2021 Polestar Polestar 2 Recalls, Issues & Maintenance

The 2021 Polestar Polestar 2 carries 5 open NHTSA recalls — most recently covering software. Owners report 7 recurring issue clusters, led by “Backup camera failure in reverse.” Polestar keeps EV maintenance sparse and time-based: a factory service every 2 years or 20,000 miles, whichever comes first, covering the cabin filter, wipers, inspections, and software. Two fine-print items matter. Services must happen within a month or 750 miles of the due point to keep warranty standing, and Polestar does not publish its full item-by-item chart publicly; the per-car Status and Warranty booklet and the dealer system govern, so figures beyond the master interval are dealer-level detail. The Polestar 1 is the exception in the lineup, a plug-in hybrid with a Volvo twin-charged engine that wants a conventional annual oil service.

5 Open Recalls

Source: NHTSA

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Campaign #21V110000 · Feb 24, 2021

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Risk: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Fix: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Campaign #24V477000 · Jun 26, 2024

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

BACK OVER PREVENTION:SOFTWARE

Campaign #25V280000 · Apr 25, 2025

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

Campaign #25V409000 · Feb 7, 2025

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Risk: A loss of brake function increases the risk of a crash.

Fix: Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

BACK OVER PREVENTION:SOFTWARE

Campaign #25V615000 · Sep 15, 2025

Issue: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2021 Polestar Polestar 2.

Reported to NHTSA

Backup camera failure in reverse

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

103 NHTSA complaints · 2024-05-13 → 2026-08-05

The backup camera on my 2021 Polestar 2 has never functioned reliably. It frequently fails to activate when the vehicle is placed in reverse and instead displays an error message. This is a manufacturer defect. Although the vehicle was recalled for this defect and I had the…
Owner report, NHTSA ODI #11703206
The backup camera remains unstable, unreliable, and out of spec per FVMSS111. Issues are frequent, varied, and include: Severely delayed activation upon switching to R, "Camera unavailable", unexpectedly switching from reverse to 360 view, frozen frame, complete IHU reboot…
Owner report, NHTSA ODI #11669955
Immediately as soon as I was leaving the lot, putting the vehicle in reverse I got a message on the infotainment display "Camera is temporarily unavailable”. I went back into the dealership and had them check over the vehicle. They reran the update and got the same results as I…
Owner report, NHTSA ODI #11672650

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Rear axle shaft ticking noise during deceleration

POWER TRAIN

3 NHTSA complaints · 2025-11-08 → 2026-08-05

Rear driveshaft/axle shafts failing at 39,000 miles on a 2021 Polestar 2. Symptom is a ticking/clicking noise during deceleration at low speed cadenced to wheel speed. Polestar issued Technical Journal TJ 36854.1.0 in March 2024 acknowledging this as a known issue on 2021-2023…
Owner report, NHTSA ODI #11755105
The rear axles have failed. 2- A rear axle failure while driving presents extreme safety hazards, including sudden loss of vehicle control and stability, potential wheel separation, and abrupt loss of drive power, greatly increasing the risk of a severe…
Owner report, NHTSA ODI #11698361
Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo…
Owner report, NHTSA ODI #11703806

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Infotainment system audio loss and lockup

ELECTRICAL SYSTEM

3 NHTSA complaints · 2024-07-04 → 2024-07-30

This car will periodically lose all interior audio function. This includes safety alerts like parking, forward collision, rear collision, cross traffic, and any other alert you can think of including the sound the turn signal makes. Bluetooth audio and radio also unavailable
Owner report, NHTSA ODI #11605299
Upon entering the vehicle and starting a drive, inexplicably, no audio sounds were playing inside the vehicle. This includes the infotainment system but also the turn/hazard signal clicking, and likely any additional audible alerts that are necessary to drive safely in all…
Owner report, NHTSA ODI #11671269

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Front suspension clunking and strut mount noise

