Infotainment system reboot and total audio loss
ELECTRICAL SYSTEM
18 NHTSA complaints · 2022-01 → 2026-08
“The vehicle goes silent, no audio system, no driving alerts— turn signals, alerts etc. Only is fixed by a hard reset to the sound system happens multiple times a week sometimes multiple times a day. According to technicians, this is a known issue with no fix”
“Since the date of purchase (08/19/2024) the vehicle’s infotainment system has repeatedly failed: it shuts down and reboots frequently (as often as 10 times within one hour of normal driving). Each shutdown disables navigation, HVAC controls and Bluetooth, and on reboot I must…”
“The google android automotive operating system is unstable. It will reboot while driving. During this time all Settings and functions of the car including safety systems are rebooted as well. For about 30-60 seconds the cars systems are unavailable even the HVAC”
“Multiple occurrences: The screen goes blank in front of the driver including the main center on the dash. The car simply stops working and slows down to a crawl showing a turtle symbol on the dash. To reset, the vehicle has to be completely shut down and restarted”