLE HAS SHOWN THE SERVICE STABILITRAK, TCS OFF, AND TRANSMISSION UNABLE TO SHIFT SOON WHILE DRIVING. THIS HAPPENS SEVERAL TIMES; AND AFTER CERTAIN TIMES THE CAR WILL NOT SHIFT AND I AM NOT ABLE TO GO PAST 50-60 MPH","quote_2_odi":"11501784","quote_2_text":"Service stability track light came on. Brought to Mechanic hooked up to computer. No code shown. Mechanic says car is fine. Keep it off for 15 minutes and the computer will reset","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2019-sunroof-glass-shatter","label":"Sunroof glass shattering while driving","component_code":"VISIBILITY, STRUCTURE","complaint_count":2,"date_range":"2019-11 → 2021-12","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11282617","quote_1_text":"WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD NOISE SUDDENLY OCCURRED. AFTER STOPPING TO INSPECT THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT SECTION OF THE GLASS SUN ROOF HAD EXPLODED AND SHATTERED. THERE WERE NO INJURIES","quote_2_odi":"11443433","quote_2_text":"I was driving 70 MPH near Chattanooga, TN when I heard an explosion. The front panel(of 2) of my sunroof completely shattered. There were no cars within 1000 feet","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2019-vehicle-fire","label":"Vehicle fire while driving","component_code":"ELECTRICAL SYSTEM, STRUCTURE","complaint_count":2,"date_range":"2019-05 → 2025-03","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11206631","quote_1_text":"AS I WAS DRIVING I SMELLED A BURNING SMELL. A FEW SECONDS LATER SAW A FIRE/SMOKE COMING FROM THE FRONT RIGHT SIDE OF MY CAR. I PULLED OVER AND TOOK A LOOK. CONFIRMED MY CAR WAS ON FIRE","quote_2_odi":"11645897","quote_2_text":"The passenger interior side door at the bottom towards the back near the backseat, beginning driver seat caught fire. A small tiny hole began melting, and there was flames coming out of it. Within minutes","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"cadillac-xt5-2019-airbag-non-deployment","label":"Air bag non-deployment in crash","component_code":"AIR BAGS","complaint_count":2,"date_range":"2021-03 → 2025-08","source_complaint_count":32,"reviewed_at":"2026-08-30","quote_1_odi":"11402680","quote_1_text":"MY VEHICLE WAS STRUCK AT APPROX 35 MPH ON THE DRIVER'S SIDE. THE STRIKING VEHICLE DID NOT APPLY THE BRAKES SO THE FULL FORCE OF THE VEHICLE HIT. THE SIDE AIRBAGS DID NOT DEPLOY, LEAVING ME WITH A CONCUSSION AS MY HEAD STRUCK THE DRIVER'S DOOR WINDOW","quote_2_odi":"11682097","quote_2_text":"The vehicle then drove on top of another vehicle that was parked in front. The contact stated that he was unable to control the vehicle until after the crash. The air bags did not deploy","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2017-rear-differential-failure","label":"Rear differential failure","component_code":"POWER TRAIN","complaint_count":4,"date_range":"2023-07 → 2024-10","source_complaint_count":27,"reviewed_at":"2026-09-01","quote_1_odi":"11604960","quote_1_text":"The rear differential has failed in my vehicle, and I was told by the dealer it is a safety hazzard & could lock up, leave me stranded or cause an accident. (this is the same safety issue as thousands of other vehicles most from 2014 & 2015 that IS on a","quote_2_odi":"11619823","quote_2_text":"Rear differential failed on a vehicle with 60,000 miles and required a $4,200 repair. The manufacturer warranty covers up to 70,000 miles, but the age of the vehicle voided the warranty. Five Year manufacturer warranty and the vehicle is 7 years old, but","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2017-cue-screen-failure","label":"CUE touchscreen cracking or becoming unresponsive","component_code":"UNKNOWN OR OTHER","complaint_count":5,"date_range":"2019-12 → 2025-09","source_complaint_count":27,"reviewed_at":"2026-09-01","quote_1_odi":"11290335","quote_1_text":"THE CADILLAC CUE COMPUTER SCREEN WHICH CONTROLS THE BLUETOOTH, RADIO & GPS, FROZE IN SEPT 2019. WHILE DRIVING OUT OF STATE OUR BLUETOOTH & GPS WERE UNAVAILABLE. THE DEALERSHIP COULDN'T DUPLICATE THE ISSUE. THIS WAS HAPPENING IN DIFFERENT LOCATIONS, A COMPLETE","quote_2_odi":"11470804","quote_2_text":"our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2017-transmission-rough-shift","label":"Transmission jerking between 1st and 2nd gear","component_code":"POWER TRAIN","complaint_count":2,"date_range":"2019-12 → 2025-09","source_complaint_count":27,"reviewed_at":"2026-09-01","quote_1_odi":"11288587","quote_1_text":"THE CAR HAS 37250 MILES ON IT. 6 MONTHS AGO, IT STARTED SHIFTING ROUGHLY BETWEEN 1ST AND 2ND GEAR. WE TOOK IT TO WALDORF CADILLAC/GM IN WALDORF, MD. THEY ACKNOWLEDGED IT WAS A KNOWN ISSUE AND WOULD TAKE THE FOLLOWING STEPS: FLUSH THE TRANSMISSION, RE-PROGRAM","quote_2_odi":"11688656","quote_2_text":"I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2017-wheel-cuts-tire-sidewall","label":"Wheel design cutting tire sidewalls","component_code":"WHEELS","complaint_count":2,"date_range":"2018-05 → 2022-08","source_complaint_count":27,"reviewed_at":"2026-09-01","quote_1_odi":"11096434","quote_1_text":"4 FLAT TIRES IN WEEKS. DESIGN FLAW WITH THE WHEEL. TIRE SIDEWALL IS CUT BY THE WHEEL WHEN HITTING ROAD IMPERFECTIONS. THEY ARE LOW PROFILE TIRES BUT THEY DO NOT HANDLE BASIC ROAD IMPERFECTIONS. THE WHEEL AND TIRE COMBO RENDERS THE CAR UNRELIABLE FOR","quote_2_odi":"11476878","quote_2_text":"The tire sidewall blew out prematurely. 245 40 r18","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2017-eps-steering-failure","label":"Electric power steering failure or recall","component_code":"STEERING","complaint_count":7,"date_range":"2019-04 → 2026-08","source_complaint_count":27,"reviewed_at":"2026-09-01","quote_1_odi":"11193396","quote_1_text":"TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN","quote_2_odi":"11701088","quote_2_text":"The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2017-airbag-sensor-false-warning","label":"Passenger seat sensor triggering false airbag warning","component_code":"AIR BAGS","complaint_count":2,"date_range":"2025-03 → 2025-12","source_complaint_count":27,"reviewed_at":"2026-09-01","quote_1_odi":"11648358","quote_1_text":"Passenger sensing device for the passenger seat is failing intermittently. Service airbag light is coming on periodically, and, when it does, the passenger \"Airbag ON\" light fails to illuminate even if a passenger over 100 lbs is in the seat. This is a long","quote_2_odi":"11706260","quote_2_text":"The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"CT6","model_slug":"ct6","cluster_id":"ct6-2017-8-speed-transmission-harsh-shift","label":"8-speed transmission harsh shift and lurch","component_code":"POWER TRAIN","complaint_count":18,"date_range":"2017-08 → 2026-01","source_complaint_count":26,"reviewed_at":"2026-09-02","quote_1_odi":"11031458","quote_1_text":"VEHICLE'S TRANSMISSION LURCHES AND SLIPS OUT OF GEAR IN COAST CONDITIONS; DURING TURNS AND IN INTERSECTIONS","quote_2_odi":"11246532","quote_2_text":"HARD SHIFTS IN LOW SPEEDS, INTENSE VIBRATION , SHUDDER THROUGHOUT DRIVING SPEED. CADILLAC DEALER SAID IT IS TORGUE CONVERTER ISSUE, CAR TRANSMISSION NEEDS TO BE FLUID EXCHANGED FOR $800","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/ct6","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2017-cue-screen-freeze-crack","label":"CUE touchscreen freezes and cracks","component_code":"ELECTRICAL SYSTEM","complaint_count":8,"date_range":"2019-06 → 2023-04","source_complaint_count":24,"reviewed_at":"2026-09-02","quote_1_odi":"11430908","quote_1_text":"The CUE system freezes up and is unusable. It is intermittant","quote_2_odi":"11254677","quote_2_text":"THE CUE SCREEN LOCKS UP AND BECOMES INOPERABLE SEVERAL TIMES A DAY. IT CAUSES THE HEAT OR A/C TO NOT WORK PROPERLY AND I AM UNABLE TO USE ANY FUNCTION","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2017-rear-air-suspension-drop","label":"Rear air suspension drops unexpectedly","component_code":"SUSPENSION","complaint_count":3,"date_range":"2019-12 → 2023-05","source_complaint_count":24,"reviewed_at":"2026-09-02","quote_1_odi":"11521451","quote_1_text":"Rear suspension not holding air. Rear suspension went flat while driving in highway. Had to pull over due to sudden rough ride","quote_2_odi":"11287412","quote_2_text":"2017 XTS, REAR SUSPENSION AIR BAGS FAIL WHILE DRIVING, STOPED AND EVEN PARKED. WHILE DRIVING AT HIGHWAY SPEEDS OR JUST PARKED REAR END WILL DROP UNEXPECTEDLY. THE REAR END WILL START TO BOUNCE WITH JUST THE SLIGHTEST UNEVEN ROAD","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2017-power-steering-loss","label":"Power steering assist quits while driving","component_code":"STEERING","complaint_count":2,"date_range":"2019-08 → 2023-08","source_complaint_count":24,"reviewed_at":"2026-09-02","quote_1_odi":"11241125","quote_1_text":"ON 4 SEPARATE OCCASIONS OVER THE LAST FEW MONTHS THE POWER STEERING HAS QUIT WORKING WHILE DRIVING. HAS HAPPENED WHILE TURNING AND WHILE DRIVING STRAIGHT. HAS HAPPENED WHILE ACCELERATING AND WHILE DRIVING CONSTANT SPEED","quote_2_odi":"11537429","quote_2_text":"The latest is driving up a hill @ 25 mph, the steering wheel jerked hard to the right at 2 different times. Had I not had a solid grip on the wheel, it would have taken down a 500 foot drop and we wouldn't be here today","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2017,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2017-transmission-shudder-stall","label":"Transmission shudder and stall accelerating","component_code":"POWER TRAIN","complaint_count":2,"date_range":"2017-10 → 2025-04","source_complaint_count":24,"reviewed_at":"2026-09-02","quote_1_odi":"11033158","quote_1_text":"XT5 HAS A TRANSMISSION SHUDDER, BETWEEN 16MPH AND 50MPH, WITH THE AISIN AF50-8 TRANSMISSION. GM REPORTS NO PROBLEM WITH THE AISIN. CADILLAC TECHNICIAN DROVE VEHICLE AND DID NOTICE SHUDDER","quote_2_odi":"11654116","quote_2_text":"In 2019, GM released service bulletin 18-NA-358 that confirms the company's knowledge of of defective parts in transmissions. I have a 2017 Cadillac XTS experiencing these symptoms and GM should be responsible for parts failing due to metal shavings","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2017/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2018-brake-failure","label":"Loss of braking performance","component_code":"SERVICE BRAKES","complaint_count":3,"date_range":"2019-11 → 2024-01","source_complaint_count":21,"reviewed_at":"2026-09-02","quote_1_odi":"11539591","quote_1_text":"I was pulling forward in a parking garage and it nearly pinned a pedestrian into a parked car. The brakes didn't respond as normal. I had to put most of my weight on the pedal to bring the car to a stop. It was really scary","quote_2_odi":"11277601","quote_2_text":"LUCKILY NO ONE WAS IN FRONT OF ME, AND I WASN'T GOING FAST OR IT COULD HAVE BEEN EXTREMELY BAD ESPECIALLY HAVING MY SON WITH ME. MY BRAKES LITERALLY QUIT WORKING. I HAVE A 2018 PLATINUM ESCALADE","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2018-electrical-system-failure","label":"Electrical system failure affecting steering or dash","component_code":"ELECTRICAL SYSTEM","complaint_count":3,"date_range":"2019-05 → 2026-06","source_complaint_count":21,"reviewed_at":"2026-09-02","quote_1_odi":"11607553","quote_1_text":"On July 28th 2024 my wife backed the vehicle out of the garage and the vehicle locked out the steering wheel. The cluster and gauges went completely out. The vehicle did not start or turn on after that point","quote_2_odi":"11745705","quote_2_text":"THE INSTRUMENT CLUSTER RESET, FLASHES AND THE TURN SIGNALS WILL STOP WORKING WHILE THE SYSTEM IS CYCLING OR RESTTING, WHILW CHANGING LANES OR IN A MIDDLE OF A TURN","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2018-lifter-camshaft-failure","label":"Engine lifter and camshaft failure","component_code":"ENGINE","complaint_count":9,"date_range":"2021-08 → 2025-10","source_complaint_count":21,"reviewed_at":"2026-09-02","quote_1_odi":"11659780","quote_1_text":"The contact owns a 2018 Cadillac Escalade. The contact stated that while driving 70 MPH, the vehicle lost motive power, with the check engine warning light illuminated","quote_2_odi":"11675199","quote_2_text":"On Juy7, 2025 while operating my 2018 Cadillac Escalade, which at the time of the incident had an odometer reading of approximately 57,600 miles. felt an immediate loss of power (inability to accelerate efficiently)","quote_3_odi":"11637223","quote_3_text":"I paid 8600 on my engine for lifters exc...in 2022 the now in 2025 I was told I need a new engine [XXX] The whole engine is messed up","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2018,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2018-sudden-loss-of-power","label":"Sudden loss of power or acceleration while driving","component_code":"POWER TRAIN","complaint_count":3,"date_range":"2025-02 → 2025-07","source_complaint_count":21,"reviewed_at":"2026-09-02","quote_1_odi":"11675316","quote_1_text":"I stopped to get gas and put the car in park. Turned the car off and when I started it back up the car thought it was in drive but was in park still. The gas pedal won’t not work and the car is now stuck in park","quote_2_odi":"11640025","quote_2_text":"Escalade would experience loss of acceleration 15-20mph under light/moderate throttle, appear to go in to neutral when going from 3rd to 4th (best I can tell,) and then slam in to gear","quote_3_odi":"11673585","quote_3_text":"On [XXX], I was driving on a highway at 70 mph with my family when I lost control of gas pedal. There was No warning of any kind! I was in the middle lane at the time and noticed the speedometer was decreasing and gas pedal was not working","vehicle_page":"https://www.wrench.pro/vehicles/2018/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2019-6-2l-afm-lifter-camshaft-failure","label":"6.2L AFM lifter and camshaft failure","component_code":"ENGINE","complaint_count":17,"date_range":"2025-03 → 2026-07","source_complaint_count":25,"reviewed_at":"2026-09-02","quote_1_odi":"11712563","quote_1_text":"Lifters failed and needed repaired. $2,000 mechanic bill","quote_2_odi":"11667938","quote_2_text":"As what appears to be happening with a lot of these, it dropped the push rod on cylinder 2, damaged the camshaft, and the truck immediately lost power while on the highway","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2020-engine-lifter-failure","label":"6.2L V8 engine failure and lifter wear","component_code":"ENGINE","complaint_count":14,"date_range":"2025-01 → 2026-06","source_complaint_count":21,"reviewed_at":"2026-09-02","quote_1_odi":"11727921","quote_1_text":"My original factory 2020 Escalade 6.2L engine suddenly without warning seized while driving on a two lane undivided highway. I was forced to steer and brake the vehicle from 70mph to the shoulder of the road","quote_2_odi":"11710428","quote_2_text":"The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while driving approximately 60 MPH, the vehicle stalled. The contact allowed the vehicle to coast to the shoulder of the roadway and shifted into park(P)","quote_3_odi":"11639250","quote_3_text":"We had a catastrophic engine failure when it seized up due to the rod bearing wear issue I read yesterday that your agency was investigating. I was told I need a new engine by my mechanic","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"Escalade ESV","model_slug":"escalade-esv","cluster_id":"escalade-esv-2020-wheel-separation-airbag","label":"Wheel separation with steering airbag non-deployment","component_code":"AIR BAGS, WHEELS, FUEL/PROPULSION