2019 Kia Sorento Recalls, Issues & Maintenance

The 2019 Kia Sorento carries 2 open NHTSA recalls — most recently covering trailer hitches and camera. Owners report 8 recurring issue clusters, led by “Engine failure with loss of motive power.” Kia uses Hyundai Motor Group's powertrains, so service intervals mirror Hyundai's. Kia Promise covers the first 3 years / 36,000 miles of complimentary maintenance. Kia owners with the Theta II 2.0L/2.4L (Optima, Sorento, Sportage 2011-2019) should adhere strictly to oil intervals due to known oil-consumption issues in Kia TSBs.

2 Open Recalls

Source: NHTSA

TRAILER HITCHES

Campaign #22V703000 · Sep 19, 2022

Issue: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Campaign #23V639000 · Sep 15, 2023

Issue: Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Fix: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2019 Kia Sorento.

Reported to NHTSA

Engine failure with loss of motive power

ENGINE

24 NHTSA complaints · 2024-08 → 2026-06

Without any warning whatsoever, no dashboard lights, sounds, or symptoms, the engine failed and the vehicle immediately lost all power. The gas pedal became completely unresponsive, and I was left to coast from highway speeds down to a natural stop
Owner report, NHTSA ODI #11689670
The contact stated while driving 35 MPH, the vehicle suddenly lost motive power. The contact was unable to pull to the shoulder of the roadway, and the vehicle failed to restart, leaving the contact stuck in the middle of a busy intersection
Owner report, NHTSA ODI #11611422
Car suffered catastrophic internal engine failure due to rod bearings. Began having problems with engine stuttering then knocking July 2025. Car was taken to local mechanic stated that the engine failed
Owner report, NHTSA ODI #11682412

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Oil pressure switch failure and engine oil leaks

ENGINE

22 NHTSA complaints · 2024-07 → 2026-03

Oil pressure sensor light came on when I would stop or park after 10-20 minutes of driving. Vehicle was low on oil so I added a quart. About a week later the light came on again so I took it to get oil changed at an independent shop
Owner report, NHTSA ODI #11706175
The Oil Pressure sensor was lighting up on the Dash indicating Low Oil pressure when the engine was running under 1500 RPM. Was replaced and Same condition appeared within hours leaving the dealership. KIA USA was no help in resolving the issue
Owner report, NHTSA ODI #11626322
The oil light came on only at idle. Immediately hauled to dealership and was told it was a faulty pressure switch and not covered by the warranty even though its part of the powertrain and the earlier models had the same problem and were extended
Owner report, NHTSA ODI #11702892

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Exterior paint peeling and delamination

STRUCTURE

29 NHTSA complaints · 2024-07 → 2026-08

The Sorento is coated with a "Snow White Pearl" paint that started delaminating rapidly. I took it to the dealership at first for a pen touch up, but it started chipping and peeling exponentially quicker lately
Owner report, NHTSA ODI #11636915
About 1 month ago, i noticed on the hood, several areas (10-12) of bubbling and peeling of the paint. On the Side upright panel next to the windshield on the passenger side, there is a big area of peeling and bubbling paint. Paint is called Snow white Pearl
Owner report, NHTSA ODI #11729446
The paint peeled off on my hood in several places and on the fenders, I was driving in the rain and a big sheet of the paint on my hood peeled off and flew up on my windshield on the driver side causing me to run off the road because I couldn’t see
Owner report, NHTSA ODI #11705940

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Infotainment screen freezing and restarting

ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER

20 NHTSA complaints · 2024-07 → 2024-07

Multiple infotainment center errors while driving from Wisconsin to Michigan. Freezing and then restarting as if the car was just started. Occasionally freezing on the safety acknowledgement screen
Owner report, NHTSA ODI #11602635
About an hour after getting a car wash I noticed that the infotainment center was having issues. It would restart as if the car was just turned on and freeze. It also went black then back to the start with KIA logo
Owner report, NHTSA ODI #11601007
all electrical screens went black while driving including those on the instrument cluster
Owner report, NHTSA ODI #11602653

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Rearview camera moisture intrusion and image loss

BACK OVER PREVENTION

6 NHTSA complaints · 2024-07 → 2026-07

My rear backup camera stopped working this year it's either a black screen or blinking screen no video will play. When I first started the video was foggy like moisture was in the camera and now it shows nothing
Owner report, NHTSA ODI #11751075
Now in Oct of 2025 the backup camera starting getting moisture inside, and has completely failed. I contacted the Kia dealership that I purchased it from, and they told me to bring it in
Owner report, NHTSA ODI #11694686
My 2019 Kia Sorento review camera gets water in it and makes it difficult to see
Owner report, NHTSA ODI #11615080

