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2023 Infiniti Qx60 Recalls, Issues & Maintenance

The 2023 Infiniti Qx60 carries 3 open NHTSA recalls — most recently covering mid/rear assembly and critical fasteners. Owners report 6 recurring issue clusters, led by “Fuel pump failure and engine stall while driving.” Infiniti manuals split service into Schedule 1 (severe — short trips, city traffic, extreme temperatures) and Schedule 2 (easy highway use). Most US drivers honestly belong on Schedule 1: oil every 5,000 miles. The VQ V6s that power most of the lineup are chain-driven and durable when the oil stays fresh. The two things owners skip at their peril: CVT fluid on QX50/QX60 (extended intervals are how these transmissions die) and oil discipline on the twin-turbo VR30 in Q50/Q60 Red Sport.

3 Open Recalls

Source: NHTSA

SEATS:MID/REAR ASSEMBLY

Campaign #23V108000 · Feb 21, 2023

Issue: Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.

Risk: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.

Fix: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.

SEATS:CRITICAL FASTENERS

Campaign #23V268000 · Apr 13, 2023

Issue: Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.

Risk: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

Fix: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

Campaign #23V814000 · Apr 12, 2023

Issue: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

Risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.

Fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2023 Infiniti Qx60.

Reported to NHTSA

Fuel pump failure and engine stall while driving

FUEL/PROPULSION SYSTEM

5 NHTSA complaints · 2023-11 → 2026-03

“I left work driving ~73 mph on [XXX] in Jacksonville Florida when out of nowhere I could feel the gas not taking. I then got a flashing message across my dashboard several times that said "Engine Stalled" . Imagine the fear in the middle of the highway and essentially having”
— Owner report, NHTSA ODI #11665476
“While driving my qx60 with my wife and 8month baby inside, car stalled twice on feb 15th and March 22nd , felt like it had an empty fuel tank , car stopped in traffic , had to pull baby, my wife and I to shoulder and leave vehicle stopped in traffic”
— Owner report, NHTSA ODI #11651882

Read all complaints on NHTSA →

Panoramic sunroof spontaneous shattering

UNKNOWN OR OTHER, STRUCTURE:BODY

3 NHTSA complaints · 2023-01 → 2026-01

“I was Driving my 2023 QX60 today down a 55 mile road. No one was in front of me and two cars were very far behind me. I was not by an overpass or a golf course and it was a clear sunny day today. I heard loud pop and then the tinkling of glass”
— Owner report, NHTSA ODI #11557563
“QX60 equipped with Panoramic Sunroof. While driving on highway the sunroof exploded. Not behind any other vehicle, and no windshield or window damage. At approximately 9:45 am on 1/27/23 moved to right lane in anticipation that several cars about 100 ft were approaching and…”
— Owner report, NHTSA ODI #11503968

Read all complaints on NHTSA →

Vehicle lurch or rollback when shifted into park

SERVICE BRAKES

4 NHTSA complaints · 2023-03 → 2025-10

“The car lurches forward 3-5 inches when it is shifted into park. This happens regardless of flat ground or on an incline. This issue has happened since the purchase of the car in February 2023. I had the car inspected by Infiniti and they found no issues with the brakes/rotors or”
— Owner report, NHTSA ODI #11533540
“The car jerks forward when accelerating from a stopped position which throws everyone in the car forward and it could potentially hit something or someone. The car does not stay in position when put in park or even turned off. It rolls back 2 feet and it hit my daughter and”
— Owner report, NHTSA ODI #11515597

Read all complaints on NHTSA →

Electrical system and infotainment malfunctions

ELECTRICAL SYSTEM

5 NHTSA complaints · 2023-06 → 2025-10

“there are multiple issues with the aforementioned vehicle and I have brought it to the dealership multiple times, but they stated that although Infiniti is aware of the issues they do not have a fix. When it rains out the locking mechanism fails on the vehicle and I am locked out”
— Owner report, NHTSA ODI #11527442
“•Charging pad does not charge. •Despite not charging, the pad overheats all phones. •USB port overheats phones •Door handles to do not disengage locks when it rains and you are locked out of the car •Bluetooth does not work on any phone, it stops working daily. •Map functions…”
— Owner report, NHTSA ODI #11534317

Read all complaints on NHTSA →

ADAS and lane departure system deactivation

LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING

2 NHTSA complaints · 2023-03 → 2024-08

“Warning light came on saying that the Lane departure warning and Forward were not working. Another message said "Unavailable High Cabin Temperature". After further investigation 2 of the 3 advanced navigation aids were flashing which means they may not be working correctly. In…”
— Owner report, NHTSA ODI #11606840
“While driving 40-50mph, my 2023 QX60 malfunctioned sensing the car was in a front end collision forcefully stopping the car. The force was so strong that I thought a large truck hit me from behind. After realizing I was not in an accident, the dashboard was lit up with…”
— Owner report, NHTSA ODI #11511101

Read all complaints on NHTSA →

Second-row seat movement blocking third-row access

UNKNOWN OR OTHER, SEATS

2 NHTSA complaints · 2025-03 → 2025-06

“We leased a 2023 Infiniti QX60 in May 2023. After the birth of our third child recently in 2025, we discovered that when two car seats are installed in the second row using seat belts (as required), the seats cannot be flipped forward. This makes the third row completely…”
— Owner report, NHTSA ODI #11663554
“Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track”
— Owner report, NHTSA ODI #11676241

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 5,000 mi

Every 5,000 miles under Schedule 1 (most US driving); 7,500 on the easy-use Schedule 2. VQ engines tolerate a lot but reward fresh oil with quiet chains and clean variable-timing operation. VR30 twin-turbo: treat 5,000 as the ceiling.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 5,000 mi

Rotate with every oil change. Staggered-fitment sport models (G37S, Q60) can't rotate front-to-rear — budget rear tires accordingly.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

CVT Fluid (QX50 / QX60)

Every 60,000 mi

CVT-equipped models: replace fluid around 60,000 miles — sooner with towing or hot-climate city driving. Use only Nissan NS-spec CVT fluid. This is the single most skipped, most expensive-to-skip item on modern Infiniti SUVs.

Estimated cost — typical U.S. ranges

Dealer

~$360–$500

Shop

~$255–$355

DIY

~$80–$180

CVT fluid is manufacturer-specific and pricey — do NOT substitute conventional ATF.

Brake Inspection

Every 7,500 mi

Inspect pads, rotors, and lines at every service. Akebono-caliper sport packages wear pads unevenly if the slide hardware isn't serviced — have it cleaned and lubricated with pad changes.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace around 30,000 miles. Twin-intake VQ and VR engines use two filters — replace both, not just the easy one.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Brake Fluid

Every 30,000 mi

Replace roughly every 30,000 miles or 2 years — Infiniti pairs it with major services. Sport models driven hard should err toward the 2-year mark.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Automatic Transmission Fluid (7/9-speed)

Every 60,000 mi

Conventional automatics (G35/G37/Q50 RWD 7-speed, QX80 9-speed): fluid service around 60,000 miles under severe use keeps shifts clean. Matic-S/Matic-D spec fluid only.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 105,000 mi

Iridium plugs rated to 105,000 miles. On transverse VQ models (older QX60, JX35) the rear bank hides under the intake plenum — pay the labor once, at the full interval.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace about every 15,000 miles; behind the glovebox on most models.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Long-Life Coolant

Every 75,000 mi

First replacement at 75,000 miles / 5 years (Nissan blue long-life), then about every 4 years after. Genuine or NS-spec coolant only — mixing types gels.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Drive Belt Inspection

Every 60,000 mi

Inspect from 60,000 miles; replace on cracking, glazing, or tensioner noise. VQ accessory belts announce their age with a cold-start chirp.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Battery Test & Service

Every 25,000 mi

Test annually after year 3. Intelligent-Key and always-on telematics draw at rest — weak batteries show up first as slow push-button starts.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

1 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

0

complaints mentioning a crash

1

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2023 Infiniti Qx60 reflects INFINITI's published service intervals and the Schedule 1 / Schedule 2 Maintenance system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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