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2019 Jaguar I Pace Recalls, Issues & Maintenance

The 2019 Jaguar I Pace carries 8 open NHTSA recalls — most recently covering service brakes and traction battery. Owners report 5 recurring issue clusters, led by “Recall buyback delay and repurchase valuation dispute.” Jaguar service is built around an annual visit. Cars from the 1990s ran about 10,000 miles between services; the V8 era moved to 16,000 miles or 12 months; and modern cars use a service indicator that counts down from the same annual ceiling based on how you drive. New Jaguars include EliteCare, which covers scheduled maintenance for 5 years or 60,000 miles. Two things deserve a straight answer here. First, 1997 to 2002 V8s had plastic timing-chain tensioners that crack with age, and an unfixed one can wreck the engine. Second, the automatic transmission is marketed as filled for life, but ZF, the company that builds it, publishes its own fluid-change guidance. Both are covered below.

8 Open Recalls

Source: NHTSA

SERVICE BRAKES

Campaign #19V351000 · Sep 5, 2019

Issue: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.

Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #23V369000 · May 25, 2023

Issue: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

Risk: The high-voltage battery overheating increases the risk of a fire.

Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #23V709000 · Oct 19, 2023

Issue: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.

Risk: The high-voltage battery overheating increases the risk of a fire.

Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #24V085000 · Aug 2, 2024

Issue: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #24V086000 · Aug 2, 2024

Issue: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.

Risk: Electrical arcing increases the risk of a fire.

Fix: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #24V183000 · Jul 3, 2024

Issue: Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Fix: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #24V633000 · Aug 23, 2024

Issue: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new interim remedy performed before the vehicle is repurchased.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #24V927000 · Dec 12, 2024

Issue: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H529.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2019 Jaguar I Pace.

Reported to NHTSA

Recall buyback delay and repurchase valuation dispute

UNKNOWN OR OTHER

68 NHTSA complaints · 2023-12 → 2026-04

“Jaguar is not being forthcoming or acting in good faith in the process of the final remedy for the NHTSA Recall Number24V-633. They contacted me and provided an offer which I do not believe reflects the true value of my vehicle”
— Owner report, NHTSA ODI #11650682
“I was informed of a recall (H514) to my 2019 Jaguar I-Pace stating that the vehicle would be reacquired by the manufacturer because of battery thermal overload defects that could not be remedied”
— Owner report, NHTSA ODI #11642038
“Last November I got a recall notice saying Jaguar would buy back my car. It is now March and Jaguar has yet to initiate the buyback. I have called the Jaguar 800 number and they confirm my car is part of the buyback but will not provide a timeline”
— Owner report, NHTSA ODI #11648852

Read all complaints on NHTSA →

Gearbox fault and parking pawl actuator failure

POWER TRAIN

6 NHTSA complaints · 2024-04 → 2025-07

“I turned my vehicle on and it showed a Gearbox Fault Detected message. I was able to put the car in reverse and accelerate to 2 MPH while reversing. The car began to slow down even with my foot on the accelerator as if there was no power”
— Owner report, NHTSA ODI #11580753
“My card displayed "Gearbox fault detected" on the instrument panel cluster. According to Jaguar Land Rover Technical Bulletin JLRTB0 2012 NAS3 released August 14, 2020, this could result in the car abruptly stopping when vehicle speed has reduced to 5 km/h (3 mph)”
— Owner report, NHTSA ODI #11661511
“Received a system error "Gear box fault error". This is the second time I've received this message. The car makes a static noise that is loud. Also makes a loud grinding noise”
— Owner report, NHTSA ODI #11647989

Read all complaints on NHTSA →

Traction battery fault, thermal event and fire

ELECTRICAL SYSTEM

51 NHTSA complaints · 2019-08 → 2025-11

“My car has failed while driving four different times. Each time I am driving on a busy road, I get a "traction battery fault" warning, then the vehicle loses the ability to drive and completely shuts down”
— Owner report, NHTSA ODI #11637171
“Jaguar I-Pace was being charged, at home, using the 220v charging system. The charging unit had been in use with this vehicle for 5.5 years. On July 4, 2024 at 11:53 am, white smoke was observed coming from underneath the car”
— Owner report, NHTSA ODI #11599826
“My vehicle experienced a persistent series of malfunctions over the course of its use, primarily related to the electric battery system. The most serious issue is a complete failure of the high-voltage battery, rendering the car entirely inoperable”
— Owner report, NHTSA ODI #11674583

