Coil spring breakage during low-speed maneuvering
SUSPENSION
2 NHTSA complaints · 2020-06 → 2020-08
“FRONT DRIVER SIDE COIL SPRING BROKE. BACKING OUT OF DRIVEWAY”
“BACKING OUT OF DRIVEWAY REAR PASSENGER COIL SPRING BROKE. *TR”
The 2013 Volkswagen Golf carries 5 open NHTSA recalls — most recently covering unknown or other and inflator module. Owners report 7 recurring issue clusters, led by “Coil spring breakage during low-speed maneuvering.” Volkswagen's modern TSI turbo engines (1.4T, 1.5T, 2.0T) require oil meeting VW 502 00 or VW 508 00 specification — generic 5W-30 will not protect under load. DSG dual-clutch transmissions (Jetta GLI, Golf GTI/R, Tiguan) require fluid service every 40,000 miles regardless of dealer claims of 'lifetime fill.' Haldex AWD models add their own coupling-fluid schedule.
UNKNOWN OR OTHER
Campaign #18V329000 · May 16, 2018
Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Campaign #18V148000 · Jun 3, 2018
Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Campaign #16V078000 · Oct 2, 2016
Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
AIR BAGS:FRONTAL
Campaign #15V483000 · Apr 8, 2015
Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Campaign #19V862000 · Apr 12, 2019
Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
What drivers and federal regulators have officially reported about the 2013 Volkswagen Golf.
Air Bag Clockspring Failure
Action #EA18003 · opened Apr 18, 2018
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in…
SUSPENSION
2 NHTSA complaints · 2020-06 → 2020-08
“FRONT DRIVER SIDE COIL SPRING BROKE. BACKING OUT OF DRIVEWAY”
“BACKING OUT OF DRIVEWAY REAR PASSENGER COIL SPRING BROKE. *TR”
ENGINE
2 NHTSA complaints · 2014-11 → 2022-01
“Misfiring after cold starts. After driving the car in freezing temperatures, problem sometimes happens when the car is allowed to sit and water in the intercooler melts”
“I DRIVE 50 MILES ONE WAY TO WORK. DROVE CAR TO WORK AND PARKED FOR THE DAY (6 AM), WENT OUT AFTER WORK TO START CAR AND CAR WOULD NOT TURN OVER. CAR ACTED AS IF THE MOTOR WAS LOCKED, CAR IS A MANUAL DRIVE SO I LEFT CAR IN GEAR AND ROLLED BACK WARD TO BUMP MOTOR”
FUEL/PROPULSION SYSTEM
8 NHTSA complaints · 2012-09 → 2017-10
“THE HIGH PRESSURE FUEL PUMP FAILED AT 130,000 MILES COSTING $5000 TO REPLACE THE HIGH PRESSURE FUEL PUMP AND 4 INJECTORS”
“ON 5 AUG 2015, AT APPROXIMATELY 9:00 PM, MY 2013 VW GOLF TDI SUDDENLY DIED WHILE DRIVING DOWN A MAJOR THOROUGHFARE IN LEXINGTON, KY”
“I WAS ENTERING THE FREEWAY AND ACCELERATING WHEN I REALIZED THAT MY CAR WOULDN'T GO FASTER THAN 40MPH”
ENGINE
3 NHTSA complaints · 2017-02 → 2023-02
“TIMING CHAIN TENSIONER FAILURE AT HIGHWAY SPEEDS. LOSS OF ENGINE POWER, BRAKING AND STEERING”
“Car shut off while driving on the freeway at a high rate of speed. EPS and Check Engine light came on. Luckily was able to pull over without hurting anyone. Local repair shop said it is the timing chain system”
“i was driving down the freeway on the way to work at 75 mph when all of a sudden my EPC went off in my 2013 volkswagon gti my entire car shut down (manual transmission) i lost all steering ability while on the freeway going 75 mph i couldn't get over to”
STEERING, ELECTRICAL SYSTEM, SERVICE BRAKES
7 NHTSA complaints · 2013-08 → 2021-03
“THE EPC STARTED COMING ON, IT LOSES POWER AND SOMETIMES CUTS OFF WHILE I AM DRIVING. MY SPEED SLOWS DOWN TO 3 MILES AN HOUR”
“DRIVING IN FREEWAY TRAFFIC AT AROUND 35-40 MPH. PRIOR,TO THIS INCIDENT, CAR HAS BEEN WELL MAINTAINED AND TROUBLE FREE. ENGINE DIED, SUBSEQUENTLY POWER STEERING STOPPED WORKING AND I NEEDED TO STEER VEHICLE TO SHOULDER OF ROAD”
“AFTER EXITING THE FREEWAY, I WAS DRIVING IN STOP AND GO TRAFFIC AND THE ENGINE CUT OUT WITHOUT WARNING. I WAS UNABLE TO CHANGE LANES DUE TO LACK OF POWER AND POWER STEERING, SO I TRIED TO RE-START THE ENGINE WHILE COASTING IN THE FAST LANE”
AIR BAGS
9 NHTSA complaints · 2016-04 → 2022-06
“TAKATA RECALL - I RECEIVED A NOTICE OF THIS RECALL ALMOST A YEAR AGO, AND JUST CONTACTED THE DEALER AND WAS TOLD THERE IS NO PROJECTED DATE FOR THE REPAIR. AFTER READING ABOUT THIS, IT SEEMS LIKE SOMETHING VERY DANGEROUS TO BE LEFT UNREPAIRED WHILE DRIVING”
“TAKATA RECALL, IT'S BEEN 5 MONTHS SINCE I GOT THE NOTICE; HOWEVER, THE DEALER STILL HAS NO PART TO REPLACE THE DEFECTED PART”
“WHY IS IT TAKING SO LONG TO IMPLEMENT A FIX FOR THE TAKATA DRIVER-SIDE AIRBAG RECALL? MAKES ME NERVOUS TO DRIVE THE CAR AND FRUSTRATED THAT THERE IS AN UN-ACTIONED RECALL”
SERVICE BRAKES
2 NHTSA complaints · 2013-07 → 2013-08
“TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING 48 MPH, THE BRAKE PEDAL COLLAPSED, CAUSING THE CONTACT TO CRASH INTO THE MEDIAN. THE CONTACT DID NOT SUSTAIN ANY INJURIES”
“ON JULY 16TH, 2013, AT 9:10 PM, I HAD DRIVEN, MY VW GOLF, 11 MILES, AT FREEWAY SPEEDS, OF 59 MPH. I WAS USING THE CRUISE CONTROL”
Note: NHTSA also opened 2 defect investigation(s) on this vehicle that closed without action.