STEERING, SUSPENSION

3 NHTSA complaints · 2023-07-12 → 2025-11-20

There is a TBS out for a strut mount bearing replacement that causes clunking/rattling of the front suspension while driving on slight rougher roads or while turning left or right. However, this TSB does not solve the issue. Polestar claims they have an updated component/strut…
Owner report, NHTSA ODI #11643362
When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint related and several cars with this performance suspension have this problem. It may be a safety hazard should the CV joint fail and it is a known issue
Owner report, NHTSA ODI #11700631

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Lane-keep assist erratic steering input

STEERING, VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST

2 NHTSA complaints · 2025-07-13 → 2025-09-23

When vehicle is behind driven, and adaptive cruise and steering assist are active the vehicle regularly falsely interprets road lines. When this happens the vehicle veers quickly. This has happened multiple times veering the vehicle into oncoming traffic, off the road, or onto…
Owner report, NHTSA ODI #11689180
When lane keep assist is activated the car will randomly yank the steering wheel to the right and pull me out of my lane, even with my hands on the wheel. It’s incredibly dangerous
Owner report, NHTSA ODI #11673106

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Airbag SRS warning and wiring fault

AIR BAGS, ELECTRICAL SYSTEM

2 NHTSA complaints · 2022-11-16 → 2026-05-06

About 2 weeks ago, I updated to the newest OTA update 5.0.10, which may be unrelated. 1 week ago, the normal start-up safety procedure flagged the airbag and instructed me to find a service station immediately. I scheduled an appt and I was charged $300 diagnostic fee
Owner report, NHTSA ODI #11735978
While driving and using my horn the vehicles horn and airbag module fell off. Rendering the horn inoperable and the airbag dangerously loose. Trying to get Polestar to replace the whole module
Owner report, NHTSA ODI #11493745

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Intermittent loss of acceleration from stop

FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL

1 NHTSA complaint · 2026-03-29 → 2026-03-29

When I accelerate from a stop, the vehicle intermittently does not accelerate as it used to. For approximately 2 - 3 seconds, I have no control over acceleration and the vehicle only operates around 5 mph. This put me in a scary situation as I was making a quick turn in front of…
Owner report, NHTSA ODI #11721804

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Note: NHTSA also opened 2 defect investigation(s) on this vehicle that closed without action.

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Factory Service

Every 20,000 mi

Every 2 years or 20,000 miles: inspections, cabin filter, wiper blades, and a software update. Land it within 1 month or 750 miles of the due point; the warranty language is specific about that.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free with any paid service. A flashlight and 10 minutes covers the basics yourself.

Tire Rotation

Every 7,500 mi

EV torque and weight wear tires fast; rotate around 7,500 miles where fitment allows. Performance-pack cars with staggered setups get wear checks instead.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Fluid

Every 24,000 mi

Polestar publishes no public interval; it lives in the per-car schedule. Every 2 to 3 years is sound EV practice, since regen braking leaves fluid aging unused.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Brake Inspection

Every 20,000 mi

Checked at each factory service. The risk on a regen-heavy car is corrosion and sticking, not wear; occasional firm stops keep the discs clean.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Oil Service (Polestar 1 only)

Every 10,000 mi

The Polestar 1 PHEV carries a Volvo 2.0 twin-charged engine; an annual oil service around 10,000 miles follows Volvo practice for the shared powertrain, though Polestar publishes no standalone figure. Polestar 2, 3, and 4 have no engine.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replaced at every 2-year factory service.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Battery & Drive Coolant

Every 100,000 mi

Checked and adjusted at services; no public replacement interval. Coolant work on the battery loop is dealer territory.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

12V Battery

Every 20,000 mi

Inspection-based, tested at services. The car cannot wake without it.

Estimated cost — typical U.S. ranges

Dealer

~$225–$390

Shop

~$160–$280

DIY

~$130–$250

Most auto-parts stores test and install batteries free with purchase. Skip the dealer markup.

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2021 Polestar Polestar 2 reflects Polestar's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.