SYSTEM","complaint_count":4,"date_range":"2020-12 → 2024-03","source_complaint_count":21,"reviewed_at":"2026-09-02","quote_1_odi":"11577251","quote_1_text":"Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75","quote_2_odi":"11384282","quote_2_text":"DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE","quote_3_odi":"11384854","quote_3_text":"STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/escalade-esv","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2020-gear-shifter-mechanical-break","label":"Gear shifter mechanism fracture","component_code":"STRUCTURE","complaint_count":3,"date_range":"2024-09 → 2026-03","source_complaint_count":22,"reviewed_at":"2026-09-02","quote_1_odi":"11721495","quote_1_text":"The contact owns a 2020 Cadillac XT5. The contact stated that while in drive and attempting to shift into reverse (R), the gear shifter knob fractured. The gear shifter shifted into park(P) and failed to respond as needed","quote_2_odi":"11676576","quote_2_text":"The shift gear cracked and became inoperable serious safety issue. Unable to place the car in park reverse or drive","quote_3_odi":"11616383","quote_3_text":"The contact owns a 2020 Cadillac XT5. The contact stated that the gear shifter plastic and connectors connected to the cover of the wiring had detached from the gear shifter, exposing the inner wiring","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2020-power-steering-assist-loss","label":"Power steering assist loss","component_code":"STEERING","complaint_count":4,"date_range":"2019-12 → 2023-07","source_complaint_count":22,"reviewed_at":"2026-09-02","quote_1_odi":"11529902","quote_1_text":"After a rainy highway speed 50 mile trip I stopped to get a Lotto ticket at my local store. I shut the vehicle off. It took me approximately 2 to 3 minutes to buy the Lottery ticket. I started the vehicle and noticed that my power steering was not operating","quote_2_odi":"11463281","quote_2_text":"While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working","quote_3_odi":"11414624","quote_3_text":"POWER STEERING ASSIST HAS FAILED ON 2 OCCASIONS. THE FIRST IN LATE JAN. 2021, WITH APPROX 2000 MILES ON THE ODOMETER, AND THE SECOND ON 30 APRIL 2021","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2020-backup-camera-blackout","label":"Backup camera display blackout","component_code":"BACK OVER PREVENTION","complaint_count":2,"date_range":"2022-09 → 2025-10","source_complaint_count":22,"reviewed_at":"2026-09-02","quote_1_odi":"11696053","quote_1_text":"WHEN BACKING OUT OF GARAGE THE BACKUP CAMERA STOPS WORKING IN THE SUN LIGHT MUST WAIT 2 MINUTES FOR IT TO START WORKING IN SUN LIGHT","quote_2_odi":"11484360","quote_2_text":"The camera system has not been turning on intermittenly. Both the rear backup and the side/front cameras bring the screen to a black screen with a red triangle and red camera logo with a line through it (signifying no camera connected?)","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2020-transmission-slip-failure","label":"Transmission slipping and shift failure","component_code":"POWER TRAIN","complaint_count":6,"date_range":"2021-03 → 2026-06","source_complaint_count":22,"reviewed_at":"2026-09-02","quote_1_odi":"11650352","quote_1_text":"When driving on the interstate traveling roughly 70 miles an hour went to accelerate and vehicle transmission made a hard shift and clunk. Then RPMs all transmission started slipping attempted to use paddle shifter to change gear felt transmission engage a different gear than","quote_2_odi":"11742938","quote_2_text":"The contact owns a 2020 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted into different gears. The Check Engine warning light was illuminated. The failure persisted while the contact's wife was driving, and the","quote_3_odi":"11523070","quote_3_text":"This vehicles transmission has went out twice. Both while driving and could have caused death on the freeway because the vehicle came to a complete stop. 2 young children could be at high risk for this issue","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2020,"make":"Cadillac","make_slug":"cadillac","model":"XT5","model_slug":"xt5","cluster_id":"xt5-2020-sudden-engine-stall","label":"Sudden engine failure and stalling","component_code":"POWER TRAIN, ENGINE","complaint_count":2,"date_range":"2020-12 → 2026-07","source_complaint_count":22,"reviewed_at":"2026-09-02","quote_1_odi":"11750727","quote_1_text":"On April 8, 2026, my 2020 Cadillac XT5 experienced a sudden and complete engine failure while I was driving. Prior to the failure, there were no warning lights, no overheating indications, no abnormal engine noises, and no performance issues that would have alerted me to a","quote_2_odi":"11378284","quote_2_text":"VEHICLE STALLS WITHOUT WARNING. ENGINE STOPS RUNNING. AFTER A SHORT TIME, IT CAN BE STARTED AFTER SEVERAL TRIES","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2020/cadillac/xt5","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2010-rear-suspension-toe-link","label":"Rear suspension toe link wear and instability","component_code":"SUSPENSION","complaint_count":18,"date_range":"2019-04 → 2024-03","source_complaint_count":474,"reviewed_at":"2026-09-03","quote_1_odi":"11458788","quote_1_text":"The contact owns a 2010 Cadillac SRX. The contact stated that both adjustable rear toe links were previously replaced with non-adjustable toe links under NHTSA Campaign Number: 14V571000 (Suspension); however, while driving at various speeds, the rear end of the vehicle felt","quote_2_odi":"11479559","quote_2_text":"The contact owns a 2010 Cadillac SRX. The contact stated she received notification of NHTSA Campaign Number: 21V473000(Suspension) and she took the vehicle to the dealer for repairs. The contact stated after a couple of weeks the contact noticed that the rear end suspension had","quote_3_odi":"11433712","quote_3_text":"The contact owns a 2010 Cadillac SRX. The contact stated while driving 35 MPH and making a right turn, she heard abnormal sounds coming from the rear end of the vehicle. The stability warning light illuminated","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2010-brake-pedal-travel-overheating","label":"Brake pedal travel to floor and brake overheating","component_code":"SERVICE BRAKES","complaint_count":9,"date_range":"2019-06 → 2023-01","source_complaint_count":474,"reviewed_at":"2026-09-03","quote_1_odi":"11457889","quote_1_text":"The contact owns a 2010 Cadillac SRX. The contact stated while driving, the brake pedal traveled to the floorboard. The brake light warning light was illuminated. In addition, the brake overheating warning message was displayed","quote_2_odi":"11317063","quote_2_text":"THE BRAKES RANDOMLY FAIL. WHEN DEPRESSING THE BRAKE, IT WILL BE SPONGY AND THE PEDAL WILL GO ALL THE WAY TO THE FLOOR WITHOUT FULLY STOPPING THE CAR. IF THE BRAKES ARE PUMPED, THEY USUALLY RETURN TO NORMAL","quote_3_odi":"11500689","quote_3_text":"After hitting a small pot hole, the car would not come to a full stop…pushing n pumping the the brakes to the floor. This is the 3 time in the past 3 months this has happened. I have new brakes n new tires, why is this happening?","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2010-rear-axle-awd-shift-fault","label":"Service rear axle warning and AWD/shift faults","component_code":"POWER TRAIN","complaint_count":9,"date_range":"2018-08 → 2022-08","source_complaint_count":474,"reviewed_at":"2026-09-03","quote_1_odi":"11466780","quote_1_text":"Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't","quote_2_odi":"11481792","quote_2_text":"The contact owns a 2010 Cadillac SRX. The contact stated while driving 35 MPH, the vehicle would not shift gear properly with the “service rear axle” message displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable","quote_3_odi":"11444007","quote_3_text":"The contact owns a 2010 Cadillac SRX. The contact stated while driving at an unknown speed, the vehicle began to shift independently into third gear. The contact stated no warning light was illuminated","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2010-headlight-dimming-moisture","label":"Dim headlights from moisture intrusion in the assembly","component_code":"EXTERIOR LIGHTING","complaint_count":80,"date_range":"2018-09 → 2024-11","source_complaint_count":474,"reviewed_at":"2026-09-03","quote_1_odi":"11498903","quote_1_text":"headlights fill with moisture and condensation causing headlights to not function properly and creates a safety issue when driving at night. Condensation also results in premature headlight bulb failure. This problem is well documented by customers of these vehicles however no","quote_2_odi":"11447915","quote_2_text":"The contact owns a 2010 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the headlights failed to illuminate as needed. Additionally, water would seep into the headlights. The vehicle was taken to a dealer and diagnosed that the headlights needed to","quote_3_odi":"11429406","quote_3_text":"The contact owns a 2010 Cadillac SRX. The contact stated while driving 50 mph in the rain, due to the dim lighting on the headlights he failed to see a sofa in the middle of the freeway and crashed into it","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2010-engine-stall-oil-consumption","label":"Engine stall, seizure, and oil consumption","component_code":"ENGINE","complaint_count":15,"date_range":"2018-08 → 2025-06","source_complaint_count":474,"reviewed_at":"2026-09-03","quote_1_odi":"11506169","quote_1_text":"The oil burned down from 6 quarts to 1.25 quarts with no leaks and no detection or warning and the engine seized. Needs a new engine, automobile turned off on the road","quote_2_odi":"11592940","quote_2_text":"Engine locked up. Checked by 2 separate mechanic shops","quote_3_odi":"11241765","quote_3_text":"THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE ENGINE DECELERATED AND THE VEHICLE STOPPED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTARTED AND THE CHECK ENGINE AND STABILITRAK INDICATORS ILLUMINATED","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2010-power-steering-hose-leak","label":"Power steering hose fluid leak","component_code":"STEERING","complaint_count":5,"date_range":"2019-04 → 2023-02","source_complaint_count":474,"reviewed_at":"2026-09-03","quote_1_odi":"11326146","quote_1_text":"THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED OUTSIDE OF THE GARAGE, WHEN HIS WIFE NOTICED A FLUID LEAK UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO BROGAN CADILLAC LOCATED AT 112 ROUTE 46 EAST, TOTOWA, NJ 07512, (973) 200-4515, WHERE IT","quote_2_odi":"11500040","quote_2_text":"My vehicle is not covered by the recall yet I had a faulty power steering pump hose which resulted in it spraying power steering fluid on my engine and eventually almost catching fire it finally broke and rendered the vehicle inoperable","quote_3_odi":"11508618","quote_3_text":"this car was recalled for a power steering hose in 2010 yet just last week it blow a hole in the line cost over $500 to fix i've had muti car in the last 40 years and never had this happen some had over 325,000 miles i don't know if dealer still has part the recall was for the","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2011-headlight-dimming","label":"Headlight low-beam dimming and failure","component_code":"EXTERIOR LIGHTING","complaint_count":60,"date_range":"2019-10 → 2026-03","source_complaint_count":446,"reviewed_at":"2026-09-03","quote_1_odi":"11700660","quote_1_text":"The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and very poor overall lighting","quote_2_odi":"11644719","quote_2_text":"The car is extremely unsafe. The headlights are dim no matter how many times they are replaced. I have to drive with high beams on","quote_3_odi":"11567528","quote_3_text":"The headlights on my 2011 Cadillac SRX4 (62,000 miles and garage kept from new until 2 years ago) started to fail in 2022","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2011-brake-pedal-loss","label":"Brake pedal loses pressure and goes to the floor","component_code":"SERVICE BRAKES","complaint_count":16,"date_range":"2019-10 → 2025-03","source_complaint_count":446,"reviewed_at":"2026-09-03","quote_1_odi":"11645906","quote_1_text":"The ABS breaks go soft when activated. I have no breaks , the breaks go to the floor. This is so dangerous","quote_2_odi":"11639886","quote_2_text":"Put new brake pads on car still having same problem brakes work fine most of the time. Then every now and then brake pads goes to floor (squeezy)then next day back working fine this is going to cause a accident","quote_3_odi":"11599819","quote_3_text":"Breaks went to the floor and had to pump them to stop the car. After that they worked normally. This has happened twice now","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2011-rear-suspension-recall","label":"Rear suspension failure under safety recall 21V473000","component_code":"SUSPENSION","complaint_count":30,"date_range":"2020-05 → 2025-04","source_complaint_count":446,"reviewed_at":"2026-09-03","quote_1_odi":"11652802","quote_1_text":"The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear suspension. The vehicle was taken to the dealer where it was diagnosed with severely corroded suspension","quote_2_odi":"11631805","quote_2_text":"The contact owns a 2011 Cadillac SRX. The contact stated while driving 60 MPH, the vehicle was veering to the right and left unintendedly","quote_3_odi":"11561096","quote_3_text":"The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 20 MPH and making a left turn at an intersection the steering wheel was vibrating and the vehicle began to sway to the left and crashed into a vehicle on the opposite lane","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2011-rear-axle-differential","label":"Rear axle and differential clutch failure","component_code":"POWER TRAIN","complaint_count":6,"date_range":"2020-08 → 2024-12","source_complaint_count":446,"reviewed_at":"2026-09-03","quote_1_odi":"11459858","quote_1_text":"The contact owns a 2011 Cadillac SRX. The contact stated there was a default of service axle notification warning light on the instrument panel while starting the vehicle","quote_2_odi":"11444422","quote_2_text":"\"Rear Axle Service\" light remains on after replacement of rear toelinks due to manufacturer recall. Rear differential clutch control module issue","quote_3_odi":"11433945","quote_3_text":"THE CONSUMER STATED THE VEHICLE SHUT OFF WHILE BEING ON MULTIPLE OCCASIONS. ON THE THIRD DAY OF OWNING THE VEHICLE, IT BEGAN ROLLING BACKWARDS WHILE THE DRIVER WAS APPLYING THE BRAKE PEDAL","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2011-timing-chain-jump","label":"Timing chain jump causing misfire and stall risk","component_code":"ENGINE","complaint_count":6,"date_range":"2020-01 → 2024-01","source_complaint_count":446,"reviewed_at":"2026-09-03","quote_1_odi":"11440283","quote_1_text":"Engine timing chain had stretched and jumped a notch on the sprocket, which caused the check engine light to come on, and that's the only reason I knew there was an issue","quote_2_odi":"11384516","quote_2_text":"TIMING BELT LOOSE, CAUSING CYLINDERS 1,3 AND 5 TO MISFIRE. CAR HAD BEEN JERKING, WHAT FELT LIKE SLIPPING FOR A FEW MONTHS","quote_3_odi":"11349597","quote_3_text":"THE TIMING CHAIN JUMPED A TOOTH CAUSE I LIVE IN RUS CODE P016P017","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2011-airbag-non-deployment","label":"Air bags fail to deploy in frontal crash","component_code":"AIR BAGS","complaint_count":5,"date_range":"2019-12 → 