2002 Dodge Neon Recalls, Problems & Maintenance

The 2002 Dodge Neon has no open NHTSA recalls. Owners report 8 recurring issue clusters, led by “Water leak into trunk and rear floor.” Dodge uses Stellantis' Oil Change Indicator — it watches engine load and duty cycle and messages when to change oil, capped at 10,000 miles or 12 months. Know your engine: the 3.6L Pentastar V6 goes 100,000 miles on plugs, while HEMI V8s carry sixteen plugs (two per cylinder) on a roughly 30,000-mile interval — that's a real cost difference at the service counter. HEMI models with MDS cylinder deactivation are especially sensitive to overdue oil.

Save this car as:

No open recalls on file. NHTSA lists no unrepaired safety recalls for this year, make and model. A recall can be issued at any time, and a specific car can still have one open — check yours by VIN at nhtsa.gov/recalls.

Known issues & problems for this vehicle

What drivers and federal regulators have officially reported about the 2002 Dodge Neon.

Reported to NHTSA

Water leak into trunk and rear floor

STRUCTURE

16 NHTSA complaints · 2004-11 → 2014-02

“MY 2002 DODGE NEON LEAKS THROUGH THE TRUNK AND RUNS INTO THE BACKSEAT FLOORBOARDS”
— Owner report, NHTSA ODI #10373712
“ANY TIME IT RAINS, THE REAR FLOOR PAN AND REAR SEATS AS WELL AS THE TRUNK FILL WITH WATER AND BECOME UNUSABLE”
— Owner report, NHTSA ODI #10212097
“THE CONTACT STATED THAT WATER WOULD LEAK THROUGH BOTH THE DRIVER AND PASSENGER SIDE TAIL LIGHTS AND INTO THE SPARE TIRE WHEEL WELL, CAUSING MOLD TO FORM ON THE REAR INTERIOR SEATS”
— Owner report, NHTSA ODI #10455327

Read all complaints on NHTSA →

Rusted front subframe and cross member

STRUCTURE

5 NHTSA complaints · 2007-11 → 2015-09

“WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED”
— Owner report, NHTSA ODI #10778467
“THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR AN UNRELATED REPAIR WHEN SHE WAS ADVISED THAT THE CROSS MEMBER WAS RUSTED”
— Owner report, NHTSA ODI #10469973
“THE CAR HAS LESS THEN 63K MILES ON IT AND I WAS TOLD IT WAS UNSAFE DO TO A RUSTED K FRAME”
— Owner report, NHTSA ODI #10475462

Read all complaints on NHTSA →

Headlight and fog light switch or wiring harness failure

EXTERIOR LIGHTING

8 NHTSA complaints · 2004-02 → 2008-11

“HEADLIGHT SWITCH FAILED WHEN CHANGING FROM HIGH BEAMS TO LOW BEAMS”
— Owner report, NHTSA ODI #10146722
“WHILE TURNING ON LIGHTS THE HEADLIGHTS WOULD NOT COME ON”
— Owner report, NHTSA ODI #10063367
“THE FOG LIGHT MULTIFUNCTION SWITCH IN MY 2002 DODGE NEON WAS MALFUNCTIONING AND THE FOG LIGHTS WERE TURNING ON WITHOUT BEING TURNED ON”
— Owner report, NHTSA ODI #10159666

Read all complaints on NHTSA →

Gauge cluster malfunction and electrical power loss

ELECTRICAL SYSTEM

10 NHTSA complaints · 2003-01 → 2011-11

“THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT ALL OF THE GAUGES WERE PROVIDING ERRONEOUS READINGS”
— Owner report, NHTSA ODI #10424254
“MY INTERIOR LIGHT AND MY GAUGES IN MY CAR ARE NOT WORKING. I CAN'T SEE HOW FAST I AM GOING OR HOW MUCH GAS I HAVE IN MY CAR BECAUSE THEY AREN'T MOVING”
— Owner report, NHTSA ODI #10058664
“THE CONTACT STATED THAT THE SPEEDODOMETER MALFUNCTIONED AND HE WAS UNABLE TO DETERMINE HOW FAST OR SLOW HE WAS TRAVELING”
— Owner report, NHTSA ODI #10435031

Read all complaints on NHTSA →

Front control arm and stabilizer bushing wear

SUSPENSION

5 NHTSA complaints · 2003-11 → 2010-02

“BOTH FRONT END CONTROL ARM BUSHINGS FAILED AND HAD TO BE REPLACED”
— Owner report, NHTSA ODI #10047126
“HAVE 2002 DODGE NEON WITH JUST OVER 58,000 MILES ON IT. WHILE BEING INSPECTED FOUND THAT BOTH CONTROL ARM BUSHINGS WERE SHOT”
— Owner report, NHTSA ODI #10146510

Read all complaints on NHTSA →

Automatic transmission failure and loss of drive

POWER TRAIN

28 NHTSA complaints · 2003-04 → 2018-12

“MY 2002 NEON DODGE NEON'S TRANSMISSION WENT OUT BEFORE 60,000 MILES”
— Owner report, NHTSA ODI #10268873
“THE TRANSMISSION FAILED, WHICH CAUSED THE VEHICLE TO STALL”
— Owner report, NHTSA ODI #10015808
“I WAS DRIVING ON THE INTERSTATE WHEN, WITH NO WARNING, I FELT A JOLT (LIKE BEING HIT FROM BEHIND), THEN A STRANGE SOUND FROM THE ENGINE COMPARTMENT”
— Owner report, NHTSA ODI #10377648

