2021 Polestar Polestar 2: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle	2021 / polestar / polestar-2
known issues	7 clusters (reviewed 2026-08-21)
complaints	147 on file (2022-02-03 → 2026-08-05)
recalls	5
investigations	2
fars	not identifiable in FARS
indexed	yes
license	CC BY 4.0 (derived)

Known Issues clusters all years →

Backup camera failure in reverseBACK OVER PREVENTION: SENSING SYSTEM: CAMERA103 complaints2024-05-13 → 2026-08-05polestar2-2021-backup-camera-unavailable

11703206 The backup camera on my 2021 Polestar 2 has never functioned reliably. It frequently fails to activate when the vehicle is placed in reverse and instead displays an error message. This is a manufacturer defect. Although the vehicle was recalled for this defect and I had the…
11669955 The backup camera remains unstable, unreliable, and out of spec per FVMSS111. Issues are frequent, varied, and include: Severely delayed activation upon switching to R, "Camera unavailable", unexpectedly switching from reverse to 360 view, frozen frame, complete IHU reboot…
11672650 Immediately as soon as I was leaving the lot, putting the vehicle in reverse I got a message on the infotainment display "Camera is temporarily unavailable”. I went back into the dealership and had them check over the vehicle. They reran the update and got the same results as I…

Rear axle shaft ticking noise during decelerationPOWER TRAIN3 complaints2025-11-08 → 2026-08-05polestar2-2021-rear-axle-ticking

11755105 Rear driveshaft/axle shafts failing at 39,000 miles on a 2021 Polestar 2. Symptom is a ticking/clicking noise during deceleration at low speed cadenced to wheel speed. Polestar issued Technical Journal TJ 36854.1.0 in March 2024 acknowledging this as a known issue on 2021-2023…
11698361 The rear axles have failed. 2- A rear axle failure while driving presents extreme safety hazards, including sudden loss of vehicle control and stability, potential wheel separation, and abrupt loss of drive power, greatly increasing the risk of a severe…
11703806 Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo…

Infotainment system audio loss and lockupELECTRICAL SYSTEM3 complaints2024-07-04 → 2024-07-30polestar2-2021-infotainment-audio-loss

11605299 This car will periodically lose all interior audio function. This includes safety alerts like parking, forward collision, rear collision, cross traffic, and any other alert you can think of including the sound the turn signal makes. Bluetooth audio and radio also unavailable
11671269 Upon entering the vehicle and starting a drive, inexplicably, no audio sounds were playing inside the vehicle. This includes the infotainment system but also the turn/hazard signal clicking, and likely any additional audible alerts that are necessary to drive safely in all…

Front suspension clunking and strut mount noiseSTEERING, SUSPENSION3 complaints2023-07-12 → 2025-11-20polestar2-2021-front-suspension-clunk

11643362 There is a TBS out for a strut mount bearing replacement that causes clunking/rattling of the front suspension while driving on slight rougher roads or while turning left or right. However, this TSB does not solve the issue. Polestar claims they have an updated component/strut…
11700631 When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint related and several cars with this performance suspension have this problem. It may be a safety hazard should the CV joint fail and it is a known issue

Lane-keep assist erratic steering inputSTEERING, VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST2 complaints2025-07-13 → 2025-09-23polestar2-2021-lane-keep-erratic-steering

11689180 When vehicle is behind driven, and adaptive cruise and steering assist are active the vehicle regularly falsely interprets road lines. When this happens the vehicle veers quickly. This has happened multiple times veering the vehicle into oncoming traffic, off the road, or onto…
11673106 When lane keep assist is activated the car will randomly yank the steering wheel to the right and pull me out of my lane, even with my hands on the wheel. It’s incredibly dangerous

Airbag SRS warning and wiring faultAIR BAGS, ELECTRICAL SYSTEM2 complaints2022-11-16 → 2026-05-06polestar2-2021-airbag-srs-fault

11735978 About 2 weeks ago, I updated to the newest OTA update 5.0.10, which may be unrelated. 1 week ago, the normal start-up safety procedure flagged the airbag and instructed me to find a service station immediately. I scheduled an appt and I was charged $300 diagnostic fee
11493745 While driving and using my horn the vehicles horn and airbag module fell off. Rendering the horn inoperable and the airbag dangerously loose. Trying to get Polestar to replace the whole module

Intermittent loss of acceleration from stopFUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL1 complaints2026-03-29 → 2026-03-29polestar2-2021-acceleration-hesitation

11721804 When I accelerate from a stop, the vehicle intermittently does not accelerate as it used to. For approximately 2 - 3 seconds, I have no control over acceleration and the vehicle only operates around 5 mph. This put me in a scary situation as I was making a quick turn in front of…

NHTSA complaints (summary) all years →

count	earliest_date	latest_date	crash_flagged	fire_flagged	top_components
147	2022-02-03	2026-08-05	2	0	BACK OVER PREVENTION:114; VISIBILITY/WIPER:13; UNKNOWN OR OTHER:13; ELECTRICAL SYSTEM:9; FORWARD COLLISION AVOIDANCE:8

Recalls all years →

campaign_number	report_received_date	component	summary	consequence	remedy
21V110000	24/02/2021	ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE	Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.	A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.	Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
24V477000	26/06/2024	EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE	Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."	A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.	Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
25V280000	25/04/2025	BACK OVER PREVENTION:SOFTWARE	Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."	A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.	Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
25V409000	02/07/2025	SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE	Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.	A loss of brake function increases the risk of a crash.	Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.
25V615000	15/09/2025	BACK OVER PREVENTION:SOFTWARE	Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.	A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.	Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Investigations all years →

action_number	status	subject	components	opened	closed	recall_campaign	summary
DP22005	closed	Pedestrian alert sounds	ELECTRICAL SYSTEM:PROPULSION SYSTEM	2023-01-27	2023-08-07	22V063000	NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc
RQ25004	closed	Loss of rear-view camera image	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	2025-07-09	2026-08-28	25V615	On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25V-280prompted the RQ opening. On July 7, 2024, Polestar initiated Recall 24V-477 to address issues with the rear-view camera display in certain Model Year (MY) 2021-2024 Polestar 2 vehicles

FARS occupant deaths all years →

not identifiable in FARS (absent, not zero)

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2021 Polestar Polestar 2 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2021/polestar/polestar-2

@misc{wrenchpro_2021_polestar_polestar_2_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2021 Polestar Polestar 2},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2021/polestar/polestar-2}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

hub · known-issues · methodology · license · research (interpretation)