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2020 Mitsubishi Outlander Recalls, Problems & Maintenance

The 2020 Mitsubishi Outlander carries 3 open NHTSA recalls — most recently covering rear/other and support device/strut. Owners report 4 recurring issue clusters, led by “Touchscreen and infotainment display failure.” Mitsubishi publishes short, conservative intervals: oil every 7,500 miles normal / 3,750 severe, and — unlike many rivals — an explicit CVT fluid replacement schedule rather than a 'lifetime fill' claim. Read the severe-service column honestly: stop-and-go city trips, short hops, and hot climates all qualify, and they describe how most Mirages actually live. The 10-year/100,000-mile powertrain warranty stays intact only with documented on-schedule service.

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3 Open Recalls

Source: NHTSA

SEAT BELTS:REAR/OTHER

Campaign #20V280000 · May 18, 2020

Issue: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.

Risk: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.

Fix: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Campaign #25V507000 · Jul 8, 2025

Issue: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Fix: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Campaign #26V252000 · Apr 20, 2026

Issue: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Fix: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.

Recall data refreshed Sep 20, 2026.

Known issues & problems for this vehicle

What drivers and federal regulators have officially reported about the 2020 Mitsubishi Outlander.

Reported to NHTSA

Touchscreen and infotainment display failure

ELECTRICAL SYSTEM

8 NHTSA complaints · 2023-08 → 2026-04

“The touchscreen does not work. This creates a safety issue as hands free driving is no longer am option. There are 1000s of complaints directly to Mitsubishi and they're not doing anything about it”
— Owner report, NHTSA ODI #11638464
“The touch screen is inoperable so you can't control the radio or aspects of the car such as how the lights, wipers, maintenance, etc. are set. This is a hazardous situation”
— Owner report, NHTSA ODI #11616050
“In less than 60k miles since manufacture of the vehicle, the infotainment screen began to be insensitive to touch. 6k miles later it no longer works. During that time it was inconsistently working”
— Owner report, NHTSA ODI #11563097

Read all complaints on NHTSA →

Loss of motive power and transmission failure

POWER TRAIN

3 NHTSA complaints · 2021-01 → 2025-09

“The contact owns a 2020 Mitsubishi Outlander. While the contact’s wife was driving in a school zone, several unknown error codes became displayed. The Lane Departure warning light illuminated, and the automatic high beam headlights malfunctioned”
— Owner report, NHTSA ODI #11687943
“WHILE TRAVELING ON THE FREEWAY AT 70MPH, THE CAR SUDDENLY STARTED FLASHING WARNINGS OF "EV SYSTEM REQUIRED STOP SAFELY", "RBS SERVICE REQUIRED!", AND THE SERVICE ENGINE SOON LIGHT CAME ON. ALSO, I WASN'T ABLE TO ACCELERATE OVER 20MPH”
— Owner report, NHTSA ODI #11405790
“MY CAR IS 4 MONTHS OLD WITH 5500 MILES ON IT. DRIVING AT 70MPH WITH CRUISE CONTROL ON, CAR STARTED TO KNOCK AND BUCK. I REDUCED SPEED. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE D FOR GEAR SELECTION STARTED TO BLINK”
— Owner report, NHTSA ODI #11390090

Read all complaints on NHTSA →

Airbag non-deployment in crash

AIR BAGS

3 NHTSA complaints · 2020-06 → 2024-01

“The contact owns a 2020 Mitsubishi Outlander. The contact stated that while crossing an intersection at 35 MPH; another vehicle ran a red light and crashed into the contact's front driver-side door”
— Owner report, NHTSA ODI #11565755
“TL* THE CONTACT OWNS A 2020 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ANOTHER DRIVER WAS DRIVING AT APPROXIMATELY 25-30 MPH, THE DRIVER EXPERIENCED A MEDICAL EMERGENCY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY”
— Owner report, NHTSA ODI #11391077
“2020 MITSUBISHI OUTLANDER WAS STRUCK IN THE REAR END AND SLAMMED AGAINST A SOLID FOUNDATION IN THE FRONT THAT CAUSE THE DASHBOARD TO BREAK AND ALL THE SEATS TO BREAK FROM THE FLOOR OF THE CAR. THE AIRBAGS DID NOT DEPLOY AND SEVERE INJURIES RESULTED”
— Owner report, NHTSA ODI #11328690

Read all complaints on NHTSA →

Forward collision avoidance false activation

FORWARD COLLISION AVOIDANCE

5 NHTSA complaints · 2021-10 → 2026-05

“The contact owns a 2020 Mitsubishi Outlander. The contact stated that on several occasions while driving at 25 MPH, a "be careful due to icy roads" message appeared, but it was the middle of May and there was no ice or cold weather in sight”
— Owner report, NHTSA ODI #11740553
“Multiple times I have been driving at a safe speed with no other vehicles or people around and the dashboard will beep and light up brake! Brake!”
— Owner report, NHTSA ODI #11726071
“Forward collision warning light comes on with no car in front of me and car starts braking. I did see that Mitsubishi was recalling these cars with this particular problem but I have not received a recall notice”
— Owner report, NHTSA ODI #11437428

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 20, 2026. Investigation data refreshed Sep 20, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Raw data + downloads for this vehicle →

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 7,500 mi

Replace every 7,500 miles normal / 3,750 severe. Mirage's 1.2L three-cylinder holds barely over 3 quarts — small sumps punish stretched intervals. 0W-20 on most recent models.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

CVT Fluid

Every 60,000 mi

Mitsubishi schedules CVT fluid replacement — commonly every 60,000 miles normal / 30,000 severe (check your year's table). Use only the specified CVT fluid (J4/CVTF-J4 family); generic ATF destroys the belt-and-pulley unit.

Estimated cost — typical U.S. ranges

Dealer

~$360–$500

Shop

~$255–$355

DIY

~$80–$180

CVT fluid is manufacturer-specific and pricey — do NOT substitute conventional ATF.

Tire Rotation

Every 7,500 mi

Rotate with every oil change. Light Mirages are easy on tires but the economy-focused OEM rubber wears fast when neglected.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 7,500 mi

Inspect pads, rotors/drums, and lines at each service — Mirage G4 retains rear drums, which need periodic adjustment checks.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace every 2-3 years per the schedule. Cheap job, big ABS-unit insurance.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Spark Plugs

Every 60,000 mi

Iridium plugs commonly every 60,000 miles on the Mirage's 3A92 and Lancer's 4B11 — verify your year's table, as some engines list up to 105,000.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Engine Air Filter

Every 15,000 mi

Mitsubishi's schedule replaces the engine air filter every 15,000 miles — shorter than most brands, and a 5-minute DIY on the Mirage.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Drive Belt

Every 60,000 mi

Inspect from 60,000 miles and replace on cracking. The Mirage's single serpentine belt also drives the A/C — a failure strands the car's accessories at once.

Estimated cost — typical U.S. ranges

Dealer

~$195–$235

Shop

~$135–$165

DIY

~$20–$50

DIY-friendly if you can reach the tensioner. Inspect for cracks rather than swap on a strict mileage interval.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace every 15,000 miles, behind the glovebox. Often skipped at quick-lube visits — worth checking if airflow feels weak.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Coolant Replacement

Every 60,000 mi

First change around 60,000 miles, then roughly every 30,000-45,000 per the schedule. Mitsubishi long-life coolant or equivalent OAT for your year.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Battery Test & Service

Every 25,000 mi

Test annually after year 3. Small-battery economy cars have little reserve — the first cold snap finds a weak one.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

28 crashes 1990–2024

How the 28 occupant deaths break down

23

driver deaths

5

passenger deaths

28

occupant deaths

Crash years covered: 1990–2024 This model year first appears in 2020 crashes. Older models have had more years on the road to appear in these crashes, so a higher count here does not by itself mean a vehicle is less safe.

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

FARS 2024 data is an annual report file. NHTSA revises these records when the final file is published, so this count can change.

Why we show driver deaths too

Every vehicle has exactly one driver seat, so driver deaths line up fairly when you compare one model to another. Occupant deaths include passengers, so a three row SUV can show a higher number than a two seat car simply because it carries more people.

Both figures are plain counts, not rates. A rate would need to know how many of each vehicle are on the road, and that registration data is not public, so we do not publish rates or scores of any kind.

IIHS publishes driver death rates using this same driver only idea, paired with a registered vehicle years denominator we do not have. Their rates and these counts answer different questions, so do not read either number here as a safety rating.

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

5

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2020 Mitsubishi Outlander reflects Mitsubishi's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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