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2024 Lexus Nx Recalls, Issues & Maintenance

The 2024 Lexus Nx carries 4 open NHTSA recalls — most recently covering head restraint and column. Owners report 7 recurring issue clusters, led by “Instrument cluster blank/black on startup or while driving.” Lexus follows Toyota's service rhythm: oil and filter every 10,000 miles or 12 months with 0W-20 synthetic, plus an interim 5,000-mile visit for tire rotation and inspection. Hybrid models (UX 250h, NX 350h, RX 350h/450h+) add long-interval hybrid-specific items — inverter coolant and hybrid-battery cooling-duct checks — while shedding brake wear thanks to regeneration. Modern Lexus engines are chain-driven; there is no timing-belt service on these models.

4 Open Recalls

Source: NHTSA

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Campaign #24V482000 · Jun 27, 2024

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Risk: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Fix: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

STEERING:COLUMN

Campaign #25V040000 · Jan 29, 2025

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

BACK OVER PREVENTION:DISPLAY FUNCTION

Campaign #25V744000 · Oct 30, 2025

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

BACK OVER PREVENTION:SOFTWARE

Campaign #26V162000 · Mar 18, 2026

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2024 Lexus Nx.

Reported to NHTSA

Instrument cluster blank/black on startup or while driving

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

5 NHTSA complaints · 2025-09-02 → 2026-08-16

“After sitting all night -- Started the car which started normally. But the instrument gauge cluster remained totally black except for the warning symbols in test cycle. The infotainment screen started properly. But the gauge cluster remained black. No speedometer, gas gauge…”
— Owner report, NHTSA ODI #11757239
“Driver gauge instrument screen does not illuminate upon starting vehicle and at times when driving. No MPH or other gauges display. This defect has occurred several times and is intermittent”
— Owner report, NHTSA ODI #11756170

Read all complaints on NHTSA →

12V battery drain and failure in plug-in hybrid

LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:12V/24V/48V BATTERY

4 NHTSA complaints · 2024-07-26 → 2025-04-25

“Less than 10 months old (March and April 2024 at ~5,000 miles), the 12V battery completely drained 3 times in 5 days (despite driving it regularly during that period) so the car would not start when needed. I had it jumped 3 times by AAA and the third time drove it to dealer.…”
— Owner report, NHTSA ODI #11610320
“My 2024 Lexus NX 450h+ experienced a complete 12V battery failure after normal short-distance driving, leaving me stranded without warning. This is a known defect in Lexus plug-in hybrids that the manufacturer has not properly disclosed to buyers”
— Owner report, NHTSA ODI #11656901

Read all complaints on NHTSA →

Unintended acceleration during low-speed parking maneuvers

BACK OVER PREVENTION: WARNINGS, SERVICE BRAKES, VEHICLE SPEED CONTROL

5 NHTSA complaints · 2024-03-04 → 2026-06-30

“While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I could…”
— Owner report, NHTSA ODI #11727751
“As I came to the parking space to park the car with my foot on the brake pedal, the car accelerated all of a sudden after it had stopped before I could shift the gear lever to “Park”. The car went over the curb. I reversed and tried to park the car again in the same spot. The…”
— Owner report, NHTSA ODI #11699601

Read all complaints on NHTSA →

Door latch inoperability tied to electrical system

LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM

4 NHTSA complaints · 2023-09-26 → 2024-11-18

“When the police arrived, [XXX] found herself unable to open either the driver or passenger doors; all doors were unresponsive. The officer (Hetrick #426) from the Macedonia, Ohio Police Department was also unable to assist her from the outside because the doors were not…”
— Owner report, NHTSA ODI #11626059
“At 6:30 am I tried to enter the car and the car was locked. Fortunately I left the hatch open and I was able to crawl through the back of the car and open the car doors. I then tried starting the car and the car would not function, no click, no lights, all electric systems…”
— Owner report, NHTSA ODI #11616534

Read all complaints on NHTSA →

Sunroof shattering without impact

STRUCTURE:BODY

2 NHTSA complaints · 2024-02-09 → 2024-04-11

“Driving on the local road, no cars on the road, no underpass and the sunroof exploded. All windows was closed and sunroof was closed”
— Owner report, NHTSA ODI #11582425
“Sunroof exploded while I was driving on the highway out of no where”
— Owner report, NHTSA ODI #11570981

Read all complaints on NHTSA →

Driver door inadvertent unlocking and opening while driving

UNKNOWN OR OTHER

3 NHTSA complaints · 2023-09-26 → 2026-01-08

“While driving, which occurred 20 minutes after i started the car, the driver’s door gets unlocked automatically and i started hearing car warning with ⚠️ appearing on my dashboard. I also heard wind noise from the highway”
— Owner report, NHTSA ODI #11709795
“All of sudden I started hearing noise from outside as if my windows were open. Then yellow triangle showed up on my head up display and on dash screen, it asked me to shift to parking mode. Minutes later dash screen shows my driving-side door was opened”
— Owner report, NHTSA ODI #11546588

Read all complaints on NHTSA →

Infotainment screen blackout including backup camera loss

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

2 NHTSA complaints · 2026-06-30 → 2026-08-07

“The backup camera and infotainment screen is black, the backup camera and all controls on the infotainment screen was not usable because the screen was black. This is dangerous because no rear view camera”
— Owner report, NHTSA ODI #11755420
“I started my vehicle and thr complete infotainment screen was black, no display, no backup camera, nothing but a black screen. The volume button still worked and you could touch the screen and her things change but you could not see anything because the screen was black”
— Owner report, NHTSA ODI #11747472

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Oil & Filter Change

Every 10,000 mi

Replace every 10,000 miles or 12 months with 0W-20 full synthetic. Severe service (repeated short trips, extensive idling, dirt roads): 5,000 miles per the Lexus guide.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation (5,000-Mile Visit)

Every 5,000 mi

Rotate every 5,000 miles — the interim Lexus service visit. Heavy hybrid SUVs are hard on front tires despite gentle brake wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 5,000 mi

Inspect at each 5,000-mile visit. Hybrids: pads can last 60,000+ miles from regen braking, but rotors corrode from disuse — inspection catches surface rust before it pits.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace roughly every 3 years / 30,000 miles. Hybrid brake actuators are expensive — clean fluid is cheap protection.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace every 30,000 miles; inspect at 15,000 in dusty conditions.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Spark Plugs

Every 120,000 mi

Iridium plugs at 120,000 miles per the Toyota/Lexus schedule — among the longest plug intervals in the industry.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Transmission / Hybrid Transaxle Fluid

Every 60,000 mi

Labeled lifetime fill (Toyota WS), but Lexus specialists commonly recommend a drain-and-fill around 60,000 miles — including the hybrid transaxle, whose fluid cools the motor-generators. Toyota WS fluid only.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace every 15,000 miles. Behind the glovebox on UX, NX, RX, and IS — one of the easiest DIY jobs on the car.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Engine + Inverter Coolant

Every 100,000 mi

Toyota Super Long Life coolant: first change at 100,000 miles, then every 50,000. Hybrids have a second, separate inverter coolant loop on the same schedule — make sure a shop services both.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

12V Battery

Every 25,000 mi

Test annually after year 3. Hybrid 12V batteries are small AGM units that die quietly — the car won't 'ready' even with a healthy hybrid battery. Hybrid-battery cooling ducts (under/behind rear seats) should be checked for dust at service.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

6 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

0

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2024 Lexus Nx reflects Lexus's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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