2017 Mazda CX-5 Recalls, Problems & Maintenance

“There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting”

“The infotainment system in my 2017 Mazda CX-5 exhibits dangerous behavior consistent with known defects described in the Mazda Infotainment Class Action Settlement (Case No. 8:21-cv-01355)”

“The vehicle display registers false “phantom” touches, causing it to behave erratically”

“I was driving on the freeway, going about 65 mph at 7:30 am. I heard a loud BANG sound and my sunroof glass exploded into pieces”

“MY SUNROOF JUST EXPLODED WHILE I WAS DRIVING DOWN THE ROAD. I HAVE A DASH CAM WHICH CAPTURED ABSOLUTELY NOTHING IMPACTING THE GLASS”

“WHILE DRIVING ON THE HIGHWAY, AT APPROXIMATELY 65 MPH, MY SUNROOF COMPLETELY SHATTERED WITHOUT BEING HIT OR TOUCHED BY ANYTHING”

“My car only has 65k miles on it and the rear differential failed and needs to be replaced”

“Rear differential began to leak. Mechanics (3) looked at the part and discovered play in both right and left side axles leading into rear differential along with loud clanking noises inside the differential itself”

“Rear differential failed around 97,000 miles. We were three months past our certified pre-owned warranty. Total cost to repair was around $4400 after a discount on parts and labor through our Costco membership”

“I HAVE A 2017 MAZDA CX5 TOURING MODEL, WITH 39K MILES. THE WINDSHIELD WIPERS FAILED ON 10/16/2020. MY DEALER PICKED UP MY CAR TODAY, AND DETERMINED THAT THE BODY CONTROL MODULE FAILED”

“One day last month, my front winsheild wipers were going very slowly when I turned them on the Auto setting (maybe 1/4 of normal speed, which is not correct)”

“On April 15th, 2019, Mazda made the public aware of Recall Campaign 3219D which involves a failure of the Front Body Control Module on Mazda 3 vehicles, which renders the front windshield wipers inoperable”

“THERE IS A DEFECT IN THE RED SOUL CRYSTAL METALLIC PAINT. THE PAINT ON MY CAR IS CHIPPING OFF DOWN TO THE METAL”

“2017 MAZDA CX-5 WITH SOUL RED METALLIC PAINT, ONLY 19000 MILES IS EXHIBITING SMALL CHIPS IN THE PAINT”

“EVERY TIME SMALL ROAD GRAVEL HITS PAINT, THE PAINT CHIPS. THE CAR IS LESS THAN A YEAR OLD AND HAS AT LEAST 20 CHIPS ON THE HOOD”

“The brake pads on this vehicle wear out prematurely, despite not using them aggressively. All four brake pads on the SUV wore out in less than the first 16,000 miles (first 3 years) and had to be replaced”

“ROTORS BEGAN SHOWING SIGNS OF IRREGULAR WEARING AT 15K MILES, CAUSING THE VEHICLE TO SHAKE UNCONTROLLABLY WHEN BRAKING”

“Drivers side emergency brake drags just enough to prematurely wear inner brake pad down to the metal. 60,000 miles on car”

“Twice now, my 2017 Mazda CX-5 stalled on the highway with a check engine light popping up--both times was driving around 60-70mph for a couple of hours and had about a quarter tank of gas left”

“What component or system failed or malfunctioned, and is it available for inspection upon request? Sudden loss of power (and speed) on interstate highway at ~65 mph. Fuel level was under 1/4 tank level”

“WITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED”

“My Mazda has a feature called SBS (Smart Brake Support). It is touted as a safety feature, as it will brake the car when it approaches an object without driver braking”

“The Mazda SCBS (Smart City Brake Support) system malfunctioned in my vehicle. This system can inadvertently apply the brake if the system malfunction”

“ACCORDING TO CONSUMER REPORTS (AUG. 2017, PAGE 58, LAST PARAGRAPH) THE MAZDA'S NEW CX-5'S FORWARD COLLISION WARNING WITH LOW-SPEED AUTOMATIC EMERGENCY BRAKING STANDARD SHOULD BE APPLAUDED”