2009 smart Fortwo Recalls, Problems & Maintenance

The 2009 smart Fortwo has no open NHTSA recalls. Owners report 6 recurring issue clusters, led by “Fuel pump connector cracking and fuel leakage.” Smart follows the Mercedes playbook in miniature: alternating A and B services every 10,000 miles or 12 months. The gas car's Mitsubishi-built 1.0 liter is simple to keep, with plugs at 30,000 miles and coolant on a 4-year clock. Its automated-manual transmission has no scheduled fluid service at all; the clutch actuator is a wear item that gets relearned or replaced when it acts up, not on a schedule. The Electric Drive and EQ cars simplify further, down to brake fluid every 2 years, cabin filter, and one oddball item unique to Smart: a desiccant cartridge for the battery cooling system, replaced every 2 years. All versions are city cars whose brakes and batteries age from sitting more than driving.

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No open recalls on file. NHTSA lists no unrepaired safety recalls for this year, make and model. A recall can be issued at any time, and a specific car can still have one open — check yours by VIN at nhtsa.gov/recalls.

Known issues & problems for this vehicle

What drivers and federal regulators have officially reported about the 2009 smart Fortwo.

Reported to NHTSA

Fuel pump connector cracking and fuel leakage

FUEL/PROPULSION SYSTEM

5 NHTSA complaints · 2016-09 → 2021-08

“Fuel pump connectors cracked leaking fuel”
— Owner report, NHTSA ODI #11441187
“Electric fuel pump inlet and outlet nipples to fuel hoses broke and caused fuel leakage”
— Owner report, NHTSA ODI #11430358
“FUEL LEAK OF UNKNOWN ORIGIN/CAUSE WHILE STATIONARY, FORMING A PUDDLE BENEATH THE VEHICLE OVERNIGHT”
— Owner report, NHTSA ODI #10968584

Read all complaints on NHTSA →

Transmission failure to engage reverse or drive gear

POWER TRAIN

30 NHTSA complaints · 2011-09 → 2024-08

“SIX WEEKS OUT OF WARRANTY - I WAS DRIVING ALONG & ALL OF A SUDDEN, THE CAR SEEMS TO THINK IT'S IN NEUTRAL, WON'T LET ME CHANGE GEARS - WAS ONLY ABLE TO COAST TO A SAFE AREA OFF THE HIGHWAY. ANY GEAR I SHIFTED TO KEPT COMING ACROSS THE DASH AS THE NEUTRAL POSITION”
— Owner report, NHTSA ODI #10424136
“ON FIVE OCCASIONS, SUDDENLY AND WITHOUT WARNING, MY SMART CAR SHIFTED IN TO NEUTRAL BY ITSELF WHILE DRIVING ON THE HIGHWAY. WHILE THE SHIFTER WAS IN DRIVE, THE INDICATOR BELOW THE SPEEDOMETER WAS BLANK, AND THE CAR WOULD NOT MOVE”
— Owner report, NHTSA ODI #11073368
“TL* THE CONTACT OWNS A 2009 SMART FORTWO. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD COMPLETELY SHUT OFF, CAUSING THE BRAKES AND STEERING WHEEL TO FAIL”
— Owner report, NHTSA ODI #11139312

Read all complaints on NHTSA →

Engine compartment fire

ENGINE

11 NHTSA complaints · 2012-10 → 2019-08

“TL* THE CONTACT OWNS A 2009 SMART FORTWO. WHILE DRIVING 40 MPH, THE CONTACT FELT HEAT COMING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR CARPET AND PLASTIC FROM THE TRUNK COVER CAUGHT FIRE”
— Owner report, NHTSA ODI #11197315
“TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). WHILE THE VEHICLE WAS IN OPERATION, IT CAUGHT FIRE IN THE ENGINE COMPARTMENT WITHOUT WARNING”
— Owner report, NHTSA ODI #11093718
“TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT HEARD A KNOCKING SOUND UNDER THE HOOD OF THE VEHICLE AND SMOKE BEGAN TO FILL THE VEHICLE UNDERNEATH THE STEERING COLUMN”
— Owner report, NHTSA ODI #10939937

Read all complaints on NHTSA →

Recall repair parts unavailable at dealer

ENGINE AND ENGINE COOLING

15 NHTSA complaints · 2018-07 → 2024-09

“The contact owns a 2009 Mercedes-Benz Smart ForTwo. The contact received notification of NHTSA Campaign Number: 18V273000 (Engine and Engine Cooling); however, the part to do the repair was unavailable”
— Owner report, NHTSA ODI #11612872
“I RECEIVED A LETTER FROM MERCEDES BENZ ON MONDAY 5/4/2020 LETTING ME KNOW THAT THERE WAS A RECALL ON MY CAR, A REAR INSULATION MAT IN THE ENGINE COMPARTMENT NEEDS TO BE CHANGED OUT TO AVOID A POSSIBLE ENGINE FIRE”
— Owner report, NHTSA ODI #11323846
“TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE”
— Owner report, NHTSA ODI #11122178