2024-03","source_complaint_count":446,"reviewed_at":"2026-09-03","quote_1_odi":"11524297","quote_1_text":"I was in an accident 2 weeks ago where 0 airbags were deployed. I swerved to miss an elk, traveling about 55-60 mph, tapped it on the passenger front side and made me spin out and collide with a rock wall on the driver side","quote_2_odi":"11455694","quote_2_text":"The contact owned a 2011 Cadillac SRX. The contact stated that while driving at approximately 45-50 MPH, another vehicle rear-ended his vehicle, causing his vehicle to crash into a concrete barrier. No air bags were deployed upon impact","quote_3_odi":"11458264","quote_3_text":"My car was nr.2 in police report. I hit concrete barrier and my airbags didn't deploy. Car is a total loss","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2012-dim-headlights","label":"Dim, moisture-fogged low-beam headlights","component_code":"EXTERIOR LIGHTING","complaint_count":114,"date_range":"2019-09 → 2026-03","source_complaint_count":416,"reviewed_at":"2026-09-03","quote_1_odi":"11507386","quote_1_text":"The housing for the drive lights have failed. Replacing the bulbs does not resolve the problem. Cadillac wants to replace the entire unit because the plastic reflector has failed. Lots of Cadillac owners reporting this problem on the internet","quote_2_odi":"11255120","quote_2_text":"THE LOW BEAM HEADLIGHTS ARE SO DIM AS TO NOT BE ABLE TO BE USED AFTER DARK. HIGH BEAMS ARE REQUIRED TO SAFELY DRIVE AT NIGHT THUS BLINDING ONCOMING TRAFFIC OR RISKING BEING TICKETED","quote_3_odi":"11567273","quote_3_text":"The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed at night, she became aware that the headlamps were extremely dim, affecting nighttime visibility","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2012-sunroof-water-intrusion","label":"Sunroof drain water intrusion into cabin","component_code":"STRUCTURE","complaint_count":9,"date_range":"2020-01 → 2026-04","source_complaint_count":416,"reviewed_at":"2026-09-03","quote_1_odi":"11729757","quote_1_text":"The contact owns a 2012 Cadillac SRX. The contact stated that the vehicle was having a failure with the drains for the sunroof. The contact stated that water was draining directly into the driver's and passenger’s side footwells","quote_2_odi":"11329279","quote_2_text":"SUNROOF FLOODING IN FRONT PASSENGER FLOOR, WATER SATURATION ON FRONT PASSENGER CARPET","quote_3_odi":"11298396","quote_3_text":"MY HUSBAND RESEARCHED TO FIND THIS MODEL HAS FAULTY DRAIN HOSE IN SUNROOF CAUSING WATER TO LEAK INTO VEHICLE RESULTING IN EROSION IN THE ELECTRICAL MODULE CAUSING SHORT OUT YET CADILLAC, OR GM WILL ADMIT","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2012-toe-link-suspension","label":"Rear suspension toe-link failure after recall","component_code":"SUSPENSION","complaint_count":32,"date_range":"2020-11 → 2025-06","source_complaint_count":416,"reviewed_at":"2026-09-03","quote_1_odi":"11619003","quote_1_text":"To whom it may concern, I am writing this as a complaint on the rear toe link separation recall that was performed on our 2012 Cadillac SRX","quote_2_odi":"11566688","quote_2_text":"I was driving down a highway and all of the sudden the back end of my car started swerving back and forth. I almost lost control, but managed to get it slowed down without causing an accident","quote_3_odi":"11445211","quote_3_text":"While driving on the highway my car suddenly went sideways five times. I had no control over my vehicle and luckily did not hit another vehicle","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2012-brake-pedal-floor","label":"Brake pedal loses stopping power intermittently","component_code":"SERVICE BRAKES","complaint_count":27,"date_range":"2019-11 → 2025-06","source_complaint_count":416,"reviewed_at":"2026-09-03","quote_1_odi":"11652641","quote_1_text":"The contact owns a 2012 Cadillac SRX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended","quote_2_odi":"11434204","quote_2_text":"The brakes get soft and go almost to the floor at times. This usually happens after having to brake hard for a sudden stop","quote_3_odi":"11288591","quote_3_text":"I PURCHASED MY 2012 CADILLAC SRX4 NEW WITH AN EXTENDED WARRANTY. ONE MONTH AFTER MY EXTENDED WARRANTY RAN OUT THE BRAKES STARTED GOING TO THE FLOOR AND I CAN BARELY STOP THE VEHICLE","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2012-airbag-non-deployment","label":"Airbags fail to deploy in frontal or side impact","component_code":"AIR BAGS","complaint_count":6,"date_range":"2020-12 → 2026-06","source_complaint_count":416,"reviewed_at":"2026-09-03","quote_1_odi":"11744662","quote_1_text":"A deer rammed my passager side . airbag light was always on saying passenger airbag off . but when it explodes it injured my passenger","quote_2_odi":"11731874","quote_2_text":"2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled","quote_3_odi":"11601774","quote_3_text":"My side air bags deployed for no apparent reason","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2013-steering-column","label":"Steering column defect causing veer or clunking noise","component_code":"STEERING","complaint_count":7,"date_range":"2013-03 → 2019-10","source_complaint_count":72,"reviewed_at":"2026-09-03","quote_1_odi":"11269500","quote_1_text":"THE ELECTRICALLY ADJUSTABLE STEERING WHEEL HAS TWO BOLTS THAT HOLD THE UP DOWN BRACKET ON THE STEERING WHEEL. ONE BOLT FELL OUT AND THE OTHER ONE WAS LOOSE","quote_2_odi":"10502504","quote_2_text":"TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT. THE CONTACT MENTIONED THAT THE VEHICLE WAS MAKING AN ABNORMAL CLUNKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER","quote_3_odi":"10683742","quote_3_text":"AT 27K MILES OUR 2013 CTS PREMIUM MODEL DEVELOPED A UNIQUE NATURAL CHARACTERISTIC, THE FRONT WHEELS BIND WHEN TURNING","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2013-subframe-bearing","label":"Subframe crack and wheel bearing failure","component_code":"SUSPENSION, STRUCTURE","complaint_count":5,"date_range":"2017-03 → 2024-03","source_complaint_count":72,"reviewed_at":"2026-09-03","quote_1_odi":"11579082","quote_1_text":"Found a crack along the tab of my subframe along the rear control arm pocket. Searching for solutions and repairs, I found several hundred people who broke the tab while driving on CTSVowners, ctsvforum and various Facebook groups","quote_2_odi":"11057480","quote_2_text":"FRONT HUB BEARINGS DAMAGED AT 77,000 MILE AND AGAIN AT 129,000 MILES. CADILLAC FORUM HAS MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME COMPLAINT","quote_3_odi":"10959125","quote_3_text":"TWO WHEEL BEARINGS HAD TO BE REPLACED, ONE IN DEC 2016 AND THE OTHER IN FEB 2017. CAR HAS ONLY 42,000 MILES. IS THERE A SERVICE MEMO ABOUT THIS?","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2013-headlight-water","label":"Headlight assembly water intrusion and fogging","component_code":"EXTERIOR LIGHTING","complaint_count":4,"date_range":"2016-01 → 2020-06","source_complaint_count":72,"reviewed_at":"2026-09-03","quote_1_odi":"11327442","quote_1_text":"TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, HE WAS INFORMED THAT THE DRIVER'S SIDE HEADLIGHT WAS NOT ILLUMINATED","quote_2_odi":"10822183","quote_2_text":"I HAVE A 2013 CTS CADILLAC AND THE HEADLIGHT ASSEMBLIES FOG UP ON THE INSIDE OF THE ASSEMBLY. THIS HAPPENS WHEN IT RAINS OR IS WET DEALER REPLACED THE HEADLIGHT ASSEMBLIES BUT THESE ARE WORST THAN THE ORIGINALS","quote_3_odi":"11096964","quote_3_text":"WAS STOPPED BY THE POLICE BECAUSE MY LICENSE PLATE LIGHTS AND 3RD BRAKE LIGHT WEREN'T WORKING. I CHECKED ONLINE CADILLAC FORUMS AND DISCOVERED A COMMON PROBLEM WITH THE WIRING HARNESS BREAKING WHERE IT BENDS NEXT TO THE PASSENGER TRUNK HINGE","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2013-ignition-stall","label":"Ignition switch recall and unexpected engine stall","component_code":"ELECTRICAL SYSTEM","complaint_count":24,"date_range":"2014-02 → 2025-02","source_complaint_count":72,"reviewed_at":"2026-09-03","quote_1_odi":"10637331","quote_1_text":"I RECEIVED A RECALL NOTICE ON MY CADILLAC CTS 2013 REGARDING A DEFECTIVE IGNITION SYSTEM, GM'S REMEDY FOR THIS POTENTIALLY DEADLY DEFECT IS TWO SMALL RINGS TO ADD TO THE KEY RING","quote_2_odi":"11645666","quote_2_text":"driving to work on very busy highway. The engine light and Service Battery charging system came on, then went to battery saver almost instantly. Radio cut off, heat cutt off and the Car cut off in the middle of the highway before I could safely get over","quote_3_odi":"10643834","quote_3_text":"TL* THE CONTACT OWNED A 2013 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE VEHICLE WAS DESTROYED","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2013-airbag-nondeploy","label":"Air bag non-deployment and service light","component_code":"AIR BAGS","complaint_count":10,"date_range":"2014-01 → 2024-12","source_complaint_count":72,"reviewed_at":"2026-09-03","quote_1_odi":"11632917","quote_1_text":"I noticed that on the dash a message that service is needed on one of the airbags. I then scheduled appointment to have the problem corrected","quote_2_odi":"11415011","quote_2_text":"TL* THE CONTACT OWNED A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CONTACT CRASHED INTO A DEER WHICH CAUSED AN AIR BAG DEPLOYMENT MESSAGE; THE AIR BAGS WERE NOT DEPLOYED","quote_3_odi":"10561336","quote_3_text":"TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS DRIVING 15 MPH WHEN ANOTHER VEHICLE CRASHED INTO HER REAR. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT RESPOND. ADDITIONALLY, THE AIR BAGS FAILED TO DEPLOY","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2013-transmission-leak","label":"Transmission fluid leak and shifting failure","component_code":"POWER TRAIN","complaint_count":6,"date_range":"2013-01 → 2024-04","source_complaint_count":72,"reviewed_at":"2026-09-03","quote_1_odi":"11584526","quote_1_text":"The contact owns a 2013 Cadillac CTS. The contact stated that the transmission fluid was leaking, and the vehicle stalled while driving at various speeds","quote_2_odi":"10494477","quote_2_text":"EXTREME LOSE STEERING, WAY TO LOSE CANT FEEL THE ROAD, ALSO THE TRANSMISSION IS NOT SHIFTING RIGHT IT HAS A DELAY THEN SHIFTS VERY HARD. THE CAR IS VERY HARD TO DRIVE. *TR","quote_3_odi":"10914894","quote_3_text":"SOLENOID THAT COMMUNICATES WITH THE TRANSMISSION AND THE COMPUTER. (THIS WAS CAUSING THE THE STABILITY TRAC TO KICK ON AND SOMETIMES SHUT THE CAR OFF WHILE DRIVING OR SITTING STILL TURNING)","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2013-brake-response","label":"Brake response delay and failure to stop","component_code":"SERVICE BRAKES","complaint_count":4,"date_range":"2013-03 → 2018-11","source_complaint_count":72,"reviewed_at":"2026-09-03","quote_1_odi":"11154620","quote_1_text":"CAR HAS NO BREAKS WHEN FIRST STARTED IT TAKES ABOUT 30 SECONDS AFTER START FOR BREAKS TO WORK THIS HAPPENS AFTER CAR IS PARKED OVERNIGHT ALL THE TIME","quote_2_odi":"10504050","quote_2_text":"UNINTENDED ACCELERATION; VEHICLE ACCELERATED BACKING OUT OF DRIVEWAY AFTER PLACED IN REVERSE WITHOUT STEPPING ON ACCELERATOR; BRAKES WOULD NOT STOP VEHICLE; VEHICLE COLLIDED INTO NEIGHBOR'S TRUCK WHICH WAS PARKED ACROSS THE STREET","quote_3_odi":"11089627","quote_3_text":"BRAKES ON MY CTS 2013 CADILLAC , ON MARCH 29, I MADE A TURN TO PARK MY CAR FROM THE RIGHT SIDE OF THE STREET MAMARONECK AVENUE IN WHITE PLAINS TO THE LEFT THERE WERE NO PARKING SPACES ON THE RIGHT","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2013-dim-headlights","label":"Low-beam headlight dimming from moisture intrusion","component_code":"EXTERIOR LIGHTING","complaint_count":110,"date_range":"2019-04 → 2026-05","source_complaint_count":393,"reviewed_at":"2026-09-03","quote_1_odi":"11384826","quote_1_text":"THE HEADLIGHTS ARE DEFECTIVE ON THOUSANDS OF CADILLAC SRX MODELS, 2010-2015. THE LIGHT BULBS ARE FINE BUT THE REFLECTIVE CHROME INSIDE THE LIGHT PEELS AWAY AND THE LIGHTS DO PRODUCE ENOUGH LIGHT TO SEE AT NIGHT. THIS IS CERTAINLY A SAFETY ISSUE AND HOPE YOU INVESTIGATE","quote_2_odi":"11512829","quote_2_text":"Same issue in two class action lawsuits against GM: moisture entered the headlight casing which eroded the plating reflecting the light, resulting in dim headlights, unsafe to drive at night","quote_3_odi":"11433346","quote_3_text":"The front headlights are extremely deem. Found moisture inside the light assembly, having no damage to cause such moisture buildup. The front headlights both low beam and high beam failed at night on 16th September 2021 due to but not limited to moisture and then i discovered","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2013-cue-screen-delamination","label":"CUE touchscreen cracking and unresponsiveness","component_code":"ELECTRICAL SYSTEM","complaint_count":16,"date_range":"2019-12 → 2025-08","source_complaint_count":393,"reviewed_at":"2026-09-03","quote_1_odi":"11340494","quote_1_text":"THE CADILLAC CUE SCREEN CRACKED, LIKE A SPIDER WEB. UNABLE TO USE SCREEN FOR NAVIGATION, PHONE, RADIO, CLIMATE, WEATHER, ETC.00","quote_2_odi":"11373226","quote_2_text":"THE CUE INFOTAINMENT SYSTEM IS NO LONGER OPERABLE. THE SCREEN HAS A WEBBING EFFECT WHICH IS CALLED DELAMINATION. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED TO THIS VEHICLE","quote_3_odi":"11678286","quote_3_text":"The contact owns a 2013 Cadillac SRX. The contact stated that there were web-like cracks that had developed inside the infotainment screen, causing difficulty in accessing various electrical functions needed to safely operate the vehicle","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2013-brake-pedal-floor","label":"Brake pedal travel to floor with reduced stopping power","component_code":"SERVICE BRAKES","complaint_count":7,"date_range":"2020-03 → 2026-01","source_complaint_count":393,"reviewed_at":"2026-09-03","quote_1_odi":"11317675","quote_1_text":"BRAKES GIVE OUT WHEN PRESSED A HARD WHILE IN MOTION TO COME TO A STOP. WHILE STOPPED BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR AND BRAKES DO NOT ENGAGE.HAVE TO PUMP BRAKE PEDAL CONTINUOUSLY WHILE STOPPED TO REGAIN PRESSURE OR WHILE IN MOTION BRAKES DO NOT ENGAGE","quote_2_odi":"11457983","quote_2_text":"The contact owns a 2013 Cadillac SRX. The contact stated while driving approximately 10 MPH and when attempting to make a stop, the brake pedal traveled to the floorboard. The failure occurred consistently","quote_3_odi":"11593783","quote_3_text":"There have been many times where while driving that the breaks don’t work properly, you can push the break all the way down and it still work stop","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2013-rear-toe-link-suspension","label":"Rear suspension toe-link recall and instability","component_code":"SUSPENSION","complaint_count":11,"date_range":"2020-11 → 2024-06","source_complaint_count":393,"reviewed_at":"2026-09-03","quote_1_odi":"11374309","quote_1_text":"LOSS OF VEHICLE CONTROL DUE TO TOE-LINK ADJUSTMENT FAILURE. FOR MONTHS BEFORE THE LOSS OF CONTROL INCIDENT, THE REAR OF THE 2013 CADILLAC SRX WOULD WOBBLE SLIGHTLY AT HIGHWAY SPEEDS (50+ MPH)","quote_2_odi":"11427448","quote_2_text":"The contact owns a 2013 Cadillac SRX. The contact stated while driving 50 mph, the rear end of the vehicle started swerving uncontrollably. There were no warning lights illuminated","quote_3_odi":"11432279","quote_3_text":"2013 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION TOE LINK SAFETY RECALL. THE CONSUMER REFERENCED RECALL N212340980. THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE A RECALL REPAIR","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"cadillac-srx-2013-transmission-hesitation","label":"Transmission