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2023 Gmc Sierra 3500 Recalls, Issues & Maintenance

The 2023 Gmc Sierra 3500 carries 1 open NHTSA recall — most recently covering latch. Owners report 7 recurring issue clusters, led by “10-speed transmission valve body failure and wheel lockup.” GMC trucks and SUVs use the GM Oil Life System (OLS) — the same algorithm as Chevrolet. Because GMC's lineup is exclusively trucks and SUVs, severe-service intervals apply to most owners (towing, hauling, off-roading). The schedule below surfaces the items most relevant to GMC's truck-focused buyer.

1 Open Recall

Source: NHTSA

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Campaign #24V060000 · Jan 2, 2024

Issue: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2023 Gmc Sierra 3500.

Reported to NHTSA

10-speed transmission valve body failure and wheel lockup

POWER TRAIN

13 NHTSA complaints · 2024-04-08 → 2026-07-15

“While out of Town driving back home Wheel lock up on my 3500hd dually 2023 gmc .. vehicle had shudder effect and from 75 to 25 mph drasticly and engine reduced power light came on and wouldn’t come out of drive”
— Owner report, NHTSA ODI #11737984
“Transmission issues 5/5/2025, bearly 15,000 miles on it, was excelerating from a stop heading down hill when rear tires locked up, engine downshifted, engine light and limp mode flashed across my screen”
— Owner report, NHTSA ODI #11661455
“We were traveling to our cabin in Southern Utah when the Transmission Control Solenoid Valve stuck in an "on" position. We were unable to accelerate more than 55 miles per hour. We stopped in St. George and went to the Chevy dealer for a fix”
— Owner report, NHTSA ODI #11623467
“I received a p0747 and p0700 transmission codes on my GMC sierra 3500. It would not engage above 3rd gear and I almost was rear ended by a Semi truck because I was unable to speed up”
— Owner report, NHTSA ODI #11581689

Read all complaints on NHTSA →

Adaptive cruise control and lane keep assist not functional

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST

3 NHTSA complaints · 2023-07-14 → 2024-08-30

“On March 22, 2023, my wife and I purchased a new 2023 GMC Sierra 3500 Denali from Coast Buick GMC. Before purchasing, we asked the salesman if it had adaptive cruise control and lane keep assist, and he said yes and showed us the buttons”
— Owner report, NHTSA ODI #11532347
“Lastly, this vehicle was advertised as having adaptive cruise and it does not have the capability (chip) to do so”
— Owner report, NHTSA ODI #11595266

Read all complaints on NHTSA →

High-pressure fuel pump failure and engine stall

FUEL/PROPULSION SYSTEM

2 NHTSA complaints · 2026-01-28 → 2026-07-10

“The vehicle experienced a catastrophic fuel system failure involving the high-pressure fuel pump and related fuel system components. While driving, the engine began stalling and lost power, making the vehicle unsafe to operate”
— Owner report, NHTSA ODI #11749639
“I was driving in the high way and the vehicle started having issues and then it completely shut off and wouldn’t drive or anything in the middle of the highway and the dash said it was reducing power”
— Owner report, NHTSA ODI #11714077

Read all complaints on NHTSA →

Rear defrost melted window plastic and trailer wiring faults

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM

2 NHTSA complaints · 2024-06-19 → 2024-08-30

“The rear window defrost causes an electrical issue that melted the plastic on our rear sliding window. Dealer claims we put something hot against the window but we did not. This appeared after we used the rear defrost”
— Owner report, NHTSA ODI #11611799
“We’ve had issues with the electrical system/brake lights when we hook any trailer (horse/boat/utility) to the truck. One issue is that the system shows unconnected and the trailer lights blink or do not work”
— Owner report, NHTSA ODI #11595266

Read all complaints on NHTSA →

Tailgate latch recall repair part unavailability

LATCHES/LOCKS/LINKAGES

1 NHTSA complaint · 2024-04-15 → 2024-04-15

“The contact owns a 2023 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available”
— Owner report, NHTSA ODI #11583161

Read all complaints on NHTSA →

Trailer brake controller shutoff during towing

ELECTRICAL SYSTEM

1 NHTSA complaint · 2025-11-10 → 2025-11-10

“The brake controller on trucks error out while towing. Shuts brakes off. Not a good thing towing 16,000lbs down hill. Almost accident. Destroyed my truck brakes and warped rotors”
— Owner report, NHTSA ODI #11698528

Read all complaints on NHTSA →

Goodyear Wrangler OEM tire tread separation

TIRES

1 NHTSA complaint · 2026-06-19 → 2026-06-19

“275/65R20 - Goodyear Wrangler. This is the tire that came with the vehicle. It had approximately 32,000 miles. The tire separated and exploded. We installed the spare but one of the other tires is getting ready to explode”
— Owner report, NHTSA ODI #11745287

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 17, 2026. Investigation data refreshed Sep 17, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter (per Oil Life System)

Every 7,500 mi

Change oil when OLS reaches 0% or every 12 months. dexos1-approved synthetic required on Sierra 1500 5.3L/6.2L; dexos2 specified on Duramax diesel.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 7,500 mi

Rotate tires every 7,500 miles. Sierra and Yukon owners running 4x4 should rotate every 5,000-7,500 miles to even out drivetrain wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 7,500 mi

Inspect pads, rotors, and parking brake every 7,500 miles. Towing accelerates pad wear by 30-50%; check more often if towing regularly.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 45,000 mi

DOT 3 brake fluid: test annually, replace when moisture exceeds 3% or fluid is darker than copper.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 45,000 mi

Long-life cellulose filter rated 45,000 miles. Trucks driven on unpaved roads or construction sites should inspect at every oil change.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 45,000 mi

Severe service (towing 5,000+ lbs regularly, heavy stop-and-go): every 45,000 miles. Normal: 97,500 miles. Use Dexron-VI for 6L80/6L90, Mobil 1 LV ATF HP for 10L80/10L1000.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Transfer Case Fluid (4WD)

Every 45,000 mi

Sierra and Yukon 4WD: replace every 45,000 miles. Use GM Auto-Trak II for active 4WD; GM 9986115 for selectable 4WD.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Differential Fluid (front + rear)

Every 50,000 mi

Replace front and rear axle fluid every 50,000 miles, or 25,000 miles if towing. G80 limited-slip rear axles require GM friction-modifier additive.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Drain plug + fill plug — straightforward DIY. AWD vehicles have two; budget for both.

Spark Plugs

Every 100,000 mi

Iridium spark plugs on the L83/L84 5.3L and L86/L87 6.2L V8 are rated 100,000 miles. AFM/DFM cylinder deactivation can cause uneven plug wear — check at 75,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Dex-Cool Engine Coolant

Every 50,000 mi

Dex-Cool (orange): first change at 150,000 miles or 5 years, then every 50,000. Duramax diesel uses ELC (red) — different chemistry, do not mix.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 22,500 mi

Replace cabin air filter every 22,500 miles. Sierra HD and Yukon XL owners in dusty work environments should replace at 15,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

6 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

5

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2023 Gmc Sierra 3500 reflects GMC's published service intervals and the Oil Life System system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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