2004 Ford Explorer Sport Trac Recalls, Problems & Maintenance

The 2004 Ford Explorer Sport Trac has no open NHTSA recalls. Owners report 7 recurring issue clusters, led by “Rear liftgate panel cracking and glass hinge failure.” Ford uses the Intelligent Oil-Life Monitor (IOLM) to determine when oil changes are due based on actual driving load — not just mileage. Ford's published cap is 10,000 miles or 1 year, whichever comes first. The schedule below reflects Ford's Normal service intervals; F-Series trucks and Super Duty have additional towing-specific items.

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No open recalls on file. NHTSA lists no unrepaired safety recalls for this year, make and model. A recall can be issued at any time, and a specific car can still have one open — check yours by VIN at nhtsa.gov/recalls.

Known issues & problems for this vehicle

What drivers and federal regulators have officially reported about the 2004 Ford Explorer Sport Trac.

Reported to NHTSA

Rear liftgate panel cracking and glass hinge failure

STRUCTURE

45 NHTSA complaints · 2014-02 → 2018-05

“WENT TO OPEN REAR WINDOW HATCH AND RIGHT HINGE SNAPPED OFF CAUSING WHOLE REAR WINDOW PANEL TO FALL ON ME”
— Owner report, NHTSA ODI #10734039
“THE PANEL UNDER THE REAR LIFT GATE WINDOW HAS CRACKED 3 TIMES NOW”
— Owner report, NHTSA ODI #10865768
“THE REAR HATCH DOOR CRACKED AND NOTICED SO TOOK TO AUTO BODY SHOP AND THEY TOLD US IT WAS A FORD DEFECT AND IF FIXED IT WOULD CRACK AGAIN DUE TO THE MAKE OF THIS CAR”
— Owner report, NHTSA ODI #10611174

Read all complaints on NHTSA →

Transmission hard shifting and failure

POWER TRAIN

28 NHTSA complaints · 2014-03 → 2019-09

“WHILE DRIVING MY EXPLORER DOWN THE HIGHWAY, THE TRANSMISSION BLEW WITH OUT MUCH WARNING WITH MY BABY IN THE CAR”
— Owner report, NHTSA ODI #10586532
“MY 2004 FORD EXPLORER HAS RECENTLY AND QUICKLY BEGAN SHIFTING VERY BADLY”
— Owner report, NHTSA ODI #11258464
“TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION SEIZED”
— Owner report, NHTSA ODI #10679122

Read all complaints on NHTSA →

Spontaneous side curtain airbag deployment

AIR BAGS

13 NHTSA complaints · 2014-10 → 2024-06

“All four side curtain airbags deployed while I was driving my car in a parking lot”
— Owner report, NHTSA ODI #11592762
“THIS PAST WEEKEND I WAS DRIVING AN 04 FORD EXPLORER WHEN BOTH SIDE AIRBAGS SPONTANEOUSLY DEPLOYED”
— Owner report, NHTSA ODI #11337948
“THE VEHICLE WAS MOVING AT A SLOW RATE OF SPEED (APPROX 5-10 MPH) ON A BUMPY ROAD”
— Owner report, NHTSA ODI #11265739

Read all complaints on NHTSA →

Airbag non-deployment during crash

AIR BAGS

9 NHTSA complaints · 2015-01 → 2022-08

“THE AIRBAG ON THE DRIVERS SIDE DID NOT DEPLOY DURING THE CRASH”
— Owner report, NHTSA ODI #10908816
“THE CAR WAS INVOLVED IN AN ACCIDENT ON 3/20/2016 - THE AIR BAGS DID NOT DEPLOY ON IMPACT”
— Owner report, NHTSA ODI #10852029
“MY DAUGHTER WAS DRIVING OUR FORD EXPLORER, HAD COME TO A COMPLETE STOP AND WAS WAITING TO EXIT THE FREEWAY, TRAFFIC IN FRONT OF HER HAD ALSO STOPPED”
— Owner report, NHTSA ODI #10678350

Read all complaints on NHTSA →

Cruise control engine stall

VEHICLE SPEED CONTROL, ENGINE

15 NHTSA complaints · 2014-08 → 2021-02

“ENGINE DIES WHEN DRIVING WITH CRUISE CONTROL OPERATING AND HEADING DOWN SLIGHT HILL AT SPEED OF AROUND 35 MPH”
— Owner report, NHTSA ODI #11395422
“TL* THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LOST POWER STEERING AND BRAKING, WHICH RESULTED IN A CRASH”
— Owner report, NHTSA ODI #10924821
“I WAS DRIVING ON A HIGHWAY GOING 60MPG, OUT OF NO WHERE MY FORD EXPLORER STOPS MOVING AND DECREASES IN SPEED FAST”
— Owner report, NHTSA ODI #10957679