hesitation and false shift-to-park warnings","component_code":"POWER TRAIN","complaint_count":10,"date_range":"2019-08 → 2025-03","source_complaint_count":393,"reviewed_at":"2026-09-03","quote_1_odi":"11257698","quote_1_text":"TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN IT SHOULD HAVE ACCELERATED. ALSO, WHEN THE VEHICLE SLOWED DOWN, THERE WAS A HARD DOWNSHIFT","quote_2_odi":"11351789","quote_2_text":"SHIFT TO PARK ERROR-CAR NOT REGISTERING WHEN IN PARK. SYSTEM DISPLAY SAYS \"SHIFT TO PARK\" AFTER MOVING SHIFT CONTROL TO THE PARK POSITION. WILL NOT ALLOW ME TO SAFELY SHUT DOWN/TURN OFF VEHICLE","quote_3_odi":"11470825","quote_3_text":"When I park car in PARK...IT SAYS SHIFT TO PARK and I must wiggle gear shifter to get it correctly in PARK OR IT ROLLS IF NOT..THIS SAFETY ISSUE HAPPENS EACH TIME I DRIVE MY CADILLAC SRX","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2019-camshaft-carrier-oil-leak","label":"Camshaft carrier oil seal leak","component_code":"ENGINE","complaint_count":3,"date_range":"2026-01 → 2026-05","source_complaint_count":20,"reviewed_at":"2026-09-03","quote_1_odi":"11725277","quote_1_text":"I took my car is for service at the Cadillac dealership and they stated there was an oil leak from the camshaft carrier. When I asked more questions they stated it was a fairly common problem with the XT4 and a few other models where there was a faulty seal at the \"T-joint\" (cam","quote_2_odi":"11709711","quote_2_text":"During oil change Cadillac mechanic noted camshaft oil seal leak. Video was provided. Mileage on car is 51,534 at that time. I feel that this is too premature and repair requires pulling the engine. Very expensive. Quote was $4,597","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2019-engine-oil-leak-gasket","label":"Engine oil leak from intake manifold gasket","component_code":"ENGINE","complaint_count":2,"date_range":"2023-05 → 2023-11","source_complaint_count":20,"reviewed_at":"2026-09-03","quote_1_odi":"11556196","quote_1_text":"The engine started to leak oil, coming down the passenger side of the motor. This was around at 22,000 miles. The dealer says that this is a leaking intake manifold gasket. It has taken them 3 separate repairs to fix this issue. I feel that my engine warranty from Cadillac","quote_2_odi":"11521742","quote_2_text":"2019 CADILLAC XT-4 [XXX] MILEAGE IN FIRST SERVICE ATTEMPT 27500 4/28/2023 BROUGHT THE XT-4 IN FOR SERVICE IN WILLIAMSBURG VIRGINIA AND FOR AN OIL DRIP PROBLEM. OIL LEAKING DOWN THE SIDE OF THE MOTOR FACING THE PASSENGER SIDE. DEALER REPLACED NUMEROUOS GASKETS AND ENGINE COVERS","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2019-timing-chain-transmission-power-loss","label":"Timing chain and transmission failure cause power loss","component_code":"POWER TRAIN","complaint_count":4,"date_range":"2019-01 → 2025-11","source_complaint_count":20,"reviewed_at":"2026-09-03","quote_1_odi":"11625489","quote_1_text":"Toward the end of October 2024, my truck's check engine light came on. I took the vehicle to the dealership to have the oil changed. Two days later, the engine said, \"Engine power reduced,\" so I took it to a repair shop, and they diagnosed the timing chain. I took it to another","quote_2_odi":"11170274","quote_2_text":"CAR SHUTTERING/BUCKING DURING ACCELERATION FROM STOP AND AT STEADY HIGHWAY SPEED. TACHOMETER SHOWED APPROX THREE HUNDRED RPM FLUCTUATION AT STEADY SPEED. DEALER STATED CAR HAS LEAKED COOLANT INTO TRANSMISSION FROM TRANS COOLER CAUSING FIALURE OF TRANSMISSION","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2019,"make":"Cadillac","make_slug":"cadillac","model":"XT4","model_slug":"xt4","cluster_id":"xt4-2019-daytime-running-light-failure","label":"Daytime running light failure from overheating","component_code":"EXTERIOR LIGHTING","complaint_count":4,"date_range":"2024-10 → 2025-10","source_complaint_count":20,"reviewed_at":"2026-09-03","quote_1_odi":"11693817","quote_1_text":"The passenger side DRL/turn signal is dim causing the vehicle visability to be reduced and other drivers unable to see turn indications, increasing the risk of crash. The design of the unit places undue heat near the circuit board causing the unit to fail. The driver's side does","quote_2_odi":"11690054","quote_2_text":"Both running light modules failed due to overheating because there was no heatsink thermal compound installed on either unit. They had to be replaced. Repair was successful","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2019/cadillac/xt4","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2013-air-suspension-failure","label":"Rear air suspension leveling system failure","component_code":"SUSPENSION","complaint_count":25,"date_range":"2015-06 → 2026-02","source_complaint_count":103,"reviewed_at":"2026-09-04","quote_1_odi":"10905186","quote_1_text":"REAR SUSPENSION FAILED DRIVING DOWN HIGHWAY AT APPROX 60 MPH. REAR END OF VEHICLE WAS LOWERED TO THE POINT WHERE THE TIRE WAS RUBBING ON UNDERCARRIAGE. CAR WAS VERY UNSTABLE AND BOUNCING UP AND DOWN VIOLENTLY. MESSAGE ON DASHBOARD STATED \"SERVICE LEVELING SYSTEM\"","quote_2_odi":"11099537","quote_2_text":"WHILE DRIVING ON THE HWY, MY REAR SUSPENSION LOST ALL AIR AND DROPPED FULLY CAUSING A VERY BUMPY RIDE AND UNSAFE HANDLING. VEHICLE SHOWED A LEVELING FAULT ON THE DASH","quote_3_odi":"11402892","quote_3_text":"THE SUSPENSION IN THE REAR OF THE VEHICLE WILL SUDDENLY AND WITHOUT WARNING TOTALLY COLLAPSE. THIS HAS HAPPENED WHILE DRIVING AND ALSO ONE FIRST GETTING INTO AND STARTING THE CAR","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2013-cue-touchscreen-failure","label":"CUE touchscreen and infotainment display failure","component_code":"ELECTRICAL SYSTEM","complaint_count":16,"date_range":"2012-07 → 2024-01","source_complaint_count":103,"reviewed_at":"2026-09-04","quote_1_odi":"11328171","quote_1_text":"2013 CADILLAC XTS CUE SYSTEM DISPLAY SCREEN HAS SPIDER CRACK THROUGH OUT THE SCREEN. IT DOES NOT RESPOND TO TOUCH","quote_2_odi":"11219847","quote_2_text":"THE CUE SYSTEM IN MY CAR DOES NOT WORK AND HAS NOT WORKED SINCE SEPTEMBER, 2018. THIS AFFECTS THE NAVIGATION SYSTEM, PHONE SYSTEM, CLIMATE CONTROLS (HEATING AND COOLING), RADIO AND WEATHER CHANNEL","quote_3_odi":"11140826","quote_3_text":"THE NAVIGATION SYSTEM IN MY 2013 CADILLAC XTS IS INOPERATIVE. CADILLAC HAS KNOWN ABOUT THIS ISSUES SINCE 2013. THE SCREEN CRACKS AND THE NAVIGATION AND HEATER CONTROLS DO NOT FUNCTION","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2013-wheel-rim-bending-vibration","label":"Wheel rim bending and tire vibration","component_code":"WHEELS","complaint_count":7,"date_range":"2014-12 → 2017-10","source_complaint_count":103,"reviewed_at":"2026-09-04","quote_1_odi":"10825644","quote_1_text":"THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR RIMS WERE BENT","quote_2_odi":"10734072","quote_2_text":"RIMS ARE POOR DESIGN . ALL RIMS ARE BENT WITH NORMAL DRIVINGS","quote_3_odi":"11033546","quote_3_text":"THE CONTACT OWNS A 2013 CADILLAC XTS WITH VOGUE CUSTOM BUILT TIRES, SIZE: 245/40/20 (NA). WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS INFORMED THAT THE FRONT DRIVER SIDE TIRE WAS CUT","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2013-headrest-lock-failure","label":"Rear seat headrest fails to lock upright","component_code":"SEATS","complaint_count":3,"date_range":"2016-10 → 2025-04","source_complaint_count":103,"reviewed_at":"2026-09-04","quote_1_odi":"11550616","quote_1_text":"Rear seat head restraint does not lock in upright position. I drive with read head restraint folded down for visibility","quote_2_odi":"10919147","quote_2_text":"THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V525000 (SEATS), BUT THE FAILURE RECURRED","quote_3_odi":"11656856","quote_3_text":"My VIN is not associated with the recall, identified as NHTSA ID 12V525. It affected 12,626 2013 Cadillac XTS vehicles manufactured between October 12, 2011, and August 30, 2012","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2013-sunroof-glass-failure","label":"Sunroof glass shattering or seal leak","component_code":"STRUCTURE","complaint_count":3,"date_range":"2014-03 → 2017-08","source_complaint_count":103,"reviewed_at":"2026-09-04","quote_1_odi":"10990865","quote_1_text":"WHILE DRIVING ON EXPRESSWAY GOING APPROXIMATELY 70 MPH SUNROOF GLASS SUDDENLY EXPLODED OUT OF NOWHERE, GLASS SHATTERED AND SPREAD ALL THROUGHOUT MY CAR DROPPING ONTO MYSELF MY WIFE AND MY CHILDREN","quote_2_odi":"11012386","quote_2_text":"SUNROOF SEAL HAS DETACHED FROM PRESS FITTING WITH SUNROOF AND LEAKS WATER WHILE DRIVING DURING RAIN","quote_3_odi":"10573402","quote_3_text":"THE CONTACT ALSO STATED THAT THE SUN ROOF SUDDENLY EXPLODED","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"xts-2013-electrical-stall-power-loss","label":"Sudden engine stall and electrical power loss","component_code":"ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE","complaint_count":17,"date_range":"2014-07 → 2022-12","source_complaint_count":103,"reviewed_at":"2026-09-04","quote_1_odi":"11122476","quote_1_text":"IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING","quote_2_odi":"10916496","quote_2_text":"CAR LOST ENGINE POWER, POWER STEERING, POWER BREAKS AND ALL ELECTRICAL FUNCTION EXCEPT FOR HAZARD LIGHTS. THIS HAS HAPPENED 7 TIMES AND I HAVE TAKEN IT FOR TWO REPAIRS","quote_3_odi":"11499363","quote_3_text":"The contact owned a 2013 Cadillac XTS. The contact stated that they parked their vehicle and approximately 5-10 minutes afterward the vehicle caught fire","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"2014-cadillac-srx-headlight-dim-illumination","label":"Dim low-beam headlight illumination","component_code":"EXTERIOR LIGHTING","complaint_count":130,"date_range":"2020-01 → 2026-07","source_complaint_count":389,"reviewed_at":"2026-09-05","quote_1_odi":"11720103","quote_1_text":"The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the front headlights were extremely dim. The contact stated that the dim headlights made the vehicle unsafe at night because of inadequate illumination","quote_2_odi":"11694810","quote_2_text":"Headlamps are very weak on low beams","quote_3_odi":"11633211","quote_3_text":"The contact owns a 2014 Cadillac SRX. The contact stated that the headlamps were extremely dim and failed to properly illuminate the roadway while driving","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"2014-cadillac-srx-rear-suspension-toe-link","label":"Rear suspension toe-link failure","component_code":"SUSPENSION","complaint_count":14,"date_range":"2021-01 → 2023-04","source_complaint_count":389,"reviewed_at":"2026-09-05","quote_1_odi":"11422544","quote_1_text":"The contact owns a 2014 Cadillac SRX. The contact stated while driving 55 mph, she felt the vehicle swaying. The contact stated there was no warning light illuminated. The contact continued to drive the vehicle","quote_2_odi":"11397142","quote_2_text":"WAS DRIVING DOWN THE HIGHWAY GOING SPEED LIMIT OF 70 TO 75 WHEN MY CAR SUDDENLY LOST ALL CONTROL AS IF I WAS ON A SHEET OF ICE AND I TRAVELED UNCONTROLLABLY ACROSS THE ENTIRE HIGHWAY LANES INTO THE CENTER MEDIAN ALMOST INTO ONCOMING TRAFFIC ON THE OTHER SIDE BEFORE COMING TO A","quote_3_odi":"11429036","quote_3_text":"The contact owns a 2013 Cadillac SRX. The contact stated that while driving at various speeds and making turns the wheels were pulling and not feeling normal","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"2014-cadillac-srx-abs-module-failure","label":"ABS and traction control module failure","component_code":"SERVICE BRAKES","complaint_count":6,"date_range":"2022-09 → 2026-04","source_complaint_count":389,"reviewed_at":"2026-09-05","quote_1_odi":"11734001","quote_1_text":"ABS module is bad, no ABS braking. Brake light on and ABS light on. Module is no longer produced or available","quote_2_odi":"11663452","quote_2_text":"The contact owns a 2014 Cadillac SRX. The contact stated upon starting the vehicle, the ABS and traction control warning lights illuminated","quote_3_odi":"11502420","quote_3_text":"The car needs an EBCM or EBTCM depending on which. dealer I'm talking to. The stability control service and power steering are turned off and the anti-lock brakes are disabled","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"2014-cadillac-srx-cue-touchscreen-cracking","label":"CUE touchscreen cracking and failure","component_code":"ELECTRICAL SYSTEM","complaint_count":16,"date_range":"2020-04 → 2024-10","source_complaint_count":389,"reviewed_at":"2026-09-05","quote_1_odi":"11470907","quote_1_text":"My CUE screen is cracked and unresponsive. I went to the dealership and they said it was out of warranty and they would not repair item","quote_2_odi":"11348774","quote_2_text":"THE CUE SCREEN STARTED TO SPIDER ON ITS OWN","quote_3_odi":"11402848","quote_3_text":"ENTERTAINMENT CUE SYSTEM JUST STARTING CRACKING FOR NO REASON AT ALL. MY VEHICLE WAS JUST PARKED AND I CAME OUT TO MY VEHICLE AND I NOTICED THE SCREEN WAS STARTING TO CRACK AND SPREADING","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"2014-cadillac-srx-transmission-jerking","label":"Transmission jerking and hesitation","component_code":"POWER TRAIN","complaint_count":8,"date_range":"2020-07 → 2026-07","source_complaint_count":389,"reviewed_at":"2026-09-05","quote_1_odi":"11752533","quote_1_text":"Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue","quote_2_odi":"11740359","quote_2_text":"At lower speeds, especially after coasting, my car will lag for a few seconds before jerking forward","quote_3_odi":"11613720","quote_3_text":"The contact owns a 2014 Cadillac SRX. The contact stated that while attempting to drive, the vehicle failed to move. The contact noticed there was no transmission fluid in the reservoir","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"2014-cadillac-srx-liftgate-unexpected-movement","label":"Rear liftgate unexpected movement","component_code":"STRUCTURE","complaint_count":5,"date_range":"2020-09 → 2025-08","source_complaint_count":389,"reviewed_at":"2026-09-05","quote_1_odi":"11535126","quote_1_text":"The contact owns a 2014 Cadillac SRX. The contact stated while under the rear hatch door and remove items out the rear of the vehicle, the door come down and struck the contact in the back of the head","quote_2_odi":"11489242","quote_2_text":"The rear hatch door of my SRX has been not functioning properly. It opens and closes with erratic function. Regularly I've hit the button to open it and it has begun to close on me with shear force trying to crush my body while loading groceries","quote_3_odi":"11492490","quote_3_text":"Rear trunk/hatch lid: I had pressed the switch on the hatch lid to cause closing. At this point my wife walked too close to the closing hatch and it hit her, and continued to close, causing a gash on her forehead","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"SRX","model_slug":"srx","cluster_id":"2014-cadillac-srx-seat-heater-burn","label":"Driver seat heater burn","component_code":"SEATS","complaint_count":3,"date_range":"2020-04 → 2025-03","source_complaint_count":389,"reviewed_at":"2026-09-05","quote_1_odi":"11646693","quote_1_text":"I started my car using the remote start. When I opened my car the driver side seat was smoking and a hole had been burned in the back","quote_2_odi":"11555763","quote_2_text":"Seat heater burned a hole through the seat on the driver side","quote_3_odi":"11322843","quote_3_text":"MY DRIVERS SIDE SEAT BACK HAS A BURN WHOLE CAUSED BY SEAT HEATER WHILE