2017 Toyota Prius V Recalls, Issues & Maintenance

The 2017 Toyota Prius V carries 1 open NHTSA recall — most recently covering inverter. Owners report 8 recurring issue clusters, led by “Windshield cracking without impact.” Toyota's owner's manual splits service into Schedule 1 (severe) and Schedule 2 (normal). Most US drivers fall under Schedule 1 because it covers short trips, extreme temperatures, dusty roads, or heavy idling. The intervals below reflect Schedule 1 — the schedule Toyota recommends for typical real-world use.

1 Open Recall

Source: NHTSA

HYBRID PROPULSION SYSTEM: INVERTER

Campaign #20V369000 · Jun 24, 2020

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Risk: An unexpected hybrid power system shut down may increase the risk of a crash.

Fix: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2017 Toyota Prius V.

Reported to NHTSA

Windshield cracking without impact

VISIBILITY/WIPER

17 NHTSA complaints · 2017-05 → 2021-07

Windshield cracked from bottom to top and across while sitting and there was no evidence of a rock or chip that would cause that. Air temp was about 95 degrees. No rain, no impact, car was sitting parked and not running
Owner report, NHTSA ODI #11423594
CAR WAS PARKED IN PARKING LOT IN 100 DEGREE TEMPERATURE. WINDSHIELD HAD NO DAMAGE WHATSOEVER. RETURNED TO CAR 4 HOURS LATER. TWO AND ONE-HALF FOOT CRACK, ORIGINATING IN BOTTOM DRIVER'S SIDE CORNER OF WINDSHIELD, APPEARED. NO CHIPS WERE PRESENT
Owner report, NHTSA ODI #11253048
JUST BOUGHT MY 2017 TOYOTA PRIUS NOT OVER 4 MONTHS AND MY WINDSHIELD HAVE 1 LARGE CRACKED AND A TINNY CHIPPED ON IT. AS I WAS DRIVING ON THE HIGHWAY CRACKED WHEN A TINY ROCK HIT THE UPPER RIGHT SIDE I COULD SEE THE CRACK GETTING LONGER UNTIL IT NEARLY REACHED THE MIDDLE
Owner report, NHTSA ODI #11022173

Read all complaints on NHTSA →

Coolant leak into exhaust and head gasket failure

ENGINE, FUEL/PROPULSION SYSTEM

5 NHTSA complaints · 2023-10 → 2025-02

The contact owns a 2017 Toyota Prius. The contact stated that while driving approximately 25-30 MPH, the vents were blowing out cold air. The check engine warning light was illuminated. The contact was adding coolant to the coolant reservoir every three to four days
Owner report, NHTSA ODI #11645348
Coolant leaking into exhaust And engine also vehicle suddenly stops for no reason now engine is completely broken due to the coolant going into the motor oil
Owner report, NHTSA ODI #11603676

Read all complaints on NHTSA →

Premature brake rotor wear and noise

SERVICE BRAKES

4 NHTSA complaints · 2018-08 → 2022-10

MY 2 YEAR CHECK UP W/14,932 MILES I WAS ADVISED MY FRONT ROTORS NEED TO BE REPLACED DUE TO POOR PAD CONTACT AND REAR ROTORS ARE GROOVED HEAVILY AND NEED TO BE REPLACED AS WELL. I WAS SHOCKED
Owner report, NHTSA ODI #11364676
WHIRLING SOUND EMANATING FROM FRONT AREA... GOT PROGRESSIVELY WORSE. FINALLY TOOK TO DEALERSHIP, EVEN THOUGH NO WARNING LIGHTS, AND THEY INDICATED BRAKE ACTUATOR BAD, TO THE TUNE OF $3400
Owner report, NHTSA ODI #11123162

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Engine self-starting while parked

ELECTRICAL SYSTEM

4 NHTSA complaints · 2017-08 → 2018-07

CAR STARTED BY ITSELF WHEN IT WAS PARKED IN A DRIVEWAY IN HOT WEATHER IN THE SUN. MY KEY FOB DOES NOT HAVE A REMOTE STARTING MECHANISM - ONLY DOOR UNLOCK AND LOCK CAPABILITY
Owner report, NHTSA ODI #11111877
THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE STARTED ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT HE HAD AN AUTO POWER START FOB, BUT IT WAS NOT AROUND THE KEY FOB
Owner report, NHTSA ODI #11015195

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Sudden acceleration with unresponsive brakes

VEHICLE SPEED CONTROL, SERVICE BRAKES

16 NHTSA complaints · 2017-09 → 2023-10

On 10/16/23 I was turning slowly into a parking spot and my car suddenly accelerated without my pressing the accelerator. I slammed on the break and the car stopped
Owner report, NHTSA ODI #11550401
I WAS SLOWLY ( < 5MPH) APPROACHING A STOPLIGHT AT A BUSY INTERSECTION IN A 25 MPH ZONE ON A 4 LANE STREET THERE WERE 2 VEHICLES AHEAD OF ME. EVERYTHING SEEMED FINE UNTIL MY VEHICLE SUDDENLY ACCELERATED RAPIDLY AND I WAS UNABLE TO STOP IT
Owner report, NHTSA ODI #11210079
THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE
Owner report, NHTSA ODI #11277105