Read all complaints on NHTSA →

Airbag warning light and non-deployment

AIR BAGS

6 NHTSA complaints · 2012-03 → 2022-02

“The contact owns a 2009 Smart ForTwo. The contact stated that while starting the vehicle, the air bag warning light was illuminated and would not turn off”
— Owner report, NHTSA ODI #11450806
“AIRBAGS DID NOT DEPLOY PASSENGER SIDE OF MY CAR WAS DEMOLISHED”
— Owner report, NHTSA ODI #11022045
“I WAS DRIVING MY SMART CAR TO WORK AT 1:30 AM. THERE WAS SOME SNOW ON THE ROADS SO I LEFT 10 MINUTES EARLIER THAN NORMAL SO I COULD DRIVE SLOWLY”
— Owner report, NHTSA ODI #10670497

Read all complaints on NHTSA →

Seat belt buckle latch and retractor failure

SEAT BELTS

5 NHTSA complaints · 2013-12 → 2017-10

“DRIVER'S SIDE SEATBELT WILL NOT LATCH, I'M USING THE PASSENGER SIDE SEATBELT FOR NOW. I CAN'T HAVE A PASSENGER IN MY CAR BECAUSE OF THAT BROKEN SEATBELT”
— Owner report, NHTSA ODI #11035884
“TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE DRIVER SIDE SEAT BELT RETRACTOR NEEDED TO BE REPLACED”
— Owner report, NHTSA ODI #10640838
“TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE BECAME INOPERABLE AND WOULD NOT LATCH”
— Owner report, NHTSA ODI #10555102

Read all complaints on NHTSA →

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 20, 2026. Investigation data refreshed Sep 20, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Raw data + downloads for this vehicle →

Essential maintenance

Critical for safety and preventing major damage

Oil & Filter Change (A/B Service)

Every 10,000 mi

Every 10,000 miles or 12 months at each A and B service on gas cars. Three quarts of the right oil; small sump, no slack.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Brake Fluid

Every 20,000 mi

Every 2 years on gas and electric alike.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Tire Check

Every 10,000 mi

The Fortwo runs different sizes front and rear, so no rotation; wear and age get checked at every service instead.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 10,000 mi

At every service. City cars sit; sticking calipers are more common than worn pads.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Spark Plugs

Every 30,000 mi

Every 30,000 miles on the US schedule for the 1.0 liter three-cylinder.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Engine Air Filter

Every 20,000 mi

Every 20,000 miles on the US schedule.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 10,000 mi

Replaced with each annual service.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Coolant (and EV Desiccant Cartridge)

Every 40,000 mi

Gas cars: every 4 years or 40,000 miles. Electric Drive and EQ: the drive coolant has no scheduled change, but the battery-cooling desiccant cartridge is replaced every 2 years, an item easy to miss at a non-specialist shop.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Transmission

On condition / lifetime

The automated single-clutch gearbox has no factory-scheduled fluid service. Some specialists change the fluid around 50,000 miles as insurance; that is their recommendation, not Smart's. Jerky shifting usually means the clutch actuator needs a relearn.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Drive Belt

Every 60,000 mi

Replaced around 60,000 miles on US data, inspected at services.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

40 crashes 1990–2024

How the 40 occupant deaths break down

38

driver deaths

2

passenger deaths

40

occupant deaths

Crash years covered: 1990–2024 This model year first appears in 2009 crashes. Older models have had more years on the road to appear in these crashes, so a higher count here does not by itself mean a vehicle is less safe.

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

FARS 2024 data is an annual report file. NHTSA revises these records when the final file is published, so this count can change.

Why we show driver deaths too

Every vehicle has exactly one driver seat, so driver deaths line up fairly when you compare one model to another. Occupant deaths include passengers, so a three row SUV can show a higher number than a two seat car simply because it carries more people.

Both figures are plain counts, not rates. A rate would need to know how many of each vehicle are on the road, and that registration data is not public, so we do not publish rates or scores of any kind.

IIHS publishes driver death rates using this same driver only idea, paired with a registered vehicle years denominator we do not have. Their rates and these counts answer different questions, so do not read either number here as a safety rating.

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

3

complaints mentioning a crash

11

complaints mentioning a fire

Reviewed known issues for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2009 smart Fortwo reflects Smart's published service intervals and the Mercedes-Benz A/B Service system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.