DRIVING","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/srx","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2013-power-steering-assist-loss","label":"Loss of electric power steering assist","component_code":"STEERING","complaint_count":14,"date_range":"2012-11 → 2025-08","source_complaint_count":160,"reviewed_at":"2026-09-07","quote_1_odi":"11634096","quote_1_text":"I had a total loss of steering about two weeks ago, scariest thing ever in my 50 years of driving. A local automotive shop inspected the car and found one steering motor bolt missing and two broken/sheared laying in their casting holes","quote_2_odi":"10594034","quote_2_text":"I TURNED THE CAR OFF IN MY DRIVEWAY. WHEN I STARTED IT THE POWER STEERING DIDN'T WORK","quote_3_odi":"10733567","quote_3_text":"TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE THE DRIVING 50 MPH, THE POWER STEERING LIGHT ILLUMINATED AND PREVENTED THE DRIVER FROM TURNING THE STEERING WHEEL","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2013-transmission-shift-cable-failure","label":"Transmission shift cable detachment","component_code":"POWER TRAIN","complaint_count":16,"date_range":"2014-09 → 2024-10","source_complaint_count":160,"reviewed_at":"2026-09-07","quote_1_odi":"11112946","quote_1_text":"RELATED TO NHTSA CAMPAIGN NUMBER: 14V338000. ON THE AFTERNOON OF JUNE 16, 2018, MY 2013 CADILLAC ATS STUCK IN NEUTRAL","quote_2_odi":"11538026","quote_2_text":"Second time shifter cable failed. Thankfully I was in park and not driving. I had it replaced in 2021 and now 2023 it did the same thing","quote_3_odi":"11265929","quote_3_text":"I PULLED OVER 2 SEE WHAT A NOISE WAS PUT IT IN PARK THANK GOD I DID BECAUSE WHEN I TRY TO PUT IT BACK IN GEAR IT WOULD NOT GO INTO ANY GEARS BUT THE SHIFTER REMOVE IT JUST WASN'T CONNECTED IF I WOULD HAVE BEEN IN GEAR I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2013-rear-differential-leak","label":"Rear differential fluid leak","component_code":"POWER TRAIN","complaint_count":7,"date_range":"2019-06 → 2023-04","source_complaint_count":160,"reviewed_at":"2026-09-07","quote_1_odi":"11222825","quote_1_text":"IMPROPER REAR DIFFERENTIAL RING GEAR WELD. THERE IS A GAP THAT IS NOT PROPERLY SEALED ON REAR DIFFERENTIAL HOUSING THAT CAUSES FLUIDS TO LEAK","quote_2_odi":"11469601","quote_2_text":"I was making a left turn and I heard a loud popping noise. I pulled the vehicle into a parking lot","quote_3_odi":"11398266","quote_3_text":"ON THE MULTIPOINT INSPECTION,IT WAS NOTED THAT THERE IS A SAFETY ISSUE. THE REAR DIFFERENTIAL WAS LEAKING WHICH CAN CAUSE THE TIRES TO SEIZE WHILE DRIVING","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2013-cue-touchscreen-failure","label":"CUE touchscreen failure","component_code":"ELECTRICAL SYSTEM","complaint_count":16,"date_range":"2015-10 → 2021-04","source_complaint_count":160,"reviewed_at":"2026-09-07","quote_1_odi":"10909950","quote_1_text":"TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT THE CADILLAC USER EXPERIENCE (CUE) SYSTEM FAILED WITHOUT WARNING","quote_2_odi":"11115815","quote_2_text":"THE CUE INFOTAINMENT SYSTEM IS STARTING TO FAIL. SEVERAL SELECTIONS I.E. \"MEDIA\" AND \"SCAN\" ARE NOT WORKING","quote_3_odi":"11350915","quote_3_text":"MY CUE SCREEN HAS COMPLETELY SPIDERWEBBED AND IS NO LONGER FUNCTIONING. I CAN BARELY SEE MY BACK UP CAM","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2013-headlight-leveling-fault","label":"Adaptive headlight auto-leveling malfunction","component_code":"EXTERIOR LIGHTING","complaint_count":5,"date_range":"2013-11 → 2023-10","source_complaint_count":160,"reviewed_at":"2026-09-07","quote_1_odi":"11547616","quote_1_text":"Adaptive forward lighting malfunctions. Lights point upward sometimes while driving and will not change. It blinds on coming vehicles","quote_2_odi":"11173191","quote_2_text":"AUTO-LEVELING HID HEADLIGHTS, ONE OR BOTH DO NOT PROPERLY AIM WHEN CAR IS STARTED AND HEADLAMP GOES THRU ITS SELF-CHECK. APPROX. 50% OF THE TIME A HEADLAMP WILL INITIALIZE AND AIM UP TOWARD THE SKY","quote_3_odi":"11402710","quote_3_text":"ON STARTUP THE HEADLIGHTS AUTO LEVEL. ISSUE ARISES WHEN HEADLIGHTS DO NOT PROPERLY LEVEL AND ARE LEFT AT UNSAFE POSITIONS","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2013,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2013-engine-stall-deceleration","label":"Engine stall while decelerating to a stop","component_code":"POWER TRAIN, ENGINE","complaint_count":34,"date_range":"2013-05 → 2020-06","source_complaint_count":160,"reviewed_at":"2026-09-07","quote_1_odi":"11265940","quote_1_text":"SEVERAL TIMES WHEN SLOWING DOWN OR COMING TO A COMPLETE STOP AT A RED LIGHT OR STOP SIGN THE VEHICLE SHUDDERS AND SHUT OFF HAVE TO RESTART IT I'VE ALMOST BEEN HIT A FEW TIMES THE MAJOR PROBLEM I'D LIKE TO HAVE A LOW IDLE OR SOMETHING I DON'T UNDERSTAND","quote_2_odi":"10560416","quote_2_text":"WHEN THE VEHICLE IS COMING TO A STOP OR SLOWING DOWN WITH THE CAR IN EITHER NEUTRAL OR THE CLUTCH PRESSED ALL THE WAY DOWN, THE VEHICLE WILL STALL. THE STALL IS NOT ABRUPT BUT VERY SUBTLE","quote_3_odi":"10554791","quote_3_text":"MY VEHICLE IS A 6-SPEED MANUAL...TWICE NOW IN THE LAST MONTH IT HAS STALLED AT A COMPLETE STOP EVEN THE CLUTCH IS FULLY DEPRESSED","vehicle_page":"https://www.wrench.pro/vehicles/2013/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2014-shift-cable-park-failure","label":"Shift cable detachment and Park engagement failure","component_code":"POWER TRAIN","complaint_count":16,"date_range":"2014-10 → 2026-08","source_complaint_count":104,"reviewed_at":"2026-09-07","quote_1_odi":"11757509","quote_1_text":"My 2014 Cadillac ATS experienced a transmission shift cable/linkage failure. After driving normally, I pulled into my garage and moved the shifter to Park. The physical shifter was in Park, but the instrument cluster continued to indicate Drive (D)","quote_2_odi":"11268263","quote_2_text":"CAR WAS PARKED IN PARKING SPOT/LOT OF HEB. STARTED ENGINE AND GEAR SHIFT LEVER WAS SHIFTING W/OUT PRESSING THE BRAKE WHILE REMAINING IN PARK. THE CAR WOULD NOT MOVE. CALLED TOW TRUCK","quote_3_odi":"11123113","quote_3_text":"TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CONTACT'S MOTHER OPENED THE DRIVER'S DOOR AND THE VEHICLE CAME OUT OF GEAR AND ROLLED BACKWARDS","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2014-rear-differential-leak","label":"Rear differential and axle seal leak","component_code":"POWER TRAIN","complaint_count":8,"date_range":"2018-10 → 2026-08","source_complaint_count":104,"reviewed_at":"2026-09-07","quote_1_odi":"11759033","quote_1_text":"In August 2026, at approximately 99,639 miles, my 2014 Cadillac ATS was taken to an authorized Cadillac dealership for service. During the inspection, the dealership discovered and diagnosed a leaking right rear axle shaft seal","quote_2_odi":"11588572","quote_2_text":"After routine maintenance (oil change) at Cadillac of Knoxville on 5/7/2024, I was notified that my rear differential was leaking","quote_3_odi":"11132975","quote_3_text":"TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SHIFTED INTO REVERSE AND HEARD GRINDING NOISES","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2014-cue-touchscreen-failure","label":"CUE touchscreen cracking and unresponsiveness","component_code":"ELECTRICAL SYSTEM","complaint_count":17,"date_range":"2016-05 → 2022-12","source_complaint_count":104,"reviewed_at":"2026-09-07","quote_1_odi":"11414428","quote_1_text":"STARTED MY CAR ONE DAY AND THE CUE SCREEN WAS BLACK AND UNRESPONSIVE. I DO NOT HAVE ANY FEATURES NEEDED TO FEEL SAFE IN MY CAR (BACK UP SCREEN, RADIO, BLUETOOTH, NAVIGATION, AIR CONDITIONING, TEMPERATURE CONTROL, ETC.)","quote_2_odi":"11324459","quote_2_text":"MY CADILLAC ATS CUE SCREEN OR TOUCH SCREEN HAS CRACKED FOR THE SECOND TIME","quote_3_odi":"11182720","quote_3_text":"THE CUE INFORTAINMENT SYSTEM IS FAULTY. BESIDES CONTROLLING THE RADIO FUNCTIONS, IT CONTROLS THE BLUETOOTH AND AC SETTINGS. THE SCREEN FREEZES ALL THE TIME AND BLUETOOTH IS DROPPING OR PAUSING THE CALLS CREATING SAFETY HAZARDS WHILE DRIVING","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2014-tire-sidewall-separation","label":"Tire sidewall cracking and separation","component_code":"TIRES","complaint_count":3,"date_range":"2015-08 → 2022-08","source_complaint_count":104,"reviewed_at":"2026-09-07","quote_1_odi":"11480249","quote_1_text":"The contact owns a 2014 Cadillac ATS equipped with Bridgestone Tires, Tire Line: DriveGuard Plus, Tire Size: 225/40/R18, Dot Number: EJ17CMM0922","quote_2_odi":"11152012","quote_2_text":"CADILLAC ATS 2014 - WHEELS/TIRE RIMS - I PURCHASED THE CAR IN 2014 WITH MICHELIN RUN-FLAT LOW PROFILE TIRES. AS OF TODAY, NOVEMBER 16, 2018, I HAVE REPLACED 22 TIRES, DUE TO THE TIRE ITSELF SEPARATING FROM THE TIRE RIM","quote_3_odi":"10747979","quote_3_text":"I DISCOVERED WHILE MY CAR WAS PARKED IN THE GARAGE THAT THE RIGHT FRONT TIRE HAD A PROTRUDING SIDEWALL NEXT TO THE RIM, WITH ABOUT A 4-INCH SPLIT AND EXPOSED STEEL BELT","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2014-power-steering-fault","label":"Power steering fault and lockup","component_code":"STEERING","complaint_count":5,"date_range":"2015-12 → 2024-11","source_complaint_count":104,"reviewed_at":"2026-09-07","quote_1_odi":"11627586","quote_1_text":"The contact owns a 2014 Cadillac ATS. The contact stated while driving approximately 35 MPH, the \"Power Steering Fault Drive with Care\" message was displayed on the instrument panel and the vehicle became difficult to maneuver","quote_2_odi":"11486645","quote_2_text":"Power Steering locks up when trying to turn under 20 mph. Have found other safety recalls through GM for the same issue on the 2014 ATS and have contacted a dealer but they have stated it is not for my VIN #","quote_3_odi":"10816191","quote_3_text":"INTERMITTENT ELECTRIC POWER STEERING ASSIST FAILURES. FAILURES SEEM TO OCCUR MOST OFTEN WHEN THE CAR IS COLD AND BACKING OUT OF DRIVE WAY OR PARKING SPACES","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2014-engine-stall-low-speed","label":"Engine stall and shutdown at low speed","component_code":"ENGINE","complaint_count":7,"date_range":"2014-03 → 2020-06","source_complaint_count":104,"reviewed_at":"2026-09-07","quote_1_odi":"10569412","quote_1_text":"WHILE DRIVING THE CAR AT ABOUT 15 TO 20 MILES AN HOUR THE CAR CAME TO A COMPLETE STOP. THERE WAS A TOTAL SHUT DOWN OF THE ELECTRICAL SYSTEM","quote_2_odi":"11321517","quote_2_text":"54,189 MILES ON CAR CURRENTLY. SINCE JUNE OF 2019 MY CAR/ENGINE WILL COMPLETELY SHUT OFF AT A RED LIGHT, OR A COMING TO A STOP SIGN (BASICALLY COMPLETELY STOPPED OR COMING TO A STOP). ITS EVEN SHUT OFF WHILE IN REVERSE","quote_3_odi":"10701615","quote_3_text":"THE ENGINE STALLS WHILE DRIVING, WITH OUT ANY ALERT. IT HAS STALLED ON THREE DIFFERENT DATES SINCE I LEASED THE VEHICLE","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"ATS","model_slug":"ats","cluster_id":"cadillac-ats-2014-airbag-warning-light","label":"Airbag warning light illuminated without repair","component_code":"AIR BAGS","complaint_count":3,"date_range":"2020-01 → 2024-08","source_complaint_count":104,"reviewed_at":"2026-09-07","quote_1_odi":"11609233","quote_1_text":"My airbag system light has been on now for over two years. My exact vehicle the prior year and after has had a recalled and mine has been missed","quote_2_odi":"11553825","quote_2_text":"My airbag is defective and other vin numbers on my make and model and year were recalled and mine hasn’t and doesn’t work. Light still remains on","quote_3_odi":"11306140","quote_3_text":"AIR BAG LIGHT IS ON,AND CONTINUES TO REMAIN AS SUCH.VEHICLE SERVICE LIGHT TEST WAS COMPLETED","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/ats","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2014-shift-cable-failure","label":"Gear shifter cable failure","component_code":"POWER TRAIN, UNKNOWN OR OTHER","complaint_count":4,"date_range":"2021-08 → 2026-06","source_complaint_count":146,"reviewed_at":"2026-09-07","quote_1_odi":"11670528","quote_1_text":"The gear shifter cable on my 2014 Cadillac CTS failed completely and without warning. The vehicle became totally inoperable and could not be shifted into Park, Neutral, Reverse, or Drive. There were no dashboard alerts or signs of failure","quote_2_odi":"11735366","quote_2_text":"On April 30,2026 I was pulling into a parking space and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park","quote_3_odi":"11430553","quote_3_text":"ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2014-cue-screen-cracking","label":"CUE touchscreen cracking and failure","component_code":"ELECTRICAL SYSTEM","complaint_count":6,"date_range":"2018-11 → 2020-09","source_complaint_count":146,"reviewed_at":"2026-09-07","quote_1_odi":"11151461","quote_1_text":"THE TOUCHSCREEN OF THE CUE SYSTEM DOESN'T WORK","quote_2_odi":"11330868","quote_2_text":"CADILLAC CUE SCREEN CRACKING, CREATING A SPIDER WEB APPEARANCE ON THE SCREEN. CAR WAS STATIONARY IN DRIVE WAY ALL DAY AND NIGHT","quote_3_odi":"11359805","quote_3_text":"THE CUE INFOTAINMENT SCREEN CRACKED/WEBBED WHILE MY CAR WAS PARKED IN MY JOBS PARKING LOT. THIS CAUSED ALL FEATURES USING THE SCREEN INCLUDING HANDSFEE FOR CALLS INOPERABLE","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2014-power-steering-loss","label":"Power steering assist loss","component_code":"STEERING","complaint_count":5,"date_range":"2015-08 → 2021-03","source_complaint_count":146,"reviewed_at":"2026-09-07","quote_1_odi":"11222331","quote_1_text":"MY STEERING RACK AND PUMP WENT AT ONLY 26,000 MILES","quote_2_odi":"10885483","quote_2_text":"TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING","quote_3_odi":"10749325","quote_3_text":"TURNED CAR ON AFTER PARKING AT A LOT. REVERSED TO EXIT AND THEN SUDDENLY, A WARNING LIGHT CAME ON STATING \"POWER STEERING. DRIVE CAREFULLY\". POWER STEERING WENT OFF ENTIRELY","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2014-run-flat-tire-sidewall","label":"Run-flat tire sidewall failure","component_code":"TIRES","complaint_count":7,"date_range":"2015-01 → 2023-08","source_complaint_count":146,"reviewed_at":"2026-09-07","quote_1_odi":"10871094","quote_1_text":"4 TIRES HAVE SPLIT THE SIDE WALL DUE TO IMPACT ON THE ROAD IN THE LAST YEAR, PIRELLI PZERO RUN FLAT P245018, TIRES SEEM DEFECTIVE WITH SIDE WALL SPLITS AFTER MINOR IMPACTS","quote_2_odi":"10956487","quote_2_text":"TL* THE CONTACT OWNS A 2014 CADILLAC CTS EQUIPPED WITH PIRELLI ZERO RUN FLAT TIRES (NA), SIZE: 235/55ZR17 (NA). THE CONTACT STATED THAT THE FRONT TIRE EXPERIENCED BLISTERS ON THE SIDEWALL","quote_3_odi":"10678808","quote_3_text":"2014 CADDY CTS PIRELLI P7 RUN FLAT 255/35/R19 TIRES TRAVELING SOUTH I95 HEADING BACK TO NY FROM CT. TEMP 37 DEGREES CLEAR SKIES. 