Manufacturer-recommended service intervals for the Oil Change Indicator System and open recall alerts for your 2020 Chrysler Pacifica.
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Chrysler's Oil Change Indicator tracks engine load and duty cycle, then messages when oil life is used up — capped at 10,000 miles or 12 months, whichever comes first. The 3.6L Pentastar V6 (300, Pacifica, Town & Country, Voyager) is long-interval by design: spark plugs at 100,000 miles and no timing belt. Minivans in family duty count as 'severe service' more often than owners think — frequent short trips shorten the oil indicator's countdown, and that's the system working correctly.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Campaign #20V191000 · Oct 9, 2020
Issue: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Campaign #23V010000 · Jan 17, 2023
Issue: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
AIR BAGS:SIDE/WINDOW:CURTAIN
Campaign #24V793000 · Oct 24, 2024
Issue: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Campaign #25V876000 · Dec 17, 2025
Issue: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Campaign #26V362000 · Apr 6, 2026
Issue: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Critical for safety and preventing major damage
Change oil when the indicator message appears — never beyond 10,000 miles or 12 months. Pentastar 3.6L uses 0W-20; PT Cruiser's 2.4L uses 5W-30. Short-trip city driving will trigger the indicator well before 10,000 miles.
Estimated cost — typical U.S. ranges
Dealer
~$120–$160
Shop
~$85–$115
DIY
~$25–$55
Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.
Rotate every 8,000 miles or at every oil change. Front-heavy minivans (Pacifica, Voyager) chew front tires quickly without rotation.
Estimated cost — typical U.S. ranges
Dealer
~$85
Shop
~$60
DIY
Free
Often free at the shop where you bought the tires — worth asking before paying.
Inspect pads, rotors, and parking brake at every oil change. Loaded minivans and the heavy 300 wear rear pads faster than expected — check both axles.
Estimated cost — typical U.S. ranges
Dealer
~$85
Shop
~$60
DIY
Free
Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.
PT Cruiser's 2.4L is a timing-belt engine: replace around 100,000 miles (check your manual's exact interval for the year). Do the water pump and tensioner in the same job — the labor overlaps almost entirely.
Estimated cost — typical U.S. ranges
Dealer
~$935–$1175
Shop
~$655–$825
DIY
Pro only
On interference engines, a snapped belt destroys valves. Worth doing on schedule. Bundle water pump + tensioner — labor is already there.
Keeps your vehicle running smoothly and efficiently
Minivans (62TE six-speed): ATF+4 service every 60,000 miles under family duty. 300 with the ZF/TorqueFlite 8-speed: Chrysler lists no normal-service interval, but specialists recommend fluid service around 60,000-100,000 miles. ATF+4 or the specified 8-speed fluid only.
Estimated cost — typical U.S. ranges
Dealer
~$330–$500
Shop
~$235–$355
DIY
~$60–$180
Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.
Pentastar 3.6L: iridium plugs at 100,000 miles. PT Cruiser 2.4L: roughly every 30,000 miles with conventional plugs — check the manual for your year.
Estimated cost — typical U.S. ranges
Dealer
~$285–$390
Shop
~$200–$275
DIY
~$25–$100
Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.
Replace every 30,000 miles. On the Pentastar it's a quick top-of-engine job; inspect sooner in dusty climates.
Estimated cost — typical U.S. ranges
Dealer
~$60–$95
Shop
~$45–$70
DIY
~$15–$40
5-minute job on most cars; the airbox lid usually has clips, no tools needed.
Inspect from 60,000 miles and replace on evidence of cracking or glazing. A failed belt on the Pentastar takes the water pump drive with it — don't run it to destruction.
Estimated cost — typical U.S. ranges
Dealer
~$195–$235
Shop
~$135–$165
DIY
~$20–$50
DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.
Extends the life of your vehicle and improves comfort
Replace every 20,000 miles — behind the glovebox on Pacifica, Voyager, and 300. Family-hauler duty (pets, gravel school lots) argues for yearly.
Estimated cost — typical U.S. ranges
Dealer
~$60–$95
Shop
~$45–$70
DIY
~$15–$40
Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.
Stellantis OAT coolant: first replacement at 10 years or 150,000 miles per the schedule; many shops suggest refreshing by 100,000 miles. Use OAT-compatible coolant only — mixing types gels the system.
Estimated cost — typical U.S. ranges
Dealer
~$285–$330
Shop
~$200–$235
DIY
~$25–$60
Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.
Test annually once the battery passes 3 years old. Pacifica's stop-start system uses a pricier AGM or dual-battery setup — weak batteries throw confusing electrical faults first.
Estimated cost — typical U.S. ranges
Dealer
~$225–$390
Shop
~$160–$280
DIY
~$130–$250
Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.
What drivers and federal regulators have officially reported about the 2020 Chrysler Pacifica.
Loss of motive power due to an internal wiring connector short.
Action #RQ24004 · opened Feb 27, 2024
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV…
NHTSA has 162 complaints on file for the 2020 Chrysler Pacifica (2020-01 → 2026-07). We haven't reviewed and grouped them yet for this specific vehicle — for now, the full list lives on NHTSA.
Top reported components: ELECTRICAL SYSTEM (60) · ENGINE (51) · POWER TRAIN (38)
Note: NHTSA also opened 1 defect investigation(s) on this vehicle that closed without action.
Issues on other model years
Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Jul 27, 2026. Investigation data refreshed Jul 27, 2026.
We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.
Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.
How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.
This maintenance schedule for the 2020 Chrysler Pacifica reflects Chrysler's published service intervals and the Oil Change Indicator System system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.