2021 Volvo Xc60 Recalls, Issues & Maintenance

The 2021 Volvo Xc60 carries 5 open NHTSA recalls — most recently covering retractor and antilock/traction control/electronic limited slip. Owners report 8 recurring issue clusters, led by “Pilot Assist unintended lane changes and drift.” Volvo schedules maintenance every 10,000 miles or 12 months, whichever comes first — the cluster's service reminder counts down to it. Drive-E four-cylinder engines (2015+) require Volvo-spec 0W-20; the older five-cylinder turbos (XC70, C30) run on a timing belt with a firm replacement interval, not a chain. AWD Volvos use a Haldex-style rear coupling whose fluid service is the difference between an AWD system that lasts and a four-figure pump-and-clutch repair.

5 Open Recalls

Source: NHTSA

SEAT BELTS:FRONT:RETRACTOR

Campaign #21V682000 · Jan 9, 2021

Issue: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Fix: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Campaign #21V716000 · Sep 15, 2021

Issue: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

Fix: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

AIR BAGS

Campaign #21V001000 · Jul 1, 2021

Issue: Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Risk: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.

Fix: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.

STEERING

Campaign #23V001000 · May 1, 2023

Issue: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Fix: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #25V179000 · Mar 24, 2025

Issue: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Risk: A short circuit in a high-voltage battery increases the risk of a fire.

Fix: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2021 Volvo Xc60.

Reported to NHTSA

Pilot Assist unintended lane changes and drift

STEERING, LANE DEPARTURE: ASSIST

3 NHTSA complaints · 2021-08 → 2026-04

Multiple times, with the Pilot Assist system engaged, the vehicle has pulled me out of my intended travel lane when on a curve, near an on / off ramp, and generally tends to drift from the left to right of the intended lane of travel on straight sections of road
Owner report, NHTSA ODI #11731535
This is in regards to Pilot Assist. My husband and I purchased this vehicle in May of 2021. We have encountered several incidents (while using Pilot Assist). The car has directed us to different lanes, steered us to guardrails and other cars and has failed to break when cars…
Owner report, NHTSA ODI #11429521

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Power steering lockup while driving

STEERING

5 NHTSA complaints · 2021-07 → 2025-09

On three occasions in September 2021 the car's steering locked up while driving so that I was unable to unwind the wheel, nearly sending me into stationary objects or the opposing lane. After slamming on the brakes, the wheel released. These all happened at low speeds, around…
Owner report, NHTSA ODI #11474232
On 8/14/2021 I was driving on the far left lane on the 280S freeway and wanted to merge one lane to the right and as I was merging the steering wheel went stiff and caused me to lose control of the car. I almost get into a big accident with a Tesla
Owner report, NHTSA ODI #11429186

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In-tank fuel pump failure and limp mode

FUEL/PROPULSION SYSTEM

5 NHTSA complaints · 2022-07 → 2026-05

My 2021 Volvo XC60 experienced a fuel system failure at approximately 53,500 miles. Prior to the failure, the vehicle displayed multiple warning messages and entered reduced-power (limp mode), including the turtle symbol on the instrument cluster. The vehicle unexpectedly would…
Owner report, NHTSA ODI #11741045
On June 30, 2022 our Volvo XC60 was driven at high speed on I-80 in western NE at dusk in heavy truck traffic before a holiday weekend. With semi’s on 3 sides, and NO WARNING, the vehicle LOST COMPLETE POWER. Driver fought the rapidly slowing car out of the left lane and limped…
Owner report, NHTSA ODI #11473455

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Brake pad and rotor wear at low mileage

SERVICE BRAKES

6 NHTSA complaints · 2022-09 → 2026-04

I brought the car to the Volvo dealer for my 20,000 miles service. They told me that the rear rotors and pads are worn and need to be replaced. The front brakes are fine. I think that this is a design flaw. No one expects the rear brakes to wear first, and certainly not after…
Owner report, NHTSA ODI #11485300
6/8/23: Vehicle in shop for 30K warranty service. Front brake pads flagged yellow for wear. Recommendation they be addressed next visit at 40K miles. By 35K, Brake pedal was vibrating and steering wheel shaking upon moderate braking
Owner report, NHTSA ODI #11564361

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Sunroof drain clog leading to water intrusion and electrical damage

ELECTRICAL SYSTEM

3 NHTSA complaints · 2024-09 → 2026-06

Volvo (Geely) inspected the car, found the electrical issues from the front interior to the battery compartment that had water over an inch deep. the VGM (Vehicle Gateway Module) was replaced and reloaded, all connectors were separate/dried and several had to be cut/spliced and…
Owner report, NHTSA ODI #11743000
They found 1.5 inches of water under my front carpet and will be checking for electrical damage and corrosion. They told me this is not covered under the warranty and advised to call my insurance. My safety concern is future electrical issues/ failures while driving
Owner report, NHTSA ODI #11613270