55-60 MPH. HIT SLIGHT ROAD IMPERFECTION NOT POT HOLE. RF TIRE BLOWS OUT","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2014-rear-differential-failure","label":"Rear differential and axle failure","component_code":"POWER TRAIN","complaint_count":69,"date_range":"2017-11 → 2026-02","source_complaint_count":146,"reviewed_at":"2026-09-07","quote_1_odi":"11051546","quote_1_text":"COMPLETE REAR DIFFERENTIAL ASSY FAILURE, AT MY EXPENSE OF 4590.00 GM DID KICK IN 2500.00 BUT EVEN WITH THE REPAIR THERE IS NO FIX FOR THE REPLACEMENT THAT IS CURRENTLY BEING FIXED","quote_2_odi":"11496370","quote_2_text":"2014 CTS with 53,000 miles. Loud whining noise started in rear of vehicle. Went to the shop and was told that the rear differential is bad","quote_3_odi":"11407387","quote_3_text":"HEARD A WHINING NOISE COMING FROM THE BACK OF MY VEHICLE WHEN STEPPING ON THE ACCELORATOR, TOOK MY VEHICLE IN TO GET A INSPECTION AND TURNS OUT THE ROLL PINS IN THE REAR-AXLE DIFFERENTIAL ARE CLOSE TO FRACTURING, INCREASING THE RISK OF A CRASH","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2014-diff-recall-parts-delay","label":"Rear differential recall parts backorder","component_code":"POWER TRAIN","complaint_count":16,"date_range":"2020-02 → 2026-08","source_complaint_count":146,"reviewed_at":"2026-09-07","quote_1_odi":"11339058","quote_1_text":"TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE","quote_2_odi":"11306898","quote_2_text":"I HAVE NEVER BEEN NOTIFIED THAT THIS CAR HAS A RECALL WITH THE DIFFERENTIAL. NOT FROM THE DEALER NOR GM. I HAVE READ THAT CARS HAVE LOCKED UP AT HIGH SPEED RESULTING IN NEAR CRASHES","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2014-suspension-ride-quality","label":"Suspension strut and shock failure","component_code":"SUSPENSION","complaint_count":2,"date_range":"2019-08 → 2021-11","source_complaint_count":20,"reviewed_at":"2026-09-07","quote_1_odi":"11440476","quote_1_text":"The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired. The","quote_2_odi":"11242178","quote_2_text":"JUST PURCHASED THIS 2014 VEHICLE FOR $32900 WITH 73345MILES AND ON THE WAY HOME NOTICED THAT THE RIDE WAS HORRIBLE. UPON CHECKING WITH MY MECHANIC THE RIDE SUSPENSION WAS AT FAULT. I AM HAVING IT REPAIRED AND WILL SEEK REIMBURSEMENT FROM THE DEALER. THEY KNEW NOTHING ABOUT IT","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2014-airbag-inflator-recall","label":"Frontal airbag inflator recall repair delays","component_code":"AIR BAGS","complaint_count":3,"date_range":"2020-11 → 2022-04","source_complaint_count":20,"reviewed_at":"2026-09-07","quote_1_odi":"11461164","quote_1_text":"2014 CADILLAC ESCALADE. CONSUMER WRITES IN REGARD TO FRONTAL AIRBAG INFLATOR SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS WERE UNAVAILABLE","quote_2_odi":"11451177","quote_2_text":"Cadillac sent a notice of the recall. The authorized Chevrolet dealership repair facility and Cadillac told me that they would not accept the risk that the dashboard would not crack in installation of authorized Chevrolet dealership repair facility defective part and that 'I'","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2014-unintended-accel-airbag-nondeploy","label":"Unintended acceleration with airbag non-deployment","component_code":"AIR BAGS, VEHICLE SPEED CONTROL","complaint_count":2,"date_range":"2016-05 → 2016-05","source_complaint_count":20,"reviewed_at":"2026-09-07","quote_1_odi":"10870518","quote_1_text":"TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE UNINTENDEDLY ACCELERATED WHILE PULLING INTO THE CAR PORT. THE VEHICLE PROCEEDED TO CRASH INTO THE WALL, A POLE, A FENCE, AND THE HOUSE. THE CONTACT SUFFERED INJURIES TO THE NECK AND RIBS, BUT DID","quote_2_odi":"10870580","quote_2_text":"TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING CRASHED INTO THE HOUSE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK, SHOULDER, LEFT KNEE, RIGHT SIDE, AND RIGHT HIP INJURIES THAT","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2014-electrical-loss-of-power","label":"Electrical system failure causing loss of power","component_code":"STEERING, ELECTRICAL SYSTEM, ENGINE","complaint_count":5,"date_range":"2014-11 → 2024-05","source_complaint_count":20,"reviewed_at":"2026-09-07","quote_1_odi":"11591560","quote_1_text":"While driving my 2016 Cadillac Escalade with a6.2L V8 engine on [XXX] near Bristow, Oklahoma at approximately 75 mph, the vehicle suddenly and completely lost power. Without any prior warning or unusual noises, the engine shut down, and I lost power to the dashboard and power","quote_2_odi":"11469335","quote_2_text":"I am having an electrical short that is shutting down everything while I'm driving or stopped, it makes driving it Dangerous and Scary. It looks like the recall from 2014 that describes everything I'm experiencing. Recall 14515 that talks about a Chassis Control Module that","quote_3_odi":"10660193","quote_3_text":"PURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2014-electrical-fire-smoke","label":"Electrical system fire and smoke incidents","component_code":"ELECTRICAL SYSTEM","complaint_count":2,"date_range":"2015-04 → 2021-06","source_complaint_count":20,"reviewed_at":"2026-09-07","quote_1_odi":"11422572","quote_1_text":"On Saturday June 26, 2021 I open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat","quote_2_odi":"10703476","quote_2_text":"WHILE STARTING THE VEHICLE THERE WAS A LOUD SERIES OF POPPING SOUNDS FOLLOWED BY SOME SMOKE WHICH CAME FROM UNDER THE HOOD. THE ENGINE WAS QUICKLY TURNED OFF AND THE SMOKE CLEARED. THE HOOD INSULATION SHOWS A SLIGHTLY DAMAGED/STAINED/HEAT EFFECTED AREA ABOVE THE ALTERNATOR. THE","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"cadillac-xts-2014-cue-touchscreen-failure","label":"CUE touchscreen freezing and screen cracking","component_code":"ELECTRICAL SYSTEM","complaint_count":12,"date_range":"2017-10 → 2025-11","source_complaint_count":49,"reviewed_at":"2026-09-07","quote_1_odi":"11062747","quote_1_text":"MY CADILLAC CUE TOUCHSENSE TOUCH SCREEN IS NO LONGER FUNCTIONING AT ANY TIME, SITTING STILL OR WHILE THE VEHICLE IS IN MOTION. THE SCREEN IS SPIDER WEBBED (DELAMINATION OF CONDUCTIVE LAYER OF MATERIAL BEHIND THE GLASS)","quote_2_odi":"11375867","quote_2_text":"TL* THE CONTACT OWNS A 2014 CADILLAC XTS. THE CONTACT STATED THE NAVIGATION SCREEN HAD SPIDER WAS FRACTURED AND FAILED TO RESPOND WHEN TOUCHED","quote_3_odi":"11698180","quote_3_text":"The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"cadillac-xts-2014-catalytic-converter-crack","label":"Catalytic converter crack or separation","component_code":"ENGINE AND ENGINE COOLING","complaint_count":2,"date_range":"2023-07 → 2024-10","source_complaint_count":49,"reviewed_at":"2026-09-07","quote_1_odi":"11531587","quote_1_text":"The contact owns a 2014 Cadillac XTS. The contact stated that while driving approximately 70 MPH, there was an abnormally loud sound coming from the engine. The contact stated exhaust started entering the cabin of the vehicle through the vents","quote_2_odi":"11621972","quote_2_text":"The contact owns a 2014 Cadillac XTS. The contact stated that while his son and wife were driving back to the residence at an undisclosed speed, there was a loud sound coming from the rear of the vehicle","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"cadillac-xts-2014-rear-air-suspension-collapse","label":"Rear air suspension collapse while driving","component_code":"SUSPENSION","complaint_count":8,"date_range":"2016-06 → 2022-02","source_complaint_count":49,"reviewed_at":"2026-09-07","quote_1_odi":"11452013","quote_1_text":"I was driving north on I-65 traveling about 65mph and the Rear Air Suspension failed and dropped to the point the tires were about 1 inch (2.54 cm) from the finder wells. I lost control of the car, the rear end was bouncing, almost causing me to crash","quote_2_odi":"11300084","quote_2_text":"MY 2014 XTS HAS 25K MILES. THE REAR ELECTRONIC AIR RIDE SUSPENSION INTERMITTENTLY FAILS CAUSING THE REAR END OF THE CAR TO BE LOWERED ALMOST TO THE GROUND MAKING IT VERY DANGEROUS TO DRIVE EVEN AT LOW SPEED","quote_3_odi":"11207884","quote_3_text":"I WAS DRIVING THE VEHICLE ON A CITY STREET IN TRAFFIC AT APPROXIMATELY 30 MILES AN HOUR AND THE REAR AIR SUSPENSION DEFLATED AND THE REAR OF MY CAR WAS LAYING ON TOP OF MY REAR TIRES CAUSING THEM TO RUB AGAINST THE INSIDE OF THE REAR WHEEL WELL","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"cadillac-xts-2014-rear-brake-lockup-fire","label":"Rear brake lockup and engine compartment fire","component_code":"SERVICE BRAKES","complaint_count":5,"date_range":"2014-06 → 2025-08","source_complaint_count":49,"reviewed_at":"2026-09-07","quote_1_odi":"11682660","quote_1_text":"My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home","quote_2_odi":"10627565","quote_2_text":"SHORT VERSION: WHILE DRIVING APPROX. 55MPH, REAR BRAKES LOCKED UP. WE PULLED OVER INTO A PARKING LOT AND THE BRAKES WERE SMOKING AND A SMALL FIRE APPEARED ON EACH REAR BRAKE. A PERSON WHO SAW US PULL INTO THE PARKING LOT RAN OVER AND PUT OUT THE FIRE ON EACH BRAKE","quote_3_odi":"10616272","quote_3_text":"AT 5:15AM, 5/29/14, MY XTS WHILE PARKED IN MY RESIDENCE DRIVEWAY SPONTANEOUSLY CAUGHT FIRE. THE FIRE EMANATED FROM THE ENGINE COMPARTMENT AND DESTROYED THE ENTIRE FRONT 1/2 OF THE VEHICLE. NORTH FARMINGDALE FD RESPONDED AND EXTINGUISHED THE FIRE","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2014,"make":"Cadillac","make_slug":"cadillac","model":"XTS","model_slug":"xts","cluster_id":"cadillac-xts-2014-steering-loss-of-control","label":"Steering seizure and loss of control","component_code":"STEERING","complaint_count":3,"date_range":"2016-03 → 2018-12","source_complaint_count":49,"reviewed_at":"2026-09-07","quote_1_odi":"10845998","quote_1_text":"TL* THE CONTACT OWNS A 2014 CADILLAC XTS. WHILE DRIVING AT APPROXIMATELY 10 MPH IN SNOWY CONDITIONS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE IGNITION WAS TURNED OFF AND ON AND THE STEERING RETURNED TO NORMAL","quote_2_odi":"11047649","quote_2_text":"ELECTRIC POWER STEERING GOES OUT AND MAKES THE CAR IMPOSSIBLE TO STEER OR MANEUVER. CHECK ENGINE LIGHT COMES ON WHILE IN MOTION AND THE CAR LOSES SPEED CAUSING OTHER CARS TO ALMOST REAR END YOU ON CITY STREETS","quote_3_odi":"11155444","quote_3_text":"TAKATA INFLATTORS: HAD BEEN HAVING DIFFICULTY WITH THE STEERING IN MY CADILLAC 2014 CADILLAC XTS VSPORT FOR SOMETIME BACK IN 2017. IT WOULD BECOME HARD TO STEER AT TIMES WHEN NEGOTIATING TURNS ESPECIALLY OR WHEN BACKING UP AND TURNING","vehicle_page":"https://www.wrench.pro/vehicles/2014/cadillac/xts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2011-rear-differential-driveshaft","label":"Rear differential and drive shaft failure","component_code":"POWER TRAIN","complaint_count":16,"date_range":"2010-12 → 2022-04","source_complaint_count":108,"reviewed_at":"2026-09-08","quote_1_odi":"10373523","quote_1_text":"I PURCHASED A NEW 2011 CADILLAC CTS COUPE. IT CONTINUOUSLY MAKES A GROANING SOUND WHICH APPEARS TO BE COMING FROM THE REAR PART OF THE DRIVE TRAIN. THE DEALER CHANGED THE DIFFERENTIAL FLUID TO CORRECT THE PROBLEM. HOWEVER, THE PROBLEM REMAINS","quote_2_odi":"11118828","quote_2_text":"MY CTS-V CURRENTLY HAS 56,000 MILES AND VERY WELL CARED FOR. MY PROBLEM STARTED AT 25,XXX MILES WITH A REAR SEAL LEAK, IT WAS REPLACED BY DEALER AND 9 MONTHS LATER STARTED LEAKING AGAIN","quote_3_odi":"11462739","quote_3_text":"Under previous GM Safety Recall Bulletin 14233, loss of grease from the center constant velocity (CV) joint over time results in vibrations of the propeller shaft that are transferred to the roll over sensor located on the floor above it","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2011-water-intrusion-cabin-wiring","label":"Water intrusion into cabin and wiring","component_code":"ELECTRICAL SYSTEM, STRUCTURE","complaint_count":4,"date_range":"2015-01 → 2024-10","source_complaint_count":108,"reviewed_at":"2026-09-08","quote_1_odi":"11617805","quote_1_text":"Water leaking in car like raining in car. The car radio and air conditioner panel wouldn’t turn off . It was draining batter after car would be turned off. Then after that water continues to leak","quote_2_odi":"11617576","quote_2_text":"The contact owns a 2011 Cadillac CTS. The contact stated that the vehicle was experiencing a water leak. The contact noticed that the front driver's side seat, door arm rest and floor were significantly wet after rainfall","quote_3_odi":"10672085","quote_3_text":"TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE THROUGH THE REAR WINDOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2011-airbag-sensor-warning-light","label":"Passenger air bag sensor and warning light","component_code":"AIR BAGS","complaint_count":14,"date_range":"2015-03 → 2023-11","source_complaint_count":108,"reviewed_at":"2026-09-08","quote_1_odi":"11556532","quote_1_text":"My air bag light is on. I brought it to the dealer for repair. The dealer told me the airbag is unfixable due to the fact that the \"Passenger seat presence sensor is broken and no longer manufactured\"","quote_2_odi":"10875548","quote_2_text":"TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER PRESENCE SENSING MODULE MALFUNCTIONED AND CAUSED THE \"SERVICE AIR BAG\" LIGHT TO ILLUMINATE","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2011-airbag-non-deployment-crash","label":"Air bag non-deployment in crash","component_code":"AIR BAGS","complaint_count":5,"date_range":"2016-06 → 2020-08","source_complaint_count":108,"reviewed_at":"2026-09-08","quote_1_odi":"11289844","quote_1_text":"ON 12-2-19 AT 730AM EASTERN TIME, I WAS INVOLVED IN A 55 MPH SIDE IMPACT CRASH TO THE RIGHT SIDE OF THE VEHICLE BY A SEMI TRUCK ON INTERSTATE 475 NORTH IN TOLEDO, OHIO, MILE MARKER 10, NEAR HOLLAND, OHIO. NO SIDE IMPACT AIRBAGS DEPLOYED","quote_2_odi":"10881263","quote_2_text":"TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POST. THE AIR BAGS FAILED TO DEPLOY","quote_3_odi":"11039819","quote_3_text":"TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING 35 MPH, THE BRAKES MALFUNCTIONED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2011-headlight-dimming-condensation","label":"Headlight dimming and condensation","component_code":"EXTERIOR LIGHTING","complaint_count":4,"date_range":"2018-02 → 2019-01","source_complaint_count":108,"reviewed_at":"2026-09-08","quote_1_odi":"11129174","quote_1_text":"HEADLIGHTS DIMMING OVER TIME. CAR IS BARELY DRIVABLE AT NIGHT. DEALER SAYS I NEED TO REPLACE HEADLIGHTS AND WIRING HARNESS. STATED THAT WIRING HARNESS WAS LIKELY MELTED","quote_2_odi":"11139127","quote_2_text":"PURCHASED THIS CAR BRAND NEW IN 2012 FROM CAMARGO CADILLAC IN CINCINNATI,OHIO VECHILE HAS 41,000 MILES AND WELL TAKEN CARE,IN 2015 NOTICED HEADLIGHT ON PASSENGER SIDE HAVING A LOT OF CONDENSATION","quote_3_odi":"11073878","quote_3_text":"TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING, THE HEADLIGHTS FAILED TO RESPOND WITHOUT WARNING","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cts-2011-engine-stall-without-warning","label":"Engine stall without warning","component_code":"ENGINE","complaint_count":5,"date_range":"2011-10 → 2015-03","source_complaint_count":108,"reviewed_at":"2026-09-08","quote_1_odi":"10691920","quote_1_text":"TL*THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING","quote_2_odi":"10432519","quote_2_text":"VEHICLE STALLED OR TRIED TO STALL IN TRAFFIC WHILE IN MOTION AT APPROXIMATE SPEEDS OF 25-35 MPH APPROXIMATELY 10 TIMES OVER A DISTANCE OF APPROXIMATELY 6-8 MILES. WAS TOWED TO DEALER","quote_3_odi":"10583019","quote_3_text":"DUE TO THE RECENT GM PROBLEMS WITH IGNITION SWITCH I WANTED TO FILE THIS COMPLAINT ON MY 2011 CADILLAC CTS AS I AM NOT HEARING MY CAR MENTIONED FOR RECALL","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2011-power-liftgate-falls","label":"Power rear liftgate falls without warning","component_code":"STRUCTURE, EQUIPMENT","complaint_count":4,"date_range":"2011-04 → 2020-06","source_complaint_count":65,"reviewed_at":"2026-09-08","quote_1_odi":"10397260","quote_1_text":"2011 CADILLAC ESCALADE ESV 26771 POWER REAR CARGO DOOR IS A SERIOUS SAFETY HAZARD. SON WAS SERIOUSLY HURT AT AIRPORT LUGGAGE CLAIMS WHEN A POWER REAR CARGO DOOR WAS CLOSING CAME DOWN ON HIS HEAD AND FACE WITH OUT WARNING OF ANY KIND THAT THIS DOOR WAS CLOSING. THE DOOR IS SO","quote_2_odi":"10473770","quote_2_text":"THE REAR HATCH WAS OPENED WITH THE AUTOMATIC BUTTON, IT RAISED TO THE OPEN POSITION. AS I WAS PUTTING IN OUR STROLLER THE HATCH FELL AND STRUCK ME IN THE HEAD. I PUSHED THE HATCH UP TO GET FROM UNDERNEATH