2016 Toyota Highlander Recalls, Issues & Maintenance

The 2016 Toyota Highlander carries 3 open NHTSA recalls — most recently covering electrical system and wiring. Owners report 8 recurring issue clusters, led by “Panoramic sunroof and rear window spontaneous shattering.” Toyota's owner's manual splits service into Schedule 1 (severe) and Schedule 2 (normal). Most US drivers fall under Schedule 1 because it covers short trips, extreme temperatures, dusty roads, or heavy idling. The intervals below reflect Schedule 1 — the schedule Toyota recommends for typical real-world use.

3 Open Recalls

Source: NHTSA

ELECTRICAL SYSTEM

Campaign #18E107000 · Nov 27, 2018

Issue: Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

Risk: The ECM damage may result in the engine stalling, increasing the risk of a crash.

Fix: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.

ELECTRICAL SYSTEM:WIRING

Campaign #16V775000 · Oct 24, 2016

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Risk: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.

Fix: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.

EQUIPMENT:OTHER:LABELS

Campaign #16V420000 · Sep 6, 2016

Issue: Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."

Risk: An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.

Fix: SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2016 Toyota Highlander.

Reported to NHTSA

Panoramic sunroof and rear window spontaneous shattering

UNKNOWN OR OTHER

10 NHTSA complaints · 2017-07 → 2022-11

HEADED TO WORK AT 5:35 AM ON WEDNESDAY, JANUARY 15, 2020, AT 55 MPH ON MY DAILY COMMUTE IN MY 2016 TOYOTA HIGHLANDER, WESTBOUND ON I-70 BETWEEN THE CENTRAL PARK AND 270 EXITS, AND MY SUNROOF EXPLODED
Owner report, NHTSA ODI #11299458
THE REAR WINDSHIELD ON OUR 2016 TOYOTA HIGHLANDER EXPLODED WITHOUT ANY PROVOCATION. PULLING INTO AN EMPTY PARKING SPACE UPON PLACING THE CAR IN PARK, THE READ WINDSHIELD EXPLODED AND SHATTERED INTO PIECES. NOTHING HIT IT. NOTHING BANGED INTO IT. JUST EXPLODED FOR NO REASON
Owner report, NHTSA ODI #11209183
TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL EXPLOSION SOUND. ONCE THE CONTACT EXITED THE HIGHWAY AND PULLED OVER, SHE OBSERVED THAT THE SUN ROOF HAD FRACTURED
Owner report, NHTSA ODI #11034614

Read all complaints on NHTSA →

Brake pedal failure to stop the vehicle

SERVICE BRAKES

17 NHTSA complaints · 2017-01 → 2024-12

The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a decline, the brake pedal depressed all the way to the floorboard
Owner report, NHTSA ODI #11628348
WHILE PARKING IN A PUBLIC PARKING LOT, AT IDLE SPEED, THE BRAKES DID NOT STOP FORWARD PROGRESS. CAR STRUCK THE CURBING, CLIMBED ONTO THE DIVIDER, CROSSED THE DIVIDER AND BUMPED A PARKED CAR ON THE OTHER SIDE
Owner report, NHTSA ODI #11124494
STARTED COMPLAINING ABOUT BRAKES AT 10,000 MILES. THE DEALER TURNED REAR ROTORS AT 28,000 AND INSTALLED NEW PADS. NOW AT 37,000, THE FRONT ROTORS ARE WARPED ALSO. CANNOT BE TURNED DOWN.NO COVERAGE FROM THE DEALER. DEFECTIVE ROTORS ARE MY COMPLAINT
Owner report, NHTSA ODI #11209288

