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2023 Jeep Grand Cherokee L Recalls, Issues & Maintenance

The 2023 Jeep Grand Cherokee L carries 6 open NHTSA recalls — most recently covering side/window and fan/motor. Owners report 7 recurring issue clusters, led by “Rear coil spring detachment while driving or parked.” Jeep vehicles use the Oil Change Indicator system to signal when oil is due. Wrangler and Gladiator owners who actually use 4WD off-road should treat the schedule below as Schedule A (severe) — water crossings, sand, and rock crawling demand differential and transfer case service at half the published intervals. Grand Cherokee and Cherokee follow the standard Mopar schedule.

6 Open Recalls

Source: NHTSA

AIR BAGS:SIDE/WINDOW

Campaign #24V897000 · Nov 27, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Campaign #25V430000 · Jun 26, 2025

Issue: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Campaign #25V472000 · Jul 17, 2025

Issue: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Campaign #26V051000 · Jan 29, 2026

Issue: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Campaign #26V328000 · May 21, 2026

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: Delayed air bag deployment during a crash increases the risk of injury.

Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Campaign #26V562000 · Jan 9, 2026

Issue: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Recall data refreshed Sep 13, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2023 Jeep Grand Cherokee L.

1 active NHTSA investigation

Source: NHTSA

  • Recall 23V-413 Post Remedy Failures

    Action #RQ25005 · opened Dec 11, 2025 · linked recall 26V051

    On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An im…

    View on NHTSA →

Reported to NHTSA

Rear coil spring detachment while driving or parked

SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION

28 NHTSA complaints · 2025-03-24 → 2026-08-11

“The coil spring on the rear passenger side has become detached from my 2023 Jeep Grand Cherokee L Limited. I was unaware that it had happened when I started to drive and could hear something kind of bouncing around. When I got out of the vehicle to see what was going on, I could…”
— Owner report, NHTSA ODI #11752525
“Rear passenger coil spring popped out and became lodged in the tire while driving. We were driving on the Whitestone expressway and the car came to a resisted halt. This could have caused severe injury if I had not been in the lane and came to a slowdown to allow a car to…”
— Owner report, NHTSA ODI #11748791
“On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was driving at…”
— Owner report, NHTSA ODI #11684254

Read all complaints on NHTSA →

Brake system loss of assist and pedal failure

SERVICE BRAKES

7 NHTSA complaints · 2025-06-06 → 2026-08-04

“When we applied the brakes , there was no assist, we had to depress the pedal all the way down and basically stand on it to slow down and still ended up stopping partway through an intersection due to the lack of power brakes, we were extremely fortunate there was no other…”
— Owner report, NHTSA ODI #11754867
“The brake pedal went completely to the floor, and no braking occurred. At the same time, the following warning lights and messages suddenly appeared on the dashboard: - “Service Park Brake” - “Service ABS” - “Service Electronic Stability Control” - “Auto Hold Unavailable”…”
— Owner report, NHTSA ODI #11682081
“while driving my 2023 Jeep Grand Cherokee L on the [XXX] , at approximately 65 mph, a ring (like a washer) detached from the brake pedal. This caused the vehicle to suddenly lose braking capability. Right after I attempted to brake the vehicle on the highway, the ABS light…”
— Owner report, NHTSA ODI #11727116

Read all complaints on NHTSA →

Electrical system failures affecting multiple vehicle functions

ELECTRICAL SYSTEM, POWER TRAIN

12 NHTSA complaints · 2025-10-06 → 2026-07-20

“While driving, the vehicle displayed a "Service Shifter" warning with no prior warning lamps or symptoms. The transmission then dropped out of Drive into Neutral on its own while the vehicle was moving, causing it to roll before the vehicle automatically shifted itself into Park…”
— Owner report, NHTSA ODI #11750943
“Vehicle has experienced repeated electrical system failures affecting engine operation, safety systems, and interior electronics from April 2025 through April 2026. Details: April 2025 (under warranty): Vehicle lost power and died. Dealership replaced batteries. December 2025…”
— Owner report, NHTSA ODI #11728673
“Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn…”
— Owner report, NHTSA ODI #11700451

Read all complaints on NHTSA →

Automatic emergency braking unintended activation

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, SERVICE BRAKES

6 NHTSA complaints · 2025-09-01 → 2026-04-20

“While making a left turn into a busy intersection with a green arrow signal, my car applied emergency braking, slamming all of us in the car forward, locked up tires, in the middle of the intersection, with a car right behind me! I have no idea how we were not rear ended! There…”
— Owner report, NHTSA ODI #11685468
“Traveling at about 10-15 mph through a parking lot looking for a place to park. When 3 pedestrians crossed in front of my Jeep causing the Jeep to violently and abruptly stop. This violent and unexpected stop caused me to be thrown forward and then back which immediately caused…”
— Owner report, NHTSA ODI #11723713
“My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when…”
— Owner report, NHTSA ODI #11665371

