How many NHTSA complaints have been filed about the 2025 Hyundai Santa Cruz?

18 NHTSA complaints have been filed about the 2025 Hyundai Santa Cruz between 2024-11-14 and 2026-08-29. Top reported components: FORWARD COLLISION AVOIDANCE (9), EXTERIOR LIGHTING (3), ELECTRICAL SYSTEM (3). Source: NHTSA Office of Defects Investigation.

2025 Hyundai Santa Cruz Recalls, Issues & Maintenance

The 2025 Hyundai Santa Cruz carries 3 open NHTSA recalls — most recently covering wiring and curtain. No recurring owner-reported issue clusters are on file. Hyundai's owner's manual splits service into Normal and Severe schedules. Most US drivers qualify as Severe due to short trips, extreme temperatures, or stop-and-go traffic. Hyundai Assurance covers the first 3 years / 36,000 miles of complimentary maintenance on new vehicles. The Theta II 2.0L and 2.4L engines (2011-2019) are subject to TSBs around oil consumption — strict adherence to oil intervals matters.

3 Open Recalls

Source: NHTSA

ELECTRICAL SYSTEM:WIRING

Campaign #24V877000 · Nov 20, 2024

Issue: Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.

Risk: A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.

Fix: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273.

AIR BAGS:SIDE/WINDOW:CURTAIN

Campaign #25V809000 · Nov 21, 2025

Issue: Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.

Risk: Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.

Fix: Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 289 and 029G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Campaign #26V316000 · May 19, 2026

Issue: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.

Risk: Unexpected braking increases the risk of a crash.

Fix: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2025 Hyundai Santa Cruz.

Reported to NHTSA

NHTSA has 18 complaints on file for the 2025 Hyundai Santa Cruz (2024-11 → 2026-08). We haven't grouped them yet for this specific vehicle — for now, the full list lives on NHTSA.

Top reported components: FORWARD COLLISION AVOIDANCE (9) · EXTERIOR LIGHTING (3) · ELECTRICAL SYSTEM (3)

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 3,750 mi

Severe service: every 3,750 miles. Normal service: 7,500 miles. Theta II 2.0L/2.4L (Sonata, Santa Fe, Tucson 2011-2019): never extend — oil consumption issues are documented in Hyundai TSBs.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 7,500 mi

Rotate tires every 7,500 miles. AWD Tucson and Santa Fe owners benefit from rotation at 5,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 7,500 mi

Inspect brake pads, rotors, calipers, and parking brake every 7,500 miles. Elantra and Sonata front pads typically last 40,000-50,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace DOT 3 brake fluid every 30,000 miles or 24 months. Required to maintain ABS and ESC pump life.

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace cabin air filter every 15,000 miles. Located behind the glove box on most Hyundai models.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Drive Belt Inspection

Every 60,000 mi

Inspect serpentine belt and tensioner every 60,000 miles. Replace at 90,000 miles on most models.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

No occupant deaths in FARS 2010–2024 crashes are on record for this year and model. That is the census answer for the window, and it says nothing more than that.

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

complaints mentioning a crash

complaints mentioning a fire

Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2025 Hyundai Santa Cruz reflects Hyundai's published service intervals and the Service Reminder system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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