2023 Jeep Grand Cherokee L: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2023 / jeep / grand-cherokee-l
known issues7 clusters (reviewed 2026-08-20)
complaints91 on file (2024-12-16 → 2026-09-11)
recalls6
investigations1
fars16 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Rear coil spring detachment while driving or parkedSUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION28 complaints2025-03-24 → 2026-08-11gcl-2023-rear-coil-spring-detachment
  • 11752525 The coil spring on the rear passenger side has become detached from my 2023 Jeep Grand Cherokee L Limited. I was unaware that it had happened when I started to drive and could hear something kind of bouncing around. When I got out of the vehicle to see what was going on, I could…
  • 11748791 Rear passenger coil spring popped out and became lodged in the tire while driving. We were driving on the Whitestone expressway and the car came to a resisted halt. This could have caused severe injury if I had not been in the lane and came to a slowdown to allow a car to…
  • 11684254 On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was driving at…
Brake system loss of assist and pedal failureSERVICE BRAKES7 complaints2025-06-06 → 2026-08-04gcl-2023-brake-system-failure
  • 11754867 When we applied the brakes , there was no assist, we had to depress the pedal all the way down and basically stand on it to slow down and still ended up stopping partway through an intersection due to the lack of power brakes, we were extremely fortunate there was no other…
  • 11682081 The brake pedal went completely to the floor, and no braking occurred. At the same time, the following warning lights and messages suddenly appeared on the dashboard: - “Service Park Brake” - “Service ABS” - “Service Electronic Stability Control” - “Auto Hold Unavailable”…
  • 11727116 while driving my 2023 Jeep Grand Cherokee L on the [XXX] , at approximately 65 mph, a ring (like a washer) detached from the brake pedal. This caused the vehicle to suddenly lose braking capability. Right after I attempted to brake the vehicle on the highway, the ABS light…
Electrical system failures affecting multiple vehicle functionsELECTRICAL SYSTEM, POWER TRAIN12 complaints2025-10-06 → 2026-07-20gcl-2023-electrical-system-failures
  • 11750943 While driving, the vehicle displayed a "Service Shifter" warning with no prior warning lamps or symptoms. The transmission then dropped out of Drive into Neutral on its own while the vehicle was moving, causing it to roll before the vehicle automatically shifted itself into Park…
  • 11728673 Vehicle has experienced repeated electrical system failures affecting engine operation, safety systems, and interior electronics from April 2025 through April 2026. Details: April 2025 (under warranty): Vehicle lost power and died. Dealership replaced batteries. December 2025…
  • 11700451 Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn…
Automatic emergency braking unintended activationFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, SERVICE BRAKES6 complaints2025-09-01 → 2026-04-20gcl-2023-aebs-unintended-activation
  • 11685468 While making a left turn into a busy intersection with a green arrow signal, my car applied emergency braking, slamming all of us in the car forward, locked up tires, in the middle of the intersection, with a car right behind me! I have no idea how we were not rear ended! There…
  • 11723713 Traveling at about 10-15 mph through a parking lot looking for a place to park. When 3 pedestrians crossed in front of my Jeep causing the Jeep to violently and abruptly stop. This violent and unexpected stop caused me to be thrown forward and then back which immediately caused…
  • 11665371 My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when…
Infotainment screen blackouts and system resetsEQUIPMENT:ELECTRICAL:INFOTAINMENT, ELECTRICAL SYSTEM5 complaints2025-10-08 → 2026-06-29gcl-2023-infotainment-screen-resets
  • 11719230 From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the…
  • 11701410 Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find…
  • 11747227 My 2023 Jeep Grand Cherokee L Limited has had an issue since I purchased it in March 2024 that has a loud booming sound that comes out of the speakers when you turn it on. It exceeds 70 dBA when it happens and causes me ear pain. My dealer has reported it numerous times and it…
Defroster and climate control inoperativeVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM3 complaints2025-12-03 → 2026-08-06gcl-2023-defroster-hvac-inoperative
  • 11702759 The contact stated that while starting the vehicle, the defrost system became inoperable. The contact stated that the system functioned intermittently during warmer weather; however, in colder temperatures, the defroster failed to operate. The contact was concerned that the…
  • 11755272 The contact stated that while the vehicle was parked and occupied, the climate control was inoperable, and the odometer was flashing on the instrument panel. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown.…
Accelerator pedal unintended acceleration eventsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL2 complaints2025-07-18 → 2026-08-06gcl-2023-unintended-acceleration
  • 11755305 The contact stated that while his wife was driving 20-25 MPH, the accelerator pedal became stuck, and the vehicle drove through a stop sign and intersection, swerving into a farm, and crashed into a pole in order to bring the vehicle to a stop. After removing her foot from the…
  • 11674502 The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle inadvertently accelerated on its own. As a result, the contact briefly lost control of the vehicle and collided with the rear of the vehicle ahead. The vehicle then continued to accelerate…

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
912024-12-162026-09-1132SUSPENSION:36; ELECTRICAL SYSTEM:23; FORWARD COLLISION AVOIDANCE:12; UNKNOWN OR OTHER:8; SERVICE BRAKES:7

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
24V89700027/11/2024AIR BAGS:SIDE/WINDOWChrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."An air bag that does not deploy during a crash increases the risk of injury.Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
25V43000026/06/2025VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTORChrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
25V47200017/07/2025SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINTChrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
26V05100029/01/2026SUSPENSION:REAR:SPRINGS:COIL SPRINGSChrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.Rear coil springs that detach from the vehicle while driving increase the risk of a crash.Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
26V32800021/05/2026AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWAREChrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."Delayed air bag deployment during a crash increases the risk of injury.Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
26V56200001/09/2026SUSPENSION:REAR:SPRINGS:COIL SPRINGSChrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.Rear coil springs that detach from the vehicle while driving increase the risk of a crash.Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
RQ25005openRecall 23V-413 Post Remedy FailuresSUSPENSION:REAR:SPRINGS:COIL SPRINGS2025-12-11·26V051On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202416legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2023 Jeep Grand Cherokee L vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2023/jeep/grand-cherokee-l
@misc{wrenchpro_2023_jeep_grand_cherokee_l_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2023 Jeep Grand Cherokee L},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2023/jeep/grand-cherokee-l}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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