Read all complaints on NHTSA →

Air bags not deploying in frontal collisions

AIR BAGS

20 NHTSA complaints · 2002-02 → 2016-05

“2002 DODGE, WAS IN A FRONT END COLLISION AND THE FRONT AIRBAGS DIDN'T DEPLOY”
— Owner report, NHTSA ODI #10811629
“WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A A HEAD ON CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY”
— Owner report, NHTSA ODI #10059248
“THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIR BAGS DID NOT DEPLOY”
— Owner report, NHTSA ODI #10017592

Read all complaints on NHTSA →

Brake rotor and pad wear, noise and pedal faults

SERVICE BRAKES, HYDRAULIC

15 NHTSA complaints · 2002-03 → 2014-09

“WHILE MY WIFE WAS BACKING OUT OF GARAGE THE BRAKES FAILED”
— Owner report, NHTSA ODI #10166464
“WHILE DRIVING DOWN HILL DRIVER APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR”
— Owner report, NHTSA ODI #10027339
“THE BRAKES AND ROTORS FAILED AT 9000 MILES, THE DEALER REPLACED THEM, HOWEVER THE PROBLEM RECURRED”
— Owner report, NHTSA ODI #10015080

Read all complaints on NHTSA →

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 20, 2026. Investigation data refreshed Sep 20, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Raw data + downloads for this vehicle →

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter (Oil Change Indicator)

Every 10,000 mi

Change when the indicator says so — never beyond 10,000 miles or 12 months. Pentastar 3.6L: 0W-20. HEMI 5.7L: 5W-20 (0W-40 for 6.4L SRT). MDS-equipped HEMIs punish stretched oil intervals with lifter and cam wear.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 8,000 mi

Rotate every 8,000 miles. Charger/Challenger R/T and Scat Pack: staggered-width setups can't rotate front-to-rear — budget rear tires accordingly.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 10,000 mi

Inspect pads and rotors at every oil change. Heavy Durangos used for towing and hard-driven Chargers both run through rear pads faster than the front-pad-first rule of thumb suggests.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Spark Plugs

Every 30,000 mi

HEMI 5.7L: sixteen plugs roughly every 30,000 miles — check your year's manual. Pentastar 3.6L (Charger/Challenger V6, Durango V6, Journey, Grand Caravan): 100,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Automatic Transmission Fluid

Every 60,000 mi

Grand Caravan/Journey (62TE): ATF+4 service every 60,000 miles in family duty. Charger/Challenger/Durango with the TorqueFlite 8-speed: no published normal interval, but specialists recommend service around 60,000-100,000 miles — sooner with towing.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Rear Differential Fluid

Every 60,000 mi

RWD Charger/Challenger and AWD Durango: replace rear diff fluid around 60,000 miles, sooner with towing or drag-strip duty. Limited-slip units need the friction-modifier additive.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Drain plug + fill plug — straightforward DIY. AWD vehicles have two; budget for both.

Engine Air Filter

Every 30,000 mi

Replace every 30,000 miles. HEMIs pull serious airflow — a clogged filter costs measurable power before it throws a code.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Serpentine Belt

Every 60,000 mi

Inspect from 60,000 miles, replace on cracking or glazing. On the HEMI, a shredded belt can take the cooling drive with it mid-drive.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replace every 20,000 miles where equipped (behind the glovebox on most models). Some earlier Journeys and Avengers shipped without one — check before buying a filter.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Coolant Replacement (OAT)

Every 100,000 mi

Stellantis OAT coolant is scheduled for 10 years / 150,000 miles; shops commonly refresh by 100,000. OAT-compatible coolant only — mixing chemistries gels the system.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Battery Test & Service

Every 25,000 mi

Test annually after year 3. Big-audio Chargers and tow-package Durangos lean on the battery hard; weak batteries surface as gremlins in the electronics before they fail to crank.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

307 crashes 1990–2024

How the 307 occupant deaths break down

202

driver deaths

104

passenger deaths

1

not recorded by seat

307

occupant deaths

Crash years covered: 1990–2024 This model year first appears in 2001 crashes. Older models have had more years on the road to appear in these crashes, so a higher count here does not by itself mean a vehicle is less safe.

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

FARS 2024 data is an annual report file. NHTSA revises these records when the final file is published, so this count can change.

Why we show driver deaths too

Every vehicle has exactly one driver seat, so driver deaths line up fairly when you compare one model to another. Occupant deaths include passengers, so a three row SUV can show a higher number than a two seat car simply because it carries more people.

Both figures are plain counts, not rates. A rate would need to know how many of each vehicle are on the road, and that registration data is not public, so we do not publish rates or scores of any kind.

IIHS publishes driver death rates using this same driver only idea, paired with a registered vehicle years denominator we do not have. Their rates and these counts answer different questions, so do not read either number here as a safety rating.

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

29

complaints mentioning a crash

3

complaints mentioning a fire

Reviewed known issues for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2002 Dodge Neon reflects Dodge's published service intervals and the Oil Change Indicator System system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.