{"meta":{"dataset":"known-issues","title":"Wrench.Pro Known Issues clusters — Mercury","level":"make","generated":"2026-09-20","source_freshness":"2026-09-20","source":"NHTSA Office of Defects Investigation complaints, grouped by failure theme by Wrench.Pro","source_url":"https://www.nhtsa.gov/recalls","license":"CC BY 4.0 (derived data); underlying NHTSA records are US public domain","license_url":"https://www.wrench.pro/data/license","citation":"Wrench.Pro (2026). Known Issues clusters — Mercury [dataset]. https://www.wrench.pro/data/known-issues","schema_url":"https://www.wrench.pro/data/known-issues#schema","method_url":"https://www.wrench.pro/data/methodology#known-issues","fields":["year","make","make_slug","model","model_slug","cluster_id","label","component_code","complaint_count","date_range","source_complaint_count","reviewed_at","quote_1_odi","quote_1_text","quote_2_odi","quote_2_text","quote_3_odi","quote_3_text","vehicle_page","data_page"]},"rows":[{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2010-exterior-lighting-failures","label":"Tail light and brake light assembly failures","component_code":"EXTERIOR LIGHTING","complaint_count":7,"date_range":"2019-11 → 2024-04","source_complaint_count":1061,"reviewed_at":"2026-09-03","quote_1_odi":"11584072","quote_1_text":"The brake lights on my vehicle are constantly illuminated while my headlights are on, regardless of whether or not the brakes are compressed. This is a huge safety concern for me, as other motorists can no longer see when I am braking","quote_2_odi":"11440735","quote_2_text":"I was pulled over for my BRAKE LIGHT being out. I went to the dealer and was charged $600 for a brake light assembly","quote_3_odi":"11329188","quote_3_text":"THE PASSENGER SIDE OUTER LED TAILLIGHT HAS FAILED NOW TWICE. QUITE EXPENSIVE TO REPLACE AS YOU HAVE TO BUY A WHOLE NEW ASSEMBLY VS JUST A NEW BULB","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2010-power-steering-assist-loss","label":"Electric power steering assist loss and lockup","component_code":"STEERING","complaint_count":83,"date_range":"2019-06 → 2026-05","source_complaint_count":1061,"reviewed_at":"2026-09-03","quote_1_odi":"11704889","quote_1_text":"Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steering system went while on the expressway. The advancetrac warning light came on and then the service power steering now","quote_2_odi":"11640467","quote_2_text":"I experienced a loss of power steering while driving and a dash display \"Service Power Steering Now\" and \"Service Advancetrac\". The messages started just before the failure","quote_3_odi":"11614194","quote_3_text":"My power steering light came on and then immediately the wheel got tight. I was unable to turn the wheel and then eventually the car is un drivable","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2010-brake-pedal-loss-hcu","label":"Brake pedal loss tied to hydraulic control unit failure","component_code":"SERVICE BRAKES","complaint_count":50,"date_range":"2019-06 → 2025-09","source_complaint_count":1061,"reviewed_at":"2026-09-03","quote_1_odi":"11527715","quote_1_text":"Power brake failure, brake pedal goes to the floor, vehicle rolls forward and backward while in park, ABS warning and Trac system warning lights are on and also Brake Service warning light","quote_2_odi":"11538300","quote_2_text":"The contact owns a 2010 Mercury Milan Hybrid. The contact stated while driving at approximately 35 MPH, the brake pedal was depressed to the floorboard and failed to operate as