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2024 Ram 3500 Recalls, Issues & Maintenance

The 2024 Ram 3500 carries 2 open NHTSA recalls — most recently covering steering control module and driver clockspring/spiral cassette. Owners report 8 recurring issue clusters, led by “Trailer and service brake system failure.” Ram trucks use the Oil Change Indicator system to signal oil service based on driving conditions. The Ram 1500 (HEMI 5.7L, eTorque mild-hybrid, EcoDiesel 3.0L) and Ram 2500/3500 (Cummins 6.7L turbo-diesel) have markedly different intervals — the schedule below covers Ram 1500 gas. Cummins-equipped HD trucks have separate oil, fuel filter, and DEF service requirements.

2 Open Recalls

Source: NHTSA

STEERING:STEERING CONTROL MODULE

Campaign #23V799000 · Nov 28, 2023

Issue: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Campaign #24V199000 · Mar 14, 2024

Issue: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2024 Ram 3500.

Reported to NHTSA

Trailer and service brake system failure

SERVICE BRAKES

10 NHTSA complaints · 2024-08 → 2026-07

“I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow”
— Owner report, NHTSA ODI #11704812
“I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes”
— Owner report, NHTSA ODI #11620971
“As I was exiting the highway with a loaded trailer carrying approximately 10,000 pounds, the ABS and brake warning lights illuminated on the dash, along with a “No Trailer Brakes” notification. When I applied the brakes to slow down, there was little to no braking response”
— Owner report, NHTSA ODI #11677762

Read all complaints on NHTSA →

Tire sidewall cracking and tread failure

TIRES

3 NHTSA complaints · 2024-05 → 2026-06

“I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report”
— Owner report, NHTSA ODI #11741870
“I purchased a dodge 3500 truck on October 16th 2024. My truck as of today has 4900 miles on it. It is a one ton dually. I noticed this week two of the rear outside tires have cracks and defective tread”
— Owner report, NHTSA ODI #11684065
“The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate”
— Owner report, NHTSA ODI #11590592

Read all complaints on NHTSA →

Backup camera malfunction

ELECTRICAL SYSTEM, EXTERIOR LIGHTING

2 NHTSA complaints · 2026-03 → 2026-03

“This complaint involves a 2024 Ram 3500 with an unresolved electrical system issue associated with the rear backup camera and related wiring”
— Owner report, NHTSA ODI #11726867
“The backup (rear) camera worked intermittently, then did not work at all. Safety was put at risk by a lack of image during the backing event”
— Owner report, NHTSA ODI #11725026

Read all complaints on NHTSA →

Front end alignment and shock failure

SUSPENSION

2 NHTSA complaints · 2025-05 → 2026-07

“The truck is in for its second front end alignment. I bought it brand new in October 2024 and it has about 43000 miles on it. I'm concerned for my family's safety. If it is going out of alignment this often, I don't feel safe driving it”
— Owner report, NHTSA ODI #11751648
“when towing the rear end bounce you in on coming lanes! I saw oil on shock took to dealer they fought me on replacing it then they said they will replace 1 and want to send me down the road 1/2 fixed !”
— Owner report, NHTSA ODI #11736532

Read all complaints on NHTSA →

Odometer mileage discrepancy

ELECTRICAL SYSTEM

2 NHTSA complaints · 2026-04 → 2026-04

“Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 58,449”
— Owner report, NHTSA ODI #11730330
“Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of the purchase, the mileage was 29,000”
— Owner report, NHTSA ODI #11730331

Read all complaints on NHTSA →

PTC cabin heater short circuit and fumes

ELECTRICAL SYSTEM

3 NHTSA complaints · 2025-12 → 2026-06

“PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents”
— Owner report, NHTSA ODI #11745306
“PTC cabin heater has overheated and replaced 3 times. Each time it filled the passenger compartment with toxic fumes and its a fire hazard. It has not been solved and is still at the dealer. It started Nov 21 2025. NHTSA Complaint # 11702941”
— Owner report, NHTSA ODI #11709260
“The contact owns a 2024 Ram 3500. The contact stated that upon purchasing and driving the vehicle, the contact noticed an abnormal odor inside the cabin of the vehicle. The dealer was notified and informed the contact that it was a new vehicle odor”
— Owner report, NHTSA ODI #11702941

