How many NHTSA complaints have been filed about the 2020 Mazda Mazda3?

31 NHTSA complaints have been filed about the 2020 Mazda Mazda3 between 2020-09-29 and 2026-03-13. Top reported components: FORWARD COLLISION AVOIDANCE (15), STEERING (3), ELECTRICAL SYSTEM (3). Source: NHTSA Office of Defects Investigation.

2020 Mazda Mazda3 Maintenance Schedule

Manufacturer-recommended service intervals and open recall alerts for your 2020 Mazda Mazda3.

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How Mazda schedules service

Mazda's Skyactiv engines use unusually high compression ratios (13:1 to 16:1) and require strict adherence to oil intervals — extending oil life on a Skyactiv engine accelerates carbon buildup on intake valves. Mazda's published Schedule 1 (severe) covers most US driving conditions. Mazda3, CX-5, CX-30, and CX-50 share the Skyactiv-G platform.

2 Open Recalls

Source: NHTSA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Campaign #19V907000 · 19/12/2019

Issue: Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

Risk: Stopping the vehicle unexpectedly increases the risk of a crash.

Fix: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Campaign #20V346000 · 12/06/2020

Issue: Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

Risk: Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.

Fix: Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.

Recall data refreshed Jun 7, 2026.

Essential maintenance

Critical for safety and preventing major damage

🛢️

Engine Oil & Filter

Every 5,000 mi

Replace 0W-20 full-synthetic oil every 5,000 miles under Schedule 1. Schedule 2 (highway-only): 7,500 miles. Mazda CX-50 Turbo and CX-9: 5,000 miles regardless of schedule.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

🔄

Tire Rotation

Every 7,500 mi

Rotate tires every 7,500 miles. AWD CX-5, CX-50, and CX-9: 5,000 miles to prevent uneven wear from front-biased AWD coupling.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

🛑

Brake Inspection

Every 7,500 mi

Inspect brake pads, rotors, and parking brake at every oil change. Mazda3 and CX-5 front pads typically last 35,000-50,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

🧪

Brake Fluid

Every 30,000 mi

Replace DOT 3 brake fluid every 30,000 miles or 36 months.

Every 60,000 mi

AWD CX-5, CX-50, CX-9: replace transfer case fluid and rear diff fluid every 60,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Recommended maintenance

Extends the life of your vehicle and improves comfort

🌬️

Cabin Air Filter

Every 15,000 mi

Replace cabin air filter every 15,000 miles. Behind the glove box on Mazda3, CX-5, CX-30, and CX-50.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2020 Mazda Mazda3.

Reported to NHTSA

NHTSA has 31 complaints on file for the 2020 Mazda Mazda3 (2020-09 → 2026-03). We haven't reviewed and grouped them yet for this specific YMM — for now, the full list lives on NHTSA.

Top reported components: FORWARD COLLISION AVOIDANCE (15) · STEERING (3) · ELECTRICAL SYSTEM (3)

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Jun 13, 2026. Investigation data refreshed Jun 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2020 Mazda Mazda3 reflects Mazda's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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