designed","quote_3_odi":"11590317","quote_3_text":"On May 10, 2024, as I was rounding a sharp curve, I applied brakes to slow down, but there were no brakes. In fact the brake pedal went to the floor","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2010-airbag-nondeployment-recall","label":"Driver airbag non-deployment and recall part unavailability","component_code":"AIR BAGS","complaint_count":9,"date_range":"2019-10 → 2026-08","source_complaint_count":1061,"reviewed_at":"2026-09-03","quote_1_odi":"11472229","quote_1_text":"I received a recall notice in March 2021 that the driver airbag needs replacement, but the part is not yet available. It still is not available! I consider this dangerous and should be fixed","quote_2_odi":"11563114","quote_2_text":"I was driving home from Fargo ND to Fergus falls MN on Christmas Eve when a gust of wind blew me out of the tracks into the slush. My car slid of the road on the left side where I hit a guard rail with the front driver’s side hitting first","quote_3_odi":"11500765","quote_3_text":"2010 MERCURY MILAN. CONSUMER WRITES IN REGARD TO DRIVERS SIDE AIRBAG SAFETY RECALL","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2010-engine-stall-throttle-body","label":"Engine stalling and throttle body malfunction","component_code":"ENGINE","complaint_count":8,"date_range":"2019-06 → 2024-08","source_complaint_count":1061,"reviewed_at":"2026-09-03","quote_1_odi":"11362785","quote_1_text":"VEHICLE STALL WHILE SITTING AT LIGHT - CAR IN DRIVE. CAR NEEDED TO BE RESTARTED. THIS HAPPENED MULTIPLE TIMES IN A ROW AND FINALLY WAS ABLE TO GAS AND ACCELERATE","quote_2_odi":"11609523","quote_2_text":"The contact owns a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated","quote_3_odi":"11533358","quote_3_text":"While I was driving check engine light, service wrench light came on also. The vehicle began to idle surge at stop light and when parked","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mercury-mariner-2010-power-steering-fault","label":"Power steering assist failure and lockup","component_code":"STEERING","complaint_count":61,"date_range":"2013-10 → 2026-08","source_complaint_count":279,"reviewed_at":"2026-09-07","quote_1_odi":"11706734","quote_1_text":"The contact owns a 2010 Mercury Mariner. The contact stated that after starting the vehicle, the message \"Power Steering Assist Failure\" was displayed, and the steering wheel became extremely difficult to turn in either direction","quote_2_odi":"11153994","quote_2_text":"I WAS DRIVING DOWN THE STREET AND WENT TO TURN A CORNER AND MY POWER STEERING WENT OUT COMPLETELY. I HAVE A MESSAGE THAT POPS UP EVERY TIME I START MY CAR THAT SAYS POWER STEERING ASSIST FAILURE","quote_3_odi":"10576231","quote_3_text":"THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING ON MULTIPLE OCCASIONS UPON MAKING A TURN","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mercury-mariner-2010-fuel-delivery-leak","label":"Fuel delivery module leak and recall parts backorder","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":20,"date_range":"2016-03 → 2023-08","source_complaint_count":279,"reviewed_at":"2026-09-07","quote_1_odi":"11012526","quote_1_text":"TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE","quote_2_odi":"11234812","quote_2_text":"TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE FUEL DELIVERY MODULE LEAKED AND THERE WAS A PUDDLE UNDER THE VEHICLE. THE CONTACT ALSO NOTICED A FUEL LEAK UNDER THE BACK SEAT OF THE VEHICLE","quote_3_odi":"11113462","quote_3_text":"AFTER RECEIVING FORD'S RECALL NOTICE 