Uconnect touchscreen delamination and ghost touches
ELECTRICAL SYSTEM
28 NHTSA complaints · 2018-06 → 2025-11
“This is regarding the Uconnect radio. The screen has delaminated and is constantly pressing buttons by itself. Randomly making phone calls and startling me while driving, one time it called the police. Turning the heat and air and climate seats off and on consistently”
“The safety issue is due to the delamination between the Liquid Crystal Display (LCD) and touch screen digitizer of the Uconnect 8.4 Instrument Panel Module. This unit controls the infotainment system, navigation, and numerous vehicle settings”
“The radio/head unit is pressing buttons all by itself. Will call 911, change settings, delete saved information, set random naviGation to the gps, changes a/c and heat settings, turns on different accessories without ever touching the screen”