Issues on other model years
Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.
We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.
Critical for safety and preventing major damage
Replace VW 502 00 / 508 00 spec full-synthetic oil every 10,000 miles. GTI/Golf R and Jetta GLI: 5,000 miles under hard driving. Never substitute non-spec oil — it cokes the EA888 PCV system.
Estimated cost — typical U.S. ranges
Dealer
~$120–$160
Shop
~$85–$115
DIY
~$25–$55
Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.
Rotate tires every 10,000 miles. Golf R and Tiguan with 4Motion AWD: 7,500 miles.
Estimated cost — typical U.S. ranges
Dealer
~$85
Shop
~$60
DIY
Free
Often free at the shop where you bought the tires — worth asking before paying.
Inspect brake pads, rotors, and parking brake every 10,000 miles. GTI and Golf R front pads typically last 30,000-40,000 miles under spirited driving.
Estimated cost — typical U.S. ranges
Dealer
~$85
Shop
~$60
DIY
Free
Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.
DSG dual-clutch transmissions on GTI, Golf R, Jetta GLI, Tiguan, and Atlas Cross Sport: replace fluid and filter every 40,000 miles. VW spec G 052 182 (DQ250 wet clutch) or G 052 512 (DQ200 dry clutch) — never substitute. Skipping this destroys the mechatronic unit.
Estimated cost — typical U.S. ranges
Dealer
~$470–$640
Shop
~$330–$450
DIY
Pro only
VW/Audi DSG service needs a fluid-fill procedure at a specific temperature — shop equipment territory.
Tiguan 4Motion, Atlas 4Motion, Golf R: replace Haldex coupling fluid every 20,000 miles. Independent VW shops report Haldex pump failure within 60,000 miles when service is skipped.
Estimated cost — typical U.S. ranges
Dealer
~$220–$290
Shop
~$155–$205
DIY
~$40–$90
VW/Audi/Volvo AWD coupling — specific fluid required. Filter usually swapped at the same time.
Replace DOT 4 brake fluid every 2 years regardless of mileage. Required for ABS pump and electronic parking brake longevity.
Estimated cost — typical U.S. ranges
Dealer
~$180–$200
Shop
~$125–$140
DIY
~$10–$25
DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.
Keeps your vehicle running smoothly and efficiently
Replace engine air filter every 40,000 miles. EA888 turbo engines: inspect every 20,000 miles to prevent boost leak symptoms.
Estimated cost — typical U.S. ranges
Dealer
~$60–$95
Shop
~$45–$70
DIY
~$15–$40
5-minute job on most cars; the airbox lid usually has clips, no tools needed.
Iridium spark plugs every 40,000 miles on TSI engines. Naturally aspirated VR6 and 2.5L 5-cylinder: 60,000 miles.
Estimated cost — typical U.S. ranges
Dealer
~$285–$390
Shop
~$200–$275
DIY
~$25–$100
Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.
EA888 Gen 1/2 (2008-2014) had timing chain tensioner failures — inspect by 80,000 miles. Gen 3 (2015+) and EA211 are upgraded designs with no scheduled service.
Estimated cost — typical U.S. ranges
Dealer
~$85
Shop
~$60
DIY
Pro only
Timing chains are normally lifetime. Listen for rattle on cold start — that's the actionable signal. Replacement is major work, quote separately.
Extends the life of your vehicle and improves comfort
Replace cabin air filter every 20,000 miles. Behind the glove box on Jetta, Passat, Golf, and Atlas.
Estimated cost — typical U.S. ranges
Dealer
~$60–$95
Shop
~$45–$70
DIY
~$15–$40
Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.
VW G13 coolant (lilac/pink) is labeled lifetime fill. Independent VW specialists recommend replacement every 5 years or 100,000 miles to prevent water pump impeller wear.
Estimated cost — typical U.S. ranges
Dealer
~$285–$330
Shop
~$200–$235
DIY
~$25–$60
Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.
Occupant deaths in fatal crashes (FARS)
33 crashes 2010–2024
FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number
Owner-reported problem signals
Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.
2
complaints mentioning a crash
1
complaints mentioning a fire
Reviewed known issues for this vehicle·Open recalls for this vehicle
Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.
How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.
This maintenance schedule for the 2013 Volkswagen Golf reflects Volkswagen's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.