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2017 Kia Soul Recalls, Problems & Maintenance

The 2017 Kia Soul carries 1 open NHTSA recall — most recently covering air bags. Owners report 5 recurring issue clusters, led by “Engine rod bearing failure and excessive oil consumption.” Kia uses Hyundai Motor Group's powertrains, so service intervals mirror Hyundai's. Kia Promise covers the first 3 years / 36,000 miles of complimentary maintenance. Kia owners with the Theta II 2.0L/2.4L (Optima, Sorento, Sportage 2011-2019) should adhere strictly to oil intervals due to known oil-consumption issues in Kia TSBs.

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1 Open Recall

Source: NHTSA

AIR BAGS

Campaign #22V031000 · Jan 25, 2022

Issue: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Fix: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Recall data refreshed Sep 20, 2026.

Known issues & problems for this vehicle

What drivers and federal regulators have officially reported about the 2017 Kia Soul.

Reported to NHTSA

Engine rod bearing failure and excessive oil consumption

ENGINE

150 NHTSA complaints · 2021-03 → 2026-07

“The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 65 MPH, a loud knocking sound was heard, and the vehicle's speed decreased to approximately 25 MPH. The contact was able to safely pull over into a parking lot”
— Owner report, NHTSA ODI #11743757
“I purchased my car new from the dealer in August of 2017; at 40,000 I started having an excessive oil consumption issue. I took it repeatedly to the dealer for remedy under the warranty”
— Owner report, NHTSA ODI #11647251
“Upon startup one day, the engine began knocking. It was turned off and towed. Both an independent service center and Kia dealer have confirmed connecting rod failure, and the need for a total engine replacement”
— Owner report, NHTSA ODI #11431670

Read all complaints on NHTSA →

Paint peeling and delamination

STRUCTURE

5 NHTSA complaints · 2022-08 → 2026-04

“The paint on my 2017 Kia Soul is peeling (delaminating) on the hood of the vehicle. The paint color is Pearl White, mileage is 81k, photos taken August 13, 2022”
— Owner report, NHTSA ODI #11479327
“I have a white 2017 Kia Soul. I bought it new in 2017. The paint is peeling off really badly. Something is not right. This is not wear and tear paint peeling it is massive all around the car, especially the hood”
— Owner report, NHTSA ODI #11703329
“Paint on the car is delaminating and chipping off and the vehicle is becoming compromised due to the paint coming off the car. This has been confirmed by my dealership where I take the vehicle for service”
— Owner report, NHTSA ODI #11535317

Read all complaints on NHTSA →

Engine compartment fire

ENGINE

12 NHTSA complaints · 2022-03 → 2026-05

“On 6/30/23 While exiting the highway and waiting at a traffic light he noticed smoke coming from the hood. As he proceeded through the intersection to pull over the dashboard lit up with many lights and then the power went out”
— Owner report, NHTSA ODI #11541818
“The contact owned a 2017 Kia Soul. The contact stated while driving at approximately 70 MPH on the interstate, black smoke emanated from the engine compartment. The vehicle was steered to the side of the road and the flames of the vehicle grew larger”
— Owner report, NHTSA ODI #11552007
“The contact owned a 2017 Kia Soul. The contact stated that while driving at various speeds, an abnormal, knocking noise would emit from the engine without warning”
— Owner report, NHTSA ODI #11470607

Read all complaints on NHTSA →

Air bag non-deployment in crash

AIR BAGS

5 NHTSA complaints · 2022-04 → 2023-05

“The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side window”
— Owner report, NHTSA ODI #11492702
“On August 20, 2022, I was driving my 2017 KIA Soul and was slammed into in the front of my car, at full speed, by a KIA sedan which had sped across my path in an attempt to make an illegal U-turn across a highway”
— Owner report, NHTSA ODI #11487073
“Severe front end damage in accident and airbags never deployed on 4/7/2022. Airbag light was never illuminated on the dash. Never received notification of recall before accident. Both driver and passenger taken to emergency room”
— Owner report, NHTSA ODI #11460157

Read all complaints on NHTSA →

Brake failure and unintended acceleration

SERVICE BRAKES

6 NHTSA complaints · 2021-08 → 2025-08

“2017,Kia soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm”
— Owner report, NHTSA ODI #11677994
“The contact owns a 2017 Kia Soul. The contact stated that while driving at approximately 25 mph, the brake pedal was depressed but failed to stop the vehicle”
— Owner report, NHTSA ODI #11427879
“Sudden Acceleration (SUA--3 times same day); almost went through storefront, almost hit by truck @ stop sign, almost hit fence in parking lot twice, had difficulty in highway traffic jam”
— Owner report, NHTSA ODI #11502455

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 20, 2026. Investigation data refreshed Sep 20, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Raw data + downloads for this vehicle →

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 3,750 mi

Severe service: every 3,750 miles. Normal: 7,500 miles. Theta II 2.0L/2.4L on Optima, Sorento, Sportage (2011-2019): full synthetic only, never extend.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 7,500 mi

Rotate tires every 7,500 miles. Telluride and Sorento AWD owners benefit from rotation every 5,000 miles to prevent uneven wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 7,500 mi

Inspect brake pads and rotors every 7,500 miles. Forte and Soul front pads typically last 40,000-55,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace DOT 3 brake fluid every 30,000 miles or 24 months. Required for ABS and ESC pump longevity.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace engine air filter every 30,000 miles. Severe or dusty conditions: 15,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 30,000 mi

Severe service: every 30,000 miles. Normal: 60,000 miles. Use Kia SP-IV — same as Hyundai.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 105,000 mi

Iridium-tipped plugs rated 105,000 miles on most Kia engines. 1.6T (Forte GT, Soul Turbo): 60,000 miles. 3.5L Lambda II V6 (Telluride, Sorento): 105,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Long-Life Coolant

Every 30,000 mi

Kia Long-Life Coolant (pink, same as Hyundai): first change at 60,000 miles, then every 30,000. Do not mix with green or orange coolant.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Transfer Case / Rear Diff (AWD)

Every 60,000 mi

On AWD models, replace transfer case fluid and rear differential fluid every 60,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace cabin air filter every 15,000 miles. Located behind the glove box on Optima, Forte, and Sportage; behind the dashboard panel on Telluride.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

65 crashes 1990–2024

How the 65 occupant deaths break down

49

driver deaths

16

passenger deaths

65

occupant deaths

Crash years covered: 1990–2024 This model year first appears in 2017 crashes. Older models have had more years on the road to appear in these crashes, so a higher count here does not by itself mean a vehicle is less safe.

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

FARS 2024 data is an annual report file. NHTSA revises these records when the final file is published, so this count can change.

Why we show driver deaths too

Every vehicle has exactly one driver seat, so driver deaths line up fairly when you compare one model to another. Occupant deaths include passengers, so a three row SUV can show a higher number than a two seat car simply because it carries more people.

Both figures are plain counts, not rates. A rate would need to know how many of each vehicle are on the road, and that registration data is not public, so we do not publish rates or scores of any kind.

IIHS publishes driver death rates using this same driver only idea, paired with a registered vehicle years denominator we do not have. Their rates and these counts answer different questions, so do not read either number here as a safety rating.

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

17

complaints mentioning a crash

14

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2017 Kia Soul reflects Kia's published service intervals and the Service Reminder system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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