16S41/16V-777 (FUEL DELIVERY MODULE POTENTIAL LEAK), MY HUSBAND & I TOOK OUR 2010 MERCURY MARINER TO LEBANON FORD TO PERFORM RECALL \"REPAIR\"","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mercury-mariner-2010-brake-pedal-loss","label":"Brake pedal loss to floor","component_code":"SERVICE BRAKES","complaint_count":5,"date_range":"2016-07 → 2022-09","source_complaint_count":279,"reviewed_at":"2026-09-07","quote_1_odi":"11484084","quote_1_text":"Driving downhill after dropping my children off at school heard a loud popping noise and brake pedal fell to the floor. Total loss of brakes. Coasted to the side off the road narrowly avoiding busy intersection","quote_2_odi":"11471494","quote_2_text":"Brake pedal went to floor on my 10 Mariner, slid into intersection, no warning lights came on, checked for any fluid leaks and there were none","quote_3_odi":"11350623","quote_3_text":"WHEN PULLING UP TO HOME TO PARK ALONG STREET AND BRAKES WOULD NOT ENGAGE.HEAR A LOUD NOISE AND BRAKE MESSAGE POPPED UP ON DASHBOARD. BRAKE PEDAL FELL TO FLOOR. PULLED EMERGENCY BREAK TO STOP VEHICLE","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mercury-mariner-2010-frame-rust-holes","label":"Frame and wheel well rust holes","component_code":"STRUCTURE","complaint_count":4,"date_range":"2018-03 → 2025-06","source_complaint_count":279,"reviewed_at":"2026-09-07","quote_1_odi":"11665008","quote_1_text":"The passenger side of the subframe has holes and will veer hard right when it brakes","quote_2_odi":"11451510","quote_2_text":"Brakes inspected, back frame rusting out severe holes, mechanic stated you need another vehicle within a year","quote_3_odi":"11081460","quote_3_text":"TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED RUST AND HOLES ON BOTH REAR PASSENGER AND DRIVER SIDE WHEEL WELL","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mercury-mariner-2010-liftgate-glass-failure","label":"Rear liftgate glass and hinge failure","component_code":"STRUCTURE","complaint_count":7,"date_range":"2015-02 → 2017-08","source_complaint_count":279,"reviewed_at":"2026-09-07","quote_1_odi":"11019018","quote_1_text":"THE PASSENGER-SIDE, LIFTGATE GLASS HINGE ON THE REAR WINDOW BROKE DUE TO CORROSION ON A BOLT. THE WINDOW IS NOW LOOSE AND SAGGING ON THAT SIDE","quote_2_odi":"10947845","quote_2_text":"REAR HATCH WINDOW HINGES CRACKED DUE TO THE METAL DETERIORATING CAUSING THE WINDOW TO SHIFT AND BECOME LOOSE AND SUBJECT TO FALLING AWAY FROM THE VEHICLE","quote_3_odi":"10689921","quote_3_text":"MY WIFE WENT TO SHUT THE BACK LIFT GATE AND WINDOW EXPLODED IN TO SMALL PIECES","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mercury-mariner-2010-throttle-body-stall","label":"Throttle body failure causing stall or limp mode","component_code":"POWER TRAIN","complaint_count":68,"date_range":"2013-09 → 2021-08","source_complaint_count":279,"reviewed_at":"2026-09-07","quote_1_odi":"10547717","quote_1_text":"I WAS DRIVING ON THE HIGHWAY AT BOUT 70 MPH AND ALL OF A SUDDEN, THE GAS PEDAL WENT LIMP AND I COULDN'T ACCELERATE ANYMORE. I SLOWED DOWN TO ABOUT 45 MPH WITH CARS FLYING PAST ME","quote_2_odi":"10553164","quote_2_text":"WHILE DRIVING UPON A ROADWAY IN OUR NEIGHBORING COMMUNITY AT APPROXIMATELY 30 MPH, MY 2010 MERCURY MARINER SUDDENLY STOPPED TRAVELING AT SPEED, AND WENT INTO 'LIMP MODE'","quote_3_odi":"10640939","quote_3_text":"COMING TO A STOP AT A RED STOP LIGHT AND THEN TRYING TO ACCELERATE FROM RED TO GREEN LIGHT AT AN INTERSECTION MY VEHICLE WENT INTO LIMP MODE, IT LOST POWER. IT WOULD NOT ACCELERATE PASS 