Infotainment ghost touch and self-activation
ELECTRICAL SYSTEM
47 NHTSA complaints · 2020-12 → 2026-06
“There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting”
“The infotainment system in my 2017 Mazda CX-5 exhibits dangerous behavior consistent with known defects described in the Mazda Infotainment Class Action Settlement (Case No. 8:21-cv-01355)”
“The vehicle display registers false “phantom” touches, causing it to behave erratically”