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Fuel odor from fuel line and pump leaks

FUEL/PROPULSION SYSTEM

6 NHTSA complaints · 2024-10 → 2026-05

Fuel pump main high pressure connection to line got hairline crack on main fuel connection line resorting to fuel leak and smell outside and inside of vehicle
Owner report, NHTSA ODI #11673152
My sorento started smelling like gas , inside & outside. Worse when I stop driving. The fuel pump pressure hose (that’s in a compartment under my backseat) is spraying fuel everywhere inside the compartment it in
Owner report, NHTSA ODI #11689821
Recently started smelling fuel and had someone look at it. I was told there is a fuel leak above the left side of the tank in the evaporative line
Owner report, NHTSA ODI #11621026

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Excessive engine oil consumption

ENGINE

45 NHTSA complaints · 2024-07 → 2026-06

The engine is consuming approximately 5 quarts of oil every 7–10 days while I drive about 300 miles per week. The rear of the vehicle is covered in black soot from the exhaust, indicating severe oil burning. I have been topping off oil constantly to prevent engine damage
Owner report, NHTSA ODI #11722871
The engine consumes alot of oil. There are no oil leaks. I have to refill the engine with 1 quart of oil weekly. The vehicle is available for inspection. If this is not checked week, the engine could lock-up for low to no oil
Owner report, NHTSA ODI #11672985
The dealer performed several oil consumption tests, and confirmed that the vehicle was consuming an excessive amount of oil
Owner report, NHTSA ODI #11691044

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Forward collision and lane keeping warning lights

LANE DEPARTURE, FORWARD COLLISION AVOIDANCE

8 NHTSA complaints · 2024-10 → 2026-06

Multifunction front camera unit part number 95740-c6560. Warning lights come on every day. They continue to alert while driving causing issues with attention to the road. The high beams will not work unless the lights are set to on instead of auto
Owner report, NHTSA ODI #11625948
Vehicle has LKA FCA and HBA error lights on. Dealer inspection found Active DTC C180508 LKAS Can-Signal error. C160649 ECU Software Error. CAN Line inspection found incorrect Can-Signal from Multifunction Camera
Owner report, NHTSA ODI #11618508
Master warning, forward collision avoidance assist, lane keeping assist, and high beam assist warning lights on
Owner report, NHTSA ODI #11632284

Read all complaints on NHTSA →

Note: NHTSA also opened 1 defect investigation(s) on this vehicle that closed without action.

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 3,750 mi

Severe service: every 3,750 miles. Normal: 7,500 miles. Theta II 2.0L/2.4L on Optima, Sorento, Sportage (2011-2019): full synthetic only, never extend.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 7,500 mi

Rotate tires every 7,500 miles. Telluride and Sorento AWD owners benefit from rotation every 5,000 miles to prevent uneven wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 7,500 mi

Inspect brake pads and rotors every 7,500 miles. Forte and Soul front pads typically last 40,000-55,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace DOT 3 brake fluid every 30,000 miles or 24 months. Required for ABS and ESC pump longevity.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace engine air filter every 30,000 miles. Severe or dusty conditions: 15,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 30,000 mi

Severe service: every 30,000 miles. Normal: 60,000 miles. Use Kia SP-IV — same as Hyundai.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 105,000 mi

Iridium-tipped plugs rated 105,000 miles on most Kia engines. 1.6T (Forte GT, Soul Turbo): 60,000 miles. 3.5L Lambda II V6 (Telluride, Sorento): 105,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Long-Life Coolant

Every 30,000 mi

Kia Long-Life Coolant (pink, same as Hyundai): first change at 60,000 miles, then every 30,000. Do not mix with green or orange coolant.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Transfer Case / Rear Diff (AWD)

Every 60,000 mi

Sportage AWD, Sorento AWD, Telluride AWD: replace transfer case fluid and rear diff fluid every 60,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace cabin air filter every 15,000 miles. Located behind the glove box on Optima, Forte, and Sportage; behind the dashboard panel on Telluride.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

51 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

10

complaints mentioning a crash

19

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2019 Kia Sorento reflects Kia's published service intervals and the Service Reminder system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.