Read all complaints on NHTSA →

Wheel lug nut and stud shearing

WHEELS

9 NHTSA complaints · 2014-07 → 2021-07

“THE RIGHT REAR PASSENGER WHEEL CAME OFF MY 2004 FORD EXPLORER WHEN I WAS DRIVING WESTBOUND ON INTERSTATE 70 NEAR KINGDOM CITY, MO”
— Owner report, NHTSA ODI #10807523
“WHILE DRIVING HOME AT 25 MPH, I HEARD AND FELT A VIBRATION FROM THE FRONT OF THE CAR”
— Owner report, NHTSA ODI #10616544
“I HAD JUST GOT ON THE FREEWAY WHEN THE REAR OF MY TRUCK STARTED SHAKING”
— Owner report, NHTSA ODI #10627668

Read all complaints on NHTSA →

Rear brake line corrosion and failure

SERVICE BRAKES

6 NHTSA complaints · 2014-04 → 2024-05

“THE OEM STEEL BRAKE LINE THAT CONNECTS THE LEFT AND RIGHT REAR BRAKES WAS APPARENTLY RUBBING AGAINST SOME COMPONENTS OVER THE RIGHT FRAME RAIL WHICH ABRADED THE PLASTIC COATING RESULTING IN CORROSION OF THE BRAKE LINE AND FAILURE OF THE BRAKING SYSTEM”
— Owner report, NHTSA ODI #10676563
“BRAKE FAILURE, FRONT WHEEL BRAKE HOSE (BURST/FAILED), 3X IN ONE YEAR INCLUDING FAILURE OF NEW PARTS INSTALLED BY FORD”
— Owner report, NHTSA ODI #11141637
“STOPPING AT RED LIGHT STEPPING ON BRAKE VEHICLE SPEED UP INSTEAD OF STOPPING”
— Owner report, NHTSA ODI #10583309

Read all complaints on NHTSA →

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 20, 2026. Investigation data refreshed Sep 20, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Raw data + downloads for this vehicle →

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 7,500 mi

Replace synthetic-blend or full-synthetic Motorcraft oil per the IOLM, or every 7,500-10,000 miles. EcoBoost engines require full synthetic; Coyote 5.0L V8 specifies SAE 5W-30.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 10,000 mi

Rotate tires every 10,000 miles, or with every other oil change. F-150 4x4 owners should rotate every 5,000-7,500 miles to even out drivetrain bias wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 10,000 mi

Inspect brake pads, rotors, and brake fluid level every 10,000 miles. Front pads on F-150 and Explorer typically last 40,000-60,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 45,000 mi

Ford specifies brake fluid replacement on an inspection basis, but moisture testing every 3 years is recommended. Replace if reading exceeds 3% water content.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace the engine air filter every 30,000 miles. EcoBoost turbocharged engines are sensitive to airflow restriction — don't extend.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 150,000 mi

Ford 6R80, 10R80, and 8F transmissions use Mercon LV fluid rated 150,000 miles under normal service. Severe service (towing, plowing) drops this to 60,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Transfer Case Fluid (4WD models)

Every 60,000 mi

On 4x4 models, replace transfer case fluid every 60,000 miles. Use Motorcraft XL-12 — do not substitute generic transfer case fluid.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Rear Differential Fluid

Every 100,000 mi

F-Series and Expedition: replace rear axle fluid every 100,000 miles, or 50,000 miles if towing. Limited-slip rear ends require friction-modifier additive.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Drain plug + fill plug — straightforward DIY. AWD vehicles have two; budget for both.

Spark Plugs

Every 100,000 mi

Iridium spark plugs on Coyote 5.0L, EcoBoost 2.7L/3.5L, and 2.3L are rated 100,000 miles. EcoBoost engines: never exceed the interval — gap erosion causes coil failure.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Engine Coolant

Every 50,000 mi

Motorcraft Orange (Dex-Cool compatible) coolant: first change at 100,000 miles, then every 50,000. Older trucks with Yellow Motorcraft coolant: 50,000 miles throughout.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replace the cabin air filter every 20,000 miles. On F-150, located behind the glove box; on Escape and Explorer, accessed from the passenger footwell.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

119 crashes 1990–2024

How the 119 occupant deaths break down

85

driver deaths

34

passenger deaths

119

occupant deaths

Crash years covered: 1990–2024 This model year first appears in 2004 crashes. Older models have had more years on the road to appear in these crashes, so a higher count here does not by itself mean a vehicle is less safe.

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

FARS 2024 data is an annual report file. NHTSA revises these records when the final file is published, so this count can change.

Why we show driver deaths too

Every vehicle has exactly one driver seat, so driver deaths line up fairly when you compare one model to another. Occupant deaths include passengers, so a three row SUV can show a higher number than a two seat car simply because it carries more people.

Both figures are plain counts, not rates. A rate would need to know how many of each vehicle are on the road, and that registration data is not public, so we do not publish rates or scores of any kind.

IIHS publishes driver death rates using this same driver only idea, paired with a registered vehicle years denominator we do not have. Their rates and these counts answer different questions, so do not read either number here as a safety rating.

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

75

complaints mentioning a crash

16

complaints mentioning a fire

Reviewed known issues for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2004 Ford Explorer Sport Trac reflects Ford's published service intervals and the Intelligent Oil-Life Monitor system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.