2021 Lexus Rx Recalls, Issues & Maintenance

The 2021 Lexus Rx carries 1 open NHTSA recall — most recently covering occupant classification. Owners report 7 recurring issue clusters, led by “Recall 23V865000 airbag repair parts unavailability.” Lexus follows Toyota's service rhythm: oil and filter every 10,000 miles or 12 months with 0W-20 synthetic, plus an interim 5,000-mile visit for tire rotation and inspection. Hybrid models (UX 250h, NX 350h, RX 350h/450h+) add long-interval hybrid-specific items — inverter coolant and hybrid-battery cooling-duct checks — while shedding brake wear thanks to regeneration. Modern Lexus engines are chain-driven; there is no timing-belt service on these models.

1 Open Recall

Source: NHTSA

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Campaign #23V865000 · Dec 20, 2023

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2021 Lexus Rx.

Reported to NHTSA

Recall 23V865000 airbag repair parts unavailability

AIR BAGS

37 NHTSA complaints · 2024-02-07 → 2025-12-19

The contact stated that upon starting the vehicle, the air bag malfunction warning light was illuminated. The contact stated that the SRS alert message was displayed. The passenger’s side seat belt warning light was illuminated for two minutes. The contact received notification…
Owner report, NHTSA ODI #11704288
The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available and would not be…
Owner report, NHTSA ODI #11665373
The contact owns a 2021 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts for the recall repair were not available. The contact stated that the parts had not been available since receiving the recall notification two…
Owner report, NHTSA ODI #11699934

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Brake pedal non-response and parking brake rollaway

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STRUCTURE:BODY, SERVICE BRAKES

4 NHTSA complaints · 2022-07-28 → 2025-09-03

I put my car in reverse to back up and pull around another car in order to go to the open pump in front. When my car was in reverse motion, I stepped on the brake pedal, but the car did not stop. I stepped on the brake pedal numerous times, but the brake did not function.…
Owner report, NHTSA ODI #11684842
The shift select lever was placed in Park and the Driver visually confirmed it was in park. Driver sat in the car for 12 seconds before exiting the vehicle with the engine running and AC on. The driver exited and was standing outside of the vehicle with both feet on the ground…
Owner report, NHTSA ODI #11476356
Brake actuator failed with exact symptom in [XXX] Repaired in dealer and the same symptom comes back within 2k miles. It seems a design flaw that affected many lexus rx hybrid and toyota highlander hybrid cars, and likely due to air being trapped in the brake lines or brake…
Owner report, NHTSA ODI #11633020

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Seat belt retractor and restraint failure in collision

SEAT BELTS

3 NHTSA complaints · 2022-08-11 → 2024-12-04

Front seat belts of the vehicle failed to engage resulting in the driver being bounced up in the seat and then down resulting in a serious compression fracture of the vertebrae of the spine
Owner report, NHTSA ODI #11487212
The rear passenger seatbelt on the right side of a 2021 Lexus RX 450h malfunctioned during a collision. It is still in the vehicle, which is available for inspection upon request. How Safety Was Put at Risk: The seatbelt failed to restrain my son, who was seated in a booster…
Owner report, NHTSA ODI #11628849
The contact stated that while attempting to remove the [XXX] child from the rear passenger seat the rear passenger seat belt had become entangled around the child's torso and was extremely difficult to remove causing severe distress to the child and the child experienced…
Owner report, NHTSA ODI #11592055

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HVAC condensate drain water intrusion and mold

UNKNOWN OR OTHER, ELECTRICAL SYSTEM

2 NHTSA complaints · 2021-08-03 → 2025-07-22

My 2021 Lexus RX 350 (mileage approx. [19,000], has developed a severe mold contamination issue caused by HVAC condensate drain failure. This issue is a known design defect covered by Lexus Technical Service Bulletin L-SB-0020-21, which identifies blockage or poor drainage in…
Owner report, NHTSA ODI #11675285
The drain system failed to properly route water out of the car after heavy rain and an automatic car wash in two separate incidents. The water would leak through the sunroof along the edges and leak down into the passenger side compartment and land on the floor mats
Owner report, NHTSA ODI #11427620

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Power liftgate malfunction and rear window shattering

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY:HATCHBACK/LIFTGATE, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

1 NHTSA complaint · 2024-12-27 → 2024-12-27

On the Saturday (12/21) before Christmas, my hatch door wouldn’t open with the key fob, push button in the vehicle or push button on the door. And the foot under the bumper opener has never worked for me. Anyways, because I couldn’t get my door to open, I ended up loading my…
Owner report, NHTSA ODI #11632580

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Bridgestone Ecopia tire belt separation at highway speed

TIRES:TREAD/BELT

2 NHTSA complaints · 2022-01-12 → 2025-12-08

The tire (Bridgestone Ecopia 422 Plus 235/55R 20 102V M+S) failed within seconds while driving on the highway at 70 MPH. Luckily I did not lose control and was able to steer the car from the middle lane to the birm thanks to the semi driver on my right who allowed us to get off…
Owner report, NHTSA ODI #11703747
The Bridgestone tires however are absolutely useless in even the slightest dusting of snow. They are prone to locking the Anti-Lock Brakes at single digit speeds and are resistant to making even slight turns or steering corrections
Owner report, NHTSA ODI #11447138

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Front wiper motor failure and hood paint damage

VISIBILITY/WIPER

1 NHTSA complaint · 2025-08-23 → 2025-08-23

Front wiper motor damaged two times in fourth years. First time on 2023 and was replaced by warranty at the Lexus Dealer and the second time was damaged on August 22, 2025. Now it is damaged but not covered by warranty at this time with 52,000 miles on the car. The wiper motor…
Owner report, NHTSA ODI #11682598

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Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Oil & Filter Change

Every 10,000 mi

Replace every 10,000 miles or 12 months with 0W-20 full synthetic. Severe service (repeated short trips, extensive idling, dirt roads): 5,000 miles per the Lexus guide.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation (5,000-Mile Visit)

Every 5,000 mi

Rotate every 5,000 miles — the interim Lexus service visit. Heavy hybrid SUVs are hard on front tires despite gentle brake wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 5,000 mi

Inspect at each 5,000-mile visit. Hybrids: pads can last 60,000+ miles from regen braking, but rotors corrode from disuse — inspection catches surface rust before it pits.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace roughly every 3 years / 30,000 miles. Hybrid brake actuators are expensive — clean fluid is cheap protection.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace every 30,000 miles; inspect at 15,000 in dusty conditions.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Spark Plugs

Every 120,000 mi

Iridium plugs at 120,000 miles per the Toyota/Lexus schedule — among the longest plug intervals in the industry.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Transmission / Hybrid Transaxle Fluid

Every 60,000 mi

Labeled lifetime fill (Toyota WS), but Lexus specialists commonly recommend a drain-and-fill around 60,000 miles — including the hybrid transaxle, whose fluid cools the motor-generators. Toyota WS fluid only.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace every 15,000 miles. Behind the glovebox on UX, NX, RX, and IS — one of the easiest DIY jobs on the car.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Engine + Inverter Coolant

Every 100,000 mi

Toyota Super Long Life coolant: first change at 100,000 miles, then every 50,000. Hybrids have a second, separate inverter coolant loop on the same schedule — make sure a shop services both.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

12V Battery

Every 25,000 mi

Test annually after year 3. Hybrid 12V batteries are small AGM units that die quietly — the car won't 'ready' even with a healthy hybrid battery. Hybrid-battery cooling ducts (under/behind rear seats) should be checked for dust at service.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

8 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

0

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2021 Lexus Rx reflects Lexus's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.