Read all complaints on NHTSA →

Infotainment screen blackouts and system resets

EQUIPMENT:ELECTRICAL:INFOTAINMENT, ELECTRICAL SYSTEM

5 NHTSA complaints · 2025-10-08 → 2026-06-29

“From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the…”
— Owner report, NHTSA ODI #11719230
“Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find…”
— Owner report, NHTSA ODI #11701410
“My 2023 Jeep Grand Cherokee L Limited has had an issue since I purchased it in March 2024 that has a loud booming sound that comes out of the speakers when you turn it on. It exceeds 70 dBA when it happens and causes me ear pain. My dealer has reported it numerous times and it…”
— Owner report, NHTSA ODI #11747227

Read all complaints on NHTSA →

Defroster and climate control inoperative

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

3 NHTSA complaints · 2025-12-03 → 2026-08-06

“The contact stated that while starting the vehicle, the defrost system became inoperable. The contact stated that the system functioned intermittently during warmer weather; however, in colder temperatures, the defroster failed to operate. The contact was concerned that the…”
— Owner report, NHTSA ODI #11702759
“The contact stated that while the vehicle was parked and occupied, the climate control was inoperable, and the odometer was flashing on the instrument panel. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown.…”
— Owner report, NHTSA ODI #11755272

Read all complaints on NHTSA →

Accelerator pedal unintended acceleration events

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

2 NHTSA complaints · 2025-07-18 → 2026-08-06

“The contact stated that while his wife was driving 20-25 MPH, the accelerator pedal became stuck, and the vehicle drove through a stop sign and intersection, swerving into a farm, and crashed into a pole in order to bring the vehicle to a stop. After removing her foot from the…”
— Owner report, NHTSA ODI #11755305
“The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle inadvertently accelerated on its own. As a result, the contact briefly lost control of the vehicle and collided with the rear of the vehicle ahead. The vehicle then continued to accelerate…”
— Owner report, NHTSA ODI #11674502

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 13, 2026. Investigation data refreshed Sep 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 8,000 mi

Pentastar 3.6L: SAE 0W-20 every 8,000 miles. Wrangler 392 6.4L HEMI: SAE 5W-20 every 8,000 miles. EcoDiesel 3.0L: 10,000 miles. 4xe plug-in hybrid: 8,000 miles or annually.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 8,000 mi

Rotate tires every 8,000 miles. Wrangler with 33+ inch off-road tires: rotate every 5,000 miles to prevent uneven wear from solid axles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 8,000 mi

Inspect pads, rotors, and parking brake every 8,000 miles. Wrangler and Gladiator pads wear faster than Grand Cherokee due to higher curb weight per axle.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Front Differential Fluid

Every 60,000 mi

Replace front differential fluid every 60,000 miles. Wrangler off-road use (water crossings, sand): inspect every 30,000 miles for water contamination.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Rear Differential Fluid

Every 60,000 mi

Rear axle fluid every 60,000 miles. Limited-slip differentials require Mopar friction modifier. Wrangler Rubicon with locking differentials: same schedule.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Transfer Case Fluid (4WD)

Every 60,000 mi

Replace transfer case fluid every 60,000 miles. Use Mopar ATF+4 for NV3500 and NV245. Wrangler Rock-Trac: 60,000 mi normal, 30,000 mi with regular off-road use.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Brake Fluid

Every 24,000 mi

Replace DOT 3 brake fluid every 2 years regardless of mileage. Wrangler off-road use accelerates moisture intake — annual fluid testing recommended.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Automatic Transmission Fluid (ZF 8HP)

Every 60,000 mi

Severe service: ZF 8HP fluid every 60,000 miles. Normal: 120,000 miles. Use Mopar ATF+4 — never substitute.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Engine Air Filter

Every 30,000 mi

Replace engine air filter every 30,000 miles. Wrangler driven in dust or sand: inspect at every oil change and replace early.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Spark Plugs

Every 100,000 mi

Pentastar 3.6L: 16 spark plugs total, replace at 100,000 miles. Wrangler 392 6.4L HEMI: 16 plugs at 100,000 miles. EcoDiesel: glow plug inspection only.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Mopar HOAT Coolant

Every 50,000 mi

Mopar HOAT (purple) for gas engines: first change at 100,000 miles, then every 50,000. Do not mix with green or orange coolants.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replace cabin air filter every 20,000 miles. Grand Cherokee, Cherokee, and Compass: behind the glove box. Wrangler/Gladiator: optional cabin filter on later models only.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

16 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

3

complaints mentioning a crash

2

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2023 Jeep Grand Cherokee L reflects Jeep's published service intervals and the Oil Change Indicator system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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