Loss of electric power steering assist
STEERING
156 NHTSA complaints · 2015-09 → 2026-04
“The contact owns a 2009 Mercury Mariner. The contact stated that while driving at undisclosed speeds on several occasions, the steering wheel started shaking abnormally”
“AS PER RECALL I TOOK MY CAR TO FORD DEALER (2200 S. WALNUT BLOOMINGTON, IN 47401) TO UPGRADE MY ELECTRONIC POWER STEERING ASSIST SOFTWARE. LESS THAN 30 DAYS LATER THE PROBLEM RETURNED AND POWER STEERING ASSIST IS NO LONGER OPERABLE WHILE DRIVING”
“VEHICLE WAS STATIONARY. STARTED VEHICLE AND NO POWER STEERING. CALLED FORD WAS TOLD IT WAS FIXED ON JULY 29, 2014 DUE TO RECALL BUT SAME ISSUE HAS HAPPENED AGAIN. FORD REFUSES TO FIX, WAS TOLD WAS ALREADY FIXED AND NOTHING THEY CAN DO”