CUE touchscreen cracking and unresponsiveness
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
5 NHTSA complaints · 2016-11 → 2024-06
“The CUE SYSTEM not totally working, and panel plastic is all spider web looking. I view this as a very bad problem( it won’t go to settings), no radio, can’t set the clock Not sure on all the problems as I can’t get to it to find out”
“The cue system screen has become unresponsive due to separation of the glue the system is pretty much the heart of the car everything electrical is controlled thre that screen along with the back up camera”
“THE VEHICLE CUE SCREEN CRACKING. I HAD THE SCREEN REPLACED IN 2017 AND NOW THE SCREEN IS CRACKED.*DT CONSUMER STATED THERE IS A LAWSUIT AGAINST GM FOR USING PLASTIC SCREENS FROM 2012 CADILLAC MODELS WHEN IT WAS MANUFACTURED”