Read all complaints on NHTSA →

Steering column clockspring failure

STEERING, AIR BAGS

2 NHTSA complaints · 2025-05 → 2026-04

“The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure”
— Owner report, NHTSA ODI #11729671
“SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around”
— Owner report, NHTSA ODI #11663759

Read all complaints on NHTSA →

Powertrain stall and drivetrain failure

ENGINE, FUEL/PROPULSION SYSTEM

7 NHTSA complaints · 2024-06 → 2026-03

“We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership”
— Owner report, NHTSA ODI #11669535
“On 01/21/2026 there was a warning light that came on stating accelerator control sensor, the next morning the truck started stalling, and continued stalling multiple times”
— Owner report, NHTSA ODI #11715041
“Excessive Diesel Exhaust Regeneration. Vehicle in in regeneration about 72% of the time. Check engine light comes on about every 2 weeks with code P2459”
— Owner report, NHTSA ODI #11680515

Read all complaints on NHTSA →

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 8,000 mi

HEMI 5.7L: SAE 5W-20 every 8,000 miles per Oil Change Indicator. Pentastar 3.6L: SAE 0W-20. EcoDiesel 3.0L: full synthetic 5W-30, every 10,000 miles. Cummins 6.7L (HD): 15W-40 every 15,000 miles or 6 months.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 8,000 mi

Rotate tires every 8,000 miles. 4WD models towing or hauling regularly: rotate every 5,000 miles to even out drivetrain wear.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 8,000 mi

Inspect pads, rotors, and parking brake every 8,000 miles. Ram 1500 front pads typically last 40,000-60,000 miles under normal use; cut by 30-50% if towing heavily.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Fuel Filter (EcoDiesel + Cummins)

Every 30,000 mi

EcoDiesel 3.0L: dual fuel filters (under hood + frame-mounted) replace every 30,000 miles. Cummins 6.7L: replace at 30,000 miles or sooner if water-in-fuel light triggers.

Estimated cost — typical U.S. ranges

Dealer

~$195–$250

Shop

~$135–$175

DIY

~$20–$60

On many modern cars the filter lives inside the fuel tank and is lifetime — verify before paying for a 'service'.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Engine Air Filter

Every 40,000 mi

Replace engine air filter every 40,000 miles. Trucks driven on construction sites or unpaved roads should inspect at every oil change.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Automatic Transmission Fluid (ZF 8HP70 / 8HP75)

Every 60,000 mi

Severe service (towing, plowing): replace ATF every 60,000 miles. Normal: 120,000 miles. Use Mopar ATF+4 — substitutes cause harsh 3-4 and 5-6 shifts.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Transfer Case Fluid (4WD)

Every 60,000 mi

Ram 1500 4WD: replace transfer case fluid every 60,000 miles. Use Mopar ATF+4 for the BorgWarner 44-44 transfer case.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Differential Fluid (front + rear)

Every 60,000 mi

Front and rear axle fluid: replace every 60,000 miles, or 30,000 miles if towing 6,000+ lbs regularly. Limited-slip rears require Mopar friction-modifier additive.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Drain plug + fill plug — straightforward DIY. AWD vehicles have two; budget for both.

Spark Plugs (HEMI — 16 plugs)

Every 100,000 mi

HEMI 5.7L runs two spark plugs per cylinder (16 total) — replace at 100,000 miles. Pentastar 3.6L: standard 6 plugs at 100,000 miles. EcoDiesel: glow plug inspection at 100,000.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

MS-12106 Coolant (Mopar HOAT)

Every 50,000 mi

Mopar HOAT (purple): first change at 100,000 miles or 5 years, then every 50,000 miles. EcoDiesel uses a different OAT formulation — do not mix.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replace cabin air filter every 20,000 miles. Behind the glove box on Ram 1500.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

9 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

4

complaints mentioning a crash

1

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2024 Ram 3500 reflects Ram's published service intervals and the Oil Change Indicator system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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