The 2020 GMC Terrain carries 2 open NHTSA recalls — most recently covering automatic transmission and vehicle latch anchor. Owners report 7 recurring issue clusters, led by “Backup camera blue-screen failure.” GMC trucks and SUVs use the GM Oil Life System (OLS) — the same algorithm as Chevrolet. Because GMC's lineup is exclusively trucks and SUVs, severe-service intervals apply to most owners (towing, hauling, off-roading). The schedule below surfaces the items most relevant to GMC's truck-focused buyer.
POWER TRAIN:AUTOMATIC TRANSMISSION
Campaign #20V668000 · Oct 29, 2020
Issue: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
CHILD SEAT:VEHICLE LATCH ANCHOR
Campaign #23V339000 · Nov 5, 2023
Issue: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Fix: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
What drivers and federal regulators have officially reported about the 2020 GMC Terrain.
BACK OVER PREVENTION
11 NHTSA complaints · 2024-11 → 2026-06
“The rear backup camera in my 2020 GMC Terrain failed”
“My backup camera in my 2020 vehicle has failed twice”
“Backup camera not working and has a blue screen”
UNKNOWN OR OTHER
7 NHTSA complaints · 2023-08 → 2026-08
“During heavy rain, the sunroof on my Terrain leaked badly enough to allow a substantial amount of water into the vehicle”
“The contact stated that rain water had leaked from the sunroof drainage into the vehicle causing the floor carpets to become saturated with water and mold had developed inside the vehicle”
“After heavy rain the backseat of the car was flooded as well as the rear wheel well likely due to the sunroof not draining properly”
SERVICE BRAKES
68 NHTSA complaints · 2020-09 → 2026-07
“While commuting to work in [XXX], my GMC Terrain experienced a sudden, catastrophic failure of the brake vacuum pump while traveling at highway speeds”
“My 2020 GMC Terrain (under 100K miles) was running great until one day, after starting the vehicle, I shifted into reverse and felt soft brakes before the engine suddenly shut off”
“On my 2020 GMC terrain the vacuum pump failed and caused my braking system to go out completely”
FUEL/PROPULSION SYSTEM
16 NHTSA complaints · 2023-03 → 2026-08
“While driving home from work my 2020 GMC Terrain stalled and turned off”
“Vehicle was filled with a full tank of gas, went to crank the car up to go home from work it acted like it wanted to crank but seemed to be getting no gas”
“The contact stated that shortly after refueling the vehicle, the vehicle suddenly stalled while accelerating from a stop light”
ENGINE
11 NHTSA complaints · 2021-11 → 2026-03
“Catastrophic engine failure; no warning lights,etc. took place on or about end of January 2026”
“The engine in my 2020 GMC Terrain is consuming oil at an alarming rate, burning through a full supply within one hour of operation”
“Car was very well maintained 2020 GMC Terrain, no warnings prior to the issues”
POWER TRAIN
11 NHTSA complaints · 2022-02 → 2026-08
“Random problems accelerating”
“I have been experiencing loss of power when going from a full stop to acceleration”
“In January 2022, I purchased a 2020 GMC Terrain from a local GMC certified dealership along with an extended warranty”
ELECTRICAL SYSTEM
9 NHTSA complaints · 2020-11 → 2025-12
“Towards the tail end of a nearly 2.5 hour drive, the Automatic Theft Deterrent System was activated on the interstate”
“While driving instrumental panel and infotainment panel completely blacked out for no reason at all”
“TWICE WITHIN THE LAST TWO MONTHS MY ENTIRE RADIO SHUT OFF, MY SCREEN WENT BLACK AND SO DID MY GAUGES FOR AT LEAST 20 SECONDS”
Issues on other model years
Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 20, 2026. Investigation data refreshed Sep 20, 2026.
We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.
Critical for safety and preventing major damage
Change oil when OLS reaches 0% or every 12 months. dexos1-approved synthetic required on Sierra 1500 5.3L/6.2L; dexos2 specified on Duramax diesel.
Estimated cost — typical U.S. ranges
Dealer
~$120–$160
Shop
~$85–$115
DIY
~$25–$55
Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.
Rotate tires every 7,500 miles. Sierra and Yukon owners running 4x4 should rotate every 5,000-7,500 miles to even out drivetrain wear.