Read all complaints on NHTSA →

Tire sidewall separation and premature tread wear

TIRES

8 NHTSA complaints · 2017-12 → 2025-11

The contact owns a 2016 Toyota Highlander equipped with Cooper Tires, Tire Line: Evolution H/T, Tire Size: 245/55/R19, DOT Number: UPPIILE. The contact stated that while his wife was driving approximately 55-65 MPH, the rear driver's side tire unexpectedly had a blowout
Owner report, NHTSA ODI #11635719
Cooper Adventurer P245/60R18 tires. Three of four tires had sidewall separation on both inner and outer sidewalls in same area. A separation could be seen in the outer casing about .25" above the rim line radiating and following the rim line
Owner report, NHTSA ODI #11467747
2016 TOYOTA HIGHLANDER WITH OEM TOYO 245/55R19 OPEN COUNTRY M&S 103T TIRES AT ABOUT 70 MPH ON I95 SOUTH BOARD NEAR BRUNSWICK GA (EXIT 38?) , A LOUD BANG WAS HEARD AND THEN THE BUMPING MADE IT OBVIOUS A TIRE HAD FAILED SO THE VEHICLE WAS STOPPED WELL OF THE ROAD NEAR AN EXIT
Owner report, NHTSA ODI #11124033

Read all complaints on NHTSA →

False forward-collision warning and automatic braking

FORWARD COLLISION AVOIDANCE

4 NHTSA complaints · 2017-06 → 2025-05

On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge
Owner report, NHTSA ODI #11660748
I'VE HAD TWO SERIOUS INCIDENTS INVOLVING THE CAR'S AUTO BRAKING SYSTEM WE BOUGHT AS PART OF A SAFETY PACKAGE. BOTH WERE IDENTICAL. EACH TIME I WAS DRIVING ON A MAJOR HIGHWAY AND THE CAR DETECTED A POTENTIAL SIDE IMPACT CRASH
Owner report, NHTSA ODI #11277025
ON 6/4/2017 AT 7:23 PM, PRE-COLLISION SYSTEM (PCS) BEEPED AND LIT UP "BRAKE" EVEN THOUGH THE CAR IN FRONT OF ME WAS AT LEAST 4 CAR LENGTHS AWAY AND IT WAS TRAVELING FASTER THAN MY VEHICLE
Owner report, NHTSA ODI #10993100

Read all complaints on NHTSA →

Electric power steering failure and steering lock-up

STEERING

5 NHTSA complaints · 2018-11 → 2026-02

I was on Hwy 27 headed south bound at Bellecita Rd in Davenpoerrt, Fl. This is a busy four way intersection. I moved into the left hand turn lane. When the left turn green light came on I began my U-Turn to head north bound
Owner report, NHTSA ODI #11715980
2016 TOYOTA HIGHLANDER 30,000 MILES EPS FAILURE STEP ON THE BREAK IN THE MORNING EPS FAILURE WITH THE FLASHING LIGHT SHUT IT OFF STEP ON THE BREAK AGAIN START IT AND SOMETIMES IT'S BACK TO NORMAL
Owner report, NHTSA ODI #11366270
I WAS JUST PROCEEDING FROM A STOP AT A 4 WAY INTERSECTION GO VERY SLOWLY WHEN I RECEIVED A WARNING ON MY DASHBOARD SAYING "EPS FAILURE, STEERING WHEEL HARDER TO TURN". I WAS THEN PHYSICALLY UNABLE TO TURN THE STEERING WHEEL, ALMOST AS IF THE POWER STEERING WAS DISABLED
Owner report, NHTSA ODI #11144817

Read all complaints on NHTSA →

Air bags failing to deploy in a crash

AIR BAGS

3 NHTSA complaints · 2016-10 → 2025-10

I OWN A 2016 HIGHLANDER LIMITED PLATINUM AND AFTER A MAJOR ACCIDENT I HAVE A SERIOUS CONCERN ABOUT THE SAFETY CLAIMS. YESTERDAY MY WIFE WAS IN A ROLLOVER (2 FULL ROTATIONS) ACCIDENT IN HER 2016 HIGHLANDER PLATINUM
Owner report, NHTSA ODI #10918511
I HAD AN ACCIDENT ON MY CAR GOING 50 TO 60 MPH I THE ROAD CURVED AND I DID NOT I WENT INTO THE TOP OF THE DITCH HIT FRONT END AND WENT AIRBORN 30 TO 50 FEET IN THE AIR OVER THE PERSONS DRIVWAY
Owner report, NHTSA ODI #10919975
As I looked up after the impact and saw my hood folded I then noticed that my air bag had not gone off. How could the air bag have not gone off in an impact such as that
Owner report, NHTSA ODI #11695898