10MPH","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mariner-2011-steering-torque-sensor","label":"Power steering torque sensor failure","component_code":"STEERING","complaint_count":18,"date_range":"2015-03 -> 2026-05","source_complaint_count":87,"reviewed_at":"2026-09-09","quote_1_odi":"11384878","quote_1_text":"I'M VERY UPSET AND ON THE VERGE OF TEARS! MY STEERING WHEEL SUDDENLY LOCKED ON ME! I ALMOST WRECKED! THIS HAS HAPPENED A FEW TIMES & I HAVE NO WARNING LIGHT ON MY DASHBOARD","quote_2_odi":"10700846","quote_2_text":"I WENT TO MY MECHANIC WITH A STEERING PROBLEM, AND IT WAS PART OF THE TORQUE SENSOR ISSUES THAT WAS RECALLED. MY CAR FALLS IN THOSE DATES BUT THERE IS NO RECALL ON MY VIN FOR THAT PART. AND I DON'T GET WHY. *TR","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mariner-2011-fuel-system-recall-parts-delay","label":"Fuel system recall parts unavailable","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":9,"date_range":"2017-01 -> 2026-02","source_complaint_count":87,"reviewed_at":"2026-09-09","quote_1_odi":"11079822","quote_1_text":"RECALL IS ALWAYS BACK ORDERED","quote_2_odi":"11065681","quote_2_text":"TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mariner-2011-rear-glass-shatter","label":"Rear liftgate glass shattering","component_code":"VISIBILITY/WIPER","complaint_count":6,"date_range":"2010-12 -> 2018-04","source_complaint_count":87,"reviewed_at":"2026-09-09","quote_1_odi":"10649966","quote_1_text":"REAR WINDOW EXPLODED UPON CLOSURE. THERE WAS NO INTERFERENCE. OAT WAS 58* INTERIOR TEMPERATURE WAS 72*. *TR","quote_2_odi":"10676145","quote_2_text":"VEHICLE WAS PARKED AND IT WAS A VERY COLD (28 DEGREES) AND REAR HATCH GLASS JUST SHATTERED. *TR","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mariner-2011-subframe-rust","label":"Subframe and underbody rust","component_code":"UNKNOWN OR OTHER","complaint_count":3,"date_range":"2020-10 -> 2026-03","source_complaint_count":87,"reviewed_at":"2026-09-09","quote_1_odi":"11727405","quote_1_text":"My dealer says my subframe needs to be replaced, and controll arm at a cost of 3600 dollars, I don't understand why my subframe needs to be replaced, I've owned cars for as long as 20 yrs and never had that problem. This sounds like a manufacturers problem","quote_2_odi":"11372388","quote_2_text":"FRONT LOWER SUB FRAME RUST THROUGH IN ARIA UNDER A/C , CLOSE TO POINT OF BRAKING","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Mariner","model_slug":"mariner","cluster_id":"mariner-2011-throttle-body-stall","label":"Throttle body stall and loss of acceleration","component_code":"POWER TRAIN","complaint_count":42,"date_range":"2012-11 -> 2023-09","source_complaint_count":87,"reviewed_at":"2026-09-09","quote_1_odi":"10522703","quote_1_text":"DEFECTIVE THROTTLE BODY. *TR","quote_2_odi":"10555198","quote_2_text":"DRIVING DOWN A HIGHWAY AT 60MPH THE 2011 MERCURY MARINER STOPPED ACCELERATING. PULLED OVER TO THE SIDE OF THE ROAD. WAITED 3 SECONDS AND RESTARTED THE CAR. IT HESITATED TO TURN OVER BUT DID RESTART. *TR","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/mariner","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2011-led-brake-tail-light-failure","label":"LED brake/tail light assembly failure","component_code":"EXTERIOR LIGHTING","complaint_count":28,"date_range":"2013-05 → 2025-07","source_complaint_count":191,"reviewed_at":"2026-09-09","quote_1_odi":"11675692","quote_1_text":"Passenger side brake light assembly failed June 2025. I found it our at an oil change inspection. Ford discontinued manufacturing