Infotainment screen blackout and HVAC loss
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
5 NHTSA complaints · 2024-05-07 → 2026-03-31
“The screen will go black and stay that way for several minutes. It will then come back on then out again. It's getting a lot worse. I'm an older lady that's a lower leg amputee trying to work and I need this screen for directions as I'm by myself in areas I don't really know at…”
“The contact stated that while driving at an undisclosed speed with the defroster activated, the infotainment system screen turned blank, and then the defroster was inoperable. Additionally, the contact stated that the heater and A/C failed to operate as needed when the…”
“The APIM has a known software issue that blanks out the main display and control screen. While not a safety issue for the Radio. It Does eliminate the climate control system. It makes it impossible to turn on, adjust or turn off defrosters. So if windows start to fog there…”