2020 Subaru Outback Maintenance Schedule

“I have 2020 Subaru Outback and have had 14 windshield replacements/repairs. The windshield has spider cracked out of nowhere and has been unable to take the smallest impact without cracking in multiple locations. I have submitted multiple complaints to Subaru and was informed…”

“The contact owns a 2020 Subaru Outback. The contact stated while the vehicle was parked in the garage, the contact became aware that there was a 12-inch-long crack on the windshield starting from the driver’s side of the windshield. The contact stated that there was no impact to…”

“Defective windshields. The vehicle has been in my possession for 4 years. During these 4 years i've had 5 windshield replacements. 2 of which have been from rocks. 3 of which I have no idea what caused the damage, it seemingly happened out of nowhere while driving. This is well…”

“I am on my third windshield in les than a year. The tiniest pebble will crack the windshield, or sudden changes to weather has now caused a stress crack. Seems to be poor weight distribution on the design. There is extensive customer complaints on line with the same issue.”

“The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…”

“I received a safety recall notice (Campaign Number: 24V227000 / Subaru Code: WRA24) for my Subaru Outback. I contacted multiple Subaru dealerships in my area, and they all told me that the repair parts are not available and there is no clear ETA for when they will arrive.”

“I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback with approximately 20,480 miles. Multiple SRS and occupant detection system warning lights illuminated. Dealer diagnostics showed multiple SRS-related faults…”

“Air bag sensor light came on. Took to dealership - Suburban Subaru, Troy, MI. $189 to diagnose....then received this note: Air Bag - Control Module: scanned vehicle using ssm4 and found codes B1185, B1195 and B1196. per subaru diagnostics, replacement of the SRS module is…”

“On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while maneuvering at low speed to make a U-turn. The vehicle became inoperable immediately and was towed to the dealer. The dealer confirmed via text and written…”

“I was reversing out of a residential driveway onto a county highway when the I had a complete loss of movement. Shortly after the total loss of power, the CEL illuminated. If I had been on the highway, the driveway is near a blind curve, I would've been sitting in the road with…”

“The car shifted (transmission) into neutral when cruising down the interstate at 62 MPH and stayed in neutral until the ignition was turned off. With no brake light cars were not worn and was nearly hit from behind. 2 weeks earlier the same happened on a city street. There was a…”

“The contact owns a 2020 Subaru Outback. The contact stated that upon taking the vehicle to the dealer to be serviced, the dealer informed the contact that the transmission was binding and making an abnormal grinding sound while driving at slow speeds and making turns. The dealer…”

“We are on our 3rd battery in < 4 years. Subaru is well aware of this issue in their engineering in the parasitic drain from the Starlink module. AAA won’t even replace these batteries anymore because the problem is so prevalent. Meanwhile, I’m about to have to buy a 4th battery…”

“For our 2020 Subaru Outback, we are on our 3rd battery at only 49k miles. The car died again today. Thankfully AAA was able to jump it after a friend tried unsuccessfully. We suspect all of this battery drain, failure and replacement has been due to the known Data Communications…”

“The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was alerted by the message “Eyesight Technology Failure”, before the battery shut down, causing the steering wheel to seize, forcing the contact to come to a complete…”

“The contact owns a 2020 Subaru Outback. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that the battery was replaced several times; however, the failure persisted. The vehicle was taken to a local dealer, where it was…”

“On [XXX], I was driving east on [XXX] on the North side of Toledo Ohio close to the intersection with [XXX] . The "Check Engine" warning came on, all the vehicle "Eyesight" functions were automatically turned off, and Pre collision braking and Pre collision throttle control…”

“The contact owns a 2020 Subaru Outback. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the thermo-control valve. The vehicle was not…”

“The Thermal control valve went out in May while I was traveling though Texas, I took it to a dealership right away to see what the issue was and was told once again it was the thermal control valve. When it goes out you have the check engine light come on, the eyesite, and…”

“2020 Subaru Outback rear auto liftgate randomly automatically closes after opening. It has hit me, the owner, in the head as I was attempting to place items in the rear. It has hit various store personnel as they were attempting to load products in the rear. I have reported this…”

“I have owned the 2020 Subaru Outback since December 2020. Staring in 2021 there have been problems with the lift gate not opening to where it now closes immediately after opening it. This occurs randomly and causes a dangerous situation where one never knows when it will happen.…”

“The contact owns a 2020 Subaru Outback. The contact stated that the front passenger’s side mirror had started to detach from the vehicle without an impact to the vehicle, and the mirror had become inoperable. The vehicle was not yet diagnosed or repaired. Neither the dealer nor…”

“Problem component: exterior mirror on driver side It was raining, I was driving, I heard what sounded like a loud explosion by my driver side window. After the initial shock, I thought a tire had blown out, but car drove ok and no tire warning light came on. It was a rural road…”