Read all complaints on NHTSA →

Engine stalling or shutting off while driving

ELECTRICAL SYSTEM, ENGINE

5 NHTSA complaints · 2016-04 → 2023-03

Description of Problem (electrical issue affecting multiple systems): Engine shuts off while driving. All instrument/electronic displays shut off or flicker while driving. Steering wheel locks and vibrates. Liftgate does not open
Owner report, NHTSA ODI #11512162
8:30PM WE LEFT HER HOUSE TO GO HOME. WE DROVE ON THE STREET FOR TWO MINUTES AND WE CAME TO A STOP LIGHT I BRAKED TO A COMPLETE STOP, AND THE CAR DIED. THE DASH BOARD SCREEN SAID PUT YOUR CAR IN PARK AND START THE CAR
Owner report, NHTSA ODI #10893721
The contact owns a 2016 Toyota Highlander. The contact stated that while driving at various speeds, the vehicle would shut-off without warning. The contact would be able to restart the vehicle a few minutes after the failure
Owner report, NHTSA ODI #11424583

Read all complaints on NHTSA →

Taillight housing water intrusion

EXTERIOR LIGHTING

4 NHTSA complaints · 2018-03 → 2022-07

The tail lights on the back tailgate hatch are leaking and have been leaking. The leaks are getting progressively worse and the lights are filling up with water. The vehicle has been garage kept, has low mileage, and has never been wrecked
Owner report, NHTSA ODI #11474921
Rear passenger tail light lift gate has water inside tail light housing, if this continues it will cause brake light to be burned off or malfunction and cause vehicle behind these cars unable to see the tail light and cause an accident
Owner report, NHTSA ODI #11453099
WATER INSIDE LEFT TAILLIGHT ASSEMBLY AS PURCHASED USED FROM DAVE EDWARDS TOYOTA, AS CERTIFIED PRE-OWNED
Owner report, NHTSA ODI #11352344

Read all complaints on NHTSA →

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 5,000 mi

Replace 0W-20 full-synthetic oil and filter every 5,000 miles under Schedule 1, or 10,000 miles under Schedule 2. Toyota covers the first 2 oil changes through ToyotaCare.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 5,000 mi

Rotate tires every 5,000 miles. Toyota recommends rotation at every oil change to maximize tire life on FWD and AWD models.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 5,000 mi

Inspect brake pads, rotors, and parking brake every 5,000 miles. Toyota recommends measuring pad thickness at each service.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace DOT 3 brake fluid every 30,000 miles or 36 months. Critical for the integrity of the ABS, VSC, and brake assist systems.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace the engine air filter every 30,000 miles. Earlier under Schedule 1 if driven on unpaved roads.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 60,000 mi

Toyota labels ATF as 'lifetime fill' on most automatics, but recommends inspection and replacement every 60,000 miles under severe service. Use Toyota WS or Type-IV — no substitutes.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 120,000 mi

Toyota iridium-tipped spark plugs are rated for 120,000 miles. Earlier replacement reduces fuel economy and can cause misfires on direct-injection engines.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Super Long Life Coolant (SLLC)

Every 50,000 mi

Toyota SLLC (pink): first change at 100,000 miles, then every 50,000 miles. Do not substitute green or orange coolant — it will damage the cooling system seals.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 30,000 mi

Replace the cabin air filter every 30,000 miles, sooner in dusty climates. Located behind the glove box on most Toyota and Lexus models.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Serpentine / Drive Belt Inspection

Every 60,000 mi

Inspect the serpentine belt and tensioner every 60,000 miles. Toyota uses long-life EPDM belts that rarely fail before 100,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Timing Chain — No Replacement

On condition / lifetime

Toyota's 2AR-FE, 2GR-FKS, A25A-FKS, and most Toyota engines built since 2010 use a timing chain rated for the life of the engine. No scheduled replacement.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Pro only

Timing chains are normally lifetime. Listen for rattle on cold start — that's the actionable signal. Replacement is major work, quote separately.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

43 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

14

complaints mentioning a crash

1

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2016 Toyota Highlander reflects Toyota's published service intervals and the Maintenance Required Light system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.