Estimated cost — typical U.S. ranges
Dealer
~$85
Shop
~$60
DIY
Free
Often free at the shop where you bought the tires — worth asking before paying.
Inspect pads, rotors, and parking brake every 7,500 miles. Towing accelerates pad wear by 30-50%; check more often if towing regularly.
Estimated cost — typical U.S. ranges
Dealer
~$85
Shop
~$60
DIY
Free
Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.
DOT 3 brake fluid: test annually, replace when moisture exceeds 3% or fluid is darker than copper.
Estimated cost — typical U.S. ranges
Dealer
~$180–$200
Shop
~$125–$140
DIY
~$10–$25
DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.
Keeps your vehicle running smoothly and efficiently
Long-life cellulose filter rated 45,000 miles. Trucks driven on unpaved roads or construction sites should inspect at every oil change.
Estimated cost — typical U.S. ranges
Dealer
~$60–$95
Shop
~$45–$70
DIY
~$15–$40
5-minute job on most cars; the airbox lid usually has clips, no tools needed.
Severe service (towing 5,000+ lbs regularly, heavy stop-and-go): every 45,000 miles. Normal: 97,500 miles. Use Dexron-VI for 6L80/6L90, Mobil 1 LV ATF HP for 10L80/10L1000.
Estimated cost — typical U.S. ranges
Dealer
~$330–$500
Shop
~$235–$355
DIY
~$60–$180
Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.
On 4WD models, replace every 45,000 miles. Use GM Auto-Trak II for active 4WD; GM 9986115 for selectable 4WD.
Estimated cost — typical U.S. ranges
Dealer
~$105–$140
Shop
~$75–$100
DIY
~$15–$40
AWD/4WD vehicles only. Easy drain-and-fill on most platforms.
Replace front and rear axle fluid every 50,000 miles, or 25,000 miles if towing. G80 limited-slip rear axles require GM friction-modifier additive.
Estimated cost — typical U.S. ranges
Dealer
~$150–$195
Shop
~$105–$135
DIY
~$20–$50
Drain plug + fill plug — straightforward DIY. AWD vehicles have two; budget for both.
Iridium spark plugs on the L83/L84 5.3L and L86/L87 6.2L V8 are rated 100,000 miles. AFM/DFM cylinder deactivation can cause uneven plug wear — check at 75,000 miles.
Estimated cost — typical U.S. ranges
Dealer
~$285–$390
Shop
~$200–$275
DIY
~$25–$100
Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.
Dex-Cool (orange): first change at 150,000 miles or 5 years, then every 50,000. Duramax diesel uses ELC (red) — different chemistry, do not mix.
Estimated cost — typical U.S. ranges
Dealer
~$285–$330
Shop
~$200–$235
DIY
~$25–$60
Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.
Extends the life of your vehicle and improves comfort
Replace cabin air filter every 22,500 miles. Sierra HD and Yukon XL owners in dusty work environments should replace at 15,000 miles.
Estimated cost — typical U.S. ranges
Dealer
~$60–$95
Shop
~$45–$70
DIY
~$15–$40
Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.
Occupant deaths in fatal crashes (FARS)
26 crashes 1990–2024
How the 26 occupant deaths break down
21
driver deaths
5
passenger deaths
26
occupant deaths
Crash years covered: 1990–2024 This model year first appears in 2020 crashes. Older models have had more years on the road to appear in these crashes, so a higher count here does not by itself mean a vehicle is less safe.
FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number
FARS 2024 data is an annual report file. NHTSA revises these records when the final file is published, so this count can change.
Every vehicle has exactly one driver seat, so driver deaths line up fairly when you compare one model to another. Occupant deaths include passengers, so a three row SUV can show a higher number than a two seat car simply because it carries more people.
Both figures are plain counts, not rates. A rate would need to know how many of each vehicle are on the road, and that registration data is not public, so we do not publish rates or scores of any kind.
IIHS publishes driver death rates using this same driver only idea, paired with a registered vehicle years denominator we do not have. Their rates and these counts answer different questions, so do not read either number here as a safety rating.
Owner-reported problem signals
Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.
7
complaints mentioning a crash
2
complaints mentioning a fire
Reviewed known issues for this vehicle·Open recalls for this vehicle
Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.
How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.
This maintenance schedule for the 2020 GMC Terrain reflects GMC's published service intervals and the Oil Life System system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.