this LED brake light assembly, so it is difficult to replace this safety critical part. The part number is 9N7Z 13404 A","quote_2_odi":"10644402","quote_2_text":"RIGHT REAR BRAKE LIGHT FAILED. LED BRAKE LIGHT MUST BE REPLACED AS AN ASSEMBLY AT A COST OF OVER $300. *TR","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2011-throttle-body-limp-mode","label":"Throttle body fault triggering limp mode","component_code":"POWER TRAIN","complaint_count":49,"date_range":"2012-07 → 2017-08","source_complaint_count":191,"reviewed_at":"2026-09-09","quote_1_odi":"10524235","quote_1_text":"JUST DRIVING AND ENGINE CUTS OFF DUE TO BAD THROTTLE BODY. *TR","quote_2_odi":"10496010","quote_2_text":"I HAVE EXPERIENCED THIS PROBLEM TWICE. THE CAR LOSES POWER, TRAVELING AT 65MPH ON HIGHWAY AND CAR LOST ALL POWER. THE WRENCH LIGHT CAME ON. PULLED OVER, TURNED CAR OFF AND RESTARTED. LIGHT WENT OFF AND CAR WAS DRIVABLE","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2011-brake-hydraulic-control-failure","label":"Brake hydraulic control module failure","component_code":"SERVICE BRAKES, HYDRAULIC","complaint_count":4,"date_range":"2018-12 → 2025-05","source_complaint_count":191,"reviewed_at":"2026-09-09","quote_1_odi":"11662594","quote_1_text":"The contact owns a 2011 Mercury Milan. The contact stated that while the vehicle was at the dealer for servicing, the contact was informed that the electronic brake control module had failed","quote_2_odi":"11156385","quote_2_text":"SOFT BRAKE PEDAL. WHEN BRAKING, PEDAL DESCENDS APPROXIMATELY 75% BEFORE PEDAL PRESSURE BECOMES FIRM. THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR NOT. THE MASTER CYLINDER WAS REPLACED BUT DID NOT SOLVE THE SOFT BRAKE PEDAL ISSUE","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2011-fuel-system-recall-exclusion","label":"Fuel system recall VIN exclusion","component_code":"FUEL/PROPULSION SYSTEM","complaint_count":3,"date_range":"2016-03 → 2026-08","source_complaint_count":191,"reviewed_at":"2026-09-09","quote_1_odi":"11754953","quote_1_text":"Gas tank leak, fuel fumes. Part of safety recall for fuel pressure regulator causing fuel tank rupture!!!","quote_2_odi":"11754479","quote_2_text":"The contact owns a 2011 Mercury Milan. The contact stated there was an abnormal fuel odor coming from the vehicle and there was fuel underneath the vehicle. The contact researched and became aware of NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline)","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2011-power-steering-assist-loss","label":"Power steering assist loss","component_code":"STEERING","complaint_count":75,"date_range":"2013-10 → 2026-08","source_complaint_count":191,"reviewed_at":"2026-09-09","quote_1_odi":"11637194","quote_1_text":"Steering went out on vehicle, very difficult to steer. Got it to the dealership, they say it is not in the recall. The power steering assist fault light came on and service advance trac. Is costing almost $1500 to fix","quote_2_odi":"11508396","quote_2_text":"Power steering locked on me while driving","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2011,"make":"Mercury","make_slug":"mercury","model":"Milan","model_slug":"milan","cluster_id":"milan-2011-takata-airbag-recall-delay","label":"Takata airbag inflator recall part delay","component_code":"AIR BAGS","complaint_count":14,"date_range":"2016-11 → 2022-05","source_complaint_count":191,"reviewed_at":"2026-09-09","quote_1_odi":"11055663","quote_1_text":"I HAVE BEEN AWARE OF THIS RECALL FOR SEVERAL YEARS NOW, BUT MY DEALERSHIP STILL