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2020 Infiniti Qx60 Recalls, Issues & Maintenance

The 2020 Infiniti Qx60 carries 1 open NHTSA recall — most recently covering spindle. Owners report 4 recurring issue clusters, led by “Sunroof glass shattering or exploding while driving.” Infiniti manuals split service into Schedule 1 (severe — short trips, city traffic, extreme temperatures) and Schedule 2 (easy highway use). Most US drivers honestly belong on Schedule 1: oil every 5,000 miles. The VQ V6s that power most of the lineup are chain-driven and durable when the oil stays fresh. The two things owners skip at their peril: CVT fluid on QX50/QX60 (extended intervals are how these transmissions die) and oil discipline on the twin-turbo VR30 in Q50/Q60 Red Sport.

1 Open Recall

Source: NHTSA

SUSPENSION:REAR:AXLE:SPINDLE

Campaign #21V402000 · May 27, 2021

Issue: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2020 Infiniti Qx60.

Reported to NHTSA

Sunroof glass shattering or exploding while driving

VISIBILITY

5 NHTSA complaints · 2019-11 → 2025-05

“The contact owns a 2020 Infiniti QX60. The contact stated that while driving on the highway at 65 MPH, the sunroof glass shattered without impact”
— Owner report, NHTSA ODI #11659816
“I was driving at approximately 40 mph in clear weather on a familiar straight asphalt roadway in our community. I suddenly heard a loud blast. I thought it was an explosion near the roadway”
— Owner report, NHTSA ODI #11642760
“SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY 175 HEADING TOWARDS NACOGDOCHES TX. WE HEARD A LOUD POP ALMOST LIKE A TIRE BLOWING OUT, WE GET OUT THE RENTAL CAR TO CHECK ON THE TIRES AND FOUND NOTHING”
— Owner report, NHTSA ODI #11278222

Read all complaints on NHTSA →

CVT transmission failure and sudden power loss

POWER TRAIN

6 NHTSA complaints · 2025-06 → 2026-05

“I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership”
— Owner report, NHTSA ODI #11703005
“I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor to have vehicle inspected”
— Owner report, NHTSA ODI #11701763
“There are two problems we have had for many miles. 1. CVT- completely gone at 120K miles but we have had problems almost from the beginning (lease then bought)”
— Owner report, NHTSA ODI #11666704

Read all complaints on NHTSA →

Forward collision avoidance and auto-braking malfunctions

SERVICE BRAKES, FORWARD COLLISION AVOIDANCE

3 NHTSA complaints · 2021-03 → 2023-11

“My 2020 Infinity QX60 did NOT alert me of a potential frontal collision, nor did the car begin braking. I slammed on the brakes, but was unable to keep from hitting the car in front of me. I was then hit in my rear by the car in back of me. NONE of my airbags went off!!!”
— Owner report, NHTSA ODI #11556658
“While driving, the vehicle will sometimes think there’s an object (vehicle or something) close in front of me so the brakes will automatically engage, which slows down the vehicle. This is quite alarming as this has happened on several occasions, causing me to almost get hit”
— Owner report, NHTSA ODI #11477210
“I WAS DRIVING ON THE FREEWAY AT ABOUT 1:40PM TODAY(03/9/2021). ALL OF SUDDEN HEAR SOME KIND OF LOUD GUN SHOT AND 1 SECOND LATER, MY SUNROOF IS SHATTERED. ALSO, THE FORWARD COLLISION SYSTEM AUTOMATICALLY BREAKS BY ITSELF WHEN THERE IS NO VEHICLE OR ANY KIND OF OBJECT”
— Owner report, NHTSA ODI #11400035

Read all complaints on NHTSA →

Engine stalling with electrical burning smell

ENGINE, FUEL/PROPULSION SYSTEM

4 NHTSA complaints · 2023-07 → 2025-07

“My engine is making a knocking noise and wants to stall sometimes. Some other Nissan engines have recalls and I feel like it should include this engine”
— Owner report, NHTSA ODI #11671244
“In the summer of 2022 (I think Aug) car was stalling when stopped to make a turn. The check engine light flashed but never stayed on after the 1st incident”
— Owner report, NHTSA ODI #11535623
“I was driving to work and then the vehicle stopped working once I reached a red light. It would not start and had a burning smell with smoke coming out”
— Owner report, NHTSA ODI #11569930

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 5,000 mi

Every 5,000 miles under Schedule 1 (most US driving); 7,500 on the easy-use Schedule 2. VQ engines tolerate a lot but reward fresh oil with quiet chains and clean variable-timing operation. VR30 twin-turbo: treat 5,000 as the ceiling.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 5,000 mi

Rotate with every oil change. Staggered-fitment sport models (G37S, Q60) can't rotate front-to-rear — budget rear tires accordingly.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

CVT Fluid (QX50 / QX60)

Every 60,000 mi

CVT-equipped models: replace fluid around 60,000 miles — sooner with towing or hot-climate city driving. Use only Nissan NS-spec CVT fluid. This is the single most skipped, most expensive-to-skip item on modern Infiniti SUVs.

Estimated cost — typical U.S. ranges

Dealer

~$360–$500

Shop

~$255–$355

DIY

~$80–$180

CVT fluid is manufacturer-specific and pricey — do NOT substitute conventional ATF.

Brake Inspection

Every 7,500 mi

Inspect pads, rotors, and lines at every service. Akebono-caliper sport packages wear pads unevenly if the slide hardware isn't serviced — have it cleaned and lubricated with pad changes.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace around 30,000 miles. Twin-intake VQ and VR engines use two filters — replace both, not just the easy one.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Brake Fluid

Every 30,000 mi

Replace roughly every 30,000 miles or 2 years — Infiniti pairs it with major services. Sport models driven hard should err toward the 2-year mark.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Automatic Transmission Fluid (7/9-speed)

Every 60,000 mi

Conventional automatics (G35/G37/Q50 RWD 7-speed, QX80 9-speed): fluid service around 60,000 miles under severe use keeps shifts clean. Matic-S/Matic-D spec fluid only.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 105,000 mi

Iridium plugs rated to 105,000 miles. On transverse VQ models (older QX60, JX35) the rear bank hides under the intake plenum — pay the labor once, at the full interval.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace about every 15,000 miles; behind the glovebox on most models.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Long-Life Coolant

Every 75,000 mi

First replacement at 75,000 miles / 5 years (Nissan blue long-life), then about every 4 years after. Genuine or NS-spec coolant only — mixing types gels.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Drive Belt Inspection

Every 60,000 mi

Inspect from 60,000 miles; replace on cracking, glazing, or tensioner noise. VQ accessory belts announce their age with a cold-start chirp.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Battery Test & Service

Every 25,000 mi

Test annually after year 3. Intelligent-Key and always-on telematics draw at rest — weak batteries show up first as slow push-button starts.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

10 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

2

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2020 Infiniti Qx60 reflects INFINITI's published service intervals and the Schedule 1 / Schedule 2 Maintenance system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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