Takata airbag recall parts unavailable
AIR BAGS
31 NHTSA complaints · 2016-03 → 2017-12
“TAKATA RECALL. NO COMMUNICATION FROM BMW ABOUT RECALL OR AVAILABILITY OF PARTS. THE DRIVER IS FIVE FEET TALL AND MUST SIT CLOSE TO STEERING WHEEL”
“TAKATA RECALL. I RECEIVED A LETTER IN THE MAIL DATED SEPT 2017 FROM BMW USA STATING THAT THE PARTS ARE AVAILABLE AND TO SCHEDULE AN APPOINTMENT FOR A FREE REPAIR. WHEN I CALLED MY DEALER (STEVENS CREEK BMW USA IN SANTA CLARA, CA) THEY INFORMED ME THAT THE PARTS ARE ACTUALLY NOT”
“TAKATA RECALL BRAMAN BMW KEEP SAYING THEY DO NOT HAVE THE PARTS. I HAVE BEEN WAITING FOR 2 YEARS, AND EVERY TIME I CALLED THEY GIVE ME THE SAME "SCRIPTED ANSWER". I HAVE BEEN WAITING FOR 2 YEARS TO GET THIS PART REPLACED AND THEY JUST KEEP GETTING MY NAME ON A WAITING LIST, THAT”
“I'VE BEEN WAITING FOR NEARLY TEN MONTHS TO BE NOTIFIED ABOUT WHEN REPLACEMENT PARTS WOULD BE AVAILABLE FOR MY CAR'S RECALLED DRIVER-SIDE AIRBAG MODULE (RECALL CAMPAIGN NO. 16V-071). OVER THE PAST TEN MONTHS, I'VE CALLED BMW SEVERAL TIMES TO GET INFORMATION ABOUT WHEN IT EXPECTS”