DOES NOT HAVE THE REPLACEMENT PART FOR MY CAR. HOW DANGEROUS IS IT FOR ME TO DRIVE? YOUR RECALL NOTICE IS URGENT, YET MY DEALERSHIP SEEMS TO BE TAKING ITS TIME FIXING THIS REPAIR. *JS","quote_2_odi":"11041293","quote_2_text":"TAKATA RECALL - LEGAL NOTICE RECEIVED 10/28/2017 ALERTING TO DEFECT OF TAKATA AIRBAG INFLATORS IN MY VEHICLE","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2011/mercury/milan","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Grand Marquis","model_slug":"grand-marquis","cluster_id":"grand-marquis-2010-throttle-body-speed-control","label":"Throttle body failure and unintended speed change","component_code":"VEHICLE SPEED CONTROL","complaint_count":5,"date_range":"2010-11 → 2014-04","source_complaint_count":24,"reviewed_at":"2026-09-10","quote_1_odi":"10954151","quote_1_text":"THROTTLE BODY FAILURE__ ENGINE GOES TO DEAD IDLE AT HIGHWAY SPEEDS, LEAVING THE DRIVER AND PASSENGERS HELPLESS TO EXIT ONTO THE BREAKDOWN LANE OR SHOULDER IF YOU ARE NOT IN THE RIGHT HAND LANE WHEN IT HAPPENS, IE IF YOU ARE ON A 70 MPH INTERSTATE IN THE CENTER LANE WITH VEHICLES","quote_2_odi":"10605276","quote_2_text":"YESTERDAY, TUESDAY 23, 2014, I BACKED OUT OF A PARKING SPOT ON THE PARKING DECK ABOUT 15 FEET AND PUT THE CAR IN DRIVE. IT LURCHED FORWARD AT A TREMENDOUS HIGH SPEED AND ALTHOUGH I HIT THE BRAKES, THE AUTO SLAMMED INTO THE RETAINING WALL AT THE PARKING SPOT I HAD JUST BACKED OUT","quote_3_odi":"10367280","quote_3_text":"TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 20 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED IT BEGAN TO SHAKE AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/grand-marquis","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Grand Marquis","model_slug":"grand-marquis","cluster_id":"grand-marquis-2010-electrical-system-faults","label":"Electrical wiring and climate control module faults","component_code":"ELECTRICAL SYSTEM","complaint_count":4,"date_range":"2013-07 → 2023-03","source_complaint_count":24,"reviewed_at":"2026-09-10","quote_1_odi":"10627951","quote_1_text":"SPLICING ON ALMOST ALL ELECTRICAL SYSTEMS HAD COME APART. AFFECTED WERE THE RADIO, CLOCK, WINDOWS, POWER SEATS, LIGHTS, DOOR LOCKS, TRUNK RELEASE INSIDE CAR, LOW TIRE MONITOR WARNING LIGHT STAYED ON CONSTANTLY, SEAT BELT WARNING LIGHT STAYED ON, WARNING BELL FOR KEY IN IGNITION","quote_2_odi":"10535156","quote_2_text":"TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM FAILED. THE AIR CONDITIONING WOULD ERRONEOUSLY BLOW THROUGH THE DEFROST SYSTEM. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION WHERE THE FAILURE WAS LOCATED AT THE","quote_3_odi":"11509700","quote_3_text":"INTERMITTANTLY BOTH HEADLIGHTS FLICKERING. LIGHTING CONTROL MODULE (LCM) PROBLEM ?","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/grand-marquis","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Grand Marquis","model_slug":"grand-marquis","cluster_id":"grand-marquis-2010-body-structure-defects","label":"Body structure water intrusion and panel defects","component_code":"STRUCTURE","complaint_count":3,"date_range":"2010-01 → 2011-04","source_complaint_count":24,"reviewed_at":"2026-09-10","quote_1_odi":"10397952","quote_1_text":"TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE VEHICLE THROUGH THE REAR DRIVER SIDE DOOR. THE DOOR WAS SECURED BUT THERE WAS A SMALL ACCUMULATION OF WATER IN THE REAR FLOORBOARD AREA. IN ADDITION, ALL","quote_2_odi":"10395984","quote_2_text":"THE BODY SIDE MOLDINGS ON MY VEHICLE COMES LOOSE, AND COULD COME OFF AND BECOME AIRBORNE, DAMAGING