Electronic door latch failure under 12V battery discharge
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
14 NHTSA complaints · 2025-06-11 → 2026-05-15
“The contact stated that upon parking and turning off the vehicle, the contact attempted to exit the vehicle, but the front driver's side door failed to open as intended. The contact called AAA, who assisted in unlocking the door and jumpstarted the vehicle”
“The door locks are not opening from the outside. The battery will not charge. I cannot get my items out. I have a [XXX] work & personal electronics, along with personal items for myself & my family, inside that I cannot access”