Is drive unit noise and replacement a known issue with the 2012 Tesla Model S?

5 NHTSA complaints have been filed about drive unit noise and replacement on the 2012 Tesla Model S (2021-06 → 2023-03). Reported component: POWER TRAIN. From an owner report (NHTSA ODI #11422548): "The contact owns a 2012 Tesla Model S. The contact stated while driving at various speeds, there was an abnormal humming sound detected coming from the drive unit. There was no warning light illuminated" Source: NHTSA.

Is suspension link and steering knuckle failure a known issue with the 2012 Tesla Model S?

11 NHTSA complaints have been filed about suspension link and steering knuckle failure on the 2012 Tesla Model S (2015-10 → 2020-12). Reported component: SUSPENSION. From an owner report (NHTSA ODI #11208159): "I HAVE A 2012 TESLA MODEL S P85 WITH 90,000 MILES. I NOTICED THE CAR FISHTAIL AGGRESSIVELY WHEN I ACCELERATED A FEW WEEKS AGO AT FREEWAY SPEEDS OF 55MPH AND ABOVE, TOOK IT IN TO TESLA SERVICE AND THEY EXPLAINED THAT I HAD A CRACK IN MY SUBFRAME" Source: NHTSA.

Is battery range reduction and unexpected shutdown a known issue with the 2012 Tesla Model S?

5 NHTSA complaints have been filed about battery range reduction and unexpected shutdown on the 2012 Tesla Model S (2019-12 → 2022-10). Reported component: ELECTRICAL SYSTEM. From an owner report (NHTSA ODI #11444023): "I appears that Tesla had capped my battery. I have lost significant range for no reason and they have no explanation" Source: NHTSA.

2012 Tesla Model S Recalls, Issues & Maintenance

Q: Is media control unit and touchscreen failure a known issue with the 2012 Tesla Model S?

35 NHTSA complaints have been filed about media control unit and touchscreen failure on the 2012 Tesla Model S (2020-06 → 2022-11). Reported component: ELECTRICAL SYSTEM. From an owner report (NHTSA ODI #11330643): "THE TOUCHSCREEN ON MY 2012 TESLA MODEL S BECOMES UNRESPONSIVE EACH TIME I START THE CAR. THIS DRAMATICALLY LIMITS THE CAR'S FUNCTIONALITY AND REQUIRES A SEVERAL MINUTE LONG RESET PROCESS. THE CAR IS STATIONARY AS IT HAPPENS WHEN I FIRST TRY TO START IT. *TR" Source: NHTSA.

The 2012 Tesla Model S carries 8 open NHTSA recalls — most recently covering parking brake and inflator module. Owners report 4 recurring issue clusters, led by “Media control unit and touchscreen failure.” Tesla vehicles have no engine oil, no transmission fluid, no spark plugs, no timing belt, and no exhaust system to maintain. The schedule below is the entire factory-recommended service list. Tesla does not require dealer-stamped service intervals to maintain warranty — owners can service most items at home or at any qualified shop.

8 Open Recalls

Source: NHTSA

PARKING BRAKE

Campaign #17V260000 · Apr 19, 2017

Issue: Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Risk: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

Fix: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Campaign #17V023000 · Oct 1, 2017

Issue: Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the frontal air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: Tesla will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall began September 12, 2017. Owners may contact Tesla customer service at 1-877-798-3752.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Campaign #18V204000 · Mar 29, 2018

Issue: Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Fix: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.

SEAT BELTS:FRONT

Campaign #15V780000 · Nov 23, 2015

Issue: Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

Risk: If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.

Fix: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.

BACK OVER PREVENTION:SOFTWARE

Campaign #21V035000 · Jan 29, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Risk: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Fix: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Campaign #23V838000 · Dec 12, 2023

Issue: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Campaign #24V051000 · Jan 30, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Campaign #24V376000 · May 28, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2012 Tesla Model S.

3 active NHTSA investigations

Source: NHTSA

Sudden Unintended Acceleration
Action #DP23002 · opened Jun 29, 2023
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in…
View on NHTSA →
Desiccated Air Bag Inflator Rupture
Action #EA21002 · opened Sep 17, 2021
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 200…
View on NHTSA →
Recall 23V838 Remedy Effectiveness
Action #RQ24009 · opened Apr 25, 2024
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot…
View on NHTSA →

Reported to NHTSA

Media control unit and touchscreen failure

ELECTRICAL SYSTEM

35 NHTSA complaints · 2020-06 → 2022-11

“THE TOUCHSCREEN ON MY 2012 TESLA MODEL S BECOMES UNRESPONSIVE EACH TIME I START THE CAR. THIS DRAMATICALLY LIMITS THE CAR'S FUNCTIONALITY AND REQUIRES A SEVERAL MINUTE LONG RESET PROCESS. THE CAR IS STATIONARY AS IT HAPPENS WHEN I FIRST TRY TO START IT. *TR”
— Owner report, NHTSA ODI #11330643

“LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR”
— Owner report, NHTSA ODI #11330717

“In December 2018 our 2012 Tesla Model S experienced a failure that was later identified as part of a recall. Tesla Service replaced the MCU at our expense - a bill that ran to more than $2400”
— Owner report, NHTSA ODI #11417617

Read all complaints on NHTSA →

Drive unit noise and replacement

POWER TRAIN

5 NHTSA complaints · 2021-06 → 2023-03

“The contact owns a 2012 Tesla Model S. The contact stated while driving at various speeds, there was an abnormal humming sound detected coming from the drive unit. There was no warning light illuminated”
— Owner report, NHTSA ODI #11422548

“The drive unit has water damage from normal driving. The car never went through deep water or was flooded, but the tech at the service center is saying the units are sealed but still can get water in them and corrode”
— Owner report, NHTSA ODI #11510630

“The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated”
— Owner report, NHTSA ODI #11434069

Read all complaints on NHTSA →

Suspension link and steering knuckle failure

SUSPENSION

11 NHTSA complaints · 2015-10 → 2020-12

“I HAVE A 2012 TESLA MODEL S P85 WITH 90,000 MILES. I NOTICED THE CAR FISHTAIL AGGRESSIVELY WHEN I ACCELERATED A FEW WEEKS AGO AT FREEWAY SPEEDS OF 55MPH AND ABOVE, TOOK IT IN TO TESLA SERVICE AND THEY EXPLAINED THAT I HAD A CRACK IN MY SUBFRAME”
— Owner report, NHTSA ODI #11208159

“NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING”
— Owner report, NHTSA ODI #10885723

“SLOWLY BACKING UP AND REAR SUB FRAME MOTOR MOUNT BROKE. ON A CITY STREET UNDER 5MPH”
— Owner report, NHTSA ODI #11296639

Read all complaints on NHTSA →

Battery range reduction and unexpected shutdown

ELECTRICAL SYSTEM

5 NHTSA complaints · 2019-12 → 2022-10

“I appears that Tesla had capped my battery. I have lost significant range for no reason and they have no explanation”
— Owner report, NHTSA ODI #11444023

“I WAS DRIVING ON THE FREEWAY OVER THE HILL THE VEHICLE SHUT DOWN ON ME AND IT WAS 43% ON THE BATTERY AND IT KEEPS SHOWING THE YELLOW ON THE DASH SAYING THAT BATTERY IS OVERHEATING”
— Owner report, NHTSA ODI #11408600

“Both the 12 volt system and High voltage battery system or a component communicating between the two failed. I received a warning message that my vehicle may not restart and within 30 seconds it completely shutdown while driving in the middle of the road”
— Owner report, NHTSA ODI #11468855

Read all complaints on NHTSA →

Note: NHTSA also opened 5 defect investigation(s) on this vehicle that closed without action.

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Tire Rotation

Every 6,250 mi

Rotate tires every 6,250 miles or when tread depth difference exceeds 2/32". Performance models (Model 3 Performance, Model Y Performance) wear front tires faster — rotate at 5,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Fluid Test

On condition / lifetime

Test brake fluid for moisture every 2 years on Model 3/Y, every 4 years on Model S/X. Replace if moisture content exceeds the test threshold. Regenerative braking dramatically extends fluid life vs ICE vehicles.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Tire Pressure Check

Every 1,000 mi (monthly)

Check tire pressure monthly. Tesla's range estimates assume manufacturer-spec pressure; under-inflation costs 5-10% range and accelerates tire wear.

Extends the life of your vehicle and improves comfort

Cabin Air Filter

On condition / lifetime

Model 3 / Model Y: replace every 2 years. Model S / Model X: replace every 3 years (HEPA filter, larger). Sooner in dusty climates or wildfire-prone regions.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

HEPA Filter (Model S / X with Bioweapon Defense Mode)

On condition / lifetime

Model S and Model X equipped with Bioweapon Defense Mode use a HEPA filter — replace every 3 years.

Estimated cost — typical U.S. ranges

Dealer

~$130–$210

Shop

~$95–$150

DIY

~$35–$90

HEPA-grade replacement; aftermarket is improving but selection is narrower than standard cabin filters.

High-Voltage Battery — No Service

On condition / lifetime

The high-voltage battery is sealed and has no scheduled maintenance. Tesla's 8-year/100,000-150,000-mile battery warranty covers capacity retention to 70%.

Estimated cost — typical U.S. ranges

Dealer

—

Shop

—

DIY

—

Traction battery service varies dramatically by vehicle ($5k–$20k+). Get a quote — we won't pretend to know.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

2 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

complaints mentioning a crash

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2012 Tesla Model S reflects Tesla's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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