Pinion starter failure and no-start condition
ELECTRICAL SYSTEM:STARTER ASSEMBLY
22 NHTSA complaints · 2024-08-08 → 2026-08-09
“DME scan reveals 5 fault codes, all for the conventional 12V pinion starter: 21A50A — Pinion starter: timeout occurred several times in succession 21A511 — Pinion starter: timeout 21611A — Pinion starter: starting torque could not be built up”
“The vehicle displayed three different messages repeated start attempt, Auto Start/Stop flash stop deactivated, and the drive train service technician required. The vehicle intermittently displayed various messages, and the vehicle struggled to start or there was a delay”
“The contact stated that while driving at an undisclosed speed on the highway, the vehicle shut off. The vehicle was pulled off to the side of the road, but failed to restart after several attempts. The vehicle was towed to a local dealer, where it was diagnosed with starter…”