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Intermittent loss of power on acceleration

FUEL/PROPULSION SYSTEM

9 NHTSA complaints · 2018-08 → 2025-07

During hot temperatures and after coming to a full stop, the car stalls/hesitates significantly (5-6seconds) when pushing the gas pedal. The car eventually proceeds but the issue reoccurs
Owner report, NHTSA ODI #11674665
THE VEHICLE WAS RUNNING AND STOPPED AT A STOP LIGHT. WHEN ACCELERATING TO PROCEED FROM THE STOP LIGHT THE VEHICLE WOULD BARELY ACCELERATE NO MATTER HOW FAR WE PRESSED THE GAS PEDAL DOWN
Owner report, NHTSA ODI #11415656

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Adaptive cruise control malfunction in rain

VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE

4 NHTSA complaints · 2018-05 → 2019-01

WHEN DRIVING ON THE HIGHWAY DURING RAIN THE ADAPTIVE CRUISE CONTROL SPONTANEOUSLY STOPS AND LASHES ON THE DASH DISPLAY THAT IT IS NO LONGER SET, THE CAR DECELERATES RAPIDLY, LEAVING THE DRIVER SCRAMBLING TO DETERMINE WHAT HAS HAPPENED
Owner report, NHTSA ODI #11170968
WHEN IT RAINS THE COLLISION DETECTION SYSTEM GIVES OFF FALSE WARNINGS. THE INTELLIGENCE CLEARANCE SONAR (ICS) SYSTEM GIVES AN ERROR AND IS UNRELIABLE
Owner report, NHTSA ODI #11096677

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Airbag non-deployment in crash

AIR BAGS

3 NHTSA complaints · 2018-07 → 2019-08

MY VEHICLE WAS REAR-ENDED AND SHOVED INTO A THIRD VEHICLE. WE WERE ON AN INTERSTATE HIGHWAY WITH WET PAVEMENT, AND TRAFFIC WAS SLOWING. WE WERE TRAVELING STRAIGHT. THE AIRBAGS DID NOT DEPLOY
Owner report, NHTSA ODI #11244699
MY 2017 PRIUS V WAS INVOLVED IN 2 RECENT CRASHES IN WHICH THE AIR BAGS DID NOT DEPLOY: FRONT END/BUMPER IMPACT ON 6/1/18 AND FRONT & REAR END IMPACT WHICH TOTALED CAR ON 7/3/18. BOTH TIMES AIR BAGS DID NOT DEPLOY
Owner report, NHTSA ODI #11111479

Read all complaints on NHTSA →

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 5,000 mi

Replace 0W-20 full-synthetic oil and filter every 5,000 miles under Schedule 1, or 10,000 miles under Schedule 2. Toyota covers the first 2 oil changes through ToyotaCare.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 5,000 mi

Rotate tires every 5,000 miles. Toyota recommends rotation at every oil change to maximize tire life on FWD and AWD models.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 5,000 mi

Inspect brake pads, rotors, and parking brake every 5,000 miles. Toyota recommends measuring pad thickness at each service.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace DOT 3 brake fluid every 30,000 miles or 36 months. Critical for the integrity of the ABS, VSC, and brake assist systems.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace the engine air filter every 30,000 miles. Earlier under Schedule 1 if driven on unpaved roads.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 60,000 mi

Toyota labels ATF as 'lifetime fill' on most automatics, but recommends inspection and replacement every 60,000 miles under severe service. Use Toyota WS or Type-IV — no substitutes.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 120,000 mi

Toyota iridium-tipped spark plugs are rated for 120,000 miles. Earlier replacement reduces fuel economy and can cause misfires on direct-injection engines.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Super Long Life Coolant (SLLC)

Every 50,000 mi

Toyota SLLC (pink): first change at 100,000 miles, then every 50,000 miles. Do not substitute green or orange coolant — it will damage the cooling system seals.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 30,000 mi

Replace the cabin air filter every 30,000 miles, sooner in dusty climates. Located behind the glove box on most Toyota and Lexus models.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Serpentine / Drive Belt Inspection

Every 60,000 mi

Inspect the serpentine belt and tensioner every 60,000 miles. Toyota uses long-life EPDM belts that rarely fail before 100,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Timing Chain — No Replacement

On condition / lifetime

Toyota's 2AR-FE, 2GR-FKS, A25A-FKS, and most Toyota engines built since 2010 use a timing chain rated for the life of the engine. No scheduled replacement.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Pro only

Timing chains are normally lifetime. Listen for rattle on cold start — that's the actionable signal. Replacement is major work, quote separately.

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2017 Toyota Prius V reflects Toyota's published service intervals and the Maintenance Required Light system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.