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2023 Ford Mustang Mach-E Recalls, Problems & Maintenance

The 2023 Ford Mustang Mach-E has no open NHTSA recalls. Owners report 8 recurring issue clusters, led by “Electric parking brake fault and lockup.” Ford uses the Intelligent Oil-Life Monitor (IOLM) to determine when oil changes are due based on actual driving load — not just mileage. Ford's published cap is 10,000 miles or 1 year, whichever comes first. The schedule below reflects Ford's Normal service intervals; F-Series trucks and Super Duty have additional towing-specific items.

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No open recalls on file. NHTSA lists no unrepaired safety recalls for this year, make and model. A recall can be issued at any time, and a specific car can still have one open — check yours by VIN at nhtsa.gov/recalls.

Known issues & problems for this vehicle

What drivers and federal regulators have officially reported about the 2023 Ford Mustang Mach-E.

1 active NHTSA investigation

Source: NHTSA

  • Collisions Involving Ford BlueCruise

    Action #EA25001 · opened Jan 17, 2025

    On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the a…

    View on NHTSA →

Reported to NHTSA

Electric parking brake fault and lockup

SERVICE BRAKES

10 NHTSA complaints · 2026-01-07 → 2026-07-27

“The vehicle parking brake engaged as expected when parked, but would not disengage. Vehicle became inoperable and required a tow to the Ford Dealership. Ford confirmed the cause of the issue was related to a wiring fault, similar to the 2021 and 2022 model years which resulted…”
— Owner report, NHTSA ODI #11730920
“"Parking Brake Fault - Service Now" warning appeared. Parking brakes locked after stopping vehicle. Dealer diagnosed problem as corroded wiring connector to left rear wheel parking brake motor. Vehicle has 41,000 miles. Vehicle was stuck and could not be moved”
— Owner report, NHTSA ODI #11715814

Read all complaints on NHTSA →

Unintended acceleration during low-speed maneuvers

UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM

11 NHTSA complaints · 2023-06-02 → 2026-03-18

“I pulled into a parking spot in front of a restaurant in a plaza. When I took my foot off the accelerator the car came to a complete stop (as it should have ) … about a half a second later, before I could put the transmission into park, the vehicle went full throttle and jolted…”
— Owner report, NHTSA ODI #11654233
“On 2 occassions in the past 2 week, our Mustang Mach E has accelerated on its own. In the first incident, it was a minor acceleration. It caught me by surprise as I was pulling up to a curb to drop off a passenger. It was easily stopped with brake pressure. In the 2nd incident…”
— Owner report, NHTSA ODI #11689571

Read all complaints on NHTSA →

High-voltage junction box failure and loss of propulsion

POWER TRAIN, ELECTRICAL SYSTEM

14 NHTSA complaints · 2023-08-14 → 2026-01-20

“The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage…”
— Owner report, NHTSA ODI #11540038
“the car suddenly stopped. There was a second or two of multiple warning notices then the car instrument panel went blank. The car “bricked” as is known in Electric Vehicle jargon. There was no power to anything, and the stop was sudden and steering was extremely difficult”
— Owner report, NHTSA ODI #11672199

Read all complaints on NHTSA →

Front camera and forward collision system deactivation

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

8 NHTSA complaints · 2024-05-15 → 2026-06-25

“The contact stated while driving at an undisclosed speed, the safety features were independently deactivated. The contact stated that the message Forward Collision Avoidance brake assist unavailable was displayed. The vehicle was taken to the dealer where it was diagnosed with a…”
— Owner report, NHTSA ODI #11661201
“Upon hitting moderate bumps the Front Camera faults causing the collision Assist to malfunction suddenly turning off any other driving assists , even if already active such as Cruise Control, lane keeping and departure. There are many examples of the same issues happening on…”
— Owner report, NHTSA ODI #11732789

Read all complaints on NHTSA →

Instrument cluster screen blank or frozen while driving

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, ELECTRICAL SYSTEM

7 NHTSA complaints · 2024-05-13 → 2025-10-05

“Upon vehicle startup, the speedometer does not show on the instrument cluster (completely digital readout, analog readout not possible). In its place is the EV's remaining battery % with absolutely no way to access the speedometer and know the speed of the vehicle. This places…”
— Owner report, NHTSA ODI #11691485
“The dash screen is blank and dead since 2 days. Also i am getting the airbag disabled notification. There is no way to see the odometer and speedometer. Also the dash screens keeps rebooting while driving”
— Owner report, NHTSA ODI #11597180

Read all complaints on NHTSA →

Door lockout and inability to enter or exit vehicle

LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM

5 NHTSA complaints · 2024-07-16 → 2025-08-14

“The contact stated that while attempting to enter the vehicle, the doors failed to open. The contact called Roadside Assistance who was also unable to unlock the doors. The vehicle was towed to a dealer. The dealer also failed to unlock the doors. The vehicle was not repaired”
— Owner report, NHTSA ODI #11607509
“There was a software update released in July that drains the 12 volt battery and locks you out of thr vehicle. The reddit forums are calling it the "lockout glitch". It has to be towed to a dealer in order to even get into the vehicle”
— Owner report, NHTSA ODI #11608679

