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2020 Lincoln Nautilus Recalls, Issues & Maintenance

The 2020 Lincoln Nautilus carries 5 open NHTSA recalls — most recently covering camera and driveshaft. Owners report 5 recurring issue clusters, led by “Back-up camera failure and image distortion.” Lincoln uses Ford's Intelligent Oil-Life Monitor: it tracks how the vehicle is actually driven and calls for oil service when needed — up to 10,000 miles or 12 months on normal duty, much sooner with towing or repeated short trips. EcoBoost-powered Aviators and Nautilus models are turbocharged: heat is their maintenance story, so oil quality and cooling-system health matter more than on the old naturally aspirated V8s. Traditional V8 Navigators and Town Cars are long-interval machines — 100,000-mile plugs — that mostly reward fluid discipline.

5 Open Recalls

Source: NHTSA

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Campaign #20V575000 · Sep 23, 2020

Issue: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: Reduced rearward visibility can increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

POWER TRAIN:DRIVELINE:DRIVESHAFT

Campaign #21V011000 · Jan 15, 2021

Issue: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

SEATS:FRONT ASSEMBLY:POWER ADJUST

Campaign #20V414000 · Jul 17, 2020

Issue: Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.

Risk: An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.

Fix: Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.

BACK OVER PREVENTION:SOFTWARE

Campaign #25V442000 · Jun 27, 2025

Issue: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

POWER TRAIN:AUTOMATIC TRANSMISSION

Campaign #20V550000 · Oct 9, 2020

Issue: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Fix: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2020 Lincoln Nautilus.

1 active NHTSA investigation

Source: NHTSA

  • Rearview Camera FMVSS 111 Noncompliance

    Action #RQ21002 · opened Aug 3, 2021

    On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, a…

    View on NHTSA →

Reported to NHTSA

Back-up camera failure and image distortion

BACK OVER PREVENTION

3 NHTSA complaints · 2021-08 → 2026-04

“REAR VIEW CAMERA REPLACEMENT IF REQUIRED AFTER DEALER EVALUATION”
— Owner report, NHTSA ODI #11733790
“The contact stated that while his wife was reversing in the rain, the back-up camera image was distorted. There were no warning lights illuminated. The contact called the local dealer and was informed that the failure might be due to a leak”
— Owner report, NHTSA ODI #11528446
“The contact also stated that soon after receiving the recall notice, the back over prevention camera failed to operate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair”
— Owner report, NHTSA ODI #11427694

Read all complaints on NHTSA →

Cruise control and traction control malfunction

VEHICLE SPEED CONTROL

2 NHTSA complaints · 2022-09 → 2024-10

“The contact stated while driving downhill at 55 MPH with the cruise control activated, the vehicle failed to maintain the set speed and accelerated to 70-75 MPH”
— Owner report, NHTSA ODI #11617686
“When accelerating onto the interstate the traction control engages without a warning light. It occurs on dry pavement. The acceleration is not excessive and there is no loss of traction”
— Owner report, NHTSA ODI #11484267

Read all complaints on NHTSA →

Transmission jerking and torque converter failure

POWER TRAIN

16 NHTSA complaints · 2021-06 → 2026-08

“Hennessey Lincoln in Atlanta repaired my car in June 2026. My Torque converter needed to be replaced. My car was there over 20 days. Two weeks after getting it back from shop it started jerking and smoking. It needed another torque converter replacement”
— Owner report, NHTSA ODI #11759875
“Transmission bucking and slow under 40 mph. brought to dealers attention. Car only 5 years old. Diagnostics resulted in internal fault , excessive slippage and torque converter chatter. Told that I could easily breakdown at any time if transmission not replaced”
— Owner report, NHTSA ODI #11689032
“Transmission complete failure. It is available at the dealer. Where I had it towed. Went out on highway. Everyone using the turnpike highway was in danger. Slowed vehicle to little more than idle speed, in road construction”
— Owner report, NHTSA ODI #11695215

