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2021 Cadillac Ct5 Recalls, Issues & Maintenance

The 2021 Cadillac Ct5 carries 4 open NHTSA recalls — most recently covering curtain and srs malfunction warning lamp/light. Owners report 5 recurring issue clusters, led by “Exterior door handle switch failure preventing entry.” Cadillac uses the GM Oil Life System: an algorithm watches engine revolutions, temperature, and load, then lights the change-oil message — typically around 7,500 miles in mixed driving, capped at 12 months, with dexos-approved oil. Turbo fours in ATS, CT4, XT4, and XT5 are harder on oil than the indicator suggests in short-trip driving. Northstar-era V8s (DeVille, Seville, Eldorado) live and die by their cooling system — coolant condition checks are not optional on those cars. Escalade shares its 6.2L V8 and 10-speed with GM's trucks and follows the same fluid schedule.

4 Open Recalls

Source: NHTSA

AIR BAGS:SIDE/WINDOW:CURTAIN

Campaign #21V611000 · May 8, 2021

Issue: General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Risk: Air bags that do not deploy properly can increase the risk of injury in a crash.

Fix: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

Campaign #21V421000 · Oct 6, 2021

Issue: General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

Risk: The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.

Fix: The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Campaign #22V903000 · Aug 12, 2022

Issue: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

POWER TRAIN:AUTOMATIC TRANSMISSION

Campaign #25V148000 · Jun 3, 2025

Issue: General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Risk: Wheel lock-up while driving increases the risk of a crash.

Fix: Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2021 Cadillac Ct5.

Reported to NHTSA

Exterior door handle switch failure preventing entry

ELECTRICAL SYSTEM

11 NHTSA complaints · 2024-12-28 → 2026-08-08

“The exterior door handle latch release switch fails to open the door. This issue happened to all 4 exterior doors. The problem starts with intermittently, then progresses to complete failure. Once it fails, the entire door handle needs to be replaced”
— Owner report, NHTSA ODI #11680213
“All 4 of my door handles suddenly stopped working and they will start working from time to time. Most of the time it’s 3-4 days where i cant open my door’s from the outside. I have looked into this and have found that MANY other CT5 users have had the same experience”
— Owner report, NHTSA ODI #11748689
“Then in March of this year, both rear doors completely failed. Neither rear door will open from the inside or the outside, and they are still that way today. We took the vehicle back to the dealer, and they performed a software update and sent us a service video”
— Owner report, NHTSA ODI #11738510

Read all complaints on NHTSA →

Air bag non-deployment in crash events

AIR BAGS

2 NHTSA complaints · 2021-08-29 → 2025-07-26

“My 2025 Cadillac CT5 was stationary at a red light behind a red truck when a black truck traveling in the opposite direction struck the truck head-on. The red truck was pushed backward into the front of my CT5 with enough force to cause major front-end damage. Despite this, no…”
— Owner report, NHTSA ODI #11676354
“There was no indication that the Automatic Braking System, Air Bags and Seatbelts were not working properly. In August 12, 2021, I was in an auto accident where I rear-ended another dodge car. The air bags did not deploy and Onstar was not notified”
— Owner report, NHTSA ODI #11430956

Read all complaints on NHTSA →

Powertrain shudder and transmission shift fault

POWER TRAIN

2 NHTSA complaints · 2025-01-15 → 2025-08-19

“The contact stated that while driving approximately 42 MPH – 66 MPH, the vehicle was shaking abnormally. The contact stated that while driving at an undisclosed speed, the vehicle jerked and shuddered while shifting gears. The cause of the failure was not yet determined”
— Owner report, NHTSA ODI #11681668
“Service transmission message showed up on dash. Dealer stated after performance test found P17A5 code for shift control. The dealer stated that the gear shift assembly needed to be replaced and if not, that the car could get stuck in gear which I feel is a safety risk”
— Owner report, NHTSA ODI #11636164

Read all complaints on NHTSA →

Engine seizure and shutdown while driving

ENGINE, UNKNOWN OR OTHER, WHEELS

1 NHTSA complaint · 2026-02-12 → 2026-02-12

“While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was going to turn off automatically, heard an abnormal grinding noise coming from the engine the vehicle dropped speed drastically and the check engine light turned on”
— Owner report, NHTSA ODI #11717706

Read all complaints on NHTSA →

Sunroof spontaneous shattering while driving

VISIBILITY:SUN/MOON ROOF ASSEMBLY

1 NHTSA complaint · 2024-07-26 → 2024-07-26

“The contact stated while driving at approximately 72 MPH, there was a loud noise inside the cabin. The contact became aware that the sunroof had shattered without impact. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer”
— Owner report, NHTSA ODI #11604820

Read all complaints on NHTSA →

Note: NHTSA also opened 1 defect investigation(s) on this vehicle that closed without action.

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter (Oil Life System)

Every 7,500 mi

Change when the Oil Life System calls it — typically around 7,500 miles, never beyond 12 months. dexos1 full synthetic on modern engines; Blackwing and supercharged V-Series run hotter and should not stretch the indicator. Northstar V8s: watch for consumption and leaks at the rear main and oil-pan perimeter.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 7,500 mi

Rotate every 7,500 miles with the oil change — GM pairs the two. Staggered-fitment V-Series cars can't rotate front-to-rear; budget rear tires accordingly.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 7,500 mi

Inspect pads, rotors, and lines at every service. Brembo-equipped V-Series wear faster than the base cars; magnetic-ride models should also get a look at shock condition while it's on the lift.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Automatic Transmission Fluid

Every 45,000 mi

GM lists roughly 45,000 miles under severe service (which includes most city commuting) for the 6/8/10-speed automatics. Older 4T80-E units behind Northstars respond well to a simple drain-and-fill — avoid pressure flushes on high-mile cars.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 60,000 mi

Turbo fours (ATS 2.0T, CT4, XT4): roughly every 60,000 miles. Naturally-aspirated V6s and V8s carry iridium plugs rated to 97,500–100,000 miles — check the manual for your engine.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Engine Air Filter

Every 45,000 mi

GM schedules replacement around 45,000 miles; inspect at oil changes in dusty regions.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Brake Fluid

Every 45,000 mi

GM recommends fluid replacement about every 45,000 miles or 3 years. Magnetic-ride and V-Series cars driven hard should err toward the 2-year mark.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Serpentine Belt

Every 60,000 mi

Inspect from 60,000 miles; replace on cracking or glazing. Supercharged V-Series engines have a second, dedicated blower belt — inspect both.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 22,500 mi

Replace roughly every 22,500 miles per GM's schedule — sooner if the climate fan has lost its punch.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Coolant Replacement (Dex-Cool)

Every 150,000 mi

Dex-Cool is rated 5 years / 150,000 miles. On Northstar V8s this is the schedule that decides the engine's fate — low or contaminated coolant is how head-gasket trouble starts. Check level and condition at every oil change on those cars.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Battery Test & Service

Every 25,000 mi

Test annually after year 3. Stop-start-equipped models and anything with Super Cruise use AGM batteries — replace like-for-like, and expect shorter life from the electrical load these cars carry parked.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

3 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

3

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2021 Cadillac Ct5 reflects Cadillac's published service intervals and the GM Oil Life System system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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