Rear hatch and door handle recall delays
STRUCTURE
6 NHTSA complaints · 2017-03 → 2025-11
“WHILE TRYING TO OPEN THE PASSENGER SIDE SLIDING DOOR IN THE WINTER THE HANDLE OF THE DOOR BROKE. A PLASTIC CONNECTOR ON THE FORWARD SIDE OF THE HANDLE, INSIDE THE DOOR BROKE OFF. AS I CALLED TO GET A QUOTE ON REPAIR I HEARD THAT THIS HAPPENS ALL THE TIME. ONLY AFTER I GOT A”
“TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS”
“THERE IS A CURRENT RECALL ON MY VEHICLE INVOLVING THE REAR HATCH. IT MAY DROP RANDOMLY AND WITH 2 CHILDREN I FIND IT EXTREMELY IRRESPONSIBLE THAT THIS HAS NOT BEEN RESOLVED SINCE 9/2016. I DO NOT KNOW IF THERE IS A CERTAIN AMOUNT OF TIME MANUFACTURERS HAVE TO FIX A RECALL BUT, I”