Steering column recall repair delays
STEERING
5 NHTSA complaints · 2013-12 → 2024-08
“TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE PLACED IN NEUTRAL TO BE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT”
“I AM WRITING TO YOU CONCERNING A LETTER I RECENTLY RECEIVED FROM THE FORD MOTOR COMPANY CONCERNING SAFETY RECALL NUMBER 13S08 / NHTSA RECALL 13V385 STEERING COLUMN SHAFT FOR MY 2009 GRAND MARQUIS, VEHICLE ID#XXXXX.. I RECEIVED THE FIRST NOTICE OF THIS RECALL OCTOBER 2013. I”
“ON OCTOBER 31, 2013 I RECEIVED A RECALL NOTICE FOR THIS VEHICLE: REF: NHTSA SAFETY RECALL 13V385. I CONTACTED THE DEALER WHERE WE ORIGINALLY PURCHASED THE VEHICLE; [XXX] @ MADISON COUNTY FORD IN RICHMOND, KY 40475 ON NOVEMBER 6, 2013 AND TOLD HIM I HAD RECEIVED THE NOTICE. HE”