IT, AND WHEN I LET GO IT FELL WITH NO RESISTANCE. WHILE FALLING SHUT THE","quote_3_odi":"11330182","quote_3_text":"THE REAR LIFT DOOR ACCESS UNLOCKS ON IT'S OWN FREQUENTLY. THE WHOLE REAR DOOR LIFTED OPEN WHILE I WAS DRIVING. *TR","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2011-traction-control-suspension","label":"Traction control light with suspension failure","component_code":"SUSPENSION, TRACTION CONTROL SYSTEM, SERVICE BRAKES","complaint_count":3,"date_range":"2016-04 → 2022-08","source_complaint_count":65,"reviewed_at":"2026-09-08","quote_1_odi":"11480393","quote_1_text":"Swaybar mount is ripped from the frame. Only on the passenger side","quote_2_odi":"10865896","quote_2_text":"TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. WHILE DRIVING 65 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKES BECAME INOPERABLE AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND NEEDED","quote_3_odi":"10854789","quote_3_text":"TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TOA DEALER WHERE IT","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2011-transmission-failure","label":"Transmission failure at high mileage","component_code":"POWER TRAIN","complaint_count":2,"date_range":"2025-03 → 2025-03","source_complaint_count":65,"reviewed_at":"2026-09-08","quote_1_odi":"11648933","quote_1_text":"The whole transmission kept jerking and finally went totally out. I only have 189,000","quote_2_odi":"11649775","quote_2_text":"The Transmission , the vehicle came to a sudden stop while driving, confirmed by a mechanic, no it has not been inspected by insurance or others accident was avoided, no warnings lights, transmission began to jump in gear like a lunge forward. Double checked it and it would not","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2011-takata-airbag-parts-unavailable","label":"Takata airbag recall parts unavailable","component_code":"AIR BAGS","complaint_count":41,"date_range":"2016-08 → 2021-03","source_complaint_count":65,"reviewed_at":"2026-09-08","quote_1_odi":"11100631","quote_1_text":"I AM TOLD THAT THERE IS A TAKATA AIRBAG ISSUE WITH NO REMEDY. I WOULD LIKE TO HAVE IT REPLACED AS THIS SAFETY RISK COULD CAUSE ME SERIOUS HARM","quote_2_odi":"11066140","quote_2_text":"TAKATA RECALL - WHEN CHECKING THE STATUS OF MY RECALL IT SAYS INCOMPLETE REMEDY NOT AVAILABLE. I WANT MY AIRBAGS REPLACED ASAP. HOW DO I DO THAT? WWW.AIRBAGRECALL.COM SITE SAYS THIS ABOUT MY VEHICLE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE","quote_3_odi":"11090269","quote_3_text":"TAKATA RECALL - MY VEHICLE IS LISTED AS HAVING THE TAKATA AIRBAG INSTALLED AND RECALLED - GM RECALL # 2049151 - NHTSA # 16V381. WHEN I CALLED GM THEY SAID THE RECALL WAS ON HOLD AND I COULD NOT GET MY CAR SERVICED UNDER THE RECALL. THESE AIR BAGS HAVE BEEN PROVEN TO BE DEADLY","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2011-heated-seat-wiring-melt","label":"Heated seat wiring melts under seat","component_code":"ELECTRICAL SYSTEM, SEATS","complaint_count":3,"date_range":"2017-01 → 2022-03","source_complaint_count":65,"reviewed_at":"2026-09-08","quote_1_odi":"11048341","quote_1_text":"HEATED SEAT MODULE AND WIRING MELTED. FIRE CONCERNS. MANY VEHICLES AFFECTED","quote_2_odi":"10943695","quote_2_text":"CONNECTOR TO SEAT CONTROL MODULE LOCATED UNDER PASSENGER SEAT SHORTED OUT AND MELTED WITHOUT FUSE INTERRUPTION. MELTED CONNECTOR FOUND WHEN HEATED SEAT FUNCTION STOPPED WORKING. SEVERAL VEHICLE FORUMS AND YOUTUBE VIDEOS DESCRIBE SAME EXPERIENCE AND POTENTIAL \"FIXES\". OTHERS","quote_3_odi":"11456840","quote_3_text":"-Driver seat would not heat or cool. -When troubleshooting, discovered a melted wire and burnt plug. Could have caused fire. Various others online had the exact issue. There should be a recall. -Not reproduced or confirmed by dealer. The damage is visible, not necessary to take","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2011,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2011-dashboard-cracking","label":"Dashboard cracks without impact","component_code":"UNKNOWN OR OTHER","complaint_count":3,"date_range":"2015-01 → 2021-08","source_complaint_count":65,"reviewed_at":"2026-09-08","quote_1_odi":"11429053","quote_1_text":"the top of the dash cover cracked. There was no reason, it just cracked","quote_2_odi":"11039905","quote_2_text":"MY DASH HAS CRACKED. THE VEHICLE HAS BEEN GARAGED EVERY DAY SINCE I PURCHASED IT NEW IN 2011 AND HAS NOT EVER BEEN MISTREATED. THIS IS OBVIOUSLY A DEFECT IN CRAFTSMANSHIP OF THE VEHICLE","quote_3_odi":"10679330","quote_3_text":"CRACKED DASHBOARD ON 2 OUT OF EVERY 3 GM SUV / TRUCKS. MINE IS ONE OF THEM. IT IS A SAFETY ISSUE THAT IF I WERE INVOLVED IN A CRASH, WOULD MY AIRBAG DEPLOY PROPERLY, WOULD THE DASH SHATTER INTO TINY PIECES AND BE LIKE SHRAPNEL. GM KNOWS THAT THIS IS A HUGE PROBLEM WITH MOST","vehicle_page":"https://www.wrench.pro/vehicles/2011/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2012-subframe-crack","label":"Front subframe crack at lower control arm","component_code":"SUSPENSION","complaint_count":5,"date_range":"2016-04 → 2026-01","source_complaint_count":67,"reviewed_at":"2026-09-09","quote_1_odi":"11710859","quote_1_text":"Front subframe crack around lower control arm bushing area. Common problem that’s going to end up killing someone when it completely separates","quote_2_odi":"11491862","quote_2_text":"The Sub frame has a crack where it connects with the control arm I posted a picture in the forum group for Cadillac owners of the same vehicle and over 20 owners I’ve counted have the same crack in the same location it has unfortunately failed for some members already","quote_3_odi":"10860646","quote_3_text":"TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE FRONT PASSENGER SIDE TIRE AND LOWER CONTROL ARM DETACHED COMPLETELY","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2012-headlight-condensation","label":"Headlight condensation and dim illumination","component_code":"EXTERIOR LIGHTING","complaint_count":7,"date_range":"2018-07 → 2021-05","source_complaint_count":67,"reviewed_at":"2026-09-09","quote_1_odi":"11205045","quote_1_text":"I PURCHASED A NEW 2012 CADILLAC CTS IN JANUARY, 2012. THE CAR HAS BEEN GARAGE KEPT SINCE NEW AND HAS ONLY 27,000 MILES. BOTH HEADLAMPS RECENTLY BEGAN ACCUMULATING HEAVY CONDENSATION CAUSING VERY DIM LIGHTING AT NIGHT","quote_2_odi":"11110608","quote_2_text":"MY STATION WAGON IS A 2012 THAT I BOUGHT NEW IN AUG 2013. IN ABOUT A YEAR I NOTICED CONDENSATION ON THE INSIDE OF THE SEALED LED HEADLIGHT ASSEMBLY","quote_3_odi":"11254777","quote_3_text":"TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THERE WAS MOISTURE IN THE HEADLIGHT ASSEMBLIES","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2012-traction-control-disable","label":"Traction control and AWD deactivation warning","component_code":"SERVICE BRAKES, AIR, TRACTION CONTROL SYSTEM","complaint_count":5,"date_range":"2012-05 → 2023-06","source_complaint_count":67,"reviewed_at":"2026-09-09","quote_1_odi":"11521525","quote_1_text":"The contact owns a 2012 Cadillac CTS. The contact stated that while driving at various speeds, the brake pedal was depressed and the AWD inadvertently deactivated, causing the vehicle to lose motive power","quote_2_odi":"11439097","quote_2_text":"The contact owns a 2012 Cadillac CTS. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The contact stated the traction control was off","quote_3_odi":"10458437","quote_3_text":"I TOOK MY CAR THROUGH A CAR WASH AND AFTERWARDS, THE TRACTION CONTROL SYSTEM INDICATED A FAILURE ON THE DASH WARNING LIGHT. AT THE SAME TIME THE ENGINE LOST SIGNIFICANT POWER","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2012-driveshaft-bolt-failure","label":"Driveshaft bolt failure","component_code":"POWER TRAIN","complaint_count":4,"date_range":"2018-05 → 2019-07","source_complaint_count":67,"reviewed_at":"2026-09-09","quote_1_odi":"11228628","quote_1_text":"TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL SOUND UNDERNEATH THE VEHICLE","quote_2_odi":"11142901","quote_2_text":"BOLTS BACKED OUT OF DRIVE SHAFT","quote_3_odi":"11092729","quote_3_text":"TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVESHAFT AND THE SUPPORT BEARING CAUSED THE VEHICLE TO SHAKE VIOLENTLY","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2012-brake-failure","label":"Brake pedal and brake line failure","component_code":"SERVICE BRAKES","complaint_count":4,"date_range":"2013-11 → 2017-01","source_complaint_count":67,"reviewed_at":"2026-09-09","quote_1_odi":"10947692","quote_1_text":"HEARD A GRINDING NOISE WHEN BRAKES WERE APPLIED, IMMEDIATELY TOOK TO DEALERSHIP, WAS TOLD BRAKES WERE COMPLETELY GONE, METAL ON METAL","quote_2_odi":"10726607","quote_2_text":"TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE","quote_3_odi":"10638166","quote_3_text":"TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE BRAKE LINE FRACTURED","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2012-sunroof-shatter","label":"Sunroof glass shattering","component_code":"VISIBILITY","complaint_count":3,"date_range":"2015-01 → 2017-02","source_complaint_count":67,"reviewed_at":"2026-09-09","quote_1_odi":"10949693","quote_1_text":"MY SUNROOF SPONTANEOUSLY SHATTERED","quote_2_odi":"10947541","quote_2_text":"MY SUNROOF SHATTERED WHILE DRIVING","quote_3_odi":"10670039","quote_3_text":"FRONT SUNROOF GLASS EXPLODED AND SHATTERED WITHOUT WARNING","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2012-ignition-switch-stall","label":"Ignition switch recall stall and power loss","component_code":"ELECTRICAL SYSTEM","complaint_count":9,"date_range":"2014-03 → 2015-04","source_complaint_count":67,"reviewed_at":"2026-09-09","quote_1_odi":"10691138","quote_1_text":"TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY WAS NOT EFFECTIVE. THE CONTACT STATED THAT THE IGNITION SWITCH WAS THE ISSUE, NOT THE KEY FOB OR KEY RING","quote_2_odi":"10568709","quote_2_text":"TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ALL ELECTRICAL POWER WITHOUT WARNING. THE ENGINE FAILED AND THE VEHICLE WAS MANEUVERED ONTO THE SIDE OF THE ROAD","quote_3_odi":"10712837","quote_3_text":"ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2012-airbag-inoperable","label":"Air bag system inoperable warning light","component_code":"AIR BAGS","complaint_count":3,"date_range":"2022-04 → 2025-01","source_complaint_count":67,"reviewed_at":"2026-09-09","quote_1_odi":"11635385","quote_1_text":"\"service air bag\" light is illuminated. Deal states the replacement part is out of production. Apparently, this is a relative common problem with this vehicle","quote_2_odi":"11470406","quote_2_text":"The contact owns a 2012 Cadillac CTS. The contact stated that upon taking the vehicle to the dealer for servicing, he was informed that the front passenger's side air bag had failed","quote_3_odi":"11460145","quote_3_text":"Recaro seat sensor failure, causing passenger air bag system inoperable for the passenger side, it appears this a very common problem, the dealer states that they have replaced a lot of these in the past, but GM no longer has any available","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"DTS","model_slug":"dts","cluster_id":"cadillac-dts-2010-electrical-recall-parts-delay","label":"Electrical system recall repair parts unavailable","component_code":"ELECTRICAL SYSTEM","complaint_count":5,"date_range":"2013-11 → 2015-01","source_complaint_count":22,"reviewed_at":"2026-09-10","quote_1_odi":"10677038","quote_1_text":"THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE","quote_2_odi":"10653037","quote_2_text":"THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR","quote_3_odi":"10626317","quote_3_text":"THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/dts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"DTS","model_slug":"dts","cluster_id":"cadillac-dts-2010-engine-oil-leak","label":"Engine oil leaks from undercarriage","component_code":"ENGINE AND ENGINE COOLING","complaint_count":3,"date_range":"2017-05 → 2021-06","source_complaint_count":22,"reviewed_at":"2026-09-10","quote_1_odi":"11422341","quote_1_text":"The contact owns a 2010 Cadillac DTS. The contact stated that the vehicle was taken to a local dealer for an oil change and he was informed of an oil pan leak coming from a bolt-on undercarriage causing damage to the engine","quote_2_odi":"11120475","quote_2_text":"THE CONTACT OWNS A 2010 CADILLAC DTS. WHETHER THE VEHICLE WAS TRAVELING AT VARIOUS SPEEDS OR PARKED, OIL LEAKED FROM THE UNDERCARRIAGE. THE CONTACT STATED THAT A QUART OF OIL HAD TO BE ADDED EVERY TEN MILES","quote_3_odi":"10991355","quote_3_text":"THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK IN THE VEHICLE, BUT WAS UNCERTAIN OF ITS ORIGIN AND WHAT PART WAS AFFECTED FROM THE FAILURE","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/dts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"DTS","model_slug":"dts","cluster_id":"cadillac-dts-2010-head-restraint-seat-design","label":"Head restraint position and rear seat belt fit","component_code":"SEAT BELTS, SEATS","complaint_count":3,"date_range":"2010-08 → 2010-12","source_complaint_count":22,"reviewed_at":"2026-09-10","quote_1_odi":"10375870","quote_1_text":"HEAD RESTRAINT CANNOT BE ADJUSTED, WHICH CAUSES A DRIVING HAZARD. POSITIONED TOO CLOSE TO MY HEAD WHEN I SIT UP STRAIGHT, THE HEAD RESTRAINT CAUSES MY HEAD TO POINT TOWARD MY LAP","quote_2_odi":"10364752","quote_2_text":"THE CONSUMER STATED THE HEAD REST ON THE PASSENGER SIDE WAS VERY UNCOMFORTABLE. THE CONSUMER WAS UNABLE TO ADJUST THE HEAD REST, WHICH WAS TILTED FORWARD WHICH MADE SITTING ALL THE WAY BACK IN THE SEAT IMPOSSIBLE","quote_3_odi":"10347691","quote_3_text":"THE CONSUMER STATED WHEN HIS WIFE ADJUSTED THE SEAT FOR DRIVING, THE HEAD REST FORCED HER HEAD DOWN. THE CONSUMER STATED ALL THAT NEEDED TO BE DONE, WAS TO HAVE THE TWO HEAD REST SUPPORTS BENT DOWN BACKWARDS A LITTLE TO SOLVE THE PROBLEM","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/dts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"DTS","model_slug":"dts","cluster_id":"cadillac-dts-2010-fuel-pump-relay-fuse-melt","label":"Fuel pump relay and fuse box overheating causing stalls","component_code":"STEERING, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM","complaint_count":4,"date_range":"2014-11 → 2025-07","source_complaint_count":22,"reviewed_at":"2026-09-10","quote_1_odi":"11677365","quote_1_text":"I was traveling on Stevenson expressway at 55 mph when the fuel pump relay overheated and melted, which burned up the REC (Rear Electrical Electrical Center /fusebox)","quote_2_odi":"11535546","quote_2_text":"The contact stated while driving 25 MPH, the vehicle shut off. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the roadway","quote_3_odi":"10655193","quote_3_text":"VEHICLE WAS PARKED, ENGINE OFF. UPON STARTUP, ENGINE RAN ROUGH FOR A FEW SECONDS THEN DIED. CAR TOWED TO DEALER. PROBLEM: ENGINE FUSE BOX SHORTED AND MELTED","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/dts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"DTS","model_slug":"dts","cluster_id":"cadillac-dts-2010-brake-failure-unintended-accel","label":"Unintended acceleration and brake failure","component_code":"AIR BAGS, VEHICLE SPEED CONTROL, SERVICE BRAKES","complaint_count":3,"date_range":"2010-02 → 2015-02","source_complaint_count":22,"reviewed_at":"2026-09-10","quote_1_odi":"10681765","quote_1_text":"THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND","quote_2_odi":"10313457","quote_2_text":"I WAS DRIVING BETWEEN 40-45 MPH COMING TO AN INTERSECTION. TRAFFIC LIGHT WAS RED AND SOME CARS WAITING. I TOOK MY FOOT OFF THE ACCELERATOR AND PUT IT ON THE BRAKE PEDAL WHILE APPROACHING THE STOPPED TRAFFIC. I TRIED TO BRAKE BUT THE PEDAL WENT SOFT TO THE FLOOR","quote_3_odi":"10493342","quote_3_text":"THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO OVERHEAT AND THE LOW ENGINE POWER WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT DEPRESSED THE BRAKES AND THE VEHICLE FAILED TO STOP","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/dts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"DTS","model_slug":"dts","cluster_id":"cadillac-dts-2010-airbag-non-deployment","label":"Airbag non-deployment and warning light","component_code":"AIR BAGS","complaint_count":2,"date_range":"2014-04 → 2023-01","source_complaint_count":22,"reviewed_at":"2026-09-10","quote_1_odi":"10577080","quote_1_text":"SUBJECT VEHICLE READ ENDED SUV THAT WAS STOPPED FOR A STOP LIGHT. VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE AND WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. NONE OF THE AIR BAGS DEPLOYED","quote_2_odi":"11502415","quote_2_text":"The vehicle \"service Airbag \" warning keeps flashing. Should I keep driving this vehicle, Is my safety and the safety of other drivers at risk?","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/dts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2010-tire-wheel-air-loss","label":"Tire tread separation and wheel air loss","component_code":"TIRES","complaint_count":3,"date_range":"2015-01 → 2023-07","source_complaint_count":43,"reviewed_at":"2026-09-10","quote_1_odi":"11530836","quote_1_text":"The contact owns a 2010 Cadillac Escalade equipped with Uniroyal Tires, Tire Line: PAW Touring, Tire Size: 285/45/R22, DOT Number: (Unavailable)","quote_2_odi":"10953825","quote_2_text":"TIRES LOSING AIR DUE TO POOR CHROMING PROCESS, AKA PAINT ON RIMS, FAKE CHROME PAINT IS PEELING OFF ON INSIDE OF RIMS,","quote_3_odi":"10678167","quote_3_text":"TIRES LOSING AIR DUE TO POOR CHROMING PROCESS, AKA PAINT ON RIMS, FAKE CHROME PAINT IS PEELING OFF ON INSIDE OF RIMS, (SINCE GM DOESN'T LIKE TO RUSTCOAT ANY OF THEIR PARTS TO SAVE A COUPLE $) CAUSING TIRES NOT TO SEAL TO RIM, AS WELL VALVE STEM HOLE IS NO LONGER ROUND","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2010-engine-internal-failure","label":"Engine lifter, piston, and manifold bolt failure","component_code":"ENGINE","complaint_count":3,"date_range":"2015-06 → 2021-05","source_complaint_count":43,"reviewed_at":"2026-09-10","quote_1_odi":"11418274","quote_1_text":"The contact owns a 2010 Cadillac Escalade. The contact stated while starting the vehicle, the check engine warning light illuminated with an abnormal sound","quote_2_odi":"11324215","quote_2_text":"EXHAUST MANIFOLD BOLTS SHRED OFF CAUSING ENGINE MISFIRE","quote_3_odi":"10724842","quote_3_text":"TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL TAPPING SOUND WHICH WOULD BECOME LOUDER AS THE SPEED WAS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON WAS CRACKED","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2010-takata-airbag-recall-parts","label":"Takata air bag recall repair parts unavailable","component_code":"AIR BAGS","complaint_count":25,"date_range":"2016-08 → 2021-03","source_complaint_count":43,"reviewed_at":"2026-09-10","quote_1_odi":"11101710","quote_1_text":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE","quote_2_odi":"11074401","quote_2_text":"TAKATA RECALL HENNESSY CADILLAC AT 3377 SATELLITE BLVD, DULUTH, GA 30096 HAS TOLD ME THAT THEY DON'T HAVE THE PART IN YET TO FIX IT. I RECEIVED A RECALL LETTER BACK IN 2016 AND THEY STILL DON'T HAVE IN THE PART?","quote_3_odi":"11044988","quote_3_text":"TAKATA RECALL. I HAVE TWO KIDS AND AM SCARED TO DRIVE MY CAR WITH THIS RECALL. ITS BEEN OVER 2 YEARS SINCE THE FIRST CONTACT WITH GM","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2010,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2010-electrical-stall-while-driving","label":"Electrical system shutdown while driving","component_code":"ELECTRICAL SYSTEM","complaint_count":5,"date_range":"2014-04 → 2023-12","source_complaint_count":43,"reviewed_at":"2026-09-10","quote_1_odi":"11560641","quote_1_text":"My son was driving home from work down Highway 288 in Houston and the car just died and did not start. The door locks were going up and down like it was trying to reset and lock the car. I had it fixed and they said it was the fuel pump was out","quote_2_odi":"10730361","quote_2_text":"TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AT ONCE AND THE DOORS BEGAN LOCKING AND UNLOCKING. THE DEALER STATED THAT THE BATTERY CABLES NEEDED TO BE REPLACED","quote_3_odi":"10724475","quote_3_text":"WHILE DRIVING, ELECTRICAL SYSTEM BEGINS TO SHUT OFF AND ON, CAUSING TRANSMISSION TO FAIL, DASH BOARD FLUCTUATION, RADIO AND GPS RESET, POWER LOCKS TO OPEN AND CLOSE, ECT","vehicle_page":"https://www.wrench.pro/vehicles/2010/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2012-power-steering-loss","label":"Power steering assist loss while driving","component_code":"STEERING","complaint_count":3,"date_range":"2014-07 → 2020-06","source_complaint_count":26,"reviewed_at":"2026-09-10","quote_1_odi":"11327738","quote_1_text":"TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE","quote_2_odi":"11327274","quote_2_text":"MY 2012 CADILLAC ESCALADE HYBRID ELECTRONIC POWER STEERING HAS FAILED.WHILE DRIVING THIS VEHICLE. A SERVICE POWER STEERING WARNING LIGHT HAS ILLUMINATED IN THE DASH AND THE VEHICLE ALMOST WENT OUT OF CONTROL WHILE I WAS ON A TWO LANE DUAL HIGHWAY. IT APPEARS THAT IT IS A MOTOR","quote_3_odi":"10609340","quote_3_text":"ON THE INDICATED DATE MY WIFE AND I WERE DRIVING FROM DALLAS, TX TO ANN ARBOR, MI. MY WIFE WAS DRIVING AND WE WERE ON I-44 APPROX. 20 MILES SOUTH OF ROLLA, MO. AT HIGHWAY SPEED WE EXPERIENCED SUDDEN AND REPEATED LOSS OF ELECTRICAL POWER AND RELATED POWER SYSTEMS. THIS WAS","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2012-takata-airbag-recall-delay","label":"Takata air bag recall parts unavailable","component_code":"AIR BAGS","complaint_count":3,"date_range":"2021-03 → 2021-07","source_complaint_count":26,"reviewed_at":"2026-09-10","quote_1_odi":"11424063","quote_1_text":"The contact owns a 2012 Cadillac Escalade. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the","quote_2_odi":"11414478","quote_2_text":"TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MALOUF CADILLAC (1975 US-1, NORTH BRUNSWICK TOWNSHIP","quote_3_odi":"11404061","quote_3_text":"EVERY SO OFTEN MY SERVICE AIR BAG LIGHT WILL APPEAR ON THE DASH UPON STARTING THE VEHICLE. I THOUGHT IT COULD HAVE SOMETHING TO DO WITH MOVING THE SEATS BACK AND FORTH AND A WIRE ISSUE. I RECEIVED A SAFETY RECALL FOR THE PASSENGER SIDE FRONTAL AIRBAG INFLATOR SHORTLY AFTER THIS","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2012-dashboard-cracking","label":"Dashboard cracking and dash pad lifting","component_code":"UNKNOWN OR OTHER","complaint_count":4,"date_range":"2012-12 → 2020-11","source_complaint_count":26,"reviewed_at":"2026-09-10","quote_1_odi":"11377143","quote_1_text":"WE HAVE THREE CRACKS ON OUR DASH BOARD. THE CAR IS GARAGE KEPT AND HAS NEVER BEEN IN AN ACCIDENT AND THE CRACKS KEEP FORMING. WE HAVE HAD THE CAR FIVE YEARS AND EVERY YEAR ANOTHER CRACK FORMS","quote_2_odi":"11123212","quote_2_text":"DASH ON MY ESCALADE HAS CRACKED IN 3 DIFFERENT PLACES AND POSES A HAZARD TO OCCUPANTS. DEALERSHIP SAYS THEY ARE AWARE OF DASH CRACKS IN THAT MODEL AS WELL AS OTHERS BUT GM REFUSES TO RECALL. THIS APPEARS TO BE A MANUFACTURE DEFECT IN MATERIAL USED AND SHOULD BE ADDRESSED ASAP","quote_3_odi":"10489117","quote_3_text":"DASH PAD LIFTING. WAS ADVISED FROM CADILLAC THAT THE DASH PAD LIFTING COULD POSSIBLY BE COMING FROM THE AIR BAG. *TR","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2012-electrical-lockup-flicker","label":"Electrical system malfunction with door lock cycling","component_code":"ELECTRICAL SYSTEM","complaint_count":6,"date_range":"2015-01 → 2018-12","source_complaint_count":26,"reviewed_at":"2026-09-10","quote_1_odi":"11161986","quote_1_text":"DRIVING NORMAL ON A CITY STREET FOR ABOUT ONE HOUR WITHOUT ANY WARNING THE VEHICLE STARTED ACTING STRANGE, THE DOORS LOCKED AND UNLOCKED, THE AC& HTG CAME ON, HTG&FAN FOR THE SEATS CAME ON, CLOCK BLINKED, NAVIGATION SCREEN BLINKED ON AND OFF, THE VEHICLE SOUNDED AS THOUGH IT","quote_2_odi":"10721577","quote_2_text":"DRIVING DOWN THE HIGHWAY AT 65 MPH THE DASH LIGHTS STARTED BLINKING, RADIO WENT ON AND OFF, DOOR LOCKS LOCKED AND UNLOCKED, REVVED THE ENGINE, COOLED SEATS AUTOMATICALLY CAME ON, ALL DASH LIGHTS CAME ON LIKE VEHICLE DIED(BUT NEVER DIED) THEN WENT BACK TO NORMAL FOR ABOUT 10","quote_3_odi":"10497630","quote_3_text":"THIS VEHICLE HAS A RECURRING LOCKING PROBLEM THAT CANNOT BE DIAGNOSED OR CORRECTED BY THE DEALER. THE VEHICLE RANDOMLY LOCKS OR UNLOCKS WHILE EITHER PARKED OR MOVING CREATING A SERIOUS SAFETY CONCERN, PARTICULARLY WHEN THE VEHICLE UNLOCKS ITSELF WHILE MOVING. WE HAVE TAKEN THIS","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2012-brake-pedal-failure","label":"Brake pedal failure to stop vehicle","component_code":"SERVICE BRAKES","complaint_count":2,"date_range":"2015-02 → 2019-12","source_complaint_count":26,"reviewed_at":"2026-09-10","quote_1_odi":"11287105","quote_1_text":"COMPLETE BRAKE FAILURE (BRAKE PEDAL WENT TO THE FLOOR) WHEN EXITING THE FREEWAY. SIMULTANEOUSLY, THE CHECK ENGINE LIST, SERVICE ABS ON LED SCREEN, AND RED BRAKE LIGHT ILLUMINATED AND WARNING CHIMES. NO PREVIOUS WARNING OR INDICATOR LIGHTS SIGNALING A PROBLEM. HAD SERVICED AT","quote_2_odi":"10690319","quote_2_text":"TL*THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, ALL THE WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATED AS THE BRAKE PEDAL SANK INTO THE FLOOR BOARD AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2012,"make":"Cadillac","make_slug":"cadillac","model":"Escalade","model_slug":"escalade","cluster_id":"escalade-2012-unintended-acceleration","label":"Unintended acceleration despite braking","component_code":"VEHICLE SPEED CONTROL","complaint_count":2,"date_range":"2013-03 → 2015-02","source_complaint_count":26,"reviewed_at":"2026-09-10","quote_1_odi":"10681412","quote_1_text":"TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO TWO OTHER VEHICLES. AFTERWARDS, THE VEHICLE TRAVELED ANOTHER ONE HUNDRED FEET AND THE ENGINE RPMS WENT BACK TO NORMAL. A POLICE REPORT","quote_2_odi":"10503189","quote_2_text":"TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT AN UNKNOWN SPEED, THE BRAKES WERE APPLIED BUT THE VEHICLE ACCELERATED INSTEAD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT DID NOT","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2012/cadillac/escalade","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2009,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2009-timing-chain-wear","label":"Premature timing chain wear","component_code":"ENGINE","complaint_count":43,"date_range":"2011-03 → 2022-05","source_complaint_count":167,"reviewed_at":"2026-09-16","quote_1_odi":"11461072","quote_1_text":"My 2009 CTS has 67k miles; however, on 02/24/2022 it was serviced at Les Stanford Cadillac for \"Timing Chain Failure\" which cost me $3,371,27","quote_2_odi":"11121623","quote_2_text":"MY 2009 CADILLAC CTS SHOWED A CHECK ENGINE LIGHT. TOOK TO A MECHANIC WHO PULLED CODES P0008, P0017, P0018 WHICH ARE ALL RELATED TO TIMING CHAIN FAILURE","quote_3_odi":"10727054","quote_3_text":"SERVICE ENGINE LIGHT CAME ON AT 93203 MILES. OBD CODE P0008 TIMING CHAIN PROBLEM","vehicle_page":"https://www.wrench.pro/vehicles/2009/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2009,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2009-fuel-pump-leak","label":"Fuel pump elbow leak","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":7,"date_range":"2015-10 → 2024-05","source_complaint_count":167,"reviewed_at":"2026-09-16","quote_1_odi":"11165273","quote_1_text":"FUEL PUMP ASSEMBLY LEAKS FROM THE PLASTIC \"PVC\" 90 DEGREE ELBOW LOCATED ON THE TOP OF THE FUEL PUMP","quote_2_odi":"11544862","quote_2_text":"The fuel pump is leaking gas on top of the fuel tank","quote_3_odi":"10781172","quote_3_text":"STRONG SMELL OF GASOLINE WAS COMING FROM THE CAR WHILE DRIVING AND WHILE STATIONARY","vehicle_page":"https://www.wrench.pro/vehicles/2009/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2009,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2009-driveline-vibration","label":"Driveline vibration at highway speed","component_code":"POWER TRAIN","complaint_count":5,"date_range":"2009-01 → 2009-04","source_complaint_count":167,"reviewed_at":"2026-09-16","quote_1_odi":"10258451","quote_1_text":"STARTING AT 700 MILES VEHICLE STARTED SHUDDERING BETWEEN 40-75 M.P.H","quote_2_odi":"10266317","quote_2_text":"WHEN DRIVING A 2009 CADILLAC CTS THE CAR GENERATES A DRONE, BOOM AND VIBRATION","quote_3_odi":"10256232","quote_3_text":"VIBRATION IN DRIVETRAIN AT SPEEDS BETWEEN 45 AND 55 MPH","vehicle_page":"https://www.wrench.pro/vehicles/2009/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2009,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2009-transmission-failure","label":"Transmission and transfer case failure","component_code":"POWER TRAIN","complaint_count":12,"date_range":"2010-02 → 2023-05","source_complaint_count":167,"reviewed_at":"2026-09-16","quote_1_odi":"10899085","quote_1_text":"AT 101,000 MILES MY 2009 CADILLAC CTS AWD STARTING TO \"THUMP\" WHEN SHIFTING FROM REVERSE TO DRIVE OR VICE VERSA","quote_2_odi":"10717261","quote_2_text":"THE SPLINE ON THE TRANSMISSION STRIPPED OUT BECAUSE OF RUST AND I BELIEVE POOR WORKMANSHIP","quote_3_odi":"10825400","quote_3_text":"ALL OF A SUDDEN THE VEHICLE STOPS AND WON'T MOVE","vehicle_page":"https://www.wrench.pro/vehicles/2009/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2009,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2009-unintended-acceleration","label":"Unintended acceleration","component_code":"VEHICLE SPEED CONTROL","complaint_count":9,"date_range":"2009-10 → 2025-03","source_complaint_count":167,"reviewed_at":"2026-09-16","quote_1_odi":"10311743","quote_1_text":"THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE ACCELERATED RAPIDLY AND CRASHED INTO A GUARD RAIL WITHOUT THE AIR BAGS DEPLOYING","quote_2_odi":"10340986","quote_2_text":"THE CONTACT STARTED THE VEHICLE, SHIFTED INTO THE DRIVE POSITION WITH THE BRAKE PEDAL ENGAGED WHEN IT ACCELERATED AND CRASHED INTO TWO POLES","quote_3_odi":"10289628","quote_3_text":"THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE","vehicle_page":"https://www.wrench.pro/vehicles/2009/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"},{"year":2009,"make":"Cadillac","make_slug":"cadillac","model":"CTS","model_slug":"cts","cluster_id":"cadillac-cts-2009-stabilitrak-failure","label":"Stabilitrak/ABS malfunction with loss of steering assist","component_code":"STEERING, VEHICLE SPEED CONTROL, SERVICE BRAKES","complaint_count":11,"date_range":"2014-01 → 2025-02","source_complaint_count":167,"reviewed_at":"2026-09-16","quote_1_odi":"11581265","quote_1_text":"Severe and sudden malfunction of the ABS/Stabilitrak system at 45MPH causing loss of directional control of the vehicle","quote_2_odi":"10871320","quote_2_text":"WHILE DRIVING SUDDENLY I LOST POWER STEERING, ABS,POWER BRAKES, STABILITY CONTROL, TRACTION CONTROL","quote_3_odi":"10664873","quote_3_text":"WHILE DRIVING CAR JUMPS OUT OF GEAR CAUSING RAPID DECELERATION, LOSS OF TRACTION CONTROL, STABILITY CONTROL, POWER STEERING, AND BRAKES","vehicle_page":"https://www.wrench.pro/vehicles/2009/cadillac/cts","data_page":"https://www.wrench.pro/data/known-issues/cadillac"}]}