Read all complaints on NHTSA →

High mount brake light failure

EXTERIOR LIGHTING

3 NHTSA complaints · 2023-11 → 2026-04

“3rd brake light not working , they have had this issue over several years such as recall on 2025 (25C39) burnt diode in the LED Driver Modules and may cause other lighting failures”
— Owner report, NHTSA ODI #11731491
“High mount brake light failure (2nd occurrence) November 2023 at 13,400 miles. Vehicle was repaired under warranty. This occurrence appears to be a repeated faulty part. Failure of high mount brake light creates rear collision potential in low visibility scenarios”
— Owner report, NHTSA ODI #11561745
“High mount brake light (or third brake light) failure occurred September 2022 at 8,000 miles. Vehicle was repaired under warranty. Failure of high mount brake light creates rear collision potential in low visibility scenarios”
— Owner report, NHTSA ODI #11553530

Read all complaints on NHTSA →

Wheel stud and lug nut hardware failure

WHEELS

2 NHTSA complaints · 2024-07 → 2026-03

“While driving, the wheel assembly failed due to damaged or missing wheel studs, causing the wheel to detach/loosen from the vehicle. This created an extreme safety hazard and risk of serious injury or death”
— Owner report, NHTSA ODI #11724795
“When I took the vehicle in for service, I had to replace all 20 lug nuts as the dealer service department reported they were "swollen" and they were unable to complete the tire rotation”
— Owner report, NHTSA ODI #11601751

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter (Oil-Life Monitor)

Every 10,000 mi

Change when the Oil-Life Monitor calls it — up to 10,000 miles or 12 months. EcoBoost engines (Aviator 3.0T): use the specified synthetic and don't stretch the monitor; turbos cook marginal oil.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 7,500 mi

Rotate every 7,500 miles. Heavy Navigators shift a lot of weight — even wear is a ride-quality item, not just a tire-budget item.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 10,000 mi

Inspect pads, rotors, and parking brake at every oil service. Town Car livery duty and Navigator towing both count as severe service for brakes.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Automatic Transmission Fluid

Every 150,000 mi

Ford schedules the 10-speed (10R80) and 6-speed automatics at 150,000 miles normal duty — but 60,000 miles with towing or livery use, which describes many Lincolns. Mercon ULV / the specified Mercon type only.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 100,000 mi

V8 Navigator and Town Car: 100,000-mile plugs. EcoBoost V6 (Aviator, Nautilus 2.7T): commonly around 60,000 miles — check your year's guide; turbo engines run shorter plug lives.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Engine Air Filter

Every 30,000 mi

Replace every 30,000 miles per Ford's schedule; sooner in dusty climates.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Rear Differential Fluid (RWD/4WD)

Every 60,000 mi

Navigator, Aviator RWD, and Town Car: replace rear axle fluid around 60,000 miles with towing or livery duty (150,000 normal per Ford). Limited-slip axles need the friction modifier.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Drain plug + fill plug — straightforward DIY. AWD vehicles have two; budget for both.

Serpentine / Accessory Belt

Every 60,000 mi

Inspect from 60,000 miles; replace on cracking. The 5.4L Navigator's belt also drives the cooling fan clutch on some years — a failure overheats fast.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replace every 20,000 miles where equipped. (2004-era Town Cars predate cabin filters; modern Lincolns locate it behind the glovebox.)

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Coolant Replacement

Every 100,000 mi

Motorcraft Orange (OAT) on modern models: first change around 10 years / 200,000 miles per Ford, though shops commonly refresh by 100,000. Older green-coolant V8s: every 5 years. Never mix chemistries.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Battery Test & Service

Every 25,000 mi

Test annually after year 3. Feature-heavy Lincolns (air suspension compressors, power everything) expose weak batteries as electrical gremlins first.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

4 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

2

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2020 Lincoln Nautilus reflects Lincoln's published service intervals and the Intelligent Oil-Life Monitor system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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