OTHER VEHICLES. THIS DEFECT HAS BEEN NOTICED ON OTHER 2010 MERCURY MARQUIS. THE DEALER HAS BEEN GREAT, AND IS ORDERING A COMPLETE SET","quote_3_odi":"10298410","quote_3_text":"TL*THE CONTACT OWNS A 2010 GRAND MARQUIS. THE VEHICLE WAS PURCHASED BRAND NEW ON OCTOBER 13, 2009. WHILE THE CONTACT WAS REMOVING SNOW FROM THE HOOD WITH A BROOM, SHE NOTICED THAT THE ROOF HAD COLLAPSED. THE DEALER ADVISED THE CONTACT TO INFORM THE HOME OWNERS INSURANCE COMPANY","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/grand-marquis","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Grand Marquis","model_slug":"grand-marquis","cluster_id":"grand-marquis-2010-wiper-system-failure","label":"Windshield wiper motor and blade failure","component_code":"VISIBILITY/WIPER","complaint_count":2,"date_range":"2011-08 → 2014-05","source_complaint_count":24,"reviewed_at":"2026-09-10","quote_1_odi":"10592070","quote_1_text":"WHILE DRIVING ON EXPRESSWAY AT NIGHT IN A DRIVING RAINSTORM, MY WIPERS QUIT WORKING. I WAS ABLE TO PULL OVER UNTIL THE RAIN STOPPED, BUT COULD HAVE BEEN A DISASTER. ON APRIL 23RD THE DEALER DIAGNOSED THE WIPER MOTOR ASSEMBLY WAS BAD","quote_2_odi":"10422549","quote_2_text":"TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS WITH GOODYEAR WINDSHIELD WIPER BLADES (NA), MODEL NUMBER: 765-22. THE CONTACT STATED THAT THE WIPER BLADES WERE DEFECTIVE AND WOULD NOT REMAIN ATTACHED TO THE FRAME WHILE DRIVING","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/grand-marquis","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Grand Marquis","model_slug":"grand-marquis","cluster_id":"grand-marquis-2010-steering-shaft-corrosion","label":"Intermediate steering shaft and rack failure","component_code":"STEERING","complaint_count":6,"date_range":"2014-04 → 2025-10","source_complaint_count":24,"reviewed_at":"2026-09-10","quote_1_odi":"11695076","quote_1_text":"the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a","quote_2_odi":"11151733","quote_2_text":"ON 11/14/18 I RECEIVED A \"REGIONAL PROGRAM 13R01\" LETTER CONCERNING MY VEHICLE. IT INDICATES \"IN STATES WHERE HEAVY ROAD SALT IS USED, SEVERE CORROSION OF THE JOINTS ON THE LOWER INTERMEDIATE STEERING SHAFT CAN RESULT IN A STEERING COLUMN SEPARATION, LEADING TO A LOSS OF","quote_3_odi":"10641950","quote_3_text":"TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER REPLACED THE POWER STEERING RACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/grand-marquis","data_page":"https://www.wrench.pro/data/known-issues/mercury"},{"year":2010,"make":"Mercury","make_slug":"mercury","model":"Grand Marquis","model_slug":"grand-marquis","cluster_id":"grand-marquis-2010-service-brakes","label":"Brake pedal response and warning light activation","component_code":"SERVICE BRAKES","complaint_count":2,"date_range":"2023-07 → 2024-07","source_complaint_count":24,"reviewed_at":"2026-09-10","quote_1_odi":"11604771","quote_1_text":"The contact owns a 2010 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that he had both feet on the brake pedal, however the vehicle did not","quote_2_odi":"11531514","quote_2_text":"BRAKES: The Dashboard Brake Warning Lights are Illuminated most of the time. 1. The ABS warning Light is illuminated. 2. The Brake Warning Light is illuminated also. The Ford Dealership Service Dept cannot Fix it saying this is intermittent and attributed it to a loose wire","quote_3_odi":"","quote_3_text":"","vehicle_page":"https://www.wrench.pro/vehicles/2010/mercury/grand-marquis","data_page":"https://www.wrench.pro/data/known-issues/mercury"}]}