2022 Polestar Polestar 2 Recalls, Issues & Maintenance

The 2022 Polestar Polestar 2 carries 4 open NHTSA recalls — most recently covering software. Owners report 6 recurring issue clusters, led by “Backup camera unavailable during reverse.” Polestar keeps EV maintenance sparse and time-based: a factory service every 2 years or 20,000 miles, whichever comes first, covering the cabin filter, wipers, inspections, and software. Two fine-print items matter. Services must happen within a month or 750 miles of the due point to keep warranty standing, and Polestar does not publish its full item-by-item chart publicly; the per-car Status and Warranty booklet and the dealer system govern, so figures beyond the master interval are dealer-level detail. The Polestar 1 is the exception in the lineup, a plug-in hybrid with a Volvo twin-charged engine that wants a conventional annual oil service.

4 Open Recalls

Source: NHTSA

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Campaign #21V110000 · Feb 24, 2021

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Risk: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Fix: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Campaign #24V477000 · Jun 26, 2024

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

BACK OVER PREVENTION:SOFTWARE

Campaign #25V280000 · Apr 25, 2025

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

BACK OVER PREVENTION:SOFTWARE

Campaign #25V615000 · Sep 15, 2025

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2022 Polestar Polestar 2.

Reported to NHTSA

Backup camera unavailable during reverse

BACK OVER PREVENTION

176 NHTSA complaints · 2025-06 → 2026-07

While backing up, my vehicle collided with a an approaching vehicle due to reduced rear visibility. At the time of the incident, the rearview camera system did not display any image on the center screen
Owner report, NHTSA ODI #11669958
The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essentially nonexistent when reversing without the backup camera
Owner report, NHTSA ODI #11712820
Received a recall notice Recall 25V-280 related to the backup camera and rear visibility. On July 9, 2025 I took the vehicle to the Polestar repair facility in Westport CT for the identified software update
Owner report, NHTSA ODI #11677712

Read all complaints on NHTSA →

Front and rear suspension noise and pull

SUSPENSION

2 NHTSA complaints · 2025-12 → 2026-05

Persistent unresolved front-suspension defect on a 2022 Polestar 2 (Polestar Approved CPO, purchased 03/20/2025). Vehicle pulls right under normal driving on flat, level pavement — a directional control hazard requiring constant steering correction at highway speed
Owner report, NHTSA ODI #11735460
Recurring rear suspension clunking/rattling over bumps compromises handling/control. Authorized dealer (Volvo Cars Marin) failed to repair after 40+ days out-of-service and 2 attempts
Owner report, NHTSA ODI #11705703

Read all complaints on NHTSA →

Charging interruption and charge port defect

ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM

5 NHTSA complaints · 2025-07 → 2026-08

Electric vehicle DC charging pins have defective insulator on its tip. The insulator freely rotates, is loose, and one has fallen off or can get stuck in charger handles
Owner report, NHTSA ODI #11754613
Car was charging normally and all of a sudden it stopped charging both level 2 and DC. No warning nothing and seems like a common occurrence in this car and after warranty is over
Owner report, NHTSA ODI #11742412
The vehicle was charging from 11% of charge from a DC fasts charging station. The car was locked and charging. When I came back out to the car, I noticed it had stopped charging at 76%
Owner report, NHTSA ODI #11702100

Read all complaints on NHTSA →

Delayed acceleration after software update

VEHICLE SPEED CONTROL

3 NHTSA complaints · 2026-03 → 2026-04

a recent software update (5.0.10) altered the acceleration on the car. There is now a 2+ second delay to acceleration to the car once the pedal is depressed if you're not wearing your seatbelt
Owner report, NHTSA ODI #11733560
I took car to dealer to get latest software update version 4.2.13 since my car hasnt been received updates OTA. After the update, the cars accelerating from a stand still had a lag of almost 1 to 2 seconds which is dangerous
Owner report, NHTSA ODI #11732202
The vehicle recently updated to software version P4.2.13 after this update the vehicle sporadically losses the ability to accelerate fully from a stop, it just creeps forward
Owner report, NHTSA ODI #11726543

Read all complaints on NHTSA →

Door lock and latch failure

ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES

2 NHTSA complaints · 2025-12 → 2026-04

The contact owns a 2022 Polestar 2. The contact stated that while the vehicle was parked and turned off, the door locks became inoperable. The contact was unable to enter the vehicle without using the key fob
Owner report, NHTSA ODI #11734937
My door latches keep freezing when the temperature is below freezing. Its 27F here in Ohio and my rear doors are frozen again. The door itself isn't frozen - the latching mechanism is
Owner report, NHTSA ODI #11704415

Read all complaints on NHTSA →

Infotainment head unit freeze and reboot

ELECTRICAL SYSTEM

7 NHTSA complaints · 2025-07 → 2026-06

What failed? There have been a couple instances of the screen (IHU) rebooting while just driving down the road. This temporarily disables the HVAC (including defroster) and turn signal sounds
Owner report, NHTSA ODI #11703112
While driving on an interstate highway recently, the main screen in the car froze and then went black. There were no warnings it would happen. The HVAC, navigation, screen and other controls were gone
Owner report, NHTSA ODI #11672267
While driving, the center display screen has shut off and remains to be unfunctional. This screen is the primary way any collision warnings and rear view video
Owner report, NHTSA ODI #11705136

Read all complaints on NHTSA →

Note: NHTSA also opened 2 defect investigation(s) on this vehicle that closed without action.

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Factory Service

Every 20,000 mi

Every 2 years or 20,000 miles: inspections, cabin filter, wiper blades, and a software update. Land it within 1 month or 750 miles of the due point; the warranty language is specific about that.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free with any paid service. A flashlight and 10 minutes covers the basics yourself.

Tire Rotation

Every 7,500 mi

EV torque and weight wear tires fast; rotate around 7,500 miles where fitment allows. Performance-pack cars with staggered setups get wear checks instead.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Fluid

Every 24,000 mi

Polestar publishes no public interval; it lives in the per-car schedule. Every 2 to 3 years is sound EV practice, since regen braking leaves fluid aging unused.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Brake Inspection

Every 20,000 mi

Checked at each factory service. The risk on a regen-heavy car is corrosion and sticking, not wear; occasional firm stops keep the discs clean.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Oil Service (Polestar 1 only)

Every 10,000 mi

The Polestar 1 PHEV carries a Volvo 2.0 twin-charged engine; an annual oil service around 10,000 miles follows Volvo practice for the shared powertrain, though Polestar publishes no standalone figure. Polestar 2, 3, and 4 have no engine.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replaced at every 2-year factory service.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Battery & Drive Coolant

Every 100,000 mi

Checked and adjusted at services; no public replacement interval. Coolant work on the battery loop is dealer territory.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

12V Battery

Every 20,000 mi

Inspection-based, tested at services. The car cannot wake without it.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2022 Polestar Polestar 2 reflects Polestar's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.