Wrench.Pro

2014 Chevrolet Silverado 3500 Recalls, Issues & Maintenance

The 2014 Chevrolet Silverado 3500 carries 3 open NHTSA recalls — most recently covering equipment and auxillary tank. Owners report 8 recurring issue clusters, led by “Harsh transmission shifting and driveline vibration.” Chevrolet vehicles use the GM Oil Life System (OLS) — a percentage-based monitor that calculates oil life from driving conditions, not fixed mileage. When the OLS drops to 0%, oil and filter are due. The schedule below reflects GM's Normal Use intervals for everything else.

3 Open Recalls

Source: NHTSA

EQUIPMENT

Campaign #18V267000 · Apr 26, 2018

Issue: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

Campaign #17V664000 · Oct 19, 2017

Issue: General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Fix: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Campaign #21V054000 · May 2, 2021

Issue: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2014 Chevrolet Silverado 3500.

1 active NHTSA investigation

Source: NHTSA

  • Desiccated Air Bag Inflator Rupture

    Action #EA21002 · opened Sep 17, 2021

    From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 200…

    View on NHTSA →

Reported to NHTSA

Harsh transmission shifting and driveline vibration

POWER TRAIN

17 NHTSA complaints · 2014-03 → 2016-04

“I NOTED THAT IT WAS LOUD CLUNKING AT DOWNSHIFT FROM 3RD TO 2ND GEAR AND ALSO A CLUNK SHIFT WHEN THE VEHICLE APPROACHES A COMPLETE STOP. THE DOWNSHIFT IS SO HARD THAT IT IS FELT IN THE BRAKE PEDAL. THIS IS THE PART TO ME THAT RAISES THE SAFETY CONCERN. THE RESPONSE WAS THAT THEY”
— Owner report, NHTSA ODI #10853917
“I WAS MERGING ONTO THE HIGHWAY AND JUST ABOUT GOT UP TO SPEED AND FELT A VIBRATION THAT WITHIN A FEW SECONDS GOT REALLY INTENSE THEN HEARD A POP AND THEN SEVERAL BANGS. I THOUGHT A TIRE BLEW, SO AS I LOOKED UP IN MY REAR VIEW MIRROR TO SEE IF I WAS CLEAR TO GET OVER TO THE”
— Owner report, NHTSA ODI #10726323
“THE CONTACT STATED THAT WHILE DRIVING AT 85 MPH, THE SHIFT LEVER SHIFTED INDEPENDENTLY FROM HIGH TO LOW GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,685”
— Owner report, NHTSA ODI #10682628

Read all complaints on NHTSA →

Fuel pump and fuel delivery system failure

FUEL/PROPULSION SYSTEM

4 NHTSA complaints · 2014-09 → 2019-05

“THE 2014 CHEVY SILVERADO 3500HD DURAMAX DIESEL COMES EQUIPP ED WITH THE BOSCH CP4 INJECTION FUEL PUMP. THIS PUMP IS PRONE TO FAILURE AT ANYTIME MILEAGE WISE. THE PUMP WAS USED IN EUROPEAN DIESEL ENGINES WITH SUCCESS SINCE THEIR FUEL HAS A HIGHER CONTENT OF LUBRICITY. DUE TO THE”
— Owner report, NHTSA ODI #11208294
“THE FUEL TRANSFER PUMP, WHICH MOVES FUEL FROM THE REAR TANK TO THE FRONT TANK HAS MALFUNCTIONED. THIS HAS CAUSED THE FUEL GAUGE TO READ INACCURATELY, CAUSING ENGINE TO STOP RUNNING, HAS ILLUMINATED THE SERVICE ENGINE LIGHT MULTIPLE TIMES, DISPLAYING CODE P2068 AND P0463. VEHICLE”
— Owner report, NHTSA ODI #11206543
“WHILE DRIVING 65 MPH, THE SPEEDOMETER DECELERATED TO 1 MPH WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND CAUSED THE METAL SHAVINGS TO CLOG THE FUEL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND”
— Owner report, NHTSA ODI #10899800

Read all complaints on NHTSA →

Frame corrosion and rust

STRUCTURE

5 NHTSA complaints · 2015-08 → 2016-04

“THE CONTACT OBSERVED EXTENSIVE CORROSION ON THE FRONT OF THE VEHICLE'S FRAME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY”
— Owner report, NHTSA ODI #10807767
“PAINT / WAX BY FACTORY HAS TOTALLY PEALED OFF FRAME OF THE TRUCK. RUST EVERYWHERE 38000 MILES”
— Owner report, NHTSA ODI #10859944
“THE CONTACT STATED THAT THE REAR FRAME WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,400”
— Owner report, NHTSA ODI #10746777

Read all complaints on NHTSA →

Driver seat unlatches or shifts during driving

SEATS

3 NHTSA complaints · 2014-06 → 2015-01

“THE CONTACT STATED THAT WHILE REVERSING, THE DRIVER'S SEAT BECAME UNLATCHED AND MOVED FORWARD INDEPENDENTLY CAUSING THE CONTACT TO BE THROWN AGAINST THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE”
— Owner report, NHTSA ODI #10676691
“DRIVER SEAT LOWER CUSHION ROCKS LEFT AND RIGHT AS WELL AS FRONT TO BACK. TOOK VEHICLE IN TO DEALER ON 9/3/14 AND WAS FIXED ON 9/5/14. THE SEAT FELT STURDY UPON PICK UP FROM DEALER. HAVE DRIVEN APPROX 30 MILES SINCE PICKING UP ON 9/5/14. SEAT IS NOW DOING SAME MOVEMENTS AS”
— Owner report, NHTSA ODI #10633280

Read all complaints on NHTSA →

Transmission shifts out of park into neutral unattended

POWER TRAIN

5 NHTSA complaints · 2014-09 → 2015-01

“THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THE VEHICLE ROLLED DOWN A HILL AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE GEAR SHIFTED FROM PARK TO NEUTRAL INDEPENDENTLY. THE CONTACT WAS AWARE”
— Owner report, NHTSA ODI #10671982
“WHILE IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS AND KNOCKED DOWN THE CONTACT. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS RETURNED TO THE RENTAL OFFICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE”
— Owner report, NHTSA ODI #10631884
“I WAS DRIVING DOWN THE ROAD AT ABOUT 45 MPH WHEN MY VEHICLE SUDDENLY JUMPED OUT OF GEAR INTO NEUTRAL. AFTER ABOUT 20 SECONDS IT WENT BACK INTO GEAR. *TR”
— Owner report, NHTSA ODI #10661352

Read all complaints on NHTSA →

Power steering assist loss while driving

STEERING

8 NHTSA complaints · 2015-03 → 2021-10

“The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing”
— Owner report, NHTSA ODI #11436457
“ELECTRIC POWER STEERING FAILED WHILE DRIVING. TRUCK TOWED TO A DEALER. AFTER REPLACING THE ELECTRIC POWER STEERING MOTOR, ELECTRICAL LOOM AND THE BATTERY, WAS INFORMED THAT THE STEERING RACK FAILED - POSSIBLY DUE TO WATER PENETRATION INTO THE RACK AND PINION DRIVE. SUSPECT A”
— Owner report, NHTSA ODI #10806385
“THE CONTACT STATED THAT THE STEERING WHEEL WAS TIGHT AND EXTREMELY DIFFICULT TO TURN LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE POWER ASSIST MOTOR. THE SECOND REPAIR WAS THE ELECTRONIC TORQUE CONTROL SENSOR; HOWEVER, THE FAILURE RECURRED”
— Owner report, NHTSA ODI #10761471

Read all complaints on NHTSA →

Engine stalling or power reduction while driving

ENGINE

4 NHTSA complaints · 2014-06 → 2016-03

“TRUCK ENGINE COMPLETELY SHUT OFF WHILE DRIVING IN NORMAL TRAFFIC. COASTED TO SIDE OF THE ROAD AND RESTARTED THE TRUCK. CHECK ENGINE LIGHT WAS ON SOLID. TOOK TO A CHEVROLET DEALER WHO REFUSED TO WORK ON IT BUT TOLD ME THE 3 CODES SHOWING RELATED TO THE CAMSHAFT. DROVE THE TRUCK”
— Owner report, NHTSA ODI #10654588
“THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40MPH, THE VEHICLE STALLED AND NO WARNINGS LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT SHE WAS ABLE TO RESTART VEHICLE. THE RENTAL CAR COMPANY WAS MADE AWARE OF THE FAILURE, HOWEVER NO SOLUTION WAS”
— Owner report, NHTSA ODI #10598778
“TRUCK GOT HOT AND ENGINE POWER REDUCTION LIGHT CAME ON ALSO CHECK ENGINE LIGHT. MESSAGE RESET WHEN TURNED OFF AND RESTARTED BUT CHECK ENGINE LIGHT STILL ON AND TRUCK RUNS HOT. POWER REDUCTION WAS WHILE I WAS ON HIGHWAY AND TRUCK WOULD NOT GO ABOVE 1000 RPM”
— Owner report, NHTSA ODI #10851746

Read all complaints on NHTSA →

Air bag failure to deploy or improper deployment

AIR BAGS

4 NHTSA complaints · 2014-08 → 2017-10

“WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A GUARDRAIL AND A COUPLE OF TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG, RIGHT EYE, AND TRAUMA TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS”
— Owner report, NHTSA ODI #11031689
“THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DEPLOYED HOWEVER, THREE MINUTES LATER THE DRIVER'S SIDE AIR BAG DEPLOYED A SECOND TIME WITHOUT WARNING. IT WAS UNKNOWN IF THE CONTACT SUSTAINED ANY INJURIES AND A POLICE REPORT”
— Owner report, NHTSA ODI #10662045
“THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, ALL WITHIN THE MONTH OF JUNE FOR THE SAME SAFETY ISSUE REGARDING THE AIR BAGS. JUNE 3, 2014, THE CONSUMER WAS TOLD UPON PICKING UP THE VEHICLE, THE AIR BAG WIRES UNDER THE SEAT HAD JUST BEEN DISCONNECTED. THEY”
— Owner report, NHTSA ODI #10619615

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 17, 2026. Investigation data refreshed Sep 17, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter (per Oil Life System)

Every 7,500 mi

Change oil when the Oil Life System reaches 0% or every 12 months — whichever comes first. dexos1-approved synthetic oil required on all gas engines since 2011.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 7,500 mi

Rotate tires every 7,500 miles. Silverado 4x4 and Tahoe owners benefit from earlier rotations to even out drivetrain wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 7,500 mi

Inspect brake pads, rotors, and parking brake at each tire rotation. Equinox and Malibu front pads typically last 40,000-50,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 45,000 mi

GM specifies brake fluid replacement based on contamination testing. Test every 30,000 miles; replace if moisture content exceeds 3% or fluid appears dark.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 45,000 mi

GM long-life cellulose air filters are rated 45,000 miles. Direct-injection engines are sensitive to airflow restriction; inspect at every oil change.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 45,000 mi

Severe service (heavy towing, frequent stop-and-go, dusty conditions): replace every 45,000 miles. Normal service: 97,500 miles. Use Dexron-VI on 6L80/8L90 transmissions.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Transfer Case Fluid (4WD)

Every 45,000 mi

Silverado 4WD and Tahoe 4WD: replace transfer case fluid every 45,000 miles, sooner if towing or off-roading. Use GM Auto-Trak II fluid.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Spark Plugs

Every 100,000 mi

GM iridium spark plugs are rated 100,000 miles on most LS and LT engines. The 5.3L V8 in Silverado 1500 commonly fouls plugs early under heavy idling.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Dex-Cool Engine Coolant

Every 50,000 mi

GM Dex-Cool (orange): first change at 150,000 miles or 5 years, then every 50,000 miles. Mixing with green coolant creates a sludge that destroys the cooling system.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Rear Differential Fluid

Every 50,000 mi

Silverado and Tahoe: replace rear axle fluid every 50,000 miles, or 25,000 miles if towing. Limited-slip differentials require GM friction-modifier additive.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Drain plug + fill plug — straightforward DIY. AWD vehicles have two; budget for both.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 22,500 mi

Replace the cabin air filter every 22,500 miles. Silverado and Tahoe owners in dusty climates should replace earlier.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

313 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

15

complaints mentioning a crash

1

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2014 Chevrolet Silverado 3500 reflects Chevrolet's published service intervals and the Oil Life System system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

Check another vehicle →