Read all complaints on NHTSA →

Brake failure and reduced pedal feel

SERVICE BRAKES

12 NHTSA complaints · 2019-11 → 2025-06

“MY 4-MONTH-OLD CAR'S BRAKES FAILED TO OPERATE WHILE TRAVELING AT 60MPH IN THE FAST LANE OF THE FREEWAY. FORTUNATELY I WAS ABLE TO TURN ON HAZARD LIGHTS AND COAST ACROSS THE FREEWAY TO THE HARD SHOULDER WHERE THE CAR ROLLED TO A STOP”
— Owner report, NHTSA ODI #11282985
“BRAKES FAILED, AND BATTERY DIED AT FULL SPEED IN A 35 MILE ZONE, LUCKILY SLIGHT UP SLOPE AND CAR CAME TO A HALT. COMPLETE BATTERY AND BRAKE FAILURE, THE WHOLE SYSTEM SHUT DOWN”
— Owner report, NHTSA ODI #11413407
“2195 MILES, AND ONLY DRIVING IT FOR 60 DAYS. THANKFULLY I WAS DRIVING SLOWLY, WHEN THE CAR'S BRAKES STOPPED WORKING, THE CAR STARTED SHUDDERING VIOLENTLY”
— Owner report, NHTSA ODI #11318305

Read all complaints on NHTSA →

Camera and collision-alert malfunction in cold weather

LANE DEPARTURE, FORWARD COLLISION AVOIDANCE

4 NHTSA complaints · 2020-12 → 2024-01

“Front and rear cameras inoperative below 32F. This happens every winter. Car parked in warm garage overnight. Back out and drive sufficient miles (at least 10?) and find cameras "unavailable" per display message”
— Owner report, NHTSA ODI #11494560
“Concerning NHTSA ID Number: 11494560 Since filing the complaint in Nov 2022, the vehicle has had its parking assist module replaced, it was updated with latest software, and other camera software updated and calibrated”
— Owner report, NHTSA ODI #11563185
“AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP”
— Owner report, NHTSA ODI #11394805

Read all complaints on NHTSA →

Note: NHTSA also opened 1 defect investigation(s) on this vehicle that closed without action.

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Oil & Filter Change

Every 10,000 mi

Annual on every era of Jaguar. The 1990s sixes list about 10,000 miles; V8 and Ingenium cars list up to 16,000 miles or 12 months, with the service indicator shortening that under hard use. Many independent shops suggest more frequent changes on the 2.0L Ingenium because of documented oil-dilution reports. Follow your manual and never pass the 12-month mark.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 10,000 mi

Rotate with each service where fitment allows. Many F-Type and R models run staggered sizes that cannot rotate; check wear and age instead.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Fluid

Every 20,000 mi

Every 2 years on most models; some older schedules stretch to 3. Fluid absorbs moisture on the calendar, not the odometer, so low-mileage cars still need this. The I-Pace keeps the 2-year interval even though regenerative braking saves the pads.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Brake Inspection

Every 10,000 mi

Pads, rotors, and hoses checked at every annual service.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Timing Chain Tensioners (1997–2002 V8s)

Every 35,000 mi

Applies to early AJ-V8 cars: XK8 and XKR from 1997, XJ8 and XJR from 1998, through roughly 2002. The original plastic-bodied tensioners crack with heat and age, and a failure can bend valves. This was never on the factory schedule; it is a known flaw. If your car has not had the updated metal tensioners fitted, have them inspected, especially past 35,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Pro only

Timing chains are normally lifetime. Listen for rattle on cold start — that's the actionable signal. Replacement is major work, quote separately.

Spark Plugs

Every 40,000 mi

Roughly 30,000 to 40,000 miles on the older V8s and about 40,000 to 50,000 on supercharged cars, commonly hitting the 6-year service point first. Check your manual for the exact figure for your engine.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Transmission Fluid (ZF Automatic)

Every 60,000 mi

Jaguar calls the ZF automatics filled for life. ZF itself recommends fresh fluid and a filter roughly every 50,000 to 75,000 miles or 8 years. We side with the company that built the gearbox. Budget for this service; it is far cheaper than a transmission.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Engine Air Filter

Every 30,000 mi

Typically 30,000 miles or so under normal conditions, sooner in dusty areas. Inspected at every annual service.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Annually or about every 15,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Engine Coolant

Every 100,000 mi

Modern long-life coolant runs roughly 10 years or 100,000+ miles; 1990s cars need a change every few years. On the I-Pace the coolant loop cools the battery pack, and that service is best left to shops trained on high-voltage systems.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Drive Belt

Every 60,000 mi

No fixed factory interval; inspected at each service and replaced on condition. On Ingenium engines, oil leaks reaching the belt and tensioner are a documented failure pattern worth checking at every oil change.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

12V Battery

Every 25,000 mi

Tested at each annual service. Modern Jaguars carry heavy electronics loads and are sensitive to weak batteries; the I-Pace depends on the 12V system to wake the EV drivetrain.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2019 Jaguar I Pace reflects Jaguar's published service intervals and the Jaguar Service Interval Indicator system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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