Read all complaints on NHTSA →

One-pedal drive mode unintended disengagement

VEHICLE SPEED CONTROL

6 NHTSA complaints · 2023-11-07 → 2025-01-20

“This vehicle has a one-pedal drive mode that uses regenerative braking to slow / stop the vehicle when you remove your foot from the accelerator pedal. On several occasions, this system has suddenly turned off with an error message displayed on the screen. This means that the…”
— Owner report, NHTSA ODI #11585028
“The vehicle regularly, and at random times, will drop out of the chosen drive setting and go to the default "Engage" mid-level setting. This changes the driving dynamics, such as pedal pressure required to move the car, and the sensitivity of the steering. If the driver was in…”
— Owner report, NHTSA ODI #11554282

Read all complaints on NHTSA →

Brake rotor and pad delamination at low mileage

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

2 NHTSA complaints · 2024-10-07 → 2025-04-10

“The contact stated while reversing out of the driveway, an abnormal sound was heard coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear passenger’s side brake pad material had separated and was stuck on the rotor. Additionally, the…”
— Owner report, NHTSA ODI #11618538
“The contact stated after driving 15 MPH and then attempting to reverse, there was a clunking sound coming from the vehicle while reversing out of the driveway. There were no warning lights illuminated. The contact towed the vehicle to a dealer where it was diagnosed and…”
— Owner report, NHTSA ODI #11653972

Read all complaints on NHTSA →

Note: NHTSA also opened 1 defect investigation(s) on this vehicle that closed without action.

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 20, 2026. Investigation data refreshed Sep 20, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Raw data + downloads for this vehicle →

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 7,500 mi

Replace synthetic-blend or full-synthetic Motorcraft oil per the IOLM, or every 7,500-10,000 miles. EcoBoost engines require full synthetic; Coyote 5.0L V8 specifies SAE 5W-30.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 10,000 mi

Rotate tires every 10,000 miles, or with every other oil change. F-150 4x4 owners should rotate every 5,000-7,500 miles to even out drivetrain bias wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 10,000 mi

Inspect brake pads, rotors, and brake fluid level every 10,000 miles. Front pads on F-150 and Explorer typically last 40,000-60,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Brake Fluid

Every 45,000 mi

Ford specifies brake fluid replacement on an inspection basis, but moisture testing every 3 years is recommended. Replace if reading exceeds 3% water content.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 30,000 mi

Replace the engine air filter every 30,000 miles. EcoBoost turbocharged engines are sensitive to airflow restriction — don't extend.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid

Every 150,000 mi

Ford 6R80, 10R80, and 8F transmissions use Mercon LV fluid rated 150,000 miles under normal service. Severe service (towing, plowing) drops this to 60,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Transfer Case Fluid (4WD models)

Every 60,000 mi

On 4x4 models, replace transfer case fluid every 60,000 miles. Use Motorcraft XL-12 — do not substitute generic transfer case fluid.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Rear Differential Fluid

Every 100,000 mi

F-Series and Expedition: replace rear axle fluid every 100,000 miles, or 50,000 miles if towing. Limited-slip rear ends require friction-modifier additive.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Drain plug + fill plug — straightforward DIY. AWD vehicles have two; budget for both.

Spark Plugs

Every 100,000 mi

Iridium spark plugs on Coyote 5.0L, EcoBoost 2.7L/3.5L, and 2.3L are rated 100,000 miles. EcoBoost engines: never exceed the interval — gap erosion causes coil failure.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Engine Coolant

Every 50,000 mi

Motorcraft Orange (Dex-Cool compatible) coolant: first change at 100,000 miles, then every 50,000. Older trucks with Yellow Motorcraft coolant: 50,000 miles throughout.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replace the cabin air filter every 20,000 miles. On F-150, located behind the glove box; on Escape and Explorer, accessed from the passenger footwell.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

1 crashes 1990–2024

How the 1 occupant deaths break down

1

driver deaths

0

passenger deaths

1

occupant deaths

Crash years covered: 1990–2024 This model year first appears in 2024 crashes. Older models have had more years on the road to appear in these crashes, so a higher count here does not by itself mean a vehicle is less safe.

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

FARS 2024 data is an annual report file. NHTSA revises these records when the final file is published, so this count can change.

Why we show driver deaths too

Every vehicle has exactly one driver seat, so driver deaths line up fairly when you compare one model to another. Occupant deaths include passengers, so a three row SUV can show a higher number than a two seat car simply because it carries more people.

Both figures are plain counts, not rates. A rate would need to know how many of each vehicle are on the road, and that registration data is not public, so we do not publish rates or scores of any kind.

IIHS publishes driver death rates using this same driver only idea, paired with a registered vehicle years denominator we do not have. Their rates and these counts answer different questions, so do not read either number here as a safety rating.

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

0

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2023 Ford Mustang Mach-E reflects Ford's published service intervals and the Intelligent Oil-Life Monitor system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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