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2019 Mazda Cx 9 Recalls, Issues & Maintenance

The 2019 Mazda Cx 9 carries 2 open NHTSA recalls — most recently covering fuel pump and tread/belt. Owners report 5 recurring issue clusters, led by “Infotainment display internal spider cracking.” Mazda's Skyactiv engines use unusually high compression ratios (13:1 to 16:1) and require strict adherence to oil intervals — extending oil life on a Skyactiv engine accelerates carbon buildup on intake valves. Mazda's published Schedule 1 (severe) covers most US driving conditions. Mazda3, CX-5, CX-30, and CX-50 share the Skyactiv-G platform.

2 Open Recalls

Source: NHTSA

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Campaign #21V875000 · Dec 11, 2021

Issue: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Fix: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

TIRES:TREAD/BELT

Campaign #19V770000 · Oct 28, 2019

Issue: Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

Risk: A detached tire tread can decrease vehicle stability and increase the risk of a crash.

Fix: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2019 Mazda Cx 9.

Reported to NHTSA

Infotainment display internal spider cracking

UNKNOWN OR OTHER

11 NHTSA complaints · 2022-06 → 2026-01

“I entered my vehicle one day to find what looked to be cracks in the top left hand corner of my center display infotainment screen”
— Owner report, NHTSA ODI #11569260
“Vehicle infotainment screen is developing a spider crack which its expanding over time; screen won't be usable in the future and/or may crack completely at any moment”
— Owner report, NHTSA ODI #11521684
“2019 Mazda CX-9 GT Infotainment Screen is spidering / cracking in the upper right-hand corner making it difficult to see information on the screen”
— Owner report, NHTSA ODI #11481981

Read all complaints on NHTSA →

Steering and suspension component failure

STEERING, SUSPENSION

3 NHTSA complaints · 2019-10 → 2024-09

“My 2019 Mazda CX9 when you turn the steering wheel it makes a clicking noise”
— Owner report, NHTSA ODI #11616793
“The front end especially on the drivers side front suspension. The noise seems to be coming from the control arms and ball joints area”
— Owner report, NHTSA ODI #11449850
“WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE TO BEND INWARDLY”
— Owner report, NHTSA ODI #11277372

Read all complaints on NHTSA →

Soul Red Metallic paint chipping

STRUCTURE

2 NHTSA complaints · 2020-06 → 2020-06

“SOUL RED METALLIC PAINT EXCESSIVE CHIPPING”
— Owner report, NHTSA ODI #11329069
“2019 MAZDA CX-9 SOUL RED, PAINT CHIPPING UNDER 30,000 MILES”
— Owner report, NHTSA ODI #11328732

Read all complaints on NHTSA →

Cylinder head cracking and coolant leak

ENGINE

22 NHTSA complaints · 2023-02 → 2026-08

“My 2019 Mazda CX-9 (VIN [XXX]) suffered catastrophic cylinder head failure on the SKYACTIV-G 2.5T engine at approximately 124,000 miles”
— Owner report, NHTSA ODI #11745033
“My 2019 Mazda CX-9 Signature has developed a coolant leak at the back side of the engine that is consistent with Mazda TSB 01-013/21. Coolant leaks down onto the oil filter and the exhaust where it's burned off”
— Owner report, NHTSA ODI #11524109
“On the last week of May, my car started experiencing sputtering and stalling out problems”
— Owner report, NHTSA ODI #11526241

Read all complaints on NHTSA →

Forward collision avoidance system malfunction

SERVICE BRAKES, FORWARD COLLISION AVOIDANCE

3 NHTSA complaints · 2019-11 → 2023-03

“I was driving down the street with my foot in the gas going about 35mph”
— Owner report, NHTSA ODI #11513294
“MAZDA SMART BRAKING SYSTEM, FRONT RADAR WARNING LIGHTS COME ON AFTER CAR IS STARTED. WINDSHIELD AND FRONT EMBLEM IS CLEAN. NO INTENSE HEAT. COMES ON EVERY TIME WHEN STARTED. WILL NOT ALLOW CRUISE CONTROL TO BE SET”
— Owner report, NHTSA ODI #11375991
“THE CONTACT STATED THAT THE VEHICLE'S COMPUTER AND ELECTRICAL SYSTEM FAILED”
— Owner report, NHTSA ODI #11280204

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 5,000 mi

Replace 0W-20 full-synthetic oil every 5,000 miles under Schedule 1. Schedule 2 (highway-only): 7,500 miles. Mazda CX-50 Turbo and CX-9: 5,000 miles regardless of schedule.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 7,500 mi

Rotate tires every 7,500 miles. AWD CX-5, CX-50, and CX-9: 5,000 miles to prevent uneven wear from front-biased AWD coupling.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 7,500 mi

Inspect brake pads, rotors, and parking brake at every oil change. Mazda3 and CX-5 front pads typically last 35,000-50,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace DOT 3 brake fluid every 30,000 miles or 36 months.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace engine air filter every 30,000 miles. Skyactiv-G direct injection is sensitive to airflow restriction — inspect at every oil change.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 60,000 mi

Replace ATF every 60,000 miles severe / 100,000 normal. Use Mazda FZ ATF — substitutes cause harsh 1-2 shifts and torque converter shudder.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 60,000 mi

Iridium spark plugs every 60,000 miles on Skyactiv-G 2.0L and 2.5L. CX-50 Turbo and CX-9 Turbo: 45,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

FL-22 Long-Life Coolant

Every 60,000 mi

Mazda FL-22 (yellow): first change at 120,000 miles or 10 years, then every 60,000. Do not substitute — silicate-free formula prevents water pump damage on Skyactiv engines.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Transfer Case / Rear Diff (AWD)

Every 60,000 mi

AWD CX-5, CX-50, CX-9: replace transfer case fluid and rear diff fluid every 60,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace cabin air filter every 15,000 miles. Behind the glove box on Mazda3, CX-5, CX-30, and CX-50.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

5 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

1

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2019 Mazda Cx 9 reflects Mazda's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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