2021 Tesla Model X Recalls, Issues & Maintenance

The 2021 Tesla Model X carries 24 open NHTSA recalls — most recently covering software and air bags. Owners report 7 recurring issue clusters, led by “Steering rack failure and loss of power steering assist.” Tesla vehicles have no engine oil, no transmission fluid, no spark plugs, no timing belt, and no exhaust system to maintain. The schedule below is the entire factory-recommended service list. Tesla does not require dealer-stamped service intervals to maintain warranty — owners can service most items at home or at any qualified shop.

24 Open Recalls

Source: NHTSA

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Campaign #22V037000 · Jan 27, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risk: Failing to stop at a stop sign can increase the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

AIR BAGS

Campaign #21V868000 · Sep 11, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.

Risk: A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.

Fix: Tesla Service will replace the driver's air bag, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-007.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #22V045000 · Jan 2, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Campaign #21V846000 · Oct 29, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Fix: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #22V050000 · Feb 2, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #22V063000 · Apr 2, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

AIR BAGS:SIDE/WINDOW:CURTAIN

Campaign #22V233000 · Aug 4, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Risk: Improper side curtain air bag deployment can increase the risk of injury during a crash.

Fix: Tesla Service Centers will replace the left and right front-row side curtain air bags, free of charge. Owner notification letters were mailed July 16, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-003.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #22V235000 · Dec 4, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

BACK OVER PREVENTION:DISPLAY FUNCTION

Campaign #22V296000 · Mar 5, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

Risk: A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Campaign #22V702000 · Sep 19, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Fix: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Campaign #22V818000 · Jan 11, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Campaign #22V843000 · Nov 15, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.

Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.

STEERING:AUTOMATED/ADAPTIVE STEERING

Campaign #23V085000 · Feb 15, 2023

Issue: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Fix: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

SEAT BELTS:FRONT

Campaign #23V488000 · Jul 14, 2023

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

Risk: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Fix: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

ELECTRICAL SYSTEM

Campaign #23V679000 · Nov 10, 2023

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.

STEERING: STEERING WHEEL/HANDLE BAR

Campaign #23V743000 · Mar 11, 2023

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Fix: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Campaign #23V838000 · Dec 12, 2023

Issue: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Campaign #24V051000 · Jan 30, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Campaign #24V153000 · Feb 27, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Campaign #24V376000 · May 28, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Campaign #24V554000 · Jul 24, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

AIR BAGS

Campaign #25V172000 · Mar 19, 2025

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Fix: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION

Campaign #24V967000 · Dec 24, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Fix: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

BACK OVER PREVENTION:SOFTWARE

Campaign #26V283000 · May 5, 2026

Issue: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2021 Tesla Model X.

5 active NHTSA investigations

Source: NHTSA
  • Compliance with Standing General Order 2021-01 Reporting Requirements

    Action #AQ25002 · opened Aug 20, 2025

    The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The ma…

    View on NHTSA →

  • Sudden Unintended Acceleration

    Action #DP23002 · opened Jun 29, 2023

    The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in…

    View on NHTSA →

  • FSD Collisions in Reduced Roadway Visibility Conditions

    Action #EA26002 · opened Mar 18, 2026

    The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, w…

    View on NHTSA →

  • Traffic safety violations while Full Self Driving ("FSD") is engaged

    Action #PE25012 · opened Oct 7, 2025

    The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that T…

    View on NHTSA →

  • Recall 23V838 Remedy Effectiveness

    Action #RQ24009 · opened Apr 25, 2024

    The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot…

    View on NHTSA →

Reported to NHTSA

Steering rack failure and loss of power steering assist

STEERING

10 NHTSA complaints · 2021-02-11 → 2026-05-31

I was driving and the car started changing lanes. The steering became heavy and I was barely able to move it and required extreme force. Tesla screen displayed ( steering assist reduced ). I almost died. I was facing cars on both directions and was barely able to get my self…
Owner report, NHTSA ODI #11595384
The steering locked up and it would not move. This happened as I was driving on a road at about 35 miles per hour. I could not steer until I dropped the car speed under 10 miles an hour and using great force was able to navigate the car to safety
Owner report, NHTSA ODI #11591867
My car has 50,000 miles on it and is just over 4 years old. The steering column has failed causing it to not be able to steer. The service for this is a new steering column at a cost of over $5,000.00. The Y models and 3 models had a recall on this issue. Now it looks like
Owner report, NHTSA ODI #11668225

Read all complaints on NHTSA →

Touchscreen and instrument cluster blackout while driving

ELECTRICAL SYSTEM

8 NHTSA complaints · 2021-03-20 → 2025-08-26

Since my delivery date of 12/4/2020 I have had four different times where both of the screens on my Tesla Model X have gone blank. On two of the occasions the vehicle was parked but on two other occasions the vehicle was being operated at highway speeds on the highway
Owner report, NHTSA ODI #11422651
WHILE DRIVING THE CAR LOST POWER TO ALL SCREENS AND FUNCTIONS SUCH AS SIGNALS AND SPEEDOMETER ALL STOPPED WORKING. THE COMPUTER SYSTEM REBOOTED IN 10 SECONDS. THIS HAS HAPPENED 4 TIMES IN MATER OF 3 MONTHS
Owner report, NHTSA ODI #11408658
While driving our screen shut down, autopilot and GPS stopped working and the doors would not open. My kids were stuck on multiple occasions and had to climb through the front seats. Tesla has already confirmed that the Driver Assistance System ECU (Turbo A and Turbo B…
Owner report, NHTSA ODI #11683268

Read all complaints on NHTSA →

Front suspension control arm and half shaft failures

SUSPENSION

6 NHTSA complaints · 2021-03-20 → 2025-07-17

HERE IS A 2021 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39434989?TENANT=US&ROWNUMBER=19 THE BACK WHEEL AND SUSPENSION HAS SNAPPED OFF. THIS IS NOT THE RESULT OF A CRASH IT IS THE RESULT OF A MANUFACTURING DEFECT. THE…
Owner report, NHTSA ODI #11403993
Several weeks after this a rattle developed and the car went back in in July and the control arm had to be replaced. In november the car started making more noise and only 9k miles later the inner front tires wore worn to the steel belt and had to be changed again also at this…
Owner report, NHTSA ODI #11563163
The front suspension defect on my 2021 Model X, confirmed by St. Petersburg Service Center (Invoice #3000S0013156326), presents a serious safety hazard. Timeline & Concern: Reported Dec 4, 2024, under ESA. Example of Tesla’s delay tactics—service was scheduled…
Owner report, NHTSA ODI #11668235

Read all complaints on NHTSA →

Sudden unintended acceleration and vehicle speed control loss

VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

3 NHTSA complaints · 2021-04-02 → 2021-10-26

My Tesla Model-x went into 'Sudden Unintended Acceleration' mode, went left to right to left in a violent way, picking up speed like a rocket. I applied the breaks repeatedly, but the car did not stop and continued to race on the road for about 0.3 mile where the road takes…
Owner report, NHTSA ODI #11438228
AS WE REACHED THE CHARGING STATION WE SLOWED DOWN THE CAR BY TAKING FOOT OFF THE PEDAL AND WAS ABOUT TO CHANGE GEARS TO REVERSE WHEN THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND ENDED UP HITTING ONE OF THE CHARGING STATIONS
Owner report, NHTSA ODI #11406053

Read all complaints on NHTSA →

Windshield cracking and optical distortion

VISIBILITY/WIPER

2 NHTSA complaints · 2021-12-17 → 2025-02-03

Windshield cracked due to defrosting; yes available for inspection upon request. If the windshield shatters due to defrosting this is serious safety risk and what can happen while driving is limited less. Vehicle was inspected by Tesla located in Peabody, Massachusetts and the…
Owner report, NHTSA ODI #11640531
The windshield has a mottling defect which is not obvious in normal light BUT - drive into the sun and suddenly you are blinded. It must be a known situation as the boards report this on many different models. We have owned a prior Tesla X so it is not us getting used to the…
Owner report, NHTSA ODI #11444199

Read all complaints on NHTSA →

Front trunk hood latch unintended opening

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

1 NHTSA complaint · 2024-12-07 → 2024-12-07

Unintended, unexpected opening of front frunk hood while driving slowly in a parking lot into a strong wind gust. I did not deploy frunk switch and Secondary latch apparently inoperative
Owner report, NHTSA ODI #11629420

Read all complaints on NHTSA →

Repeated 12V auxiliary battery discharge

UNKNOWN OR OTHER

1 NHTSA complaint · 2024-10-17 → 2024-10-17

12v Battery is keep discharging in every two to three months. Tesla service can't find issues or not telling me what is the reason. I have got 5 replacements of 12v battery in last one year. So I think there is a issue in car or bug they are not able to fix it because of…
Owner report, NHTSA ODI #11620318

Read all complaints on NHTSA →

Note: NHTSA also opened 8 defect investigation(s) on this vehicle that closed without action.

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Tire Rotation

Every 6,250 mi

Rotate tires every 6,250 miles or when tread depth difference exceeds 2/32". Performance models (Model 3 Performance, Model Y Performance) wear front tires faster — rotate at 5,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Fluid Test

On condition / lifetime

Test brake fluid for moisture every 2 years on Model 3/Y, every 4 years on Model S/X. Replace if moisture content exceeds the test threshold. Regenerative braking dramatically extends fluid life vs ICE vehicles.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Tire Pressure Check

Every 1,000 mi (monthly)

Check tire pressure monthly. Tesla's range estimates assume manufacturer-spec pressure; under-inflation costs 5-10% range and accelerates tire wear.

Estimated cost — typical U.S. ranges

Dealer

~$15

Shop

~$10

DIY

Free

Free at any gas station. A $10 gauge pays for itself the first time you catch a slow leak.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Wheel Alignment Check

Every 12,500 mi

Check alignment at 12,500 miles or any time tire wear is uneven. Tesla's instant torque amplifies misalignment-driven tire wear.

Estimated cost — typical U.S. ranges

Dealer

~$165

Shop

~$115

DIY

Pro only

Needs an alignment rack — not a DIY job. Most shops charge $80–$150 for a four-wheel.

A/C Desiccant Bag

On condition / lifetime

Model 3 / Model Y: replace A/C desiccant bag every 4 years. Model S (2021+) / Model X (2021+): every 6 years. Required to keep heat pump operating efficiently.

Estimated cost — typical U.S. ranges

Dealer

~$290–$360

Shop

~$205–$255

DIY

Pro only

Refrigerant handling is EPA-regulated — shop-only. Often deferred unless AC performance drops.

Brake Caliper Service (cold climates)

Every 12,500 mi

Owners in cold-climate regions (snow, road salt) should clean and lubricate brake calipers every 12,500 miles or annually. Light brake use from regen lets caliper sliders seize.

Estimated cost — typical U.S. ranges

Dealer

~$275–$330

Shop

~$195–$235

DIY

~$20–$60

Pin lube + boot inspection. Stuck calipers cause uneven pad wear — worth doing if you DIY the pads anyway.

12V Auxiliary Battery (legacy lead-acid)

On condition / lifetime

Pre-2021 Model 3, pre-2022 Model Y, and earlier Model S/X use a 12V lead-acid auxiliary battery — typical service life 3-4 years. Newer models use a 16V lithium-ion battery rated for the life of the vehicle.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

On condition / lifetime

Model 3 / Model Y: replace every 2 years. Model S / Model X: replace every 3 years (HEPA filter, larger). Sooner in dusty climates or wildfire-prone regions.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

HEPA Filter (Model S / X with Bioweapon Defense Mode)

On condition / lifetime

Model S and Model X equipped with Bioweapon Defense Mode use a HEPA filter — replace every 3 years.

Estimated cost — typical U.S. ranges

Dealer

~$130–$210

Shop

~$95–$150

DIY

~$35–$90

HEPA-grade replacement; aftermarket is improving but selection is narrower than standard cabin filters.

High-Voltage Battery — No Service

On condition / lifetime

The high-voltage battery is sealed and has no scheduled maintenance. Tesla's 8-year/100,000-150,000-mile battery warranty covers capacity retention to 70%.

Estimated cost — typical U.S. ranges

Dealer

Shop

DIY

Traction battery service varies dramatically by vehicle ($5k–$20k+). Get a quote — we won't pretend to know.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

51 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

0

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2021 Tesla Model X reflects Tesla's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.