Is trunk and rear electrical wiring harness fault a known issue with the 2014 Volkswagen Cc?

6 NHTSA complaints have been filed about trunk and rear electrical wiring harness fault on the 2014 Volkswagen Cc (2019-09 → 2023-06). Reported component: ELECTRICAL SYSTEM, EXTERIOR LIGHTING. From an owner report (NHTSA ODI #11256160): "BACK UP CAMERA SYSTEM FAULTY PER VOLKSWAGON DEALERSHIPS AND INTERNET- VOLKSWAGON CUSTOMER CARE VIEWS AS A RADIO AND NOT A SAFETY ISSUE" Source: NHTSA.

Is engine coil pack and turbocharger issues a known issue with the 2014 Volkswagen Cc?

3 NHTSA complaints have been filed about engine coil pack and turbocharger issues on the 2014 Volkswagen Cc (2022-10 → 2023-07). Reported component: ENGINE. From an owner report (NHTSA ODI #11527833): "I had to replace the engine coil packs/spark plugs 4 times in the last year. This is not normal and a complaint amongst Volkswagens" Source: NHTSA.

Is takata air bag inflator recall part delay a known issue with the 2014 Volkswagen Cc?

43 NHTSA complaints have been filed about takata air bag inflator recall part delay on the 2014 Volkswagen Cc (2016-04 → 2018-08). Reported component: AIR BAGS. From an owner report (NHTSA ODI #10924266): "TAKATA RECALL. I HAVE BEEN WAITING SINCE FEBRUARY 2016 FOR A REMEDY TO THE AIRBAG RECALL ON MY CAR. THERE IS NO WAY FOR ME TO FIX WHAT COULD BE A POTENTIALLY LIFE-THREATENING SITUATION, AND I HAVE TO BE ABLE TO DRIVE MY CAR" Source: NHTSA.

Is steering wheel clockspring and air bag electrical failure a known issue with the 2014 Volkswagen Cc?

8 NHTSA complaints have been filed about steering wheel clockspring and air bag electrical failure on the 2014 Volkswagen Cc (2016-08 → 2024-02). Reported component: STEERING, ELECTRICAL SYSTEM, AIR BAGS. From an owner report (NHTSA ODI #11122815): "STEERING WHEEL CLOCK SPRING BROKE. NO HORN OR FUNCTION BUTTONS WORKING ALONG WITH THE AIRBAG" Source: NHTSA.

Is fuel pump control module recall stall risk a known issue with the 2014 Volkswagen Cc?

9 NHTSA complaints have been filed about fuel pump control module recall stall risk on the 2014 Volkswagen Cc (2017-11 → 2018-04). Reported component: FUEL/PROPULSION SYSTEM. From an owner report (NHTSA ODI #11060837): "TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS" Source: NHTSA.

2014 Volkswagen Cc Recalls, Issues & Maintenance

The 2014 Volkswagen Cc carries 5 open NHTSA recalls — most recently covering unknown or other and inflator module. Owners report 5 recurring issue clusters, led by “Trunk and rear electrical wiring harness fault.” Volkswagen's modern TSI turbo engines (1.4T, 1.5T, 2.0T) require oil meeting VW 502 00 or VW 508 00 specification — generic 5W-30 will not protect under load. DSG dual-clutch transmissions (Jetta GLI, Golf GTI/R, Tiguan) require fluid service every 40,000 miles regardless of dealer claims of 'lifetime fill.' Haldex AWD models add their own coupling-fluid schedule.

5 Open Recalls

Source: NHTSA

UNKNOWN OR OTHER

Campaign #18V329000 · May 16, 2018

Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Campaign #18V148000 · Jun 3, 2018

Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Campaign #17V509000 · Aug 16, 2017

Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

AIR BAGS:FRONTAL

Campaign #15V483000 · Apr 8, 2015

Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Campaign #16V078000 · Oct 2, 2016

Issue: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2014 Volkswagen Cc.

1 active NHTSA investigation

Source: NHTSA

Air Bag Clockspring Failure
Action #EA18003 · opened Apr 18, 2018
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in…
View on NHTSA →

Reported to NHTSA

Trunk and rear electrical wiring harness fault

ELECTRICAL SYSTEM, EXTERIOR LIGHTING

6 NHTSA complaints · 2019-09 → 2023-06

“BACK UP CAMERA SYSTEM FAULTY PER VOLKSWAGON DEALERSHIPS AND INTERNET- VOLKSWAGON CUSTOMER CARE VIEWS AS A RADIO AND NOT A SAFETY ISSUE”
— Owner report, NHTSA ODI #11256160

“VEHICLE TRUNK LIGHT INDICATOR SHOWS THAT VEHICLE TRUNK IS OPEN. INTERMITTENTLY TURNS OFF THEN COMES BACK ON. TRUNK INTERIOR LIGHT STAYS ON. THIS WILL DRAIN CAR BATTERY IF LIGHT ISN'T UNPLUGGED LEAVING PEOPLE STRANDED”
— Owner report, NHTSA ODI #11331874

“The contact owns a 2014 Volkswagen CC. The contact stated that recently the trunk lid started failing to open as needed. The contact stated there was no warning light illuminated”
— Owner report, NHTSA ODI #11452754

Read all complaints on NHTSA →

Engine coil pack and turbocharger issues

ENGINE

3 NHTSA complaints · 2022-10 → 2023-07

“I had to replace the engine coil packs/spark plugs 4 times in the last year. This is not normal and a complaint amongst Volkswagens”
— Owner report, NHTSA ODI #11527833

“Error code P2015 was generated which is the air intake manifold. Volkswagen mechanic said we shouldn't drive very much due to it could get worse. Replacement would cost $1812.50, local shop charged $893.00”
— Owner report, NHTSA ODI #11491637

Read all complaints on NHTSA →

Takata air bag inflator recall part delay

AIR BAGS

43 NHTSA complaints · 2016-04 → 2018-08

“TAKATA RECALL. I HAVE BEEN WAITING SINCE FEBRUARY 2016 FOR A REMEDY TO THE AIRBAG RECALL ON MY CAR. THERE IS NO WAY FOR ME TO FIX WHAT COULD BE A POTENTIALLY LIFE-THREATENING SITUATION, AND I HAVE TO BE ABLE TO DRIVE MY CAR”
— Owner report, NHTSA ODI #10924266

“TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR”
— Owner report, NHTSA ODI #10969102

“IT'S BEEN MORE THAN A YEAR SINCE MY RECALL WAS FORMALLY ISSUED AND MY AIRBAG STILL HAS NOT BEEN REPLACED! THIS IS DANGEROUS!”
— Owner report, NHTSA ODI #10966619

Read all complaints on NHTSA →

Steering wheel clockspring and air bag electrical failure

STEERING, ELECTRICAL SYSTEM, AIR BAGS

8 NHTSA complaints · 2016-08 → 2024-02

“STEERING WHEEL CLOCK SPRING BROKE. NO HORN OR FUNCTION BUTTONS WORKING ALONG WITH THE AIRBAG”
— Owner report, NHTSA ODI #11122815

“MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED”
— Owner report, NHTSA ODI #11051336

“The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident”
— Owner report, NHTSA ODI #11462892

Read all complaints on NHTSA →

Fuel pump control module recall stall risk

FUEL/PROPULSION SYSTEM

9 NHTSA complaints · 2017-11 → 2018-04

“TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS”
— Owner report, NHTSA ODI #11060837

“17V509 RECALL #. FUEL PUMP CONTROL MODULE COULD CAUSE POWER OUTAGE AND ALREADY HAS. TWICE. AND THEY ARE STILL REFUSING TO FIX THIS. I'VE HAD TO REPLACE MY BATTERY AND TWO MONTHS LATER WAS STRANDED BECAUSE I LOST POWER WHILE STATIONARY”
— Owner report, NHTSA ODI #11044381

Dust & Pollen Filter

Every 20,000 mi

Replace cabin air filter every 20,000 miles. Behind the glove box on Jetta, Passat, Golf, and Atlas.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

G13 Coolant

On condition / lifetime

VW G13 coolant (lilac/pink) is labeled lifetime fill. Independent VW specialists recommend replacement every 5 years or 100,000 miles to prevent water pump impeller wear.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

3 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

complaints mentioning a crash

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2014 Volkswagen Cc reflects Volkswagen's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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