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Blind spot indicator intermittent non-display

LANE DEPARTURE: BLIND SPOT DETECTION

4 NHTSA complaints · 2022-08 → 2023-01

The BLIS warning light has been malfunctioning and only displaying intermittently for several weeks. We were traveling from Florida to Massachusetts when we discovered the problem. We made arrangements for the car to be serviced twice, but they informed us they did not…
Owner report, NHTSA ODI #11484780
Without warning, car loses BLIS, electric windows and seats fail to work, ventilation system is inoperable. Supposedly fixed by dealer, but same issues have arisen within 60 days of repair
Owner report, NHTSA ODI #11486621

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Driver-side exterior mirror unintended repositioning

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

2 NHTSA complaints · 2026-03 → 2026-07

The driver's side mirror repositions itself downward, upward, or outward when unlocking and opening a door. It infrequently repositions while driving as well. These occurrences put me and others at risk by increasing my blind spot when I need to change lanes
Owner report, NHTSA ODI #11724198
After backing up out of a parking space, the side mirror on the drivers side moves to an unpredictable position and does not return to its original position. This is potentially dangerous because the driver is not aware of this change in position, and when changing lanes may…
Owner report, NHTSA ODI #11753923

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Automatic emergency braking unintended activation

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2 NHTSA complaints · 2021-07 → 2026-04

On two occasions the automatic breaking/city safety engaged on my Volvo XC60 2021 vehicle. In both incidences there was no need for this to happen. First incident (o/a June 25, 2021) occurred while changing lanes. There was traffic but said traffic was a safe distance in front…
Owner report, NHTSA ODI #11424387
After 5 times of phantom breaking at high speed I took the car to Betten Volvo. The did a system update to try to correct. The car has now 3 times in 2 weeks again triggered the break at highway speed
Owner report, NHTSA ODI #11730370

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Note: NHTSA also opened 1 defect investigation(s) on this vehicle that closed without action.

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter (Annual Service)

Every 10,000 mi

Replace every 10,000 miles or 12 months with Volvo-spec oil (VCC 0W-20 on Drive-E engines). Turbo five-cylinders in the older XC70/C30 are harder on oil — many specialists suggest 7,500 miles on those.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Timing Belt (5-Cylinder — XC70, C30)

Every 105,000 mi

Volvo's five-cylinder engines use a timing belt: replace around 105,000 miles or 10 years (verify your year's exact interval). Interference engine — do the tensioner and idlers in the same job. Drive-E four-cylinders (2015+) use a chain instead.

Estimated cost — typical U.S. ranges

Dealer

~$935–$1175

Shop

~$655–$825

DIY

Pro only

On interference engines, a snapped belt destroys valves. Worth doing on schedule. Bundle water pump + tensioner — labor is already there.

Tire Rotation

Every 10,000 mi

Rotate at every annual service. AWD models: replace tires in matched sets — tread mismatch works the Haldex coupling constantly.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 10,000 mi

Inspect pads, rotors, and hoses at every service. Heavy XC90s wear front pads quickly in city duty; check electronic parking-brake function on 2016+ models.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 24,000 mi

Replace DOT 4 fluid every 2 years regardless of miles — standard practice for the moisture-absorbing fluid, and cheap insurance for the ABS unit.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

AWD Coupling Fluid (Haldex)

Every 40,000 mi

AWD models: replace the rear coupling's fluid roughly every 40,000 miles (Volvo's published interval varies by generation — check your manual). Skipping it clogs the pump filter and kills the AWD unit; whirring from the rear axle is the classic late symptom.

Estimated cost — typical U.S. ranges

Dealer

~$220–$290

Shop

~$155–$205

DIY

~$40–$90

VW/Audi/Volvo AWD coupling — specific fluid required. Filter usually swapped at the same time.

Automatic Transmission Fluid

Every 60,000 mi

The Aisin 8-speed is labeled long-life, but Volvo specialists broadly recommend fluid service around 60,000 miles — sooner with towing. Use the specified JWS/Toyota WS-type fluid for your gearbox.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Spark Plugs

Every 60,000 mi

Drive-E turbo fours: plugs around every 60,000 miles. Supercharged+turbocharged T6/T8 engines run higher cylinder pressures — don't stretch the interval.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Engine Air Filter

Every 30,000 mi

Replace roughly every 30,000 miles; inspect annually in dusty climates.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 10,000 mi

Volvo specifies frequent cabin-filter replacement — annually on most models, in keeping with the brand's air-quality focus (CleanZone on newer cars).

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Engine Coolant

On condition / lifetime

Volvo long-life coolant typically runs ~10 years on the schedule; refresh with Volvo-spec coolant around 100,000 miles per independent-specialist practice.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

2 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

0

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2021 Volvo Xc60 reflects Volvo's published service intervals and the Volvo Service Reminder system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.