2024 Lexus Rx Recalls, Issues & Maintenance

The 2024 Lexus Rx carries 4 open NHTSA recalls — most recently covering head restraint and webbing. Owners report 7 recurring issue clusters, led by “12V battery failure and door latch entrapment.” Lexus follows Toyota's service rhythm: oil and filter every 10,000 miles or 12 months with 0W-20 synthetic, plus an interim 5,000-mile visit for tire rotation and inspection. Hybrid models (UX 250h, NX 350h, RX 350h/450h+) add long-interval hybrid-specific items — inverter coolant and hybrid-battery cooling-duct checks — while shedding brake wear thanks to regeneration. Modern Lexus engines are chain-driven; there is no timing-belt service on these models.

4 Open Recalls

Source: NHTSA

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Campaign #24V482000 · Jun 27, 2024

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Risk: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Fix: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

SEAT BELTS:REAR/OTHER:WEBBING

Campaign #25V059000 · Jun 2, 2025

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Risk: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.

Fix: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

BACK OVER PREVENTION:DISPLAY FUNCTION

Campaign #25V744000 · Oct 30, 2025

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

BACK OVER PREVENTION:SOFTWARE

Campaign #26V162000 · Mar 18, 2026

Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2024 Lexus Rx.

Reported to NHTSA

12V battery failure and door latch entrapment

ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE

14 NHTSA complaints · 2024-05 → 2026-07

On [XXX], the vehicle suffered a total power loss that rendered the electronic door latches unresponsive to all inputs. Because the occupants were a [XXX] and a [XXX] strapped into car seats, they were physically unable to reach the interior manual overrides. Critically, the…
Owner report, NHTSA ODI #11722677
My 2024 Lexus RX 350h experienced a catastrophic 12V battery collapse (2.00V), disabling the electronic 'e-Latch' door system and rendering interior handles non-functional for standard use. While a manual override exists, it is not intuitive for emergency egress
Owner report, NHTSA ODI #11715077
The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. Additionally, the door latches locked independently, and the contact and wife were locked inside the vehicle for several hours
Owner report, NHTSA ODI #11730467
This car is a hybrid. it is 15mos. old w/13500 miles. I've had two 12v battery failures which resulted in 1 time being locked out of car, and 1 time locked in
Owner report, NHTSA ODI #11667000

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Sunroof spontaneous shattering while driving

UNKNOWN OR OTHER

6 NHTSA complaints · 2024-12 → 2026-07

The sunroof exploded spontaneously while driving on major road at 65 MPH, nothing hit it and no other vehicle around. No abnormal weather conditions. No warning just a burst into air. Remaining glass fell into vehicle when I opened shade
Owner report, NHTSA ODI #11752913
While driving on the freeway the sun roof "exploded" shattering glass out onto the highway. The noise was loud and frightening. Upon pulling over I observed most of the sunroof was gone with fragments of glass remaining along the edges of the roof
Owner report, NHTSA ODI #11683009
While driving on the freeway with my [XXX] child, I suddenly heard a loud explosion-like sound coming from the roof. To my shock, I discovered that the sunroof glass had shattered into pieces. Fortunately, the sunroof cover was closed, preventing glass from entering
Owner report, NHTSA ODI #11643261

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Automatic emergency braking false activation

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

4 NHTSA complaints · 2024-03 → 2026-02

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me
Owner report, NHTSA ODI #11717700
I went to reverse the car. Suddenly, the car's automatic emergency breaking system engaged. This occurred on 2 separate occasions. The first time, was in a parking lot during a sunny day. There was definitely nothing behind me, not even a person, but the camera saw a leaf or…
Owner report, NHTSA ODI #11708478
Automatic Emergency Braking 6 times on a new car has violently and suddenly engaged at low speeds. Twice in the middle of the street with no obstacles near by
Owner report, NHTSA ODI #11577729

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Lane departure assist unintended steering input

LANE DEPARTURE: ASSIST

2 NHTSA complaints · 2025-01 → 2026-04

When in cruise, the car will merge itself into the next lane if you hold the turn signal partially. If you keep holding it or fully engage the turn signal (maybe you forgot to turn off you signal, or held it too long), the car will merge through the solid white line off the road…
Owner report, NHTSA ODI #11731039
The car comes with proactive driver assist. The system when activated will cause the car to unexpectedly turn the wheel and lunge usually left if the system suspects you are going off of track. It works even on unmarked 2 lane country roads. Very disconcerting and dangerous
Owner report, NHTSA ODI #11634427

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Powertrain loss of acceleration or sudden shutdown

POWER TRAIN, UNKNOWN OR OTHER

5 NHTSA complaints · 2025-01 → 2026-08

While on a long road trip on a hot day, on the interstate, the car suddenly lost speed and would not accelerate. It was like the car had shifted into neutral. I was coasting on the interstate, steadily slowing, and was forced to pull over to the shoulder
Owner report, NHTSA ODI #11754510
When coming from a stop, the car will not respond to the gas pedal being engaged OR it will begin to engage and then no response leaving the car rolling for a few seconds until a response is recieved and the car engages again. This has caused us to be put in harms way MANY times
Owner report, NHTSA ODI #11714118
the transmission would not catch around the second or third gear. The RPMs would shoot up. The dash / warning lights lit up. I pulled over to the side of the road and I called Lexus dealership, service center, and road side assistance. However, due to the…
Owner report, NHTSA ODI #11636883

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Unintended acceleration during parking or low speed

VEHICLE SPEED CONTROL, UNKNOWN OR OTHER

3 NHTSA complaints · 2025-04 → 2025-09

Was pulling into parking spot when car went haywire and started accelerating on its own. It would not stop until it has hit 5 cars and crashed into a cement wall. The brakes did NOT stop the acceleration
Owner report, NHTSA ODI #11686483
When I was parking my car 20 feet behind a car by the street , the car suddenly accelerated. I stepped hard on the brake and fortunately stopped the car about 3 feet from the car in the front. No crash happened
Owner report, NHTSA ODI #11653060

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Engine revving and noise during low-speed operation

ENGINE

3 NHTSA complaints · 2025-01 → 2025-09

When accelerating at slow speed, the engine or turbo turns off which causes the nose of the car to take a hard nose dive and then turns back on within 1 second but results in a big loud sound coming from engine/transmission
Owner report, NHTSA ODI #11711012
When driving and you let off the gas pedal the engine starts revving very loudly, it scares the heck out of you because you don't know if you can stop! I have a serious mechanical background, there is always the possibility of the transmission not disengaging and forcing the car…
Owner report, NHTSA ODI #11684648

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Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Oil & Filter Change

Every 10,000 mi

Replace every 10,000 miles or 12 months with 0W-20 full synthetic. Severe service (repeated short trips, extensive idling, dirt roads): 5,000 miles per the Lexus guide.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation (5,000-Mile Visit)

Every 5,000 mi

Rotate every 5,000 miles — the interim Lexus service visit. Heavy hybrid SUVs are hard on front tires despite gentle brake wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 5,000 mi

Inspect at each 5,000-mile visit. Hybrids: pads can last 60,000+ miles from regen braking, but rotors corrode from disuse — inspection catches surface rust before it pits.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 30,000 mi

Replace roughly every 3 years / 30,000 miles. Hybrid brake actuators are expensive — clean fluid is cheap protection.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace every 30,000 miles; inspect at 15,000 in dusty conditions.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Spark Plugs

Every 120,000 mi

Iridium plugs at 120,000 miles per the Toyota/Lexus schedule — among the longest plug intervals in the industry.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Transmission / Hybrid Transaxle Fluid

Every 60,000 mi

Labeled lifetime fill (Toyota WS), but Lexus specialists commonly recommend a drain-and-fill around 60,000 miles — including the hybrid transaxle, whose fluid cools the motor-generators. Toyota WS fluid only.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 15,000 mi

Replace every 15,000 miles. Behind the glovebox on UX, NX, RX, and IS — one of the easiest DIY jobs on the car.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Engine + Inverter Coolant

Every 100,000 mi

Toyota Super Long Life coolant: first change at 100,000 miles, then every 50,000. Hybrids have a second, separate inverter coolant loop on the same schedule — make sure a shop services both.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

12V Battery

Every 25,000 mi

Test annually after year 3. Hybrid 12V batteries are small AGM units that die quietly — the car won't 'ready' even with a healthy hybrid battery. Hybrid-battery cooling ducts (under/behind rear seats) should be checked for dust at service.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

1 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

0

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2024 Lexus Rx reflects Lexus's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.