Sliding door lock and actuator failure
ELECTRICAL SYSTEM
8 NHTSA complaints · 2018-08 → 2020-05
“SLIDING PASSENGER DOORS ON BOTH SIDES OF VAN REFUSE TO OPEN OR UNLOCK. DOORS CANNOT BE OPENED MANUALLY, WITH KEY FOB OR WITH THE BUTTON ON THE INTERIOR OF THE CAR”
“THE SLIDING DOOR ON THE DRIVERS SIDE LOCKED SHUT. WE ARRIVED HOME FROM AN OUTING ON THE EVENING OF 8-23-2018 AND COULD NOT OPEN DOOR”
“DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, WITH BUTTON, OR WITH KEY FOB. I HAVE TRIED UNLOCKING THE DOOR WHILE DRIVING